Vidéotron

Vidéotron Outage Report in Saint-Alphonse-Rodriguez, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Alphonse-Rodriguez, Lanaudière, Québec 12/26/2025 02:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    Gotta love @Bell. They won't bring gigabit fibe to our home but if we moved 91m up the street no problem. Stuck with @videotron for now. 😡 We need more competition in Canada for #HighSpeed Internet.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron plus you tech support chat just disconnected me on your help page. #badbusiness

  • SharkyFTN__ Coach Sharky (@SharkyFTN__) reported

    @Videotron i have problems with my connection

  • KevinFilion Kevin Filion (@KevinFilion) reported

    @Videotron service down?

  • OrdinarySadra . s a d r a . (@OrdinarySadra) reported

    Good morning @Videotron , just wanted to check if there is a regional internet outage going on or it’s just me. I'm having difficulties connecting since this morning 😑

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • CynthiaBLack666 Living Dead Girl ☠ (@CynthiaBLack666) reported

    @Videotron Is it fixed now ?? I missed my damn football game because of this 🙄 I don’t want to miss the habs loosing again tonight.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • Nick_Whittome Nick Whittome (@Nick_Whittome) reported

    @videotron. Is your outage linked to the Kaseya supply chain ransomware attack? Timing is interesting….

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    @Videotron Sure, except the play store that someone is using is no indicator where they live or what telecommunications provider they are trying to use. US Play Store != US Resident. And even if they were, the app isn't a telecommunications service. No harm, no foul.