Vidéotron Outage Report in Richmond, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Richmond, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Cherna
(@DJMikeCee514) reported
Did anybody else just lose their #Videotron #Helix service?
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Ruth Fernandez
(@FernandezInk) reported
@Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!
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Peter 🇬🇷
(@ppanagopoulos11) reported
@Videotron fix your ****. Helix went down after the stupid emergency alert
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I wish Nicolle Wallace followed me 🌊🇨🇦 ✡🌊
(@GopBelieveme) reported
Any other Videotron subscribers lose TV? My Helix is down, their support is closed, there is a curfew here. Do I just go to sleep I planned on relaxing with some TV tonight. This sucks @Videotron, you owe me for this!
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Stephan
(@StephanKaz) reported
Let's go @Videotron @Helix FIX THAT ****!
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kate18
(@kate18) reported
@FernandezInk @Videotron I have the same problem 😑
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Eric Poulin
(@iEricPoulin) reported
@Videotron Some...? More like thousands.... We can't even reach you Website, all your phone lines are down.....
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Gerry
(@GTums) reported
@StephanKaz @Videotron @Helix Wtf is this. The alert remidning us to stay at home killed my TV service? Ma che cazzo
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Sam Cote
(@CeleanDion) reported
@Videotron Helix not working ???
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Hugo Sham
(@HugoSham) reported
Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?