Vidéotron

Vidéotron Outage Report in Richmond, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, Estrie, Québec 03/07/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RixRixx Rick's (@RixRixx) reported

    Now #Rogers and #Videotron are down, too, and over a million #HydroQuebec customers without power. This is turning out to be a real huge disaster!

  • greekstud89 Paul K (@greekstud89) reported

    @Videotron hello is your phone line down i cant reach my Grandma

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron For how long the outage??????????????

  • MoogKChan MooG 🐀 (@MoogKChan) reported

    Do you know whats fun about @Videotron When your phone service is down, and the online support is not working, and it says to call them to get it resolved.

  • galhc74 Elle est avant tout, "Québécoise"! Simplement! (@galhc74) reported

    @cnunezimages Let's hope so much that all the Videotron technicians will manage to fix up everything all throughout Quebec and as promptly as possible hopefully for all of our people to get back to their proper lives that do not makes too much sense right now.

  • peternowak Peter Nowak (@peternowak) reported

    @Co_Piloter The problem is that any good decision the CRTC might make will inevitably be appealed to Cabinet by Rogers and Videotron, and there’s no reason to believe the minister won’t overturn it.

  • thebookaddict Andrea (She / her) (@thebookaddict) reported

    @Videotron My Internet and TV have been down since yesterday 8:30 PM, and your phone lines are busy. Can we get regular updates here?

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Videotron 2023 and still didn’t figure out to put the wires underground in Quebec ! Never seize to amaze me

  • stacey_13 Stacey (@stacey_13) reported

    dont go with bell fibe it is the worst it goes down everyday plus it freezes , false marketing reliable my *** everyone i knwo that has videotron this does not happen @Bell #bellfibe

  • andersonestevam Anderson Estevam (@andersonestevam) reported

    @Videotron Our internet is down, is there an outage happening?