Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 01/27/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Cvmartinez1963 Cesar V. Martinez P. (@Cvmartinez1963) reported

    @Videotron Videotron? ... in the networks they say that you give a bad service to the public ... Alo? Alo?

  • NuPays NuPays (@NuPays) reported

    @Videotron internet is down in Dollard des Ormeaux?

  • MTLStrobist Montreal Strobist (@MTLStrobist) reported

    @videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣

  • febs40 heidi (@febs40) reported

    @Videotron is service down in pierrefonds?

  • Grimcreeper134 GroovyGrimm (@Grimcreeper134) reported

    @Videotron an hour later after a restart and the internet is still absolute garbage. what the heck is going on

  • NuPays NuPays (@NuPays) reported

    @Videotron answer please. Internet is down in DDO?

  • roburwin rob_urwin_12B1 👨‍💻😷💉🇨🇦 (@roburwin) reported

    @jamie_montreal @fizz_ca As A reseller, they have no control over the service the Videotron provides and you cannot contact Videotron, as you are not their customer. Fizz needs to put pressure on Videotron, for their customers.

  • CLARENNE_Q Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !

  • febs40 heidi (@febs40) reported

    @Videotron is the internet down?

  • tjnarrainen Terence J (@tjnarrainen) reported

    @Videotron hi service is down in westmount h3z 2g4 no helix or internet