Vidéotron Outage Report in Richmond, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Richmond, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Asbestos.
| City | Problem Type | Report Time |
|---|---|---|
 Asbestos |
Internet | |
| Valcourt |
Internet | |
| Richmond |
Internet | |
| Danville |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Local Dagger Ear Enthusiast
(@SpaceMutiny) reported
>Federal court rejects Bell and Telus request to block Videotron’s 5G spectrum purchase in western Canada Good because Bell and BCTel/Telus have no business regarding this. Also if Videotron sets up shop here in the West it would help prices quite a decent bit.
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Frank
(@FrankoCDN) reported
@Videotron Are you guys having problems with Samsung 4K PVRs similar to past 2 weeks? Once again it’s stuck at 10:57. Unplugging/replugging power has it go through a shorter boot time to stop and freeze at “1057”
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neil napier
(@NeilNapier) reported
Hey @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is always closed… what’s the deal?
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La Voz Sensual🐚🌸💋 Ms Salvaggio💗
(@nenalvs_) reported
@Videotron MY LANDLINE DOESNT WORK FIX THE ISSUE
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Darren McCarrick
(@Dmccarri) reported
@Videotron What is going on? No television service. Tech service number always busy. What is the problem?
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Marty the rock
(@Martin94969570) reported
@Bell_FR Wait what? I got 400 m/bits with Videotron and I swear I have no lag, never had problem with price, NEVER HAD PROBLEM TO GET THE RIGHT ANSWER BECAUSE THE PEOPLE WHO YOU TALK TOO KNOW YOUR LANGUAGE AND KNOW WHAT THEIR TALKING ABOUT! NO FREIGH HIDING OR WHAT EVER! TAKE NOTE BELL!
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François Caron 🇨🇦 (AZ:💉💉 Flu:💉)
(@Milnoc) reported
@SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.
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FastPuppy
(@fastpuppy) reported
So @Videotron support called me today about an open ticket. They screwed up my account when I switched to Helix (internet is great, tv sucks) & switched back. Ongoing issues for a couple weeks Told them to do what they need to to fix it & call me when done. They won't fix it
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GSG Flash
(@GSGFlash) reported
@Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?
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Roger Palfree
(@RogerPalfree) reported
@Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.