Vidéotron Outage Report in Richmond, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (3%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	7 days ago
Burnaby	Internet	5 months ago
Vancouver	TV	7 months ago
Vancouver	Internet	7 months ago
Vancouver	Internet	8 months ago
Vancouver	Wi-fi	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Philliam (@Philliam1994) reported 4 minutes ago

  @angelidotca Update: DNS servers are down videotron is trying to get them back up.

• Simon Vallée (@sival84) reported 6 minutes ago

  @Videotron @GadSaad Can someone explain how come the internet is down yet I can STILL access Twitter on my computer and my phone?

• Yan / Vxnom (@YanVxnom) reported 7 minutes ago

  @Fuck_Shayne @Videotron Damn can u take a joke once in ur life ....

• M. Bundy 🦑🐬 (@MitchellBundy) reported 7 minutes ago

  @MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...

• Webnut (@Webnut) reported 10 minutes ago

  @MitchSchwartzCo @Videotron It's down in Gatineau too.

• Thomas James (@NeueWelle) reported 10 minutes ago

  @CriticalHabsFan @fagstein @Videotron it's a temporary fix, it'll be fine

• Francois Nantel (@FNantel) reported 10 minutes ago

  @RheumAndy @cibc Maybe they link through a Videotron server (which has been down since 13:10)

• URB-X-TV (@URBXTV) reported 13 minutes ago

  @Videotron My service went out, I'm in Lavaltrie.

• Justin (@JustMikeTwo) reported 14 minutes ago

  @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

• Sir Georges (@iSirGeorges) reported 18 minutes ago

  @shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first