Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 12/02/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @kaplanmyrth @TekSavvyBuzz He calls on @FP_Champagne to w/hold his decision on the spectrum license transfer to Videotron until the #CRTC rules on TekSavvy undue preference complaint. 2/

  • poolie1000 Dan Potvin (@poolie1000) reported

    One hour waiting for an agent on live chat and counting, I got zero mobile network service since I landed in Mexico a week ago, but yet you charge me $14 traveler pass every day for a service I never got and for making 2 phone calls to videotron. When did you guys get so bad???

  • Milnoc François Caron 🇨🇦 (💉❎5️⃣) (@Milnoc) reported

    Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.

  • poolie1000 Dan Potvin (@poolie1000) reported

    @Videotron horrible service letting us stranded in Mexico without working mobile network & then having me waste 2 hours on the phone with totally clueless client service rep. Great way to support a soon-to-be former long time user/defender of your all your telecom services.

  • Lachine4life Franco Fragapane (@Lachine4life) reported

    @HunterZThompson Why aren't you with Videotron? Bell is terrible lol

  • CBJSamper sam (@CBJSamper) reported

    @eric_sportsfan @notwonsince1967 @Vicnasty2point0 if you can get bell fibe then videotron is a ******* scam lmao, they know they are the only solution for people without fiber for good download speed so they gauge their prices

  • peternowak Peter Nowak (@peternowak) reported

    In a nutshell, Rogers wants to give Videotron access to its national broadband network at sweetheart rates so it can get its merger with Shaw through. This illegal side deal will kill competition, including TekSavvy, and allow the big guys to fix wholesale access rates.

  • maverick22061 ahmad2206 (@maverick22061) reported

    @CBCNews The extent of corruption in this country is unfathomable. Never understood the reason of existence of @CompBureau when they do not have what it takes to stand up for Canadian consumers? I really hope the spectrum of freedom mobile doesn't get sold from Shaw to Videotron.

  • bloodypatronus_ 👑canadian aether🍁 (@bloodypatronus_) reported

    i took the day off to finish thesis instead i've dealt with all videotron issues and sent updated report to my *** of a teacher bUT ALSO i attended the consultation with my thesis supervisor and i sent her everything i have so far so she could leave comments on the doc as i work

  • ljp0101 ljp0101 (@ljp0101) reported

    @mgeist Rogers gets to cut unit costs by putting Shaw on its platform while they lose market share so it makes sense for them. Videotron is no longer hamstrung by having a regional network and high roaming fees that allow it to compete aggressively and in all of Canada.