Vidéotron

Vidéotron Outage Report in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Honoré-de-Shenley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Honoré-de-Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Honoré-de-Shenley, Chaudière-Appalaches, Québec 01/03/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Videotron Videotron (@Videotron) reported

    @tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.

  • Habernac Ian Richards (@Habernac) reported

    @Videotron Hi. I’m in Verdun and service is down. Is this a me problem or a you problem?

  • mtlmedia_games MTL Media (@mtlmedia_games) reported

    @Videotron internet service has been incredibly slow this morning almost unusable, and I see numerous reports on outages. Can you updates us on the situation?

  • Videotron Videotron (@Videotron) reported

    @JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.

  • SnauwBeans 💜 Snauw 💜 (@SnauwBeans) reported

    Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~

  • JackCha59051190 Jack Charles (@JackCha59051190) reported

    @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

  • rikkicakes Rikki Katarina (@rikkicakes) reported

    @Videotron why is it so hard to resolve any issue with you on the phone? My mom was promised a credit that was never applied & you keep calling her with outstanding charges on a previous account that shouldn’t exist. We’ve now had the pleasure of being on hold over an hour 🙃

  • Videotron Videotron (@Videotron) reported

    @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr

  • kavyanth kavyanth reddy #5 (@kavyanth) reported

    @Videotron no internet for an hour now Any outage ?

  • SamuelViolletti samuel violletti (@SamuelViolletti) reported

    @Videotron wtf is going on??? ****** *** internet providers