Vidéotron

Vidéotron Outage Report in Saint-Guillaume, Centre-du-Québec, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Guillaume, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Guillaume and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Guillaume, Centre-du-Québec, Québec 11/21/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bluebeard Paul (@bluebeard) reported

    @christophemikos That would be a win win for Justin ---- Nationalize the cell network award Videotron with a national Canada Broadband service contract ... Gotta sponge up those Bombardier jobs

  • ONEIN7BI onein7.6billions (@ONEIN7BI) reported

    @JustifiablyDee or Legault and Péladeau here in Québec...i'm with videotron, and its ****...they did help..managed to talk to them by DM on twitter(wtf!?) but they didnt know and put it on Rogers even if i wasnt on their "reseau using rogers towers" they told me to wait and try later🙄

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

  • SueBrunelle Sue Brunelle (@SueBrunelle) reported

    @staceykate1973 In Quebec we had that problem with Videotron last month. Lasted the whole day

  • ThisMovieSpeaks I Can't Believe It's Not Communism! (@ThisMovieSpeaks) reported

    @drewface_ Lol what?? What's your ISP? I think I've been using the Google DNS since Videotron had a huge DNS issue that prevented most of Montreal and adjacent cities from accessing the internet for like... a day and a half. Google DNS is just much more reliable.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron why did videotron not make us aware of problem trying to pay bills online??I am sure you will be charging late fees!!! Not happy

  • mlevison mlevison (@mlevison) reported

    @barbjustason As a Videotron customer I'm often relying on Rogers and mine seems to be working.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • pcinnovation Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @brian5or6 I dropped Rogers 4 years ago, too pricey. Switched to Videotron, excellent plans and service!

  • lisaydillon Dr. Lisa Dillon (@lisaydillon) reported

    Anyone else lose an entire day of productivity due to combined #Videotron problems and @UMontreal server problems? On and on and on.....