Vidéotron

Vidéotron Outage Report in Rivière-Rouge, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-Rouge, Laurentides, Québec 12/12/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your customer care site is broken with a 500 error. I can't log in. @Videotron

  • fagstein Steve Faguy (@fagstein) reported

    As part of the agreement, Videotron/Quebecor must: - Keep Freedom Mobile's pricing, and offer 10% more data, for 5 years - Offer Freedom pricing at "similar" rates to Videotron's offer in Quebec - Extend service to Manitoba (via MVNO) within 3 years, at prices similar to Quebec

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.

  • overweightnuts sai (@overweightnuts) reported

    **** you @Videotron no Wi-Fi since 5pm u dumb **** need to fix your **** asap

  • GUCFan Emmanuel Bergeron (@GUCFan) reported

    Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.

  • bizonLiv Liv (@bizonLiv) reported

    @Videotron I have an outage - my helix gateway doesn't connect to the internet no more

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron still down in Laval 2 days now

  • gaelnantel Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported

    @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!

  • MannyTerrebonne COLDBLUE (@MannyTerrebonne) reported

    @MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?