Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 12/17/2025 06:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GadSaad Gad Saad (@GadSaad) reported

    Internet is down and I have Zoom office hours and a Zoom lecture to deliver. Well done @Videotron.

  • Nadia22812773 Nadia (@Nadia22812773) reported

    @JokeSins @Videotron I’m in West Island and no service

  • bocumjb john bocum (@bocumjb) reported

    @GadSaad @Videotron cancel culture step 2 "technical difficulties"

  • FrekkieMonster FrekkieMonster (@FrekkieMonster) reported

    @JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop

  • GatorrGG GatorrGG #BHRC⚪️ (@GatorrGG) reported

    @Videotron you guys are the worst

  • Chrisleroux Chris Leroux (@Chrisleroux) reported

    @LacassePhilippe @JokeSins @Videotron Really? Holy crap didn't realize it extended that far.

  • TheOmegaPrimal OmegaPrimal #BLM Native Life Matter (@TheOmegaPrimal) reported

    @Chrisleroux @JokeSins @Videotron my parents live in Marieville and have the same issues.

  • jnreyt Jean-Nicolas Reyt, PhD (@jnreyt) reported

    @Davesdere @Videotron Exactly my issue. I am starting to regret switching to Helix.

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    @Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy

  • rawatrocks2008 Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a Rogers network to tell you that I am facing internet issues.