Vidéotron Outage Report in Richmond, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Richmond, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Goldwater
(@ShawnGoldwater) reported
@perreaux There you go. In my case, Bell not even knowing that the cable was cut led them to offer me a new modem - which had never worked properly despite years of my complaining. If I knew then what I know now I would have stayed with Videotron.
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!!! anthony
(@RoastedPotatoes) reported
@zojajaja you can also call videotron and tell them you’re thinking about leaving, we did that at our old apartment and they gave us the new customer discount for another year
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Elias Makos
(@eliasmakos) reported
If you were about to launch Canada’s fourth national wireless carrier, owning a CFL team isn’t the worst idea. I bet you there won’t be a TV camera angle at Molson Stadium where you won’t see a Videotron or Fizz ad in the background. And on Bell’s TSN & RDS to boot. #Alouettes
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YurkshireLad
(@yurkshirelad) reported
The chat feature on your website doesn't work as I'm blocking analytics/ads/tracking. Why? @Videotron
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Eduardo Revuelta
(@eduardorevuelta) reported
@Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...
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Sanjeev
(@SanjeevMannan) reported
False information on your website @Videotron. Tried reaching your technical support (which you claim to be (24/7), however it’s closed right now. Very disappointed with your internet service and support.
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Jacob🍁
(@j_shmeek) reported
@aidan_theroux @SoMersVick @theJagmeetSingh Shaw never competed with Rogers on home services. They did compete in the mobile sector. Freedom Mobile is being sold off to Quebecor, keeping a 4th competitor in Videotron/FM. I am all for more competition, but Jag is out of his element here. How does it "make things worse"?
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sheilur 🍓🐢
(@sheilur) reported
@Videotron why is my internet connection not working???
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Videotron
(@Videotron) reported
@Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms
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Annabelle Metayer
(@AnnabelleMeta) reported
@Videotron Ok. Thanks. I contacted your chat service.