Vidéotron outages and service status in Saint-Guillaume, Quebec

Problems in the last 24 hours in Saint-Guillaume, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Guillaume, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  corteo (@CorteoNft) reported 6 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  sasksailortech75 (@sasksailortech1) reported 6 minutes ago

  @senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.

• 
  pomme (@antistraightppl) reported 8 minutes ago

  @80000divastrike we use videotron in my house but honestly it's just "bell but smaller and also the customer service doesn't tell you to go to hell when you contact them"

• 
  Scale (@alliareault) reported 8 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 10 minutes ago

  wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

• 
  Marc Brodeur (@BrodeurAZ) reported 11 minutes ago

  @N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.

• 
  CEOofEva (@CE00fEva) reported 13 minutes ago

  @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

• 
  James Somaeck (@somaeck) reported 14 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Geoff Larsen (@GeoffLarsen) reported 15 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  J (@jesshabs) reported 16 minutes ago

  Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron