Vidéotron

Vidéotron Outage Report in Richmond, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, British Columbia 01/18/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mgeist @pablorodriguez Sort of reminds me of the senator pushing the porn blocking bill when she said Videotron and Bell support it but refused to show up & discuss it as witnesses. Speaks for itself.

  • MvpMoreau Jeremie Moreau (@MvpMoreau) reported

    @Bell your wifi *******, im just trying to relax and Play some online games but Every 5 it keep getting me disconect..its been 1 week that im with you, worst week of my Life (im talking about wifi) @Videotron is way more stable

  • Videotron Videotron (@Videotron) reported

    In support of the Iranian community in Canada, calls to #Iran will remain free of charge for Videotron clients until October 31.

  • wrikent3500 wrikent3500 (@wrikent3500) reported

    @DewlineO @lachstep @DavidWCochrane That's a non starter issue,Wexit is way more of a threat than Québec seperation because it's just not a thing anymore in Québec plus Videotron is the only company that could have taken over Freedom Mobile in terms of financial and structural costs

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    @mondavilalba calling videotron tech support is the highlight of my night so far

  • strutswell Nick Hatswell (@strutswell) reported

    @Mae149 @Videotron I am incredibly interested to learn more about not using DNS resolution I thought it was a requirement for ipv6. Is there some other service discovery you are using?

  • RSmithC2 RS (@RSmithC2) reported

    @What23HasDone That's not what happened. He just gave it to Videotron who will price fix with Rogers like they already do. It's a way to save face to the public and still get Rogers what they wanted. Now Rogers doesn't have to worry about being undercut,while Videotron cause easily raise prices

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron @VideotronDiv seriously does it take a rocket scientist to solve the pixel issue on CNN. It's been months! (I have spoken to the call support centre and x it is q central feed issue).

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    ok so i’ll be annoyed at myself if i don’t correct this so *technically* the wifi ap in our apartment is fine (bc it’s still broadcasting a signal) and the router is fine (bc it’s assigning IPs) so something is wrong on the videotron side

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.