Vidéotron

Vidéotron Outage Report in Petawawa, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Petawawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Petawawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Petawawa, Ontario 11/17/2025 20:35

November 17: Problems at Vidéotron

Vidéotron is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

  • italianstar88 Domi (@italianstar88) reported

    @Videotron I can understand not having service for 2-3 days after the storm…but now, this is just stupid. And the sad part is, you’ll probably still fully charge everyone at the end of the month. Also, try sending us customers more than 1 update a day without some BS stats. Thanks/Merci!

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?

  • SBHSNGL TG (@SBHSNGL) reported

    @AzemOfLight @Videotron No one gives a damn about your useless comment

  • richblackhat Ricardo Alonso (@richblackhat) reported

    @fizz_ca #Fizz @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something!

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:

  • aidenmtl AIDEN (@aidenmtl) reported

    @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night.

  • patrickaug15655 patrick auger (@patrickaug15655) reported

    @Videotron Not working where I am, my wife working from home, better be back today, or we are switching provider! Sorry but my neighbor as another provider and they have it working since yesterday.

  • ScieuxSebastien Sebastien Scieux (@ScieuxSebastien) reported

    @Videotron Ahuntsic service off.

  • DanteInfn Dante's Inferno (@DanteInfn) reported

    @Videotron So it went from our teams are on the ground working day and night to passing the buck onto Hydro which is at 95% at the moment. Is the management so obtuse? I've never seen a company in this day and age so unaccountable and with a serious lack of transparency. You're a disgrace!