Vidéotron Outage Report in Richmond, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (3%)

Live Outage Map Near Richmond, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Asbestos.

City	Problem Type	Report Time
Asbestos	Internet	14 days ago
Valcourt	Internet	10 months ago
Richmond	Internet	one year ago
Danville	Total Blackout	2 years ago

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Steve Faguy (@fagstein) reported a minute ago

  @Flagpole_Canada Videotron’s DNS servers are all within its network.

• Paul Games (@ItsPaulGame) reported 5 minutes ago

  @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

• Steve Faguy (@fagstein) reported 6 minutes ago

  @Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.

• Justin (@JustMikeTwo) reported 11 minutes ago

  @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

• Esteツ (@estebanitos7) reported 12 minutes ago

  @videotron is my internet weak, le are you having issues in Quebec?

• Steve Elkin (@Stevie_clix) reported 17 minutes ago

  @JokeSins @Videotron LaSalle is down

• Sophie #Villain☔️ (@TheRealSophie10) reported 18 minutes ago

  @DarthAlexander9 @ffsWeal Sorry guys I couldn't start broadcasting again. Videotron is currently having an outage and I have no internet right now.

• Mo (@MohithHassan) reported 21 minutes ago

  @Videotron Considering the ridiculous prices you guys charge. I better be getting a credit on my bill for this service outage during work hours. To think you guys had the audacity to raise prices while constantly under delivering on bandwidth. Enjoy your monopoly while it lasts.

• Flagpole to Canada (@Flagpole_Canada) reported 21 minutes ago

  @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?

• john bocum (@bocumjb) reported 25 minutes ago

  @GadSaad @Videotron cancel culture step 2 "technical difficulties"