Vidéotron

Vidéotron Outage Report in Saint-Luc-de-Vincennes, Mauricie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Luc-de-Vincennes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Luc-de-Vincennes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Luc-de-Vincennes, Mauricie, Québec 11/27/2025 22:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Luc-de-Vincennes, Québec

Latest outage, problems and issue reports in Saint-Luc-de-Vincennes and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • clogicca Steven (@clogicca) reported

    went to use the illico app to set dvr remotely to record but it is dead .. it had Me download the helix app instead .. the helix app is a piece of **** that has the wrong channel numbers and can't record 👎🙁💩😠 @Videotron @VideotronDiv

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    Hate that @Videotron is trying to jam this Helix garbage down our throats. (Arrogant customer service as well) More features disappearing for Illico customers. #Bell still not offering decent speeds 400Mbps+ in my postal code.

  • PanchoTikila Emma_Savana (@PanchoTikila) reported

    @cz_binance @frxresearch True...Bell and Videotron are realy bad as well now.

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    @Videotron "I see that on June 29th, the appointment was not completed. Now the apointment is for July 4th, same as the internet installation." That really doesn't help or explain things, "Myriam/Vicky". No explanation given, but now they're going to call me... and I wait.

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @hope0070 @FP_Champagne Cancel the rogers shaw merger, but its not a duopoly. Shaw, bell, videotron, rogers and telus

  • GHamblin16 Garren (@GHamblin16) reported

    This Jays game has gotten so bad that the Videotron guy has been playing highlights of scores from previous games because the lady 2 games have been complete rubbish. #NextLevel

  • Dia_Haddad Dia Haddad (@Dia_Haddad) reported

    @Videotron I am trying to login to my account, I login but keeps re-directing me to login page non-stop, and I can never login? are there issues this morning?

  • johnefrancis John Francis 🌻🇨🇦🧡 (@johnefrancis) reported

    @CraigShouldice @BrandonAmyot @austzw I have Videotron for mobile, in Barrhaven, it's run off Telus's equipment. Has been very good. Fixed internet is Bell Fibe (Business), can't remember it ever being down in 3y, except for about 1 day of the recent 10 day power outage. No complaint.

  • pcinnovation Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @merry123459 I was with Rogers since 1992. Unsatisfied with their increasingly gouging plans, in 2017 I switched over to Videotron. Very stable service and cost effective plans. 👍

  • NaysPinClub 𝗡𝗮𝘆𝘀𝗣𝗶𝗻𝗖𝗹𝘂𝗯✨Montreal Comic-Con #2203 (@NaysPinClub) reported

    @kittonna_saber @bookingcom The router name and codes they provided didn’t exist, and they use a different company than rogers for their internet (Videotron) .. could have been why their phone # was down, but still- they had live chat and didn’t answer and left us stranded..