Vidéotron outages and service status in Rivière-Rouge, Quebec

Problems in the last 24 hours in Rivière-Rouge, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-Rouge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Lavoie (@MadameDanis) reported 5 minutes ago from Gatineau, Quebec

  @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

• 
  Dwayne Winseck (@mediamorphis) reported 7 minutes ago

  @fanCRTCProfling Agreed. This is part of what I am pointing to in terms of why Videotron is a poor candidate for a potential spin-off remedy. As I said, Quebecor's track record-in wireless, broadcasting & newspaper publishing--outside QC is poor. That should play a key role in the review, imo.

• 
  Dwayne Winseck (@mediamorphis) reported 8 minutes ago

  kicked in & delivered modest gains for Canadians. Of course, Rogers might be req'd to spin off Shaw's mobile operations, w/ the most likely suitor for them being Videotron, but Quebecor's track record of maintaining a viable competitive presence outside QC is poor. 6/6

• 
  S Hulme (@KapBay28) reported 14 minutes ago

  @Videotron We recently upgraded our phones via a phone service representative. She stated an amount of time we had to exchange phone if it wasn't a good choice. How long do we have? What is the process as the camera is subpar?

• 
  Chevy (@CoachSanta_) reported 18 minutes ago

  Samsung A70 combined with @Videotron internet and data = prehistoric network speed. It's 2021 and my YouTube videos are playing in 480p because of network speed. Smh

• 
  Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago

  @krisjoseph @BenKlass I see what u are saying & where coming from, but, yeah I can't ever seeing myself siding with ISED on this if what Bell claims is true. ISED's policy is bad policy. Their fix is worse policy (a fix in secret to benefit their hand picked champ, videotron only). Rotten.

• 
  dv42 (@dv42_) reported 20 minutes ago

  @greengart @saschasegan I am against mergers that harm competition (AT&T + T-Mobile, Rogers + Freedom) but support ones that would result in a stronger competitor (T-Mobile + Sprint, Freedom + Videotron).

• 
  DJ Anderson (@DJAnder17996980) reported 21 minutes ago

  @Videotron feed for Republic of Sarah is so bad. Such a shame.

• 
  Poirier Christian (@crispicrisp) reported 23 minutes ago

  @Videotron @JefferyThomas No use to call.. After 30 minutes in line they hang up on you

• 
  mariana neri (@nananeri) reported 23 minutes ago

  @Videotron my internet is down, any idea when the service will be restored? (St Michel neighborhood)