Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 03/20/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron That's bull crap.

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Current issue has been going on for almost three weeks. Videotron is having issues with the service for everyone in the building. They call it an outage, Fizz calls it maintenance.

  • roburwin rob_urwin_12B1 👨‍💻😷💉🇨🇦 (@roburwin) reported

    @jamie_montreal @fizz_ca As A reseller, they have no control over the service the Videotron provides and you cannot contact Videotron, as you are not their customer. Fizz needs to put pressure on Videotron, for their customers.

  • MTLJer Jer (@MTLJer) reported

    Bro videotron is trolling me rn going down AGAIN

  • Grimcreeper134 GroovyGrimm (@Grimcreeper134) reported

    @Videotron Why is my internet so slow, and why is my ping all over the place when i'm trying to have a discord call.

  • sonalikarnick Sonali Karnick (@sonalikarnick) reported

    @Videotron The Helix app seems to get it right for timing but the resolution is not great when cast onto our screen.

  • malbiont － ＋ (@malbiont) reported

    @Videotron Hi! I want to call to Est Europe and I would like to unlock my phone to do this and also add the 'Overseas long distance calls' option. It's urgent and due to the national holiday the customer service is not available. Please help!

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    Wtf @Videotron whats wrong with my internet????????????

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday , down again today???