Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 11: Problems at Vidéotron

Vidéotron is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (6%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Andreas Indro (@andreas_indro) reported 4 minutes ago

  @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

• Montrealer80 (@OmarAbalkhail) reported 4 minutes ago

  @Videotron It’s still down here since 2 pm !!! I live in ville st Laurent !!! You better fix it before Sunday!!!!!! We are paying a lot of money then you can’t fix it !!! It has been over 6 hours ! This is ridiculous

• Nezzy (@CatIs4Fyte) reported 6 minutes ago

  @Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.

• Priesh Mistry (@TheMistryUK) reported 7 minutes ago from Dorval, Québec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• IVAN? (29-32-13) 🐝🇨🇦🇨🇱 (@Manic_Madman) reported 10 minutes ago

  Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?

• Jimbo Johnson Esquire (@Dontcaredoyou) reported 11 minutes ago

  @FeathyWap @Videotron Bell sucks

• THESPORTSGUY (@IMFROMCANADAEH) reported 11 minutes ago

  @Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.

• gad (@attiaskj) reported 13 minutes ago

  @Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees

• Jessica Faye (@gorjess_heart) reported 13 minutes ago

  @Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.

• Curvyabbiie (@Curvyabbiii1) reported 23 minutes ago

  @Videotron My service is not back… its been 24 hrs …. Is there a way to know when we Will get back ouf internet ?