Vidéotron

Vidéotron Outage Report in Saint-Marc-des-Carrières, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Marc-des-Carrières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Marc-des-Carrières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Marc-des-Carrières, Capitale-Nationale, Québec 12/15/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fido, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your business.

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • 405ogilvyave Ed Shields (@405ogilvyave) reported

    @BionicStephan @mitchgarber @Videotron Videotron will always try to get away with crap.. You have to stay on top of them.. I call them at least once a year.. Don’t be shy and give them a call and please hit English service!

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron whats the point of alerting sleeping people 12hours away from the source? stupid *** feature.

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    Probably gonna leave @fizz_ca in the new year because the internet service has been so unreliable this year. Can anyone in Montreal recommend an alternative? I picked Fizz because it was budget friendly but maybe I should go back to @Videotron...

  • alex_goldrich alex g (@alex_goldrich) reported

    @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

  • boileaupa Phil Boileau (@boileaupa) reported

    @nspector4 Yeah he got some bandwidth for cheap for Videotron across Canada. Something to exchange or sell down the road maybe.

  • DJMikeCee514 Mike Cherna (@DJMikeCee514) reported

    @Videotron Is there an issue with #Helix? My Guide is not available and I can't change channels