Vidéotron Outage Report in Richmond, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (78%)
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Total Blackout (8%)
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Wi-fi (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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نا محرم (@FerhanSiddique) reported
@Videotron Surely you have the worst customer services After waiting for 25 minutes on line your CS put the phone down I can't hear you What a nonsense...
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Curtis (@cuto8) reported
@Videotron when will #eSIM support arrive on #Videotron network?
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Chris74 (@Chris7435266055) reported
@Videotron if your cancellation dep is closed why are you not telling that to your customers when they are calling after hours instead of letting tham hang on a call that can't possibly get answered?
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Marco Boucher (@marbou78) reported
@revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.
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FBRENNAND (@FabianoBrennand) reported
@Videotron It my 1st day as videotron client and I am already facing some problems. Ichanged the mobile operator and I activated my new SIM card, but I can’t receive any calls. I am able to make call but for those that are calling me, they hear a msg “this number is unavailable”
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Chris74 (@Chris7435266055) reported
@Videotron I will just cancel my service, thanks. Also don't make your clients wait 30 40 50 minutes trying to get in touch with you using 611. It's just like shitting on them. Hire more people if you want to show that you care about them. Its now more than 25 min waiting 2 talk 2 U...
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Don Rosenthal (@SeniorWebPM) reported
@Videotron do you have an outage alert site. Our service is down in Snowdon and we have no information
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Eduardo Prado (@aliasprado) reported
@Videotron The site is pretty much useless during night bc it somehow needs daily maintenance, and forget about trying to make any changes without having to jump through hoops and having to log in 2 or 3 times bc you get disconnected. Awful.
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PooPsTech (@PoopsTech) reported
@reneritchie Hey René yesterday I saw the Macbreak and your internet speed was really bad and we could hear your voice and your mouth would start 4-6 seconds later. You might want to look into this. You with Videotron?
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Veronica Sicuso (@VeronicaSicuso) reported
@Videotron I was told a return label could not be provided and to present myself in store during a global pandemic to return modem. Lousy customer service. Glad I cancelled before the 30 day trial period. #paidoutofpocket