Vidéotron

Vidéotron Outage Report in Saint-Marc-des-Carrières, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Marc-des-Carrières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Marc-des-Carrières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Marc-des-Carrières, Capitale-Nationale, Québec 11/28/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • olivierbousette Olivier1622 (He / Him) (@olivierbousette) reported

    Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me

  • aidenmtl AIDEN (@aidenmtl) reported

    @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night.

  • sixman67 Sixman67 (@sixman67) reported

    @Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?

  • KittiesRules TechWithPets (@KittiesRules) reported

    @Videotron 90%? Where? Not where I live, in villeray in the H2P. Never though I would be looking at the competitions but I am looking because no I cannot work from home using my cell phone I need my computer to have access to the internet.

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?

  • jamesschriss JCD35 (@jamesschriss) reported

    @Videotron Where is the outage map? We’ve been down since Wednesday.

  • GeraldPrezeau Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!

  • atrud66 Rude Trude 🇨🇦 (@atrud66) reported

    @Videotron Internet in Outremont still down

  • pss999 Paul Schwartz (@pss999) reported

    @JeanSeb84085073 @Videotron Yep, I’m also H8T and also down this morning after having it back all day yesterday 🙄

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.