Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 02/20/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophiiiiaaaaa_L Sophiiaaa (@Sophiiiiaaaaa_L) reported

    It’s absolutely unacceptable that in 2021 @Videotron cannot offer proper internet service. Our internet has been disconnecting continuously since Saturday! 😤😤😤

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.

  • Ferrariuniverse Sergio Lato (@Ferrariuniverse) reported

    @sambapete @thegoalkeeper @Videotron Videotron from sucks....if that’s written in their contract, it’s disgusting

  • Swag_Me_Hyde Catboy Chungus Walter (@Swag_Me_Hyde) reported

    Bruh every single day @bell harasses my grandparents on the phone They call multiple times a day I blocked the number a few months ago but it rings once so we know when they call **** service provider @Videotron stay winning

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling I cut the cable about 12 years ago, don't miss it either. If I occasionally want live TV I do have a very small antenna that can pick up a few locals. I take it your TV bill is also your internet bill? I know when I lived in QC that Videotron at least had good customer service

  • CaptnRanger CaptnRanger (@CaptnRanger) reported

    @Videotron my call of duty is not working, what’s going on with you guys.

  • Bryson_M bryson (@Bryson_M) reported

    This also might have been able wholesale access by Videotron, but the feed cut out during the question.

  • kaIlimari kalli ✨ (@kaIlimari) reported

    **** U VIDEOTRON I JUST WANNA PLAY MINECRAFT!!!!!!!!!!!!!!!! GET THE INTERNET BACK ON!!!!!!!!!!

  • steven55282148 Steven Glickman (@steven55282148) reported

    @ImmaWipeYou @Videotron Mine is also not working normally. Tv seems okay though. Helix customer here.

  • Lewphoque Loup Phoque (@Lewphoque) reported

    @Davy_Ray @Videotron Same problem here!