Vidéotron outages and service status in Rivière-Rouge, Quebec

Problems in the last 24 hours in Rivière-Rouge, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-Rouge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jj89 (@Jj8990313510) reported 2 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

• 
  Scale (@alliareault) reported 7 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  Geeno (@Geeno262) reported 8 minutes ago

  @AmazingZoltan try videotron i found i get great customer service

• 
  James Somaeck (@somaeck) reported 9 minutes ago

  In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

• 
  Seven Eight (@787pilot) reported 11 minutes ago

  @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 12 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Arka Chatterjee (@arkachatter1986) reported 13 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  Thomas S 🇮🇷🦁 (@Misats1) reported 14 minutes ago

  @Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 15 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓