Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (8%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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EliteFourJeff
(@Jeff_Macarine) reported
Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!
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Nezzy
(@wow_rs_) reported
@Videotron Is this why I had to come to Twitter and all your phone lines are down?
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Alexei Ramotar
(@AlexeiRamotar) reported
@jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8
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Ali
(@Redondizou) reported
@Videotron why have all your services stopped? Website not opening, neither is customer service number working
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Pepe Chavez
(@jchavech) reported
@Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?
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Mr.Ha
(@wha_mtl) reported
@rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00
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Beerhaze
(@Beerhaze) reported
Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.
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Joy Blake
(@jblake_NSQC) reported
Is @Videotron down?
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Your newest addiction
(@CILANTRO_xo) reported
@Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔
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Ann Lemieux
(@ann_lemieux) reported
@Videotron your phone lines are not working???? C.S. And Tech Suppot