Vidéotron Outage Report in Saint-Cyrille-de-Wendover, Centre-du-Québec, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Cyrille-de-Wendover, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Cyrille-de-Wendover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (14%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Michael Berry (@MDBerry7) reported 3 minutes ago

  @Videotron Not working in NDG

• Shaun Binsley (@SBinsley) reported 4 minutes ago

  @Toassterr @Videotron I was able to get a hold of a technical support agent fortunately. The agent was helpful. Who ever is managing this videotron's twitter is not.

• Shaun Binsley (@SBinsley) reported 7 minutes ago

  @Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.

• Laurie Anne Hickey C (@lasslawqsb) reported 7 minutes ago

  @Videotron @Videotron How do we actually reach someone to report an outage? We have no telephone access or internet for 5 days now.

• Shaun Binsley (@SBinsley) reported 10 minutes ago

  @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

• carmax (@carmax74905256) reported 13 minutes ago

  @Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.

• JP Alpha Male (@JPAlphaMale) reported 15 minutes ago

  @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days

• Shaun Binsley (@SBinsley) reported 15 minutes ago

  @Videotron What is the issue with the infrastructure in the west island? How did I go from having it restored and working full speed to not working once again?

• AIDEN (@aidenmtl) reported 17 minutes ago

  @Videotron Why is the internet still not working in the Old Port? We weren’t effected by the ice storm, so why is it now out for 24 hours?

• JP Alpha Male (@JPAlphaMale) reported 17 minutes ago

  @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park adjacent ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP already a couple of days