Vidéotron Outage Report in Richmond, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Richmond, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Laurence Blandford
(@lblandford) reported
@perreaux I have the same problem with Videotron.
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Simon Lussier
(@Cyborg_Simon) reported
@perreaux with videotron for years, never had any problems, now with helix for internet, but no tv. (i dont recommend helix tv) but internet is A-1 #JoinTheDarkSide and they go out of their way in service a la clientele, even through covid
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mjlipper
(@mjlipper69) reported
@Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.
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Randboro - Scott in Montreal
(@randboro) reported
@perreaux The infrastructure is all either Bell or Videotron anyway. I use #Teksavvy - good service.
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GetItRight 🍁
(@KcParnell) reported
@Videotron This tweet is typical of Videotron. Think of the bottom line, the hell with customers. And then think it's all ok with the "Thank you for your understanding" comment. All I understand is you don't give a **** about customers and only think of $$$
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Camille Stegen
(@c_stegen) reported
@perreaux Ebox or techsavvy. But ebox is a Qc (Longueuil) company so I’d go with them (they run on videotron network while techsavvy’s on bell I think)
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Salma
(@Salma31097164) reported
@Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company
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Frederic Marcil
(@fredomarcilo) reported
@Videotron currently outage at laval ??? No internet
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GetItRight 🍁
(@KcParnell) reported
@Videotron BS. Other services offer it at lower rates. You don't give a **** about your customers.
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ATK | Rex0 🇵🇱🇨🇦
(@Rex0WasTaken) reported
My ISP has been shitting the bed since qualifiers last night and I'm really upset about it. Valorant is genuinely unplayable with 60+ ping through bad routing. @Videotron get your **** together I don't understand what ******** is happening.