Vidéotron outages and service status in Saint-Luc-de-Vincennes, Quebec

Problems in the last 24 hours in Saint-Luc-de-Vincennes, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Luc-de-Vincennes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne DeBlois (@annedeblois) reported 8 minutes ago

  @frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 9 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Thomas S 🇮🇷🦁 (@Misats1) reported 9 minutes ago

  @Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.

• 
  François Bousquet (@Bousquetteries) reported 11 minutes ago

  @Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

• 
  Emanuel Farias (@emanuel_farias9) reported 12 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  corteo (@CorteoNft) reported 15 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Francis Taquin (@FrancisTaquin1) reported 19 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  RiouxSVN (@RiouxSVN) reported 20 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.