Vidéotron

Vidéotron Outage Report in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Félicien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Félicien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Félicien, Saguenay/Lac-Saint-Jean, Québec 12/22/2025 03:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • VeryLoudMC VLMC (@VeryLoudMC) reported

    @amumidi @Videotron Give them a break, they couldn't use Google Translate because their internet went down.

  • Errorist66 stephane harnois (@Errorist66) reported

    internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS

  • AndrewTechDude andrew quenneville (@AndrewTechDude) reported

    @Videotron i am loosing money on my investments as we speak VIDEOTRON fix this before i lose more money

  • kwquinn Ken Quinn (@kwquinn) reported

    @mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.

  • Rahrakwasere #GoHabsGo (@Rahrakwasere) reported

    @Videotron So that explains why your customer service/ tech support phone lines dont even ring when we call?

  • AndrewTechDude andrew quenneville (@AndrewTechDude) reported

    @Videotron even my phone LTE is down

  • LVBirdsong L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.

  • Chrisleroux Chris Leroux (@Chrisleroux) reported

    @LacassePhilippe @JokeSins @Videotron Really? Holy crap didn't realize it extended that far.

  • NakedRaptor Nico (@NakedRaptor) reported

    @Videotron i swear ive been complaining about you more often this year than the number of times ive used youre internet drop one more time, PLEASE, so i can fkn go to another service already

  • JokeSins Trevor Roberson (@JokeSins) reported

    @Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.