Vidéotron

Vidéotron Outage Report in Richmond, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, Estrie, Québec 03/21/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?

  • giovan13 John C. (@giovan13) reported

    @Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3

  • TomZarebczan Thomas Zarebczan 📚 🧐 (@TomZarebczan) reported

    @GoyerMel @OdyseeTeam @Videotron It should be fixed now...it was some strange cloudflare issue in that area only.

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @SandraFalcone I know that and I've had my issues with Videotron also. But they don't behave in quite the same brutal fashion as Bell. What they have done to CJAD is unacceptable. In effect, Bell is waging war on a Montreal institution.

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?

  • bashirra Raheem (@bashirra) reported

    @Bischoff_Tyler 2/2 I also think not putting an NHL team after Videotron Centre in Quebec City was built is a bad look for the NHL (they could still get an NHL/NLL/CEBL team at the Videotron Centre, but that remains to be seen). I think the same can happen in the NBA if they are not careful.

  • browncoat Mike (@browncoat) reported

    @zaheedonism @Videotron @SaskTelSupport Isn’t it always the case? I mean, I *never* get 400 on any speedtest but I understand that it’s 400 shared among all devices in my network.

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @jacktodd46 The problem is that Videotron is just as horrible a company.