Vidéotron Outage Report in Saint-Jacques, Lanaudière, Quebec

Problems in the last 24 hours in Saint-Jacques, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jacques, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Saint-Jacques, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption.

City	Problem Type	Report Time
L'Assomption	Internet	19 days ago
Joliette	Wi-fi	2 months ago
L'Assomption	Total Blackout	7 months ago
L'Assomption	Internet	9 months ago
Verchères	E-mail	1 year ago
Saint-Jacques	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jacques, Quebec

Latest outage, problems and issue reports in Saint-Jacques and nearby locations:

• 
  Joey (@Joeeeeyyyyyyyy) reported 21 minutes ago from Saint-Roch-de-l'Achigan, Quebec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ÆCH (@infamousadam13) reported 4 minutes ago

  @Videotron Yea compensate me lol, if my internet isn't up by tomorrow morning I miss meetings with my managers, clients and staff that are important... I can't afford to be down, as I know it's not your fault but it doesn't help.

• 
  MTL#1 (@habsexpos) reported 9 minutes ago

  @NatashaAnn1717 @fagstein Agree, their CS/Tech support is exemplary @Videotron

• 
  Jeff (@Jeff60838977) reported 13 minutes ago

  Why is @Videotron throttling my internet? I pay too much money to be getting this awful service!!! smdh

• 
  Gary Robertson (@GaryRobertson24) reported 13 minutes ago

  @Videotron here on l’île d’Orléans all of us who have been moved to Helix are very frustrated. It is all over the island Facebook groups how bad it is. Something need to be done about the level of consistent service we are getting here. Basically anyone who upgraded is screwed

• 
  ÆCH (@infamousadam13) reported 13 minutes ago

  @Videotron just had to make my day even "better" been a long day and now internets down and might only be up tomorrow... Thanks for rubbing salt in the wound 😑

• 
  Sam Cudmore (@sam_cudmore) reported 15 minutes ago

  @Videotron I have wifi but no internet connection. What’s the issue? When will it be fixed?

• 
  Juliamariedurso (@juliamariedurso) reported 15 minutes ago

  @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

• 
  Mario Gauthier (@Mario8Gauthier) reported 15 minutes ago

  @PKP_Qc @Videotron En retard sur Bell..

• 
  Eleni Polychronakos (@HelenEleni) reported 17 minutes ago

  What do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet

• 
  Hubert Figuière (@hfiguiere) reported 17 minutes ago

  @Videotron self-serve? so why do I need to wait TWO HOURS on the phone to get a discount for poor services. That's not self- serve. That's just pretending to care. I couldn't give a damn about what you list here. I only pay for TV.