Vidéotron Outage Report in Richmond, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (19%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

City	Problem Type	Report Time
Burnaby	Wi-fi	24 days ago
Vancouver	Internet	2 months ago
Vancouver	Wi-fi	4 months ago
Burnaby	Internet	10 months ago
Vancouver	TV	11 months ago
Vancouver	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• FR33DXM (@FR33DXM1) reported 4 minutes ago

  So apparently my internet may be down for a while... rip videotron lol

• Droussy 🎙🔥 (@DroussyBabe) reported 5 minutes ago from Montréal, Québec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• Josie Cole (@josiegcole) reported 5 minutes ago

  @Videotron are you experiencing an outing in the Gatineau area? We can’t get through to your phone number and our internet is down.

• 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported 13 minutes ago

  You @Videotron , you wanna give any info on this outage in MTL or...

• André Foisy (@velvet_hammer) reported 14 minutes ago

  @Videotron Seems to have a majour issue with internet service outages started about 15 minutes ago: Boucherville Cote Des Neiges Laval Update please??!!

• Brett Fraser ➐ (@BreDaFra) reported 17 minutes ago

  @StephyVicente @Mrc010203 @Videotron They don't seem to have an official status page that I can find. Down for me in Gatineau as well.

• alex t (@alextirca) reported 21 minutes ago

  @Videotron no internet and no answer to customer service. Is there a blackout?

• Lunettes Paysano (@djbono) reported 24 minutes ago

  @Videotron DNS Down ?

• YogiBear (@YogiBear1286) reported 24 minutes ago

  @Videotron internet is down and unable to connect to either tech support or csr agent.. how am I supposed to work from Home!

• ChristianoSiciliano (@SicilianoChrist) reported 31 minutes ago

  @Videotron internet goes down in middle of the workday and when trying to call Videotron technical support line is busy.... What kind of support is that?