Vidéotron

Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec 03/21/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SCRP_FN SCRP (@SCRP_FN) reported

    @Videotron Having issues with my ping during the day but not at night, please help me fix this, I really want to stay with your plan, but if this keeps going, I'm calling Bell.

  • LiveFromTheater Pierre-Luc (@LiveFromTheater) reported

    I asked Videotron about last year iPhone model. Said it would be around 500$ cash down with a 50$/plan. Because I don't want them to look up my bad credit...

  • SiddharthLuthra Siddharth Luthra (@SiddharthLuthra) reported

    @Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution

  • parroot_29 alexandre (@parroot_29) reported

    @nastyx93 @Videotron I have the same problem🥲

  • mudbunny74 Marcel Beaudoin (@mudbunny74) reported

    Hey, @Steam_Support @Videotron Since last night, I have been unable to connect to the Steam servers. Says it is always offline. I live in Gatineau, Quebec, Canada. Any known issues?

  • LehkonenN1Fan Simuël - BLM✊🏾 (@LehkonenN1Fan) reported

    @Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.

  • taralynneR Tara (@taralynneR) reported

    @Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron this is terrible no idea what happened it used to be so easy to get help at videotron...ridiculous

  • rosenqui Eric Rosenquist (@rosenqui) reported

    @Videotron @axelschule I've been having the same issue; noticed it first yesterday.

  • pyroblaze Wayne (@pyroblaze) reported

    @norlack89 @Videotron Gurl I’m about to. They have good customer tho.