Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 03/21/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jus_bou @CTV @Videotron Bells sites are the worst ever in all ways possible.

  • hijakevw Jake (@hijakevw) reported

    @prezoh wtf is videotron

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jus_bou @CTV @Videotron In chrome the site will not even load for me. Gives an error. Will try firefox next ok your picture, what u see is due to either 1) an ad-blocker or 2) you have to enable 3rd party cookies to fix it.

  • SalpiMak Salpi M (@SalpiMak) reported

    2/2 being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron

  • darwinburns Darwin Burns (@darwinburns) reported

    @Videotron Resolution = Data add-ons cannot be reverted, $61 fee reduced to $38, $24 of which attributed to account with 12GB still available... Account that doesn't generally reach 50% of available data. $24 pays for... Nothing

  • GrenonMark EarWitness (@GrenonMark) reported

    @Videotron At the time, a compromise resolution was reached. But my trust in the integrity of your company has plummeted. I have no reason to assume I will receive clear, simple billing in the future. What a waste of your company's resources and, more importantly, my time.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jus_bou @CTV @Videotron so in firefox, go to tools menu, then select options, then select Privacy, then enable 3rd party cookies. That should fix it. If not, then u will have to start looking at an script/ad blockers.

  • SalpiMak Salpi M (@SalpiMak) reported

    being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes