Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 12/11/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mjlipper69 mjlipper (@mjlipper69) reported

    @Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.

  • ETCBUYS Ron Israel (@ETCBUYS) reported

    @Videotron Is is down now also? Feb 23-2021???

  • parker_smeltzer Parker Smeltzer (@parker_smeltzer) reported

    @Videotron I have been having problems with my tv signal for 2 weeks, my tv keeps stopping like we pause it. The only way to get it to work is unplug the power and wait, why ???

  • Outofthepark514 Outoftheparkhitter (@Outofthepark514) reported

    @jacktodd46 Got rid of videotron, so now I’m stuck with sportsnet and TSN and yes I’m already sick of hearing about the leafs. And good damn I miss Pierre Houde!!

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

  • BeetleCheetle Cheetle Beetle (@BeetleCheetle) reported

    @Videotron Third day this week of internet issues. #Montreal #WestIsland

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @heyitspazz @Bell_Support Yep same thing here ! Will pay less with videotron and more stable connection. Bell sucks !

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @kedollarsignhaa @Videotron Really, tomorrow, sounds like a major outage.

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @Videotron @ETCBUYS Seem like Videotron is down again