Vidéotron Outage Report in Richmond, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Richmond, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Asbestos.
| City | Problem Type | Report Time |
|---|---|---|
 Asbestos |
Internet | |
| Valcourt |
Internet | |
| Richmond |
Internet | |
| Danville |
Total Blackout |
Community Discussion
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Bruno Lévesque
(@B___no) reported
The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite
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The Angry Beaver 👩🏾🇨🇦🇺🇲🏳️🌈😷
(@BeeQueenbee60) reported
@Videotron You just charged me $50.00 for overages, after telling the public that you weren't going to, from December 20 to January 3. Plus you shut down my data. Why?!? 💢💢💢💢💢💢💢💢💢
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Shooky
(@ThebeastShooky) reported
@Videotron its been 6 hour i dont have internet, reason power outage. Everytime we call they tell its gonna be soon. Its ******* rediculous i switching in 3 day. **** that ****
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Don Duncan
(@1river9) reported
@lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.
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ken Proulx
(@kenproulx) reported
Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam
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Videotron
(@Videotron) reported
@faceless_vegan On the other hand, we keep innovating with, for example, Helix, multi-TV, home automation, self-serve transactional site, self-installation service, 5G, etc. For AMC, the channel has unrealistic demands and Videotron cannot go through, for the best interests of our customers. 2/2
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Rick
(@mon4730) reported
@Videotron @worldofjimjim I confirm. Lines are not working.
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Luc Dupont
(@LucDupont) reported
@Tajinder2000 @RogersHelps Same problem with @videotron 😡
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron please call tomorrow when possible! I still have no internet service!
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Eric prvncher
(@prvncher) reported
@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?