Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 02/11/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Karen__Ess Karen__Ess (@Karen__Ess) reported

    @jacktodd46 I gave up on @Videotron a long time ago. On Demand content is important to me because I binge watch and Videotron offers almost no Anglo content compared with Bell. Less expensive also. Plus there is the PKP issue....

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?

  • rachdibartolo Rachele DiBartolo (@rachdibartolo) reported

    Working from home with @Videotron internet is really difficult. The internet sucks!

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron we keep deleting shows from our pvr and then they come back as not deleted. We cannot clear the space in our pvr. How can we fix this?

  • jkg_mtl jkg_mtl (@jkg_mtl) reported

    @fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad

  • The_Rebel_Heart Rebel Heart (@The_Rebel_Heart) reported

    @Videotron We've been having major issues with our internet all weekend. Any update as to when that'll be repaired? Thanks

  • browncoat Mike (@browncoat) reported

    @zaheedonism @Videotron @SaskTelSupport Isn’t it always the case? I mean, I *never* get 400 on any speedtest but I understand that it’s 400 shared among all devices in my network.

  • katrinnahendrix Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported

    Seriously **** videotron, took money out of my account when I asked for a freeze on my internet bill this month and that was supposed to be for meds. If you ask a company for a freeze during a pandemic, maybe they should do so because everyone is struggling? So frustrated today