Vidéotron Outage Report in Saint-Guillaume, Centre-du-Québec, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Guillaume, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Guillaume and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Vidéotron
Vidéotron is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (17%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint-Guillaume, Centre-du-Québec, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jude.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jude |
Internet | |
| Saint-Guillaume |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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dead inside ✌️
(@ananarchie) reported
why does videotron's site have the worst UX
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Diego Henao
(@diego_henao) reported
@_shiiyaaa @fizz_ca @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐
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Mr Frostback
(@singram) reported
@jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.
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tony
(@mtl2021) reported
@Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron
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Rami Nohra
(@Rami64N) reported
@passionthy @Videotron Same thing just happened to me, where they able to help you?
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EZ74🇨🇦🇬🇷
(@EffieZavradinos) reported
@passionthy @Rami64N @Videotron We got it back this morning, but went down again just before my shift started. And I from home, and shift ends at midnight, and they are asking to go work at the office.
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E Angel S
(@emcangel815) reported
@Videotron can you provide some update on service being down In DDO? Lots of home owners and business have no internet for about an hour now and we got no news. #ddo #videotron #technicalsupport
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Corinne
(@Corinne_Mtl) reported
@Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!
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Jack Todd
(@jacktodd46) reported
Not only is Videotron's Helix the worst TV/Internet system you can find, the website is just as bad. Just try changing your channels. You have to be brave or crazy. We hate Bell for corporate reasons but it may be time to switch.
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Diego Henao
(@diego_henao) reported
@fizz_ca @Videotron hi, there is a home internet outage in the building where I’m living since 1 hour ago. Postal code is J4K 1A3. Can you please check it out A.S.A.P?