1. Home
  2. Companies
  3. Vidéotron
  4. Richmond, British Columbia
Vidéotron

Vidéotron Outage Report in Richmond, British Columbia

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

CityProblem TypeReport Time
Burnaby Wi-fi 30 days ago
Vancouver Internet 2 months ago
Vancouver Wi-fi 5 months ago
Burnaby Internet 10 months ago
Vancouver TV 11 months ago
Vancouver Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Karen__Ess
    Karen__Ess (@Karen__Ess) reported

    @jacktodd46 I gave up on @Videotron a long time ago. On Demand content is important to me because I binge watch and Videotron offers almost no Anglo content compared with Bell. Less expensive also. Plus there is the PKP issue....

  • jkg_mtl
    jkg_mtl (@jkg_mtl) reported

    @fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest

  • Ferrariuniverse
    Sergio Lato (@Ferrariuniverse) reported

    @sambapete @thegoalkeeper @Videotron Videotron from sucks....if that’s written in their contract, it’s disgusting

  • FlightyMimi
    Mimi D (@FlightyMimi) reported

    @jacktodd46 The problem is that Videotron is just as horrible a company.

  • stouph87
    ❄️☃️Stouph☃️❄️ (@stouph87) reported

    @jacktodd46 I used to have a roku but it was slow. We then got an apple tv and it was soooo much faster. Then a 4k tv and another apple tv 4k. You can do anything with that. We have the Videotron 4k terminal that can record 8 shows.

  • MondeMicro
    MicroMonde (@MondeMicro) reported

    @GoyerMel @OdyseeTeam @Videotron Solution VPN

  • The_Rebel_Heart
    Rebel Heart (@The_Rebel_Heart) reported

    @Videotron We've been having major issues with our internet all weekend. Any update as to when that'll be repaired? Thanks

  • katrinnahendrix
    Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported

    Seriously **** videotron, took money out of my account when I asked for a freeze on my internet bill this month and that was supposed to be for meds. If you ask a company for a freeze during a pandemic, maybe they should do so because everyone is struggling? So frustrated today

  • solonmcdade
    Solon McDade (@solonmcdade) reported

    @craigforrest1 I'm cancelling my #bell service Monday morning. #BellLetsTalk sorry, I'm busy, on the line with @Videotron

  • jg_fahey
    Halley's Casino (@jg_fahey) reported

    @TheGNShow My cable company canceled BBC Canada now we can not watch you Graham maybe I should cancel my cable company. Thanks for nothing @Videotron