Vidéotron

Vidéotron Outage Report in Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Bruno, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Bruno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec 01/16/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NoorNahas1 Noor Nahas (@NoorNahas1) reported

    Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron The fact that you don't allow ffwd on network channels is just absurd. I pay for services and the remote you made me buy has a rewind and fast forward button. I should be able to do so. #fail

  • clogicca Steven (@clogicca) reported

    @Videotron @VideotronDiv wtf man, My dvr just rebooted for a stupid update while stuff was being recorded! that's just dumb 🤬

  • HummerBilly Ruth M (@HummerBilly) reported

    @Videotron Channel 614, CITY tv Montreal is not working (in Cowansville)

  • FaouziMoueffek Faouzi Moueffek (@FaouziMoueffek) reported

    @DiRobertis @Videotron Same for me. Not working

  • TalbotCaroline1 Caroline Talbot (@TalbotCaroline1) reported

    @Meghann_88 @Videotron I am in Longueuil and Helix Internet has been down for 1 hour.

  • salaamay double swad ص (@salaamay) reported

    @Julien_Lavigne1 @Videotron Anytime I get comfortable to fall to watch something on Netflix, without fail the internet stops working #sofrustrating

  • mke1138 Mike (@mke1138) reported

    I love how @Videotron customer service agents are so hit and miss. Called last week, got great service. Called today and Xavier told me no less than 3 times to check my bill instead of just answering my ******' question.

  • TQ_Mills Taylor (@TQ_Mills) reported

    @Videotron you guys are the worst just FYI

  • GSGFlash GSG Flash (@GSGFlash) reported

    @Videotron Hi, quick question about my Videotron invoice. I paid my latest balance last week, however I still don't see it reflected in the Customer Centre and I received an email today that my payment is due. Just want to make sure that I won't get charged for a late payment.