Vidéotron Outage Report in Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Saint-Bruno, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Bruno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ella Peplowski
(@coachellap) reported
@Videotron Our videotron wire snapped. Will Videotron find us or do we have to find videotron? Customer Service us not responding. Please advise
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Jessica Faye
(@gorjess_heart) reported
@Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.
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Fred S.
(@d00de83) reported
@Videotron You should solidify your network as bell in oir building has never gone offline. Maybe backup power other thwn batteries would be to be considered?
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Vittorio Giordano
(@Vittoriog82) reported
@Videotron Day 4 without tv and internet. Never lost power. This is unacceptable! Next Tuesday I am switching to @Bell
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Ellie A.
(@Magic_62422) reported
@Videotron Power is back in TMR, yet no Videotron Internet. 🥺 Can we please have an estimate of how long it will take for it to be restored? Meanwhile, I'm on hold for 55 min. Waiting to speak to Videotron cust.service....
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Deb White
(@debbieabo) reported
@Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated
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Melanie & Co.
(@MelanieGali) reported
@Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.
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Dave
(@parkerbaby2000) reported
@Videotron Its been 2 days now no service, yet they say its ok to go over your mobile data limit, which I did, now my mobile data is blocked and no internet, im switching to another internet provider, this is unacceptable no matter what the weather conditions are
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NavG
(@SBHSNGL) reported
@Videotron Would like to know who are 60% who got the internet. Just spoke to technical support and they said all areas are showing red. Stop the misinformation and tell people you can’t get it fixed
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Loki
(@BanksyCentral) reported
@andreas_indro @tjroyce4 @Videotron Same here, wifi was working when power came back yesterday night, but it's not working today morning.