Vidéotron

Vidéotron Outage Report in Petawawa, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Petawawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Petawawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Petawawa, Ontario 11/26/2025 22:00

November 26: Problems at Vidéotron

Vidéotron is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Beerhaze Beerhaze (@Beerhaze) reported

    Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • JLB420 Justin Leblanc (@JLB420) reported

    A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage

  • Alexand90873019 Alexander (@Alexand90873019) reported

    @mirxzh @Videotron The exact same thing happened to me. Absolute garbage

  • Jeremie69504003 Valouci (@Jeremie69504003) reported

    @AslSn0wy @Videotron Shut ******** up you dumb piece of ****.

  • txorontxo sam (@txorontxo) reported

    @Videotron Aw cute, can you please get your line back on so i can cancel my subscription 🥰

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • FayyzerGOD Fayyzer🇨🇦 (@FayyzerGOD) reported

    **** videotron😤😤😤

  • MohithHassan Mo (@MohithHassan) reported

    Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.

  • rawatrocks2008 Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a @rogers network to tweet that I am having internet problems with my helix and phone. #videotron