Vidéotron Outage Report in Richmond, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jack Charles (@JackCha59051190) reported 52 seconds ago

  @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

• Aime (@ijenda44) reported 57 seconds ago

  Is it true that customers need to pay 100$ for a tech to come and install internet and TV at home @Videotron ?? Tried to do the installation myself but the connection is very poor.. thanks for your help!

• caontherocks (@caontherocks) reported a minute ago

  Is @Videotron down? My home internet is connected but there’s no internet

• Kaotic 🇨🇦🍁 (@Kaotic_Shadow) reported 5 minutes ago

  @Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃

• Kavan Young (@kavanyoung) reported 6 minutes ago

  .@Videotron is garbage. If you like waking up every day not knowing whether your internet will work, @Videotron is your guy. Lengthy, unplanned outages for everyone! Thankfully, they can bundle your **** and charge you for the data you have to use as a result! Great!

• Cyril Pepito (@CyrilPepito) reported 9 minutes ago

  @Videotron @fizz_ca update on resolution please!

• Videotron (@Videotron) reported 13 minutes ago

  @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr

• Scotty J (@Scott_EJ84) reported 13 minutes ago

  @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

• Jose Piñero (@joseRpineroP) reported 18 minutes ago

  @susannayjosef @CyrilPepito @fizz_ca Is no only fizz is videotron too in verdun the connection is super slow and nothing open

• James Marusak (@hpbear149den) reported 18 minutes ago

  the sale of Freedom Mobile to Quebecor/Videotron is not enough in the bureau's eyes to ensure enough competition, something is saying this merger may go down in flames. (2 of 2) #rogersoutage #mergergoesdown