Vidéotron

Vidéotron Outage Report in Richmond, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, British Columbia 12/22/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • VivianeChan2 Viviane Chan (@VivianeChan2) reported

    @andersonestevam @Videotron Same here, videotron is down in hochelaga

  • greekstud89 Paul K (@greekstud89) reported

    @Videotron hello is your phone line down i cant reach my Grandma

  • kosetsuart Kōsetsu (@kosetsuart) reported

    @Videotron You definitely have an outage in Montreal I haven’t been able to use my internet since 5:30

  • fagstein Steve Faguy (@fagstein) reported

    As part of the agreement, Videotron/Quebecor must: - Keep Freedom Mobile's pricing, and offer 10% more data, for 5 years - Offer Freedom pricing at "similar" rates to Videotron's offer in Quebec - Extend service to Manitoba (via MVNO) within 3 years, at prices similar to Quebec

  • King84816640 King (@King84816640) reported

    @andersonestevam @Videotron I think it’s down in many places around the city. No response on when it’ll get fixed. :/

  • fagstein Steve Faguy (@fagstein) reported

    Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

  • sukiiisoba i made a vrchat video || ✨comms open (@sukiiisoba) reported

    @Videotron any update when we'll get internet service back ??

  • _francislavoie Francis Lavoie (@_francislavoie) reported

    @JenTiale @MobileSyrup Yes, I'm using Freedom now. But I'm tired of terrible coverage while I'm in Quebec. Videotron/Fizz would give me better coverage. But I'm not willing to lose my eSIM/WiFi calling to switch.

  • RemittingDust Robyn (@RemittingDust) reported

    @Videotron is there internet issues in Montréal/Hochelaga right now? I was connected but around 6pm EST I seem to have lost it. Luckily I had just finished work lol

  • Rafi_Farkas Mr. FrozenToast (@Rafi_Farkas) reported

    @Videotron any news on the status of internet services? I'm in Cote Saint Luc, my internet has been down since 23h on 5 April.