Vidéotron

Vidéotron Outage Report in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Honoré-de-Shenley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Honoré-de-Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec 01/22/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @LumiereCentrale Internet outage in Longueuil. J4K1A3 since 2 hours ago

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @diego_henao I’m experiencing the same problem in the same postal code

  • cuto8 Curtis (@cuto8) reported

    @Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron

  • diego_henao Diego Henao (@diego_henao) reported

    @fizz_ca @Videotron hi, there is a home internet outage in the building where I’m living since 1 hour ago. Postal code is J4K 1A3. Can you please check it out A.S.A.P?

  • passionthy Isa Tran (@passionthy) reported

    @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

  • Corinne_Mtl Corinne (@Corinne_Mtl) reported

    @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

  • Habzilla2 Habzilla (@Habzilla2) reported

    @jacktodd46 As much as I hated Bell (mainly due to their dishonest business practices and poor customer service) I switched back to them 4 years after going through issues with Videotron. I must admit that I don't regret it, the product is almost flawless. We need more provider options.

  • clogicca Steven (@clogicca) reported

    @MobileSyrup I accuse Bell of being **** scumbags by Not allowing login to their crappy apps for Videotron customers .. @CRTCeng

  • emcangel815 E Angel S (@emcangel815) reported

    @Videotron can you provide some update on service being down In DDO? Lots of home owners and business have no internet for about an hour now and we got no news. #ddo #videotron #technicalsupport

  • Rami64N Rami Nohra (@Rami64N) reported

    @passionthy @Videotron Same thing just happened to me, where they able to help you?