Vidéotron Outage Report in Richmond, Estrie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Vidéotron
Vidéotron is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Richmond, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Asbestos.
| City | Problem Type | Report Time |
|---|---|---|
 Asbestos |
Internet | |
| Valcourt |
Internet | |
| Richmond |
Internet | |
| Danville |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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bryn
(@tallahustler) reported
@NoLore why the hell does videotron need to access your twitter account to fix your internet connection???
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Benliam12
(@Benliam12) reported
@stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.
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Marcel de Hêtre
(@marceldehetre) reported
@Videotron I’m in NB going to NS; I’ve got roaming on (it says Videotron PRTNR1 showing) Chrome, Google Maps don’t connect even though cellular data is turned on (iPhone 8)? Help!
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Leon Sean
(@ThisIsLeonSean) reported
@WWENetwork @Videotron I had a subscription to WWE Network just to access the archive content on the site. Just found out that the site no longer thinks I have a subscription so I actually ended up canceling my subscription. Keep up the great work!
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Jeremy
(@ushy10) reported
@Videotron Still not working in Dollard des Ormeaux
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Steve Faguy
(@fagstein) reported
Another day, another major service outage at @Videotron. Automated message says they hope to restore service by 2pm.
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Stephan Durand
(@durs26) reported
What is up @Videotron ? No internet. Can’t seem to call support either. #internetdown #WorkFromHome
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Yohan Bienvenue
(@YohanBienvenue) reported
@OficialLaMimi @Videotron It's already back for me all my other work from home co-workers who were also down on the south shore. It lasted between 5 and 30min for most people. Maybe try and restart your modem once more if it's not already back for you.
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Donito_Mojito
(@DonitoMojito) reported
@TheUndeadLords1 @Videotron Agreed, Bell sucks.