Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 01/01/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    @Videotron hi there this is terrible I pay so much every month and still know internet it's time to find another company very dissatisfied in service.

  • Trinitosss_ Fiery Trinitosss (@Trinitosss_) reported

    @Videotron Fix your thing, 2 weekend out of 3 with insane packet loss. We're in Canada, Elon Musk internet is becoming more attractive

  • MTLDaniel Daniel (@MTLDaniel) reported

    @Videotron @NoLore To be fair, it took you guys about 30-40 minutes to post about the outage here on Twitter and your phone lines seemed not to work either...Several people I know kept calling and said the line was busy.

  • Rodrigo_plp Rodrigo Pinto (@Rodrigo_plp) reported

    This afternoon Videotron, a Canadian telecom provider, went offline for almost an hour. Wifi was dead and cell data was nearly as bad I struggled to tell my work colleagues I was there live and I was not a cat.

  • ctownauxcord Charlottetown Aux Cord (@ctownauxcord) reported

    @getfiscal me I'm mad about videotron being down all across the island of montreal

  • SugoiDekai2020 Sugoi Dekai (@SugoiDekai2020) reported

    @CBergstaller @Videotron Technically not an internet outage, it's the DNS servers they hardcoded into their shitty routers that are down.

  • oKlaSSiK KlaSSiK (@oKlaSSiK) reported

    @GStas91 @Videotron Use the DNS fix for now

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @CBergstaller @Videotron Never seen technology fail before ? Lol

  • Videotron Videotron (@Videotron) reported

    @NoLore Since normal texting does not rely on the internet that would be an excellent idea! We could as long as Videotron has consent from the client in their customer center to receive texts from the company. We will pass on the idea to the appropriate department, thank you! -sms

  • y_cupidon (izanagi)⁷ (@y_cupidon) reported

    @fatjuicyheart was over there like damn not again videotron then I realized