Vidéotron

Vidéotron Outage Report in Rivière-Rouge, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-Rouge, Laurentides, Québec 11/28/2025 23:45

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • djScrewhead Screwhead (@djScrewhead) reported

    @Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

  • SelmaCheurfi Cheurfi Selma (@SelmaCheurfi) reported

    @Videotron 90%! You have to admire the audacity! Time to switch to another provider! (H4L internet has been down since Wednesday even though electricity was back on Thursday!) spare me the gymnastics! You are not even close to 50%

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.

  • jamesschriss JCD35 (@jamesschriss) reported

    @Videotron Where is the outage map? We’ve been down since Wednesday.

  • SBHSNGL TG (@SBHSNGL) reported

    @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

  • CanadianKryles robert maccaull (@CanadianKryles) reported

    @honeylust5 @IFizziks @Videotron So I don't know if it's true, what I read was since some towers were down (which Helix uses) it left the ones still up eventually overwhelmed, which is why the net was up and down

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

  • OrionSkydancer Star Origin (@OrionSkydancer) reported

    @Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?