Vidéotron Outage Report in Rivière-Rouge, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Rivière-Rouge, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-Rouge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported 3 minutes ago

  @emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.

• Dave Moon (@Preludean) reported 4 minutes ago

  @Videotron my Helix internet and home phone have been down for about 5 hours. I just tried calling the 24 hour / 7 days a week technical support (according to the user centre app) and it tells me that customer service is closed.

• tony (@mtl2021) reported 5 minutes ago

  @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

• Steph ‘ratcatcher 3’ Coelho 🐀 (@steph_coelho) reported 5 minutes ago

  I don’t know how I pay for high speed internet and it’s legitimately worse than dial up. @Videotron you are consistently terrible.

• Craigzour (@craigzour) reported 10 minutes ago

  @Delita_Hyral @Videotron Was able to talk to the customer service using live chat and apparently a technical team is already working on it. Internet should be fixed around 2 am.

• Mike (@mke1138) reported 13 minutes ago

  I love how @Videotron customer service agents are so hit and miss. Called last week, got great service. Called today and Xavier told me no less than 3 times to check my bill instead of just answering my ******' question.

• Noor Nahas (@NoorNahas1) reported 13 minutes ago

  Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.

• Christian Duguay 💉💉 🇨🇦 (@SensDuguay) reported 15 minutes ago

  @JulianGianfran4 I'm on @Videotron That sucks. We use to have access to every big ppv.. I dont get why if were gona pay for it, we shouldnt have access to it 😒

• dead inside ✌️ (@ananarchie) reported 16 minutes ago

  why does videotron's site have the worst UX

• Just Some Guy (@like_it_is_99) reported 17 minutes ago

  @dominicgrenier @Videotron They should call this service HELSHIT and not HELIX...I've had it since launch. Went well for the first couple of years. Now it is crap.....guess I'll play yo yo again and go back with Bell (painful) and then switch back in a couple of years. LOL