Vidéotron

Vidéotron Outage Report in Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Bruno, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Bruno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Bruno, Saguenay/Lac-Saint-Jean, Québec 02/28/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jodyheavener Jody (@jodyheavener) reported

    @Videotron I have Helix hardware that I own but cannot use as I’m moving out of your service area - do you want it back?

  • myamoonbaby ☽ муα мσση ☾ (@myamoonbaby) reported

    @fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.

  • aROC_1 Andre (@aROC_1) reported

    @Videotron @Shadow_n_mind Same problem here. Guide says Jeopardy but Global feed is overriding. As it did last night. @Videotron

  • velma8899 Jodi DiBartolomeo (@velma8899) reported

    @Videotron Yet another/continuing issues with the whole system freezing. What is going on now?

  • benniboya_ B (@benniboya_) reported

    @malikilam_ @the_bluebottle @Videotron That sucks, means it’s probably an actual outage. Who knows when it’ll be back.

  • benniboya_ B (@benniboya_) reported

    @Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Dechene basically says that French is on the line if the internet is not controlled. She showed her cards. But then again, this is the senator that wants to block porn, forced facial recognition to access sites that are 13+ and favours Bell & Videotron blocking for © issues.

  • Aliiii25561585 Ali Soltani (@Aliiii25561585) reported

    @Videotron Sainte-Julie still no service.

  • mowi0666 TheWheelofMarc (@mowi0666) reported

    I received an email Friday with an order for Wi-Fi pods which I never ordered. I called retention today to resolve all of this and get a credit for the missed appointment. I also explained this is a retention issue as Videotron quoted me 150 tax in for same services.

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.