Vidéotron Outage Report in Saint-Alphonse-Rodriguez, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie O. Jones (@TinyRedBalls) reported
@jacobin 2/2 And 2) The paragraph introducing PKP to the mix seems misleading. To my understanding, it is not the cleaving off of Freedom and possible purchase by PKP that is the problem -- Videotron going national? -- but what would remain for Rogers to acquire.
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Dominic / 🇨🇦 🏳️🌈 (@BeachFoamPop) reported
@Videotron Just to let you know, the problem is obvious now on Money Talk
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Christina Small (@LadyAinya) reported
@Videotron Is K4K 1G7 still down? We have been away while the power was out, but now we have no internet.
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MarcoO (@Marco_281284) reported
@Videotron is there an issue with helix? My helix router is blinking orange. Can't watch anything. I tried unplugging and plugging the helix router but still just keeps blinking orange
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Eric Dizon (@dizoneric) reported
@P_rudence_ @ThomasR92483779 @Videotron Can confirm that my connection is also not working at H2T.
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Vlad Catrinescu (@vladcatrinescu) reported
Hey @Videotron - Just called tech support and your employee basically said he doesnt feel like helping and was very disrespectful. What happened to your customer service?
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Romolo D'Ascanio (@RomoloD1996) reported
@Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.
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lmcrahm (@lmcrahm) reported
@StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.
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d (@awayfortheday) reported
@Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.
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Paul Marriott, PhD. (@pmarriott) reported
@pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.