Vidéotron

Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec 02/20/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mtl_beh B (@mtl_beh) reported

    @schai_mg @fizz_ca @Videotron The weird thins is that fizz shows no issues on their website. 🤔

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron why was I lied to being told my helix was $10 cheaper since my equipment was paid off and I get my bill is it's $3 more. Now being told on the phone with customers service that the guy didn't tell me that

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

  • madrigraal carmelo (@madrigraal) reported

    @paulinebrock I got frustrated by this because it is the licencing and Canadian companies (Bell, Videotron) that want you to go thru them. I can't watch PBS because I don't have a cable contract. **** em.

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Valkyrie_Bubble @Videotron @elonmusk SORRY TO BOTHER YOU SO EARLY ON A SATURDAY, BUT CAN YOU PLEASE CONSIDER GIVING US TRUE/RELIABLE INTERNET SERVICE HERE IN MONTREAL? 🙏

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @mtl_beh @Videotron I HONESTLY DON'T UNDERSTAND WHY THE MISTERY. THERE IS STILL A PROBLEM AFFECTING A LOT OF USERS RESIDING IN OLD PORT MONTREAL, AND YOU STILL KEEP IT A SECRET! TELL US WHAT'S GOING ON, AND LET US KNOW WHEN IT WILL BE RESOLVED! IS THAT TOO MUCH TO ASK VIDEOTRON/FUZZ?

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    What's the point of paying @videotron a premium for @CraveTVHelp is the recording cut the show because the TV guide is incorrect. Problem only arise with @BellMediaPR owned premium channel. Go figure. Might as well cut the cord.

  • PierreBiaz PierreB (@PierreBiaz) reported

    @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

  • mtl_beh B (@mtl_beh) reported

    @Videotron @PierreBiaz Right! It is down in the area.

  • andre9rm Mirand dre (@andre9rm) reported

    @Videotron @Valkyrie_Bubble Do you have an estimate hour to the service is going to be back?