Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 03/18/2026 14:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

  • TheDemonsWolf Marianna (@TheDemonsWolf) reported

    @Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???

  • iamschnibs Jonathan Schneidman (@iamschnibs) reported

    @Videotron there is no service and none of your phone numbers are working.

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    @ElephantStoneHQ @Videotron Yes my wifi is off. Is this a general problem?

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    Yo @Videotron , you wanna give any info on this outage in MTL or...

  • YogiBear1286 YogiBear (@YogiBear1286) reported

    @Videotron internet is down and unable to connect to either tech support or csr agent.. how am I supposed to work from Home!

  • patomtl Pato (@patomtl) reported

    @Videotron internet down bring it up Time is money

  • SadhviAlAlam Sadhvi Al Alam (@SadhviAlAlam) reported

    @Videotron is there an internet service outage?

  • josiegcole Josie Cole (@josiegcole) reported

    @Videotron are you experiencing an outing in the Gatineau area? We can’t get through to your phone number and our internet is down.