Vidéotron

Vidéotron Outage Report in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Honoré-de-Shenley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Honoré-de-Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec 12/08/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BradleyMassen 🎃👻 BOOräd 🎃👻 (@BradleyMassen) reported

    @pcinnovation @Bell_Support @Videotron Yea I’m with freedom cause the price plans were attractive. Terrible service. I was actually considering videotron next phone I get.

  • ToLoveShay Black Siri (@ToLoveShay) reported

    @Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

  • SusanSchneir Susan Schneir (@SusanSchneir) reported

    @Videotron why doesn't crave work on my Samsung tv anymore? When I went to watch it on my phone, it won't work. I'm not able to find Videotron on the crave login. Please tell me how to fix this

  • Wabbit_Detector Mr. Noodles (@Wabbit_Detector) reported

    @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

  • kakurady Kakurady (@kakurady) reported

    Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.

  • nellyHXO Nil (@nellyHXO) reported

    @TELUSsupport is the worst phone company ever. Do not become their client. I’ve dealt with bell, Rogers, Fido, Videotron and this company is by far the worse company I’ve ever dealt with.

  • Vinny111171 Vincent Di Pietro (@Vinny111171) reported

    Problem seems to be coming from my service provider Videotron

  • erickdahan Erick Dahan (@erickdahan) reported

    Is @Videotron Helix support always ****, or is just tonight?

  • Milnoc François Caron 🇨🇦 (AZ:💉💉 Flu:💉) (@Milnoc) reported

    @SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.