Vidéotron Outage Report in Richmond, Estrie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Vidéotron
Vidéotron is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Richmond, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Asbestos.
| City | Problem Type | Report Time |
|---|---|---|
 Asbestos |
Internet | |
| Valcourt |
Internet | |
| Richmond |
Internet | |
| Danville |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Al
(@freefox76) reported
@Videotron I bet I can have bell installed before you restore service. Horrible company.
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THESPORTSGUY
(@IMFROMCANADAEH) reported
@sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.
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Sahar - زن زندگی آزادی #MahsaAmini
(@Saharharhar) reported
@ManicinBadlands @Videotron Me tooooo 😭 I'm stuck at home with a sprained ankle/crutches, so this really sucks :(
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marc dicaire
(@marcDicaire555) reported
@Videotron 2 trucks parked infront of my house....guys smoking and talking for like 1.5hrs then got back in there truck and left. Still no service
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simon
(@catred2017) reported
@Videotron My internet has been outage for more than 24hrs, plz help to fix that!!! H4R….
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gad
(@attiaskj) reported
@Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees
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Carolyn Morreale
(@airfreightonly) reported
@Videotron @ManicinBadlands It would be helpful if you could tell us what areas are affected? I am I. pointe Claire and have been on hold for over an hour? Is it a wifi connection problem!? No TV and no internet and I can’t get a hold of anyone to tell me if I’m connecting equipment properly or not?
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Montrealer80
(@OmarAbalkhail) reported
@andreas_indro @Videotron It’s the outage affecting our services . When gateway goes orange/amber . It means no connection coming from Vidéotron and it’s nothing to do with your gateway !
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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Nezzy
(@CatIs4Fyte) reported
@Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.