Vidéotron

Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec 03/05/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NakedRaptor Nico (@NakedRaptor) reported

    @Videotron i swear ive been complaining about you more often this year than the number of times ive used youre internet drop one more time, PLEASE, so i can fkn go to another service already

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    @Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy

  • bocumjb john bocum (@bocumjb) reported

    @GadSaad @Videotron cancel culture step 2 "technical difficulties"

  • Perrier40579754 Perrier (@Perrier40579754) reported

    @Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****

  • FrekkieMonster FrekkieMonster (@FrekkieMonster) reported

    @JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop

  • AllTheNewsThat2 All The News That's Fit To Print (@AllTheNewsThat2) reported

    @CBergstaller @Videotron Could be worse. We could be with Bell garbage

  • LVBirdsong L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.

  • fagstein Steve Faguy (@fagstein) reported

    @Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.