Vidéotron

Vidéotron Outage Report in Saint-Jacques, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jacques, Lanaudière, Québec 01/24/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Jacques, Québec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • saddemoiselle (@saddemoiselle) reported

    FIX YOUR ******* INTERNET @Videotron

  • caROL_yOp Carolina Crespo (@caROL_yOp) reported

    @TheRhino36 @Videotron Well, it’s not 2 hours without service, it’s 2 hours I couldn’t work. That’s more than 1 cent.

  • Neng_Skater neng liu (@Neng_Skater) reported

    @Videotron @IDKANYMOREFUCK There is still no internet service. How do I know if my internet comes back? Do I have to restart my router?

  • iProSocial iProSocial (@iProSocial) reported

    @videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???

  • youngcicero_ Лев Антонович (@youngcicero_) reported

    @ElephantStoneHQ @Videotron not working as well in downtown montreal

  • Trinitosss_ Fiery Trinitosss (@Trinitosss_) reported

    @Videotron Fix your thing, 2 weekend out of 3 with insane packet loss. We're in Canada, Elon Musk internet is becoming more attractive

  • emmpicsyou Emm 💜 (@emmpicsyou) reported

    @brunabagaz if it's videotron it's down for a lot of people

  • Eagle_Terrace John Burgess (@Eagle_Terrace) reported

    @mihou @Videotron Exactly what I was thinking as I browsed this to see what problem was

  • AIMforGC GC (@AIMforGC) reported

    @Videotron Mine keeps coming on and off. Horrible man.

  • Rodrigo_plp Rodrigo Pinto (@Rodrigo_plp) reported

    This afternoon Videotron, a Canadian telecom provider, went offline for almost an hour. Wifi was dead and cell data was nearly as bad I struggled to tell my work colleagues I was there live and I was not a cat.