Vidéotron

Vidéotron Outage Report in Saskatoon, Saskatchewan

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saskatoon, Saskatchewan

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saskatoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saskatoon, Saskatchewan 12/27/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Will78787 William Lee (@Will78787) reported

    @Videotron Help by figuring out what happened and addressing it, instead of only the people who speak up.

  • DEEJAYIWONDER DJAYZ IWONDERZ (@DEEJAYIWONDER) reported

    @Videotron system down

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • pixelyzed Stéphane Bergeron (@pixelyzed) reported

    @Rackspace I know it works for others so I'm wondering if you are having an issue with the Videotron ISP in Quebec right now or made DNS changes to your domains recently that may explain this?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • belong2superman Rosie N (@belong2superman) reported

    @Videotron my helix is down, was told that it's a general outage. Any news when it'll be back ?????

  • WJ_Roberts Bill Roberts (@WJ_Roberts) reported

    @Videotron So - I pay my paper bills on time for 20+ years - you switch me to online billing (without my consent) and don’t email my invoice, and wonder why I miss payments? I’ve paid my current amount owing #YourMove. Don’t say call - you’re closed when I’m not working.

  • K56879801 K (@K56879801) reported

    @Videotron If you read my message you know that I did contact customer service and they can’t help me with that

  • JChart82 Josh Chartrand (@JChart82) reported

    @Videotron Message sent. @Rogers @RogersHelps Has no idea why my internet was suddenly cancelled. I'm on the phone with them right now for the fourth time and they don't know and have no solution. The saga continues...

  • JulieeB11 Jb (@JulieeB11) reported

    I never hated @Videotron until now!