Vidéotron Outage Report in Saint-Hyacinthe, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Hyacinthe, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Hyacinthe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 13: Problems at Vidéotron

Vidéotron is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (18%)

3. 

   TV (11%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Saint-Hyacinthe, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jude.

City	Problem Type	Report Time
Saint-Jude	Internet	yesterday
Beloeil	Internet	3 months ago
Mont-Saint-Hilaire	Internet	2 years ago
Beloeil	Internet	2 years ago
Saint-Hyacinthe	Wi-fi	2 years ago
Beloeil	TV	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Angelo Stavrow (@AngeloStavrow) reported 7 minutes ago

  @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

• Jorge Sanchez (@josanchez65) reported 7 minutes ago

  @Videotron Are landline services and internet still down in Dorval ?

• gad (@DrebOnly) reported 11 minutes ago

  @anomadastrail @Videotron Then shut ******** up lol

• amoli (@amoli38393069) reported 12 minutes ago

  @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

• Sandrine (@sandiestone_) reported 12 minutes ago

  @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!

• MIKAËL (@MSQUARED2_M2) reported 17 minutes ago

  @Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.

• Yougzz (@Yougzz) reported 17 minutes ago

  @amoli38393069 @RNestasko10423 @Videotron The problem is the lack of redundancy on videotron’s premise

• Andrea (She / her) (@thebookaddict) reported 19 minutes ago

  @Videotron My Internet and TV have been down since yesterday 8:30 PM, and your phone lines are busy. Can we get regular updates here?

• Sara (@swearahs) reported 20 minutes ago

  @Videotron Can you PLEAse Give us a time frame of when will this issue be resolved?!!!!!

• S J (@sarahjeoner) reported 20 minutes ago

  @Bell_Support Would we get charged for going over our data bcz of power outage & no internet service? My home internet provider is with @Videotron