Vidéotron

Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec 11/24/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • VeryScott Scott Troudt (@VeryScott) reported

    @CTremblay85 @iPhoneinCanada @Videotron Poor Atlantic Canada. Fair prices for all! Maybe one day… :/

  • tom_pharma Tom_pharma 💉💉🌈 (@tom_pharma) reported

    Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @BenKlass @CompBureau @CRTCeng the thing is that "offer only in Quebec" because videotron is a bit cheaper so they have to "compete", so having this nation wide mean that a customer in Ontario or BC would have an option cheaper because Videotron is cheaper. (or they could just all raise prices)

  • seymourvajayjay Maffers (@seymourvajayjay) reported

    @koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron I already contacted your customer support, and they verified there is a big outage in my neighborhood. They also could not tell me when the problem would be resolved. Hours? Days? They had no ETA at all. That is unacceptable.

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • amand_ina Amanda Di Marco (@amand_ina) reported

    @rachdibartolo @Videotron Mine is terrible.

  • theboui boui🌙 (@theboui) reported

    idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf

  • Fishticon2 Fishticon 🇨🇦 (@Fishticon2) reported

    Its 40 degrees out and the Videotron business line for the POS systems are down. A rampage is bound to happen.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.