Vidéotron

Vidéotron Outage Report in Saint-Dominique, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Dominique, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Dominique and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Dominique, Montérégie, Québec 12/10/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Videotron Helix signals are week and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening!

  • Milnoc François Caron (@Milnoc) reported

    @fagstein Considering how bad of a reputation the Freedom brand has, rebranding it might help, but only if the service improves dramatically so as not to harm the Videotron brand.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    W/ C-18, the CRTC is already running with the words contained in it. Pretty bad. May as well install Bell, Rogers, videotron & Telus as gov.

  • christinasprong Christina (@christinasprong) reported

    @videotron Helix internet service is down in St-Leonard, hopefully it will be resolved quickly…#videotron

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    Obviously, @videotron NEVER tested the emergency alert system.

  • Kaiyoria Kaiyoria (@Kaiyoria) reported

    🥳FREEDOM HAPPINESS Quit my internet company vmedia garbage after so many days of stress and no service and constant back and forth. This morning went to a videotron boutique not far from me signed up got the router/modem on the spot got home connected it worked instantly relief!

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Videotron Helix signals are weak and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening?!

  • gongman Bob Barbagallo (@gongman) reported

    @Videotron 1. Never got an email. 2. Videotron has removed two features of a subscription I am paying for, how do you suggest I get the functionality back. I never asked for a new app. I don’t need the new functions. I need the ability to record remotely and the remote control.

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @montrealmarc @Videotron Yeah and then you can’t afford to pay it and they’re like “oh well it’s not our fault I don’t have access to restart the Internet! You’re the problem here!”