Vidéotron Outage Report in Sainte-Anne-de-la-Pérade, Mauricie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Anne-de-la-Pérade, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pérade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-François Mezei
(@jfmezei) reported
@CdnAvSpotter @Milnoc @SBishayIRIS This is why I am curious whether Videotron has text in contracts with its retail customers about limited roaming. AT&T has such text when you buy prepaid service. you have “free” roaming iN Canada, but more than 50% of usage must happen on AT&T network.
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TP Reseller
(@1Neveroutgunned) reported
@Videotron Thanks for the quick reply, apparently there's an outage in the area.
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☀️
(@whaleANTl) reported
i will kill myself and **** u videotron old *** rude as hell lady
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David the Dietitian
(@SciBasedNutr) reported
@Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.
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Marty Fava
(@MartyFava1) reported
@videotron Hey. I pay for CBS on my Vidéotron grid. Yet why am I getting the Global News on 687 as of 7PM instead of the golf playoff on CBS. #refund This has been a persistent problem that needs to be rectified.
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Ted Harman
(@tedh13) reported
@Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?
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Luca
(@Gravefalcon) reported
@Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!
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Brigitte
(@GBridge10) reported
@timandfriends @Sportsnet hope videotron solve the connexion problem before 8, can't login at all on sportsnet now using my client space with videotron.
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David the Dietitian
(@SciBasedNutr) reported
@AdaMcVean @Videotron JFC. This is so frustrating. @Videotron can't keep their story straight can they. "Yes we do refunds, nope sorry no refund for you." Looks like they need to lose a customer if you can quit them and report to a gov agency for fraudulent practices. Good luck. <sigh>
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Dominic 🇨🇦🏳️🌈
(@Mtl_Dominic) reported
@WGNTV @WGNNews Hey! If I stream directly on the @WGNTV website, no problem. But if I watch through my cable provider, there is a 2-3 seconds delay between audio and video. The problem has been ongoing for weeks. I am in Canada, cable provider is Videotron. I checked with them (1 of 2)