Vidéotron Outage Report in Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec

The latest reports from users having issues in Saint-Bruno come from postal codes J3V.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Bruno, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Bruno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (6%)

4. 

   E-mail (3%)

5. 

   TV (3%)

6. 

   Phone (2%)

Live Outage Map Near Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Bruno.

City	Problem Type	Report Time
Saint-Bruno	Internet	3 days ago
Hébertville	Total Blackout	3 years ago
Hébertville	Internet	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported 5 minutes ago

  If your Videotron internet is ****** up right now change the DNS and that should fix it 👍🏻

• MoraJaybird (@MoraJaybird) reported 6 minutes ago

  @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

• Nuruddin Rashid (@nurashid) reported 7 minutes ago

  @Videotron very irresponsible for videotron on not communicating with customers on nature of problem and expected time to resolve.

• M. Bundy 🦑🐬 (@MitchellBundy) reported 8 minutes ago

  Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

• Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported 10 minutes ago

  If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻

• A✨ (@as0205) reported 14 minutes ago

  @Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!

• François Lavigne (@FranoisLavigne6) reported 15 minutes ago

  @Toothpaste1077 @ItalStallion14 @Videotron It's a DNS problem. Every device/service/app that access directly by IP or that have the IPs cached won't be affected.

• Alexandre Gonzales (@gonzal3x) reported 18 minutes ago

  If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

• Dear Gamers, (@Sicktrees) reported 18 minutes ago

  @Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.

• Michel Dufour (@mgdufour) reported 19 minutes ago

  @Videotron Interestingly enough. When I use my VPN service the internet works.