Vidéotron

Vidéotron Outage Report in Richmond, British Columbia

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, British Columbia 12/09/2025 17:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jackxred Jack (@jackxred) reported

    @Videotron any update on the outage in pierrefonds?

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron is there an outage in montreal ????

  • REZAALIHarsini REZAALI HARSINI (@REZAALIHarsini) reported

    @Videotron my internet has been down for 30 minutes. Is there something wrong with the servers?

  • roghienAx roghienAx (@roghienAx) reported

    @Videotron why are you lying to your customers? Your technicians leave a job without resolving the issue? And then your support staff lie about what's going on? Horrible customer service. Hopefully @Bell will have a promotion on soon so we can switch to their service

  • NuPays NuPays (@NuPays) reported

    @Videotron answer please. Internet is down in DDO?

  • CakeBunnyNSFW CakeBunnyNSFW 🆖🔞🏳️‍🌈 (HIATUS) (@CakeBunnyNSFW) reported

    @ZackTaylorFA @PandasAndVidya oh def not lol, these video trons basically replaced the blockbusters here ... maybe its just a canadian thing? videotron movie / game stores are also owned by the videotron cable service, which i think is also canadian exclusive

  • WSpy Rory (@WSpy) reported

    @Clavaey @DJLandSa @Videotron They told me there is one, and that estimated time to fix is 4hrs

  • MTLStrobist Montreal Strobist (@MTLStrobist) reported

    @videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣

  • Cryptoimesh Crypton (@Cryptoimesh) reported

    @Videotron @CLARENNE_Q Hi down town Montreal not working either.

  • pandersen Paul Andersen (@pandersen) reported

    @glen_mcgregor If I read this right only Bell went down 10%. Rogers and Videotron rates have gone up and because they are interim rates independent ISPs could be on the hook for retroactive payments to the carriers.