Vidéotron

Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec 12/08/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak I wonder if Shaw & Rogers will pull their fastest tiers? Pretty sure they will like Videotron did, then claim it's uneconomical so they don't have to provide service like Bell/Telus due to fibre. But, that's also another file in front of the CRTC.

  • 514gooch Nic De Nino (@514gooch) reported

    @Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.

  • lau__vic LAU (@lau__vic) reported

    I’m trying to stat zen this morning but Videotron me donne des problèmes! Why is there an outage in my area 😭😭

  • RazzleDazzleXD Dazzle (@RazzleDazzleXD) reported

    @Videotron no service in baie durfe this morning

  • ysatiss8 Ysatis (@ysatiss8) reported

    @Videotron worst ******* customer service

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    . @Videotron why is it necessary to change account numbers when switching to Helix? I currently have a $235 credit on my old account # and it'll take you 6-8 weeks to either transfer the balance to the new account # or issue a refund? What the hell.

  • richmondmalcolm Malcolm L. Richmond (@richmondmalcolm) reported

    I don't suppose Videotron will issue us a credit due to their midday service outage last Friday?

  • santaisxxl WeDontKnowForSure (@santaisxxl) reported

    @Videotron terrible service. upgraded to #Helix and the technician did not take the old equipment. NOW I AM TALKING WITH #COLLECTIONS. Already returned their equipment

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

  • StephanieBaron Stephanie Baron, ABD (@StephanieBaron) reported

    I am so happy to pay over 100$ monthly for top internet connection with @Videotron After last Friday's outage, no internet again, so far 45min on hold with their support...