Vidéotron outages and service status in Saint-Jacques, Quebec

Problems in the last 24 hours in Saint-Jacques, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Vidéotron Issues Reports Near Saint-Jacques, Quebec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

• 
  Joey (@Joeeeeyyyyyyyy) reported 53 minutes ago from Saint-Roch-de-l'Achigan, Quebec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 12 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Jj89 (@Jj8990313510) reported 13 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Gerv (@Gervcomo) reported 13 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  Chris (@Silverxx27) reported 14 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Francis Taquin (@FrancisTaquin1) reported 20 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Tina (@curious6720) reported 22 minutes ago

  No internet #videotron Down since 7:00 p.m.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 22 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Francis Taquin (@FrancisTaquin1) reported 25 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  Trump Is President (@yankiadler) reported 28 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Emanuel Farias (@emanuel_farias9) reported 29 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.