Vidéotron

Vidéotron Outage Report in Richmond, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, Estrie, Québec 11/20/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Asbestos.

Loading map, please wait...
City Problem Type Report Time
CanadaAsbestos Internet
CanadaValcourt Internet
CanadaRichmond Internet
CanadaDanville Total Blackout

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vpMontrealer VP Montreal TaxPayer 🇨🇦🇺🇸 (@vpMontrealer) reported

    @Tizianarules @Videotron Videotron website should have an outage map like Hydro Quebec to improve customer service 👀

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    @Videotron who all REFUSED to help, called us liars, I am so close to returning the phone. This is not worth all the hassle. It's too bas the customer service has gotten absolutely awful for the past 2 years and a half.

  • journeydan Daniel Bader (@journeydan) reported

    If I'm reading it correctly, Videotron or Eastlink could negotiate appealing wholesale rates with the Big Three and sell access to that service to an MVNO, who would be allowed to build a direct-to-consumer business using that access.

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    @NoahFridman @Videotron They've been cool all these years, but the past 2 1/2 years, they've been dreadful. The worst part is, THEY called us to offer this deal. We didn't call. They won't do anything. They won't even want to listen to the phone call.

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

  • ThisMovieSpeaks I Can't Believe It's Not Communism! (@ThisMovieSpeaks) reported

    @drewface_ Lol what?? What's your ISP? I think I've been using the Google DNS since Videotron had a huge DNS issue that prevented most of Montreal and adjacent cities from accessing the internet for like... a day and a half. Google DNS is just much more reliable.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @tysmo And after i was treated by Videotron in early 2000s when Péladeau took over, I will NEVER go back to them.

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month more, BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company. You are absolutely awful & I don't want anything to do with you

  • jfmezei Jean-François Mezei (@jfmezei) reported

    (cont) I am sure Bell’s lawyers though of this when they wrote the 2021-130 #CRTC decision, but it would be way cool if they didn’t and the Bell/Telus network sharing deal (and Rogers/Videotron, and Bell/Telus/Sakstel) would to be challenged and get the 7 year limit.

  • eVil_sQuirrelus eVil sQuirrelus (@eVil_sQuirrelus) reported

    @MrTylerCrook I'd only check Blockbuster for cheap used movies. They were not as prominent in Quebec since we had Videotron (big cable company that also owned a chain of videostores, now they're just cell/internet/cable service outlets)