Vidéotron

Vidéotron Outage Report in Richmond, Estrie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, Estrie, Québec 12/14/2025 15:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Asbestos.

Loading map, please wait...
City Problem Type Report Time
CanadaAsbestos Internet
CanadaValcourt Internet
CanadaRichmond Internet
CanadaDanville Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chouette007 La Justicière (@chouette007) reported

    @CTVNews On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • chouette007 La Justicière (@chouette007) reported

    @LeHuffPost On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • Videotron Videotron (@Videotron) reported

    @Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms

  • chouette007 La Justicière (@chouette007) reported

    @ETTelecom At #Videotron, they lie to you about your rights and if you insist on having them respected, they will threaten your family. They send their reporters after you outright to extort. Complaint handling goes through extortion at Videotron

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    The chat feature on your website doesn't work as I'm blocking analytics/ads/tracking. Why? @Videotron

  • LeoMallet14 Leo Mallet (@LeoMallet14) reported

    @GraemeNichols Weird ..I'm watching now on videotron. Has your issue been resolved?

  • eduardorevuelta Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron I can't wait until I move and then finally I can get rid of this **** thing you call internet... 12 years ago, back in Brasil (a third world country) I had a better internet than this. I thought moving to Canada I would have the best internet ever.. WRONG...

  • chouette007 La Justicière (@chouette007) reported

    @globalnewsto @Francoisgohabs On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • ShawnGoldwater Shawn Goldwater (@ShawnGoldwater) reported

    @perreaux There you go. In my case, Bell not even knowing that the cable was cut led them to offer me a new modem - which had never worked properly despite years of my complaining. If I knew then what I know now I would have stayed with Videotron.

  • eduardorevuelta Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...