Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 12/16/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IncomesM RuffBuzz™️|Project Advisor & Business Dev. (@IncomesM) reported

    @Mir69149778 @Videotron Problem is my mom took a turn for the worst today and I need an active line in case they call me to go to the hospital

  • barbaravincentd barbara (@barbaravincentd) reported

    @andersonestevam @Videotron Same is down here too

  • amoli38393069 amoli (@amoli38393069) reported

    @RNestasko10423 @Videotron why don't you have a backup plan if that money is so important to you? The problem is your lack of planning! 🙄

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

  • MSQUARED2_M2 MIKAËL (@MSQUARED2_M2) reported

    @Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.

  • Yougzz Yougzz (@Yougzz) reported

    @amoli38393069 @RNestasko10423 @Videotron The problem is the lack of redundancy on videotron’s premise

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    "The customer you are trying to call is not available. Please try again later." ROFLMAO, are you kidding me @Videotron ?

  • amoli38393069 amoli (@amoli38393069) reported

    @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

  • JasComtois ///JMC (@JasComtois) reported

    @Videotron Saint lazare wireless Network is down to go along with no Power. Any Time frame on a return to wireless service so we can at least make calls to loved ones living alone?

  • AnnGriffintown Ann Griffintown (@AnnGriffintown) reported

    @Videotron do we have an ETA for internet service in Montreal- Griffintown area?