Vidéotron Outage Report in Richmond, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (5%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Potvin
(@poolie1000) reported
One hour waiting for an agent on live chat and counting, I got zero mobile network service since I landed in Mexico a week ago, but yet you charge me $14 traveler pass every day for a service I never got and for making 2 phone calls to videotron. When did you guys get so bad???
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Solid Shatner
(@KarlMagnonMan) reported
@cbcmarketplace @CBC @cbcgem I’ll also add the hat the Rogers merger with Shaw needs to be stopped. It’s great Shaw is going to sell its phone service to Videotron in QB as part of the “conditions” for Quebec and ONLY Quebec. It should not be allowed.
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Dan Hogg
(@Dan_Hogg) reported
@videotron says its a @tsn issue. TSN says it is Videotron. @CRTCeng care to weight in?
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François Caron 🇨🇦 (💉❎5️⃣)
(@Milnoc) reported
Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.
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Dan Hogg
(@Dan_Hogg) reported
@Videotron @tsn 2 days in a row. This time rhe 4k feed cut out causing anyone watching it to miss Canada’s goal…
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Mark Warner
(@MAAWLAW) reported
“Independent internet service providers… are… upset about @Rogers offering a sweetheart deal to @Videotron that could drive them out of business altogether… the arrangement smacks of anti-competitive behaviour. A legal challenge… is not just possible; it is most likely.”🤔
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My Info
(@jamartinleger) reported
He didn’t mingle with anyone He just played big shot He afterwards tried to be elected as leader of separatist/nationalist Parti Quebecois. He was a flop He continued daddy’s business. Lost it all. Started over with Videotron with the help of Quebec’s fund
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Annie Dupuis
(@anniemdupuis) reported
Hey @Videotron , stop ******* with my 82-year old mom. She's been without a landline for over a week, your 1st tech hooked up her TV which she doesn't need and the 2nd one said he couldn't hook up a simple landline unless she located a box she's never heard of. FIX THIS
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Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠
(@salgood) reported
@TekSavvyCSR @Videotron Oh you already are, i talked twice with your help line on the phone, they opened a ticket yesterday and still hadn't gotten any info from @Videotron when i talked to them this afternoon. It's not you it's them.
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Peter Nowak
(@peternowak) reported
In a nutshell, Rogers wants to give Videotron access to its national broadband network at sweetheart rates so it can get its merger with Shaw through. This illegal side deal will kill competition, including TekSavvy, and allow the big guys to fix wholesale access rates.