Vidéotron Outage Report in Richmond, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 30: Problems at Vidéotron

Vidéotron is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	5 days ago
Vancouver	Wi-fi	2 months ago
Burnaby	Internet	8 months ago
Vancouver	TV	9 months ago
Vancouver	Internet	9 months ago
Vancouver	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Will (@Scrip_t3d) reported 7 minutes ago

  @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

• Audrey Laurent-André (@CancerPrime) reported 11 minutes ago

  @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

• Abcdyuiop (@Abcdyuiop1) reported 11 minutes ago

  @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

• Audrey Laurent-André (@CancerPrime) reported 13 minutes ago

  @Videotron No internet here in Villeray - H2R Is it a problem at my place or is Villeray still affected by the outage? Thanks!

• carmax (@carmax74905256) reported 14 minutes ago

  @Videotron Honestly, that appears to be a bold face lie. People are reporting no service in other areas. Nothing will ever excuse this shameful, poor support. All the years of price increases for improved services. This is what I get for 34 years as a client. Still no service. Hello Bell.

• The Omega Man (@kikerangel) reported 15 minutes ago

  @Videotron Good Morning, your support tlf line is dead, chat too. I've been without Internet for 5 days. I am in Côte-des-Neiges, Victoria Av, H3W. Can somebody Help?

• zoe welch (@zoetropezoe) reported 18 minutes ago

  @Videotron UNTRUE. I have exactly zero confidence in your service and your PR-massaged messaging.

• carmax (@carmax74905256) reported 24 minutes ago

  @Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.

• Jim Burke (@FunhouseTheatre) reported 25 minutes ago

  @Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest

• Frank Morissette (@Crimsonium) reported 27 minutes ago

  @Videotron Still not working here on Saint-Louis