Vidéotron Outage Report in Richmond, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.

City	Problem Type	Report Time
Burnaby	Wi-fi	15 days ago
Vancouver	Internet	one month ago
Vancouver	Wi-fi	4 months ago
Burnaby	Internet	9 months ago
Vancouver	TV	11 months ago
Vancouver	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Scott Sloan (@SensFan1984) reported 4 minutes ago

  @JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix

• Dr. Paul Marriott (@pmarriott) reported 5 minutes ago

  @flyonp @fagstein @Videotron I can confirm that switching to the public google DNS server at 8.8.8.8 fixes the issue for me.

• Patrick Loyer (@patloyer) reported 7 minutes ago

  @Videotron Even customer service phone number and tech support down

• Anastasia is marooned in The Ontario (@ananarchie) reported 7 minutes ago

  @_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely

• Spiritorix (@TheSpiritorix) reported 11 minutes ago

  @Videotron 1,Took you 1 hour to warn us. 2,You haven’t given us a timeframe of the resolution nor the location where it’s happening . 3, you literally just increased our bills but the service has been going downhill. Ps: fix your sh*t app that never worked

• The Uncanny (@the_uncanny13) reported 12 minutes ago

  Hey @Videotron fix your DNS servers im losing money here!!!!

• erin (@erinmaclennan13) reported 16 minutes ago

  @Videotron y'all trying to give us a snow day with this wifi outage?

• John Xydous (@johnxydous) reported 18 minutes ago

  @CommentsMia @Videotron Hang on, taking out the trash....

• Paola (@pxolaaaa) reported 21 minutes ago

  @Videotron, if you gon have an internet outage then run me my money back cause these services ain’t it tuh! I got an online exam in 2 hours, where my Wifi at 🙄 ? #Vidéotron #Videotron #InternetOutage

• julichou peluche en sucre (@_paisiblement) reported 23 minutes ago

  @ananarchie oh god i asked some friends who are with videotron and they said they were fine so i thought i was the problem !!! me voilà rassurée