Vidéotron Outage Report in Richmond, British Columbia
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Report a Problem
Full Outage MapProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet
-
Wi-fi
-
Total Blackout
-
TV
-
E-mail
-
Phone
RichmondCommunity Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Kathy M
(@kathym425) reported
from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
Meghan Amy
(@MegsNU) reported
@Videotron channel 685 has been pixelating for last two days. Not happening on any other channel or streaming service. Is it safe to assume you are having signal issues again? #mixedsignals
-
Gary Robertson
(@GaryRobertson24) reported
@Videotron here on l’île d’Orléans all of us who have been moved to Helix are very frustrated. It is all over the island Facebook groups how bad it is. Something need to be done about the level of consistent service we are getting here. Basically anyone who upgraded is screwed
-
Eleni Polychronakos
(@HelenEleni) reported
What do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet
-
Spartan Warrior
(@SpartAthina) reported
@Videotron do you support eSIM for mobile phones?
-
eric wuttunee
(@Eric80892337) reported
But I'm not taking any chances I got another notice with Videotron my cable service this week that there's been an attempt of hacking within my server so that's where we're at guys.... I pay $67 a month extra to have my firewall
-
David_iB
(@davadivou) reported
@Videotron internet is completely down in Laval. Restarted router & modem. Nothing is working.
-
Gary Robertson
(@GaryRobertson24) reported
@Videotron My internet was down, what is wrong with this damn Helix device!! The whole island is screaming about it I am told it is my devices in my house? Something needs to change!!!
-
Rino Fiorilli
(@Fioririno) reported
@CTVMontreal Videotron is already ripping us off as it is now. You want Helix? Sure, no problem! Pay for 2 months and we'll credit you after. They've totally lost my respect after being their client for many years.
-
Juliamariedurso
(@juliamariedurso) reported
@Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife
E-mail