Vidéotron

Vidéotron Outage Report in Saint-Marc-des-Carrières, Capitale-Nationale, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Marc-des-Carrières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Marc-des-Carrières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Marc-des-Carrières, Capitale-Nationale, Québec 01/11/2026 19:25

January 11: Problems at Vidéotron

Vidéotron is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Mr. Davies notes that the WiFi hotspots, which Videotron is not planning to acquire, reduce network costs. Rogers has itself identified the cost savings associated with acquiring these hotspots, he says. #CTRS #telecom

  • koushiar Koushiar Jahangiri (@koushiar) reported

    @elisedubois @EBOX_CA @Videotron Internet is down, ebox website is down so is their support number.

  • Waldicrazyoo Walden Schmidt (@Waldicrazyoo) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @Bell, I can advise you to go to Bell.

  • okeefehistorian David O'Keefe (@okeefehistorian) reported

    @DonFakaraun @Videotron Having same problem in Rigaud.

  • BED85246354 BED 🇨🇦 🇬🇧 🇺🇦 (@BED85246354) reported

    Really have to wonder what 🐂💩 game @Videotron is pulling. My sister has tv issues and they say their tech will come between 7am and 8pm. Now that's a 13 hour window. 13 hours? So she can't go to work, or do normal things because she has to be home for them. Ridiculous

  • elisedubois Ebbie (elle/she/her) 🐀 (@elisedubois) reported

    Internet is down @EBOX_CA @Videotron

  • DoriPereira1 Dori Pereira (@DoriPereira1) reported

    @Videotron need some help, I’m trying to buy a phone and they keep saying I need a contract? I’m your client and i just need a new phone

  • WalidKchouk Walid Kchouk (@WalidKchouk) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

  • kekomancien Thomas (@kekomancien) reported

    Videotron and Ebox are down, are other services like Bell down as well?

  • ldeichel Leonard ‘Real Food is the only Food’ Eichel (@ldeichel) reported

    @Mark_Goldberg @Videotron @Quebecor I thought his name sounded familiar. And no, I think I'll fail that test!