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Vidéotron

Vidéotron Outage Report in Ripon, Outaouais, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Ripon, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ripon, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kenproulx
    ken Proulx (@kenproulx) reported

    @Videotron My wife just spent an hour on the phone with CS, apparently loyalty service calling us tomorrow. I appreciate the follow up, but I feel bad for others who may have been fraudulently convinced by a sales rep like we were.

  • worldofjimjim
    JimJim (@worldofjimjim) reported

    Can’t get through to #Videotron, is their call centre down?

  • Off_ChrisTyson
    CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron I'm currently on hold with tech support in regards to my Galaxy 20 Ultra. I have a protective plan on it. I tried to take a picture and it was all blury. I turned the phone around and noticed the camera had a broken hole on the glass. I never dropped my phone.

  • CatherineAnnik
    Catherine Annik (@CatherineAnnik) reported

    @Videotron my sim card is blocked and now I can’t call anyone!!! Please help me

  • kenproulx
    ken Proulx (@kenproulx) reported

    @Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron

  • ThebeastShooky
    Shooky (@ThebeastShooky) reported

    @ThebeastShooky i also remember from 3 years ago an employe from videotron leterally ask me why i wasnt able to pay saying. " why you always call to make payment agreement, you dont work ? How can you pay then. This is inaceptable and i shouldnt never get back at videotron.

  • Peltoas85
    ashley pelton (@Peltoas85) reported

    @Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.

  • JohnWil03812844
    JohnWilliams (@JohnWil03812844) reported

    @Videotron lack of respect for your customer time is unbelievable when trying to get hold of any departments by calling 611. Today I will be taking another service from you and going to a different company that is more mindful. Great job...

  • DoriandMena
    Dori & Mena (@DoriandMena) reported

    @Videotron hello, is the internet down in ville Marie?

  • mon4730
    Rick (@mon4730) reported

    @Videotron Nothing for the last 30 minutes. All lines continue to be down.