Vidéotron

Vidéotron Outage Report in Saint-Guillaume, Centre-du-Québec, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Guillaume, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Guillaume and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Guillaume, Centre-du-Québec, Québec 12/18/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Socpens scorpy (@Socpens) reported

    my @Videotron internet has been unstable since this morning's outage so looks like a stream might not be happening tonight yall... imma keep working on it but this make me sad

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @VivianBercovici Bell also had issues yesterday all afternoon at the very least. Videotron cellular, data and internet worked perfectly. I'm sure that Elon Musk's satellite internet worked fine too. Not sure about Telus

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @nspector4 Videotron will go national. They are not as good as Cogeco in customer service but they are way way better than Rogers and Bell.

  • hwoarangtag hwoarangtag (@hwoarangtag) reported

    @Videotron unfortunately. Your tech support reps are as clueless as the affected consumers. Promising them that within 3 hours, service will be restored, and 5hours has gone by, nothing is working

  • mackpines Mike Holinsky (@mackpines) reported

    @FidoSolutions So Fido still isn’t working. Was told I’d be getting credit for the days that didn’t work. That’s like $6 total. For almost four days not working. They don’t have 5G, don’t have unlimited, don’t have USA plans and have ZERO retention to try to keep me. BYE fido hello Videotron.

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    @Videotron Yeah I’m on hold for 11 minutes now. Do you guys have an outage? Kinda random how this happens two days after Rogers

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    @Chancine I have Videotron and couldn't use data or send text messages for 1.5 days during the outage.

  • dlrcarolyn carolyn (@dlrcarolyn) reported

    @Bob131313 don't think Rogers has internet availability in Quebec. think it is Bell and Videotron. Unless that has changed. for sre phone service but...

  • vjose32 VJose32 (@vjose32) reported

    @XploreMobile You guys can’t just shut down. Manitoba is supposed to have 4 wireless carriers. Who will replace you or buy you? We need more competition not less. Please sell your services to Freedom Mobile or Videotron immediately!

  • AnjaKaradeglija Anja Karadeglija (@AnjaKaradeglija) reported

    Most of Canada has two main wireline network options - the traditional telco (Bell, Telus, SaskTel) and the cableco (Rogers, Shaw, Videotron). Building a third wireline network to compete with that across the country doesn't make financial sense.