Vidéotron

Vidéotron Outage Report in Richmond, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, Estrie, Québec 01/22/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jkannf26 Jessica N.F (@jkannf26) reported

    @Videotron When can we expect this issue to be fixed?

  • Banil1998CA Bachir Azbaty (@Banil1998CA) reported

    @Videotron In westmount the internet is down since 1 hour ago and the customer call Center is not available to reach us

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

  • jonathanhouetw2 TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF

  • erickdahan Erick Dahan (@erickdahan) reported

    Actually the videotron DNS outage is great, will mean less meetings in the coming hours...right? am I right?

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    today videotron not working made my day so bad cant study nothing.

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm

  • Crankshaft25 Crankshaft (@Crankshaft25) reported

    @Videotron why weren’t any of your support numbers working. Not very happy right now

  • ClintPothier Clinton Pothier (@ClintPothier) reported

    @Videotron Ottawa/Gatineau internet is also not working, zero connection to the internet since 1:00PM