Vidéotron

Vidéotron Outage Report in Saint-Jacques, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jacques, Lanaudière, Québec 05/13/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Jacques, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Verchères and Saint-Jacques.

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City Problem Type Report Time
CanadaVerchères E-mail
CanadaSaint-Jacques Internet
CanadaJoliette Internet
CanadaSainte-Anne-des-Plaines Internet
CanadaVerchères Internet
CanadaJoliette Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Jacques, Québec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Kh3O Mathieu Brouillette 🤷🏻‍♂️ (@Kh3O) reported

    @chengeling I once called Cogeco to cancel my PARENTS sub. No question asked. Done in 10min. But yeah Bell & Videotron can be like that. I use 'i wanna quit' to get deals off current sub. Person cant do a thing, they send you to other dept, and boom, 'newcomer price!'

  • Flott_ttv Flott (@Flott_ttv) reported

    @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

  • dariamark Daria Mark (@dariamark) reported

    @Videotron Helix internet service has been very intermittent and slow today in Westmount on Redfern Ave. Not usable. Any reported outages? I did see two videotron service vehicles on Sherbrooke.

  • SoccerenFolie Hady Raphaël (@SoccerenFolie) reported

    @P_Dubs13 @onesoccer Helix from Videotron The problem wasn't from my connexion, it comes from them. A lot of people had the same problem

  • ldeichel Leonard Eichel (@ldeichel) reported

    @CarttCa @gregobr @Videotron Holy crap. What a jump!

  • RandorElbuf Ran I am (@RandorElbuf) reported

    @Videotron internet is down?

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • rturchyniak Ron Turchyniak (@rturchyniak) reported

    @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.

  • anima_anonyma anima_anonyma (@anima_anonyma) reported

    @alysm745 @JanTheMan2010 I am with Videotron in Quebec and after a few years price crept up from about $50 to $90 a month. Then in 2019 I called and wanted to cancel. I explained that my income is low and I can't afford it.

  • Gapaxevotich Sora Murasaki (@Gapaxevotich) reported

    @Videotron is the network down or is it my modem?