Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 05: Problems at Vidéotron

Vidéotron is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• yitzy (@yitzybrier) reported 4 minutes ago

  @Videotron Server down?

• V (@VicFrancalancia) reported 7 minutes ago

  @Videotron what’s happening with the internet connection?! We’re all experiencing issues

• 🤍 (@halfpasstnoon) reported 11 minutes ago

  @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

• AvrumTan (@avremele) reported 14 minutes ago

  @Videotron would be nice to let your users know about the current internet outage. This has apparently been going on for some time, as I see many complaints over the past while...up/down, helix slow, etc..thought it was our house. Customer service??!?

• Brendan Kelly (@brendanshowbiz) reported 14 minutes ago

  Is there a problem w Videotron wifi right now?

• The Fake Gatsby (@fake_gatsby) reported 15 minutes ago

  @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

• Citizen I (@Brett_W_Walter) reported 17 minutes ago

  @Videotron I have no internet in Cote des neige non of my devices will connect it say connected/no internet??? The CS phone line is not working either, it is always busy??

• Simon Castonguay (@Weirdostein) reported 20 minutes ago

  @rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.

• Mathieu Lefebvre 👑 (@TheMattychu) reported 22 minutes ago

  @Videotron Hello, everything is down in Hochelaga-Maisonneuve?

• Mike Sidel (@MikeSidel) reported 22 minutes ago

  @ElephantStoneHQ @Videotron Down here. I have 2 kids in online school and a medical practice that just collapsed.