Vidéotron

Vidéotron Outage Report in Sainte-Anne-de-la-Pérade, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Anne-de-la-Pérade, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pérade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Anne-de-la-Pérade, Mauricie, Québec 02/08/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeff_Langevin Jeffrey (@Jeff_Langevin) reported

    @Videotron any updates on the internet in Gatineau? Still not working

  • sxltanese sultanese (@sxltanese) reported

    @Videotron Hello I haven’t regained my service

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    @Videotron Hélix for me has been having interruptions with the internet days before the power outage, already messaged you guys I’m waiting for a response.

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron is there a current Helix Outage ? Ive tried calling you and your customer service line doesnt even work.

  • devilrose21 Nancy Vaudry (@devilrose21) reported

    @Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron so technical support can't remove devices neither. Who's the genius that suggested this downgrade to your network to wait for the device to be disconnected before allowing it to be forgotten?

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron @VideotronDiv the system is down. I have tried to reboot without success.

  • luc_lamont Luc Lamont (@luc_lamont) reported

    @Videotron Still no service in Aylmer

  • JohnnyBarone1 Johnny Barone 🇨🇦 🇺🇦 (@JohnnyBarone1) reported

    @Videotron is videotron having problems with helix? My internet is working but not my TV.

  • kittycatlvr4vr Eli ૮ • ﻌ - ა (@kittycatlvr4vr) reported

    @lux1trick yeah and my data didn’t work cuz I have ****** service from videotron