Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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😡 Angry 🇸🇾 Arab 🇵🇸 Commie ☭
(@DroidLiberator) reported
@seananthonylevy @TekSavvyBuzz That's not true at all. Bell and Videotron are literally the only providers with their own networks in quebec. Once their network is installed, it's a waste to double up and build a third network, and also not profitable as a smaller ISP does not have the budget for that.
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Luc Dupont
(@LucDupont) reported
@Tajinder2000 @RogersHelps Same problem with @Videotron 😡
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Don Duncan
(@1river9) reported
@lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.
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The Angry Beaver 👩🏾🇨🇦🇺🇲🏳️🌈😷
(@BeeQueenbee60) reported
@Videotron You just charged me $50.00 for overages, after telling the public that you weren't going to, from December 20 to January 3. Plus you shut down my data. Why?!? 💢💢💢💢💢💢💢💢💢
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Jae Epworth
(@JaeEpworth) reported
@Videotron Obviously you are having an outage right now in Gatineau. Pleas communicate with us and let us know what is going on. Don’t ask me to go to your website - I have no internet!
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Dori & Mena
(@DoriandMena) reported
@Videotron hello, is the internet down in ville Marie?
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Bruno Lévesque
(@B___no) reported
The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite
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ken Proulx
(@kenproulx) reported
Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam
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Eric prvncher
(@prvncher) reported
@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?
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Haitian Princess
(@haitianqueen91) reported
@Videotron #I needed your help 2 weeks ago