Vidéotron

Vidéotron Outage Report in Saint-Luc-de-Vincennes, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Luc-de-Vincennes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Luc-de-Vincennes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Luc-de-Vincennes, Mauricie, Québec 01/13/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Luc-de-Vincennes, Québec

Latest outage, problems and issue reports in Saint-Luc-de-Vincennes and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • lmcrahm lmcrahm (@lmcrahm) reported

    @StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @reideltj @Videotron But the issue is publicly known to have happened before the storm though! Ya sidebar, I'm pretty amazed for such a carrier, it still hasn't implemented support for eSIM yet!

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron Completely separate from the storm, Ottawa south is still without LTE data. It has now been weeks and customer service is still suggesting 3G which only provides 0-5mbps. You would think they could get this right, but @videotron clearly doesn’t care. How are you worse than bell?

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron is there an issue with helix? My helix router is blinking orange. Can't watch anything. I tried unplugging and plugging the helix router but still just keeps blinking orange

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Yes, I did. The problem is on and off. And only on this channel.

  • pluc pL (@pluc) reported

    @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

  • shadzy99 Darren Shadzy (@shadzy99) reported

    @peternowak @TELUS @Videotron Will we only get service in French?

  • M0504D Dan (@M0504D) reported

    @Videotron again without wifi, it’ll be 5 days with this problem.

  • ivegotquestion Questions (@ivegotquestion) reported

    Also learned the following about @Videotron service in #ottcity #OldOttawaSouth "Also it seems there is an outage with one of the mobile tower in your neighbourhood."

  • Snurdel snafu (@Snurdel) reported

    @Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?