Vidéotron outages and service status in Saint-Guillaume, Quebec

Problems in the last 24 hours in Saint-Guillaume, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Guillaume, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Black Siri (@ToLoveShay) reported 3 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 4 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  Arka Chatterjee (@arkachatter1986) reported 8 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 10 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 10 minutes ago

  @moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭

• 
  Shawna McLean (@Shawna_not_Sean) reported 16 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  Some might say… (@paulbeit) reported 17 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  Sean Lloyd (@SeanLloyd93) reported 17 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  Max (@MightyMax44) reported 17 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?