Vidéotron Outage Report in Saint-Marc-des-Carrières, Capitale-Nationale, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Marc-des-Carrières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Marc-des-Carrières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (18%)

3. 

   TV (11%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• AIDEN (@aidenmtl) reported a minute ago

  @Videotron Why is the internet still not working in the Old Port? We weren’t effected by the ice storm, so why is it now out for 24 hours?

• Shaun Binsley (@SBinsley) reported 2 minutes ago

  @Videotron What is the issue with the infrastructure in the west island? How did I go from having it restored and working full speed to not working once again?

• JP Alpha Male (@JPAlphaMale) reported 4 minutes ago

  @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days

• IDK (@SBHSNGL) reported 6 minutes ago

  @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

• Manuel Pulido (@Moepulido) reported 7 minutes ago

  @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

• Xaina (@Xaina71) reported 8 minutes ago

  @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

• EmmasVarietyArts (@emmasvarietyart) reported 9 minutes ago

  After 5 days the power is back on at home. But we dont trust HydroQuebec so we're staying at my aunt's for the time being (plus i heard that videotron may still be down despite the electricity being back. We'll have to see)

• Shaun Binsley (@SBinsley) reported 10 minutes ago

  @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

• Shaun Binsley (@SBinsley) reported 15 minutes ago

  @Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.

• Khalid L., PhD (@Khalid_Montreal) reported 15 minutes ago

  Still no @videotron since Wednesday Manage to talk to someone from the technical support can’t confirm when the service will be back