Vidéotron

Vidéotron Outage Report in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Honoré-de-Shenley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Honoré-de-Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec 01/15/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS

  • TheDizrain Dizrain (@TheDizrain) reported

    @Moepulido @Videotron H3V1C3 here, can confirm still no service :(

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron No Internet in Côte-des-Neiges Victoria Av, we had Internet yesterday for like 8 hours and we are back to no service.

  • SBHSNGL IDK (@SBHSNGL) reported

    @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

  • coachellap Ella Peplowski (@coachellap) reported

    @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park adjacent ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP already a couple of days

  • MDBerry7 Michael Berry (@MDBerry7) reported

    @Videotron Not working in NDG