Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 12/15/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kimiibeanz Kimii R (@kimiibeanz) reported

    @SevyTupahc @BouabdoMaria it’s Videotron issue, not ACN, just found out too

  • FurstWonder FURST (@FurstWonder) reported

    @Videotron Fizz has to be THE worst cs service in history, how you take money and don’t give a service previously agreed upon… It’s been two dsys and I only get redirected this is a **** company ran by robots

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @Videotron never again with them. PKP wrecked house when I was with them and caused me many problems. had to backpay 6 months for which I had already paid and then wait for refund (because of screwup in billing system PKP ordered installed before it was ready.

  • cuto8 Curtis (@cuto8) reported

    @Videotron is there an outage? None of the mobile lines can call out.

  • 1spade24 🇮🇹Danny Spedaliere🇮🇹 (@1spade24) reported

    @Videotron I had one of the worst conversation concerning my statement you say you record your calls to better your customer service but when I ask you to listen to your recording to help settle my issues you don’t so I’m done switching to @Bell

  • segacs segacs (@segacs) reported

    @CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.

  • pyroblaze Wayne (@pyroblaze) reported

    @norlack89 @Videotron Gurl I’m about to. They have good customer tho.

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    @pyroblaze @Videotron Good luck. Hope they can fix that ****. Cuz there's way more options now. And cheaper ones

  • 1JayCook Jay (@1JayCook) reported

    @Videotron can we please get support. Open 24/7 my *** 1877380 2611 You swith our modem now nothing works.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    It's that time of the year where @CRTCeng show how useless they are by maintaining monopolies as cable provider like @videotron just increase the service price. When there is no choice...