Vidéotron

Vidéotron Outage Report in Saint-Guillaume, Centre-du-Québec, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Guillaume, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Guillaume and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Guillaume, Centre-du-Québec, Québec 12/12/2025 12:40

December 12: Problems at Vidéotron

Vidéotron is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RabbitReddog RedDog Rabbit (@RabbitReddog) reported

    @Videotron @D_Robertson41 It's got nothing to do with any individual service, it's everyone!!

  • jesse__jayyy jesse jay (@jesse__jayyy) reported

    @Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again

  • asta asta (@asta) reported

    @TSN_Sports would love to but your signal isn't getting through on @Videotron today. GRRRRR

  • LonerZue Z (@LonerZue) reported

    @GhostGaming @Videotron ur internet not working im lagging allot

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • Diegfegar05 Diego Garcia (@Diegfegar05) reported

    @Videotron whats going on with your internet…its down here in Anjou, im working and need internet…

  • kateryanfan chrisB (@kateryanfan) reported

    @stingraymusic Seems to pe a problem with your Stingray adisq channel (559 on videotron) Audio it at least 1 minute ahaed of image

  • D_Robertson41 David M. Robertson (@D_Robertson41) reported

    FYI @TSN_Sports TSN 2 Masters coverage has gone dark, no signal on @Videotron all others working fine.

  • Sauto_aie Sauto (@Sauto_aie) reported

    @Videotron why is your internet so ****** ****?