Vidéotron

Vidéotron Outage Report in Richmond, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, British Columbia 02/13/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • caontherocks caontherocks (@caontherocks) reported

    Is @Videotron down? My home internet is connected but there’s no internet

  • Videotron Videotron (@Videotron) reported

    @tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.

  • FragMetalhead Angel/Devil (@FragMetalhead) reported

    It has been a week almost, continuous blackout service throighout the days, multiple times. #Helix. @Videotron

  • ijenda44 Aime (@ijenda44) reported

    Is it true that customers need to pay 100$ for a tech to come and install internet and TV at home @Videotron ?? Tried to do the installation myself but the connection is very poor.. thanks for your help!

  • joseRpineroP Jose Piñero (@joseRpineroP) reported

    @susannayjosef @CyrilPepito @fizz_ca Is no only fizz is videotron too in verdun the connection is super slow and nothing open

  • kavyanth kavyanth reddy #5 (@kavyanth) reported

    @Videotron no internet for an hour now Any outage ?

  • SnauwBeans 💜 Snauw 💜 (@SnauwBeans) reported

    Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~

  • IdleAmbler IdleAmbler (@IdleAmbler) reported

    @mykelmtl @Videotron Also in Verdun, have also had problems, restarted gateway but service is still choppy.

  • mtlmedia_games MTL Media (@mtlmedia_games) reported

    @Videotron internet service has been incredibly slow this morning almost unusable, and I see numerous reports on outages. Can you updates us on the situation?

  • Videotron Videotron (@Videotron) reported

    @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr