Vidéotron

Vidéotron Outage Report in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Honoré-de-Shenley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Honoré-de-Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec 12/29/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.

  • bashirra Raheem (@bashirra) reported

    @Bischoff_Tyler 2/2 I also think not putting an NHL team after Videotron Centre in Quebec City was built is a bad look for the NHL (they could still get an NHL/NLL/CEBL team at the Videotron Centre, but that remains to be seen). I think the same can happen in the NBA if they are not careful.

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?

  • browncoat Mike (@browncoat) reported

    @zaheedonism @Videotron @SaskTelSupport Isn’t it always the case? I mean, I *never* get 400 on any speedtest but I understand that it’s 400 shared among all devices in my network.

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @jacktodd46 The problem is that Videotron is just as horrible a company.

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron we keep deleting shows from our pvr and then they come back as not deleted. We cannot clear the space in our pvr. How can we fix this?

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @NoahFridman @SickNuzuki I find Videotron just as bad.

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.

  • ElContadoro El Contador (@ElContadoro) reported

    @Bell has the worst customer service I’ve ever seen in my life. No TV or internet in my house for 5 days now. I’ve called and spoken to 22 different people. Nothing has been fixed still. Complete incompetence. Will be switching to @Videotron on Monday