Vidéotron

Vidéotron Outage Report in Rivière-Rouge, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-Rouge, Laurentides, Québec 01/25/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • zyx_psilon Sylvain Paquette 💭 (@zyx_psilon) reported

    @scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2

  • ppanagopoulos11 Peter 🇬🇷 (@ppanagopoulos11) reported

    @Videotron fix your ****. Helix went down after the stupid emergency alert

  • etiennosaurus EtiennoSaurus (@etiennosaurus) reported

    @eXoofed Never had any problem with videotron

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron After only 60 days of service, I want to downgrade my TV package. But am told I will lose my rebate and the bill will be more? And since you don't rent terminals, I would need to pay off 22 months if I cancel TV? You pushed me into a corner! #fail #terrible #videotron

  • CdavechaDavid Dave🇨🇦 (@CdavechaDavid) reported

    @Videotron WTF! Helix is not working after that message! Get it together over there!

  • ide_cyan Ide Cyan (@ide_cyan) reported

    @Videotron Helix is down here too.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron internet down yet in Saint-Laurent. Third time in less than a week.

  • CeleanDion Sam Cote (@CeleanDion) reported

    @Videotron Helix not working ???

  • Shahsavarani Arash Shahsavarani (@Shahsavarani) reported

    @Videotron Funny enough I wasn't the 9ne asking for English speaking Rep. After 1h of getting bumped, a French speaking rep helped fix the billing and now on for 1h40 to update plans. Something that should have taken 30min. Took over 2h. Thank goodness for the rep in Customer Relations.

  • kate18 kate18 (@kate18) reported

    @FernandezInk @Videotron I have the same problem 😑