Vidéotron

Vidéotron Outage Report in Richmond, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond, British Columbia 09/18/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathanhouetw2 TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • IkasIkas1 Ikas Ikas (@IkasIkas1) reported

    @Videotron your DNS servers are down

  • L3P3RM3SSI4H L3P3RM3SSI4H (@L3P3RM3SSI4H) reported

    @Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC

  • AlexKozina Kozibear (@AlexKozina) reported

    Videotron’s wifi network is on the fritz, so tonight’s stream might be delayed by a skosh. Please stand by!

  • LinuxLiaison Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reported

    BIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.

  • ElliotHrtington Elliot (He/Him) (@ElliotHrtington) reported

    @Videotron All running meetings and calls while working from home...this has been incredibly disruptive, never mind inconvenient.

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

  • harunoshiobanas craft beer central (@harunoshiobanas) reported

    apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

  • Dan_ign Danny A. Ignacio (@Dan_ign) reported

    @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

  • ViktorK23791276 Viktor Krum (@ViktorK23791276) reported

    @Videotron #outage #OutageAlert There's no outage! They just updated their DNS server! Most device won't update it if they are already connected to your network! "Clear network settings" or "Forget this network" or "Reset network settings"! If this does not work use Google DNS!