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Vidéotron

Vidéotron Outage Report in Saint-Marc-des-Carrières, Capitale-Nationale, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Marc-des-Carrières, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Marc-des-Carrières, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ImmaWipeYou
    Alexander Soderkvist (@ImmaWipeYou) reported

    @Videotron is anyone else having wifi issues because my internet is down

  • chuckfromcanada
    Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron this is terrible service, the agent seems lost.

  • HVG30491600
    HVG (@HVG30491600) reported

    @Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!

  • Kevin_P11
    Kevin Printz (@Kevin_P11) reported

    @steven55282148 @Videotron Same issue. My Helix internet is not working.

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never got a call back

  • andrerochon
    Télécino (@andrerochon) reported

    @Videotron again, internet down... middle of the Hab’s game... not good

  • shennyboy
    Eric Shenfield (@shennyboy) reported

    So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

  • steven55282148
    Steven Glickman (@steven55282148) reported

    @ImmaWipeYou @Videotron Mine is also not working normally. Tv seems okay though. Helix customer here.

  • CScrutiniser
    Central Scrutiniser (@CScrutiniser) reported

    @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

  • ForzaJuve09
    Jonathan Major (@ForzaJuve09) reported

    Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck