Vidéotron Outage Report in Richmond, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (8%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Richmond, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Asbestos.
| City | Problem Type | Report Time |
|---|---|---|
 Asbestos |
Internet | |
| Valcourt |
Internet | |
| Richmond |
Internet | |
| Danville |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Hatswell
(@strutswell) reported
@Mae149 @Videotron I am incredibly interested to learn more about not using DNS resolution I thought it was a requirement for ipv6. Is there some other service discovery you are using?
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Paul Brogan
(@paulbrogan82) reported
@Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.
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NiKiZe😷
(@nikize0) reported
@Mae149 @noIPv6 @Videotron More likely your VPN implementation was broken all along, you just didn't test it properly. The correct fix is probably to roll out IPv6 in your VPN as well... And that is long overdue anyway.
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Aime
(@ijenda44) reported
Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??
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Cormac Mac Sweeney
(@cmaconthehill) reported
1) Freedom Mobile needs to stay in Videotron's possession for at least 10 years. 2) Prices for Freedom wireless service in Ontario & Western Canada must be comparable to what Videotron is currently offering in Quebec, which is on avg 20% lower than rest of Cda #cdnpoli
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Thomas Markus
(@thomas_markus1) reported
@Videotron @VideotronDiv seriously does it take a rocket scientist to solve the pixel issue on CNN. It's been months! (I have spoken to the call support centre and x it is q central feed issue).
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Nick Hatswell
(@strutswell) reported
@Mae149 @Videotron Curious what the problem is for the vpn? Is traffic going outside vpn when DNS returns AAAA records?
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Brett Playford
(@playford_brett) reported
@Videotron do you actually help Canadians or just words and tovmake them feel better
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elzora84
(@Elzora84) reported
12 hours later and still no ****** internet. Good job @Videotron and your amazing customer service that just keeps telling us it will come back eventually. Streaming is a job and needs internet. I swear for no service this long we better get credit back
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Jacob Salloum
(@Jacob_Salloum) reported
@Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.