Vidéotron

Vidéotron Outage Report in Sainte-Anne-de-la-Pérade, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Anne-de-la-Pérade, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pérade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Anne-de-la-Pérade, Mauricie, Québec 02/26/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ninio28750753 Ninio (@Ninio28750753) reported

    @iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage

  • HelenEleni Helen Eleni (@HelenEleni) reported

    @NoLore @Videotron I dumped their *** months ago. Terrible internet, and customer service kept implying it was our fault. Totally confusing billing system too.

  • JCyaah JC (@JCyaah) reported

    @Videotron your internet service is down

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...

  • DJStarQ DJ STAR Q (@DJStarQ) reported

    @Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.

  • zaheedonism Zaheed Bardai (@zaheedonism) reported

    @mke1138 @SaskTelSupport @Videotron It’s pretty awful. Wifi is nonexistent upstairs (router in the basement)

  • fagstein Steve Faguy (@fagstein) reported

    Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron My home phones are being bombarded with spam phone calls today all spoofing numbers. Driving me nuts, 8 calls in 20 mins. All with "bank security" crap. FIX THIS! #fraud

  • robcostain Rob Costain (@robcostain) reported

    @fagstein It annoys me that thanks to this pissing match, Videotron subscribers have trouble signing into Bell Media streaming content (i.e. CTV apps) that we pay for.