Vidéotron Outage Report in Richmond, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 05: Problems at Vidéotron

Vidéotron is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	25 days ago
Burnaby	Internet	6 months ago
Vancouver	TV	7 months ago
Vancouver	Internet	7 months ago
Vancouver	Internet	9 months ago
Vancouver	Wi-fi	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• DiamondStocks (@Diamond_Stock) reported 7 minutes ago

  @Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.

• Deion (@gondola__) reported 8 minutes ago

  @Videotron nah we need at least 3 months of free service for the inconvenience 😒

• Alexandre Gonzales (@gonzal3x) reported 16 minutes ago

  If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

• Lefty 🤠 (@leftysancho) reported 17 minutes ago

  @matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down

• Xelf (@Xelf08010114) reported 18 minutes ago

  @Videotron Why do people act like they own videotron and that they should fix it right away, if they could do that they would. If your wifi went down its probably because that **** is weak as ****. Im 1.2Gig down and im still running, "Fix it up or im switching to Bell" Its not that easy

• (m)élodie in the dark (@REIsakumaASS) reported 20 minutes ago

  @WerewolfGao videotron servers were down or some **** i think

• Flott (@Flott_ttv) reported 24 minutes ago

  @jnreyt @Davesdere @Videotron I regreted it the minute I switched it on. Not only you have to pay for the damn helix access point but you're still forced to get a router of you want the most basic config options.

• A✨ (@as0205) reported 26 minutes ago

  @Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!

• 💪Spicy Old Hag🌶 (@PoutineSuplex) reported 28 minutes ago

  @Videotron Fix yo ****.

• em (@cbcradio2) reported 28 minutes ago

  texted my mom to ask if videotron's down province-wide and she said **** you PKP