Vidéotron

Vidéotron Outage Report in Saint-Jacques, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jacques, Lanaudière, Québec 12/30/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Jacques, Québec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    Anyone else having issues with #videotron ????? No wifi

  • ryanrdt Jack-A-Roe (@ryanrdt) reported

    @norootcause Videotron is really solid for home internet. I hate to support a separatist. Honestly I highly doubt whoever made the mistake will work in the industry again. I know the business and reliability has been a huge focus for years. Really Canada does have reliable service

  • mackpines Mike Holinsky (@mackpines) reported

    @FidoSolutions So Fido still isn’t working. Was told I’d be getting credit for the days that didn’t work. That’s like $6 total. For almost four days not working. They don’t have 5G, don’t have unlimited, don’t have USA plans and have ZERO retention to try to keep me. BYE fido hello Videotron.

  • Kakyssa Kakyssa (@Kakyssa) reported

    @InsaneMapleLeaf Damnnnn videotron ftw (though it goes down randomly too sometimes RIP) also you didnt finish your classes for it yet or its something else?

  • hwoarangtag hwoarangtag (@hwoarangtag) reported

    @Videotron unfortunately. Your tech support reps are as clueless as the affected consumers. Promising them that within 3 hours, service will be restored, and 5hours has gone by, nothing is working

  • Socpens scorpy (@Socpens) reported

    my @Videotron internet has been unstable since this morning's outage so looks like a stream might not be happening tonight yall... imma keep working on it but this make me sad

  • battlehalls drif 🍄 af wither !! (@battlehalls) reported

    unrelated but as a kid i had so little video games which is why i dont have deep rooted nintendo nostalgia i guess. i remember going to videotron and borrowing mario kart for like 2 or 3 weeks straight trying to unlock all racers but i never thought abt asking to buy it -> stupid

  • heccryptokid cryptogranpa (@heccryptokid) reported

    @chris_tew @CJLatAm A Videotron employee told me during a service call they were testing it already 3-4 months back, in Montréal

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    @Chancine I have Videotron and couldn't use data or send text messages for 1.5 days during the outage.

  • weekendrageguy Michael (@weekendrageguy) reported

    @Videotron Crazy how I have had Internet issued for 3 months but cant gain access to my account because apparently you can only have 1 person on a Helix account? Help me understand how trash of a company you are without telling me how trash of a company you are....here you go 1st