Vidéotron Outage Report in Saint-Jacques, Lanaudière, Quebec

Problems in the last 24 hours in Saint-Jacques, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Saint-Jacques, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption.

City	Problem Type	Report Time
L'Assomption	Internet	17 days ago
Joliette	Wi-fi	2 months ago
L'Assomption	Total Blackout	7 months ago
L'Assomption	Internet	8 months ago
Verchères	E-mail	1 year ago
Saint-Jacques	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jacques, Quebec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

• 
  Joey (@Joeeeeyyyyyyyy) reported 23 minutes ago from Saint-Roch-de-l'Achigan, Quebec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ephraim (@OnlyEphraim) reported 5 minutes ago

  @Videotron Data wiped. Cache wiped. Phone restarted. Still upset I have to call, because it's not MY issue There are days that mobile companies should remember that porting a phone is faster than waiting in the queue for tech support...

• 
  elzora84 (@Elzora84) reported 5 minutes ago

  12 hours later and still no ****** internet. Good job @Videotron and your amazing customer service that just keeps telling us it will come back eventually. Streaming is a job and needs internet. I swear for no service this long we better get credit back

• 
  ☽ муα мσση ☾ | $𝟴 𝗢𝗙 (@myamoonbaby) reported 6 minutes ago

  Not going to lie, the human at Videotron was hot asf DAMN I was out there in my lazy fit looking like I just finished staying up all night to watch Ghostbusters

• 
  TTD / Spladzø (@Splash_InG) reported 8 minutes ago

  @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go

• 
  ERP Frontier (@ErpFrontier) reported 8 minutes ago

  Just got the phone hung up in my face by @Videotron csr Louis Eric and told they will sue my mother for overcharging her a 1500 invoice. That is grade A customer service.

• 
  kmtr7699 (@kmtr7699) reported 10 minutes ago

  @Videotron When will the problem with Helix be resolved?

• 
  🤨 (@Marokino6Nueve) reported 10 minutes ago

  @Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better

• 
  eddy g 🍁 (@eddygeeeeeee) reported 12 minutes ago

  Day 4 back with @Videotron . I should never have left you for Bell.But yesterday,half my channels were gone and I had to reboot the receiver and call Videotron,but they fixed it right away.

• 
  Jacob Salloum (@Jacob_Salloum) reported 13 minutes ago

  @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

• 
  Brett Playford (@playford_brett) reported 18 minutes ago

  @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff