Vidéotron Outage Report in Richmond, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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BGD
(@bgd99) reported
@CHOM977 @TerryDiMonte well fellow Montrealers, I’m looking for help. Won’t cost a dime! Videotron has cancelled @AMC_TV & I’m going to miss #WalkingDead this weekend. Any ideas? Tips? How can we watch the return LIVE this Sunday? 😩
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Marc-Antoine Ross
(@MarcAntoineRoss) reported
@Videotron if you're wondering what the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...
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Salma
(@Salma31097164) reported
@Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company
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GetItRight 🍁
(@KcParnell) reported
@Videotron This tweet is typical of Videotron. Think of the bottom line, the hell with customers. And then think it's all ok with the "Thank you for your understanding" comment. All I understand is you don't give a **** about customers and only think of $$$
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chdigg
(@chdigg1) reported
@perreaux Follow-up on my Blinknet to this comment of yours: Blinknet in my case uses cable to a routing point, at which case it goes directly into their servers/system. I was worried the cutoff issue was due to the line, but it proved due to Videotron's servers, as blink's work solidly.
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Simon Lussier
(@Cyborg_Simon) reported
@perreaux with videotron for years, never had any problems, now with helix for internet, but no tv. (i dont recommend helix tv) but internet is A-1 #JoinTheDarkSide and they go out of their way in service a la clientele, even through covid
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Marc-Antoine Ross
(@MarcAntoineRoss) reported
@Videotron if you're wondering why the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...
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Dreez 🇨🇦🇭🇹
(@TheRealDreez) reported
@Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.
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ATK | Rex0 🇵🇱🇨🇦
(@Rex0WasTaken) reported
@Videotron Everything has been restarted, and I'm hard wired through Ethernet. My speeds are fine and at what they're supposed to be at for my plan. The issue is that something is wrong with your routing to online services. I'm getting weird ping and spikes in games and on Discord/Teamspeak
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K is Dreamin’ 🌸✨
(@RMeyer1991) reported
@Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?