Vidéotron

Vidéotron Outage Report in Saint-Marc-des-Carrières, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Marc-des-Carrières, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Marc-des-Carrières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Marc-des-Carrières, Capitale-Nationale, Québec 02/25/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • karimzak1 Karim Zakher (@karimzak1) reported

    @BarrySchwartzBW Yes same issue here with Videotron, can’t figure out why.

  • greenbeansanti 🧈⁷🧈 (@greenbeansanti) reported

    My entire internet provider is down ..i hate living in mtl and hate being a customer of videotron i truly do😭

  • ANN_Ed Christopher Macdonald (@ANN_Ed) reported

    My internet provider (@Videotron ) has pretty much screwed my entire week, with 5 bloody outages in 7 days. When I called them about it, they told me that I could upgrade to a more expensive service that wouldn't suffer from this.

  • Fishticon2 Fishticon 🇨🇦 (@Fishticon2) reported

    Its 40 degrees out and the Videotron business line for the POS systems are down. A rampage is bound to happen.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron charged me $35 extra for a fee that was waived on my contract. Talked with customer service and the fee was fixed on their end but apparently I cannot see it on my end 🤔🤔🤔 does that not seem suspicious

  • seymourvajayjay Maffers (@seymourvajayjay) reported

    @koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR

  • ceasestrife Katherine Seiler (@ceasestrife) reported

    @Videotron my internets been slow and choppy for the last few days. Is there something that can be done to fix it?

  • NickytaLeb NK Leb (@NickytaLeb) reported

    Videotron down for 3+ hours today. If there's no internet, then there's no one to complain that it's down.

  • robbycap418 Robert Caporuscio (@robbycap418) reported

    @Videotron @SheilaB06891416 That’s really not acceptable… changing channels on a whim to subscribing clients is not very customer friendly..l no notification?