Vidéotron outages and service status in Smiths Falls, Ontario

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Panda🌻 (@takarajewels) reported 2 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.

• 
  Yves (In Memory) & Sylvia. G. (@girouard108) reported 4 minutes ago

  @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

• 
  Levi Gratton (@LeviGratton) reported 10 minutes ago

  @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?

• 
  John G KBO 🇨🇦 (@madhi19) reported 14 minutes ago

  @CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.

• 
  ScorpioSymbol (@IvanMakesGames) reported 18 minutes ago

  @Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 23 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 25 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Linda Moll (@LindaMoll22169) reported 27 minutes ago

  @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 30 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.