Vidéotron

Vidéotron Outage Report in Saint-Alphonse-Rodriguez, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Alphonse-Rodriguez, Lanaudière, Québec 12/13/2025 11:20

December 13: Problems at Vidéotron

Vidéotron is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    Are we ever gonna get any DM updates in regards to our services being down? @Videotron

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron My hydro didn't go off at all but my internet has been down since last night. Any idea when it will be back on in Hochelaga?

  • Yougzz Yougzz (@Yougzz) reported

    @amoli38393069 @RNestasko10423 @Videotron The problem is the lack of redundancy on videotron’s premise

  • dstmichel Denis St-Michel (@dstmichel) reported

    @bbludalia @Videotron And nowhere to see the actual maps of outage. @Videotron why can't we see where the outages are? Don't you have product owners who maximize values of your product?

  • josanchez65 Jorge Sanchez (@josanchez65) reported

    @Videotron Are landline services and internet still down in Dorval ?

  • AnnGriffintown Ann Griffintown (@AnnGriffintown) reported

    @Videotron do we have an ETA for internet service in Montreal- Griffintown area?

  • amoli38393069 amoli (@amoli38393069) reported

    @emaildee @Videotron Maybe next time you sign up for a service you'll educate yourself? 🙄

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    "The customer you are trying to call is not available. Please try again later." ROFLMAO, are you kidding me @Videotron ?

  • Roger40625453 Elisa (@Roger40625453) reported

    @Videotron Please fix it asap

  • CountryLone Paul (@CountryLone) reported

    @Habanoscanada @Videotron I’m having the same issue. I noticed if you switch to the second videotron network it works for a while.