Vidéotron

Vidéotron Outage Report in Saint-Luc-de-Vincennes, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Luc-de-Vincennes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Luc-de-Vincennes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Luc-de-Vincennes, Mauricie, Québec 01/13/2026 14:20

January 13: Problems at Vidéotron

Vidéotron is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Luc-de-Vincennes, Québec

Latest outage, problems and issue reports in Saint-Luc-de-Vincennes and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @vladcatrinescu @Videotron I don’t work with Vidéotron, I think I can help with that try adding 1 before calling any number in or out of the state like+1514***. As for 611 it won’t work.

  • AdamLevyMTL Adam Levy (@AdamLevyMTL) reported

    @BForozandeh @Videotron Any updates? Im still down in Cote St Luc too

  • BForozandeh Bobby (@BForozandeh) reported

    @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • ChrisComeau Chris Comeau (@ChrisComeau) reported

    @fizz_ca @Videotron there seems to be an home internet outage in Cote-St-Luc (H4X1R1), any updates? Thanks.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron We tried with our helix info, our illico info, well name the differents things we tried all of them. We tried to change the password, it still doesn't work. Im so mad at @Videotron. I dont want to pay 30$ for Ahl tv when im suppose to be able to watch it for free you know

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • cuto8 Curtis (@cuto8) reported

    @Videotron is there a data issue with cellular networks in #Ottawa area? Data doesn't work. Happens on both my wife's iPhone 12 and my Samsung S21. #outage

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron Amd you never bought any other extras right?

  • graemedmoffat Graeme Moffat (@graemedmoffat) reported

    @fanCRTCProfling @VassB If you can find a single person who would choose to wait for Bell or Rogers or Videotron to eventually maybe deliver service someday over having StarLink now, that would be a very impressive feat.