Vidéotron

Vidéotron Outage Report in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Honoré-de-Shenley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Honoré-de-Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec 11/17/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.

  • DonaldBailly Donald Bailly (@DonaldBailly) reported

    @annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.

  • kmtr7699 kmtr7699 (@kmtr7699) reported

    @Videotron When will the problem with Helix be resolved?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mgeist @pablorodriguez Sort of reminds me of the senator pushing the porn blocking bill when she said Videotron and Bell support it but refused to show up & discuss it as witnesses. Speaks for itself.

  • ijenda44 Aime (@ijenda44) reported

    Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??

  • Marokino6Nueve 🤨 (@Marokino6Nueve) reported

    @Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    @mondavilalba calling videotron tech support is the highlight of my night so far

  • nikize0 NiKiZe😷 (@nikize0) reported

    @Mae149 @noIPv6 @Videotron More likely your VPN implementation was broken all along, you just didn't test it properly. The correct fix is probably to roll out IPv6 in your VPN as well... And that is long overdue anyway.

  • playford_brett Brett Playford (@playford_brett) reported

    @Videotron do you actually help Canadians or just words and tovmake them feel better

  • Elzora84 elzora84 (@Elzora84) reported

    So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(