Vidéotron

Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Smiths Falls, Lanark County, Ontario 01/09/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Cable companies make contribution of 3.2-5%, Video on Demand & PPV 5% & all streaming service, including Bell's Crave, Videotron's illico, CBC Gem & Netflix make 0% contribution under digital media exemption order. 2/5

  • derek82 derek🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@derek82) reported

    @jacktodd46 i’m switching today from videotron horrible service ... going with oxio

  • Meghann_88 Meghann C (@Meghann_88) reported

    @jclouti They did this to us in 2018 as well. I am hoping @Videotron works something out with @AMC_TV and we get to keep it. Otherwise my family and I will be looking into a new service provider.

  • gladuvincent Vince 🐝 (@gladuvincent) reported

    @Videotron Wifi down in Rosemere. When should I expect it to be back up I have schoolwork to hand in 😐

  • Bryson_M bryson (@Bryson_M) reported

    This also might have been able wholesale access by Videotron, but the feed cut out during the question.

  • CaptnRanger CaptnRanger (@CaptnRanger) reported

    @Videotron my call of duty is not working, what’s going on with you guys.

  • Mothadone Mo Knows (@Mothadone) reported

    @jacktodd46 I was looking at switching to Fizz since it’s cheaper & faster than @TekSavvyBuzz and since they’re both on Videotron network, there’s no installation. But I just can’t do it, knowing them it’ll jump 40% after a year or they’ll harass me 24/7 to go back to cable TV

  • Swag_Me_Hyde Catboy Chungus Walter (@Swag_Me_Hyde) reported

    Bruh every single day @bell harasses my grandparents on the phone They call multiple times a day I blocked the number a few months ago but it rings once so we know when they call **** service provider @Videotron stay winning

  • Ferrariuniverse Sergio Lato (@Ferrariuniverse) reported

    @sambapete @thegoalkeeper @Videotron Videotron from sucks....if that’s written in their contract, it’s disgusting

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported

    @JaneMoneypenny @Bell We had nothing but hell dealing with Bell. Home Phone, slow 6 meg DSL internet, three cell phones sharing 6GB, was paying $500 per month. Now with Videotron, minus the home phone, now paying $235 month for 4 cell owned phones with 8GB each, 150 meg unlimited internet.