Vidéotron

Vidéotron Outage Report in Saint-Jacques, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jacques, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jacques, Lanaudière, Québec 12/03/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Jacques, Québec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ninio28750753 Ninio (@Ninio28750753) reported

    @iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage

  • windfallapples windfall.apples (@windfallapples) reported

    On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.

  • AdvaniKhushbu Khushbu Advani (@AdvaniKhushbu) reported

    @anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue

  • mke1138 Mike (@mke1138) reported

    @zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.

  • MarinersOfMaine Maine Mariners (@MarinersOfMaine) reported

    The start of tonight's game will be delayed due to an issue with a patch of ice at the Colisee Videotron. We will provide further updates as they become available. #SomethingsBruin

  • FoxyShaggy Shaggy! The french canadian fox who bleps when shy (@FoxyShaggy) reported

    @Lloyd_Deer I’m with Videotron too. I called them. They take note of the number and then a new scammer comes in (or the same with a different number, I wonder it’s it’s as bad with bell, Fido etc.)

  • matrancer Mateus Ribeiro (@matrancer) reported

    @Videotron I was able to connect using my computer. I use Android 10, not sure if the problem was related to my OS. Maybe it is a hardware issue, I brought the phone from Brazil. Thanks anyway.

  • allanomfs Allan Lisbona (@allanomfs) reported

    @Videotron thank you for making us wait home all day. No phone, TV or Wifi. Guaranteed to come today. No one showed! Worst customer service ever!

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...

  • nikole7_roo too-too-roo (@nikole7_roo) reported

    @Videotron hi, any updates on when will the service will be back? Here in dorval / saint Laurent the service has been out since 10 am. Any insight would be appreciated!