Vidéotron Outage Report in Peterborough, Ontario
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Vidéotron
Vidéotron is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (7%)
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TV (4%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Leviathan
(@OceanNoodle) reported
@Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).
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eddy g 🍁
(@eddygeeeeeee) reported
By unplugging my fibe tv with Bell due to major technology issues,i went back to videotron. They have only a few time shifting channels unfortunately.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.
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TTD / Spladzø
(@Splash_InG) reported
@SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go
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Donald Bailly
(@DonaldBailly) reported
@annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.
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Paul Brogan
(@paulbrogan82) reported
@Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.
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Melony Dunwich
(@DunwichMelony) reported
@Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.
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🤨
(@Marokino6Nueve) reported
@Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better
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Commissioner Miner
(@fanCRTCProfling) reported
@mgeist @pablorodriguez Sort of reminds me of the senator pushing the porn blocking bill when she said Videotron and Bell support it but refused to show up & discuss it as witnesses. Speaks for itself.
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Janet Kasun
(@KasunJanet) reported
@peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started