Vidéotron

Vidéotron Outage Report in Saint-Jacques, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jacques, Lanaudière, Québec 11/11/2025 04:30

November 11: Problems at Vidéotron

Vidéotron is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jacques, Québec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Videotron I've been having a little trouble with my #Internet access for three straight days. It's #Windows10, and things have worsened by the second. I can't even use my cleaner programs!

  • UltraNa82609336 UltraNationalist (@UltraNa82609336) reported

    @clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.

  • ANN_Ed Christopher Macdonald (@ANN_Ed) reported

    My internet provider (@Videotron ) has pretty much screwed my entire week, with 5 bloody outages in 7 days. When I called them about it, they told me that I could upgrade to a more expensive service that wouldn't suffer from this.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron I already contacted your customer support, and they verified there is a big outage in my neighborhood. They also could not tell me when the problem would be resolved. Hours? Days? They had no ETA at all. That is unacceptable.

  • VeryScott Scott Troudt (@VeryScott) reported

    @iPhoneinCanada That’s ok! @Videotron will be that 4th player to force competition and lower prices. Bell sucks.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    Hey @Videotron you have a full internet outage in my whole neighborhood in #Montreal right now for over 2 hours, and your CSR has no ETA for me for when it will be fixed. This is unacceptable.

  • ceasestrife Katherine Seiler (@ceasestrife) reported

    @Videotron my internets been slow and choppy for the last few days. Is there something that can be done to fix it?

  • SammyM12 Sam Meikle (@SammyM12) reported

    @Videotron is internet down in Montreal ?

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    @Videotron Unless you can help me with that, I'm through.