Vidéotron

Vidéotron Outage Report in Saint-Luc-de-Vincennes, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Luc-de-Vincennes, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Luc-de-Vincennes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Luc-de-Vincennes, Mauricie, Québec 01/14/2026 16:40

January 14: Problems at Vidéotron

Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Luc-de-Vincennes, Québec

Latest outage, problems and issue reports in Saint-Luc-de-Vincennes and nearby locations:

  • ExpressDunlop ExpressDunlop (@ExpressDunlop) reported from Shawinigan, Québec

    @PKP_Qc @Videotron Pas un meilleur produit, loin de la. Service oui mais Bell a le meilleur internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosemary_Tikle Rosemary Tiklé (@Rosemary_Tikle) reported

    @Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.

  • amanjotmaan93 AmAnJoT MaAn (@amanjotmaan93) reported

    @freefox76 @Videotron Looking for reliable and helpful assistance? Reach out to @Dave_Tech12 for help!

  • CancerPrime Audrey Laurent-André (@CancerPrime) reported

    @Videotron No internet here in Villeray - H2R Is it a problem at my place or is Villeray still affected by the outage? Thanks!

  • Scrip_t3d Will (@Scrip_t3d) reported

    @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

  • markc1061 Mark C (@markc1061) reported

    @Videotron Ottawa wireless data still not working.

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron Good Morning, your support tlf line is dead, chat too. I've been without Internet for 5 days. I am in Côte-des-Neiges, Victoria Av, H3W. Can somebody Help?

  • DerekJKilian Derek Kilian (@DerekJKilian) reported

    @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

  • zoetropezoe zoe welch (@zoetropezoe) reported

    @Videotron UNTRUE. I have exactly zero confidence in your service and your PR-massaged messaging.

  • clogicca Steven (@clogicca) reported

    @Videotron wow .. judging by the comments, users have gotten dumber and nastier and even less grateful than when I was still handling tech support. I don't know how you put up with it .. if it was Me I'd just click the switch off and leave the ungrateful ******** without

  • Savvy1002 BiggerThan Savvy⁷³🖕🏾ツ 🇨🇦 #FaithInTheFuture (@Savvy1002) reported

    @Videotron internet not working in J7T area. Comes and goes. For those that work from home, this is unacceptable. Please, at least, check why!