Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 03/10/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @benklass I believe Rogers-Québécor network sharing is only in Québec. At least it was when it was originally announced. May have been expanded since. Not sure if there is network sharing in Ottawa (which is a suburb of Gatineau to Videotron).

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @Videotron hey, is there an outage in Montreal right now?

  • piantagrano piantagrano (@piantagrano) reported

    @AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?

  • SeanRookie SeanRookie (@SeanRookie) reported

    @NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron That's bull crap.

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @fmesny @piantagrano @Videotron I had to step out but it was still down when i left like 10 minutes ago.

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.

  • CFouCFou Charlie Foo (@CFouCFou) reported

    @AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron is there an outage?