Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (8%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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👻 spooky ipv6-only networking 👻
(@noIPv6) reported
@Videotron @Mae149 agreed - if a vpn breaks in the presence of ipv6 (w/ legacy ip remaining intact), that’s a vpn problem, not an ipv6 problem 🤨 ipv6 is coming (34-37% of .ca has it NOW); if your tech falls over when it rolls out, you made implementation mistakes (& should have tested for that)
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Manon Lessard
(@Mae149) reported
@strutswell @Videotron We run an ipv6 infra but we don't do ipv6 DNS resolution. So among other things, we'd have to that, and there are issues with windows share that have been known to cause issues in the past when clients show up v6. Not a huge deal but on top of heavy pile.
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Jeremie Moreau
(@MvpMoreau) reported
@Bell your wifi *******, im just trying to relax and Play some online games but Every 5 it keep getting me disconect..its been 1 week that im with you, worst week of my Life (im talking about wifi) @Videotron is way more stable
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Thomas Markus
(@thomas_markus1) reported
@Videotron @VideotronDiv seriously does it take a rocket scientist to solve the pixel issue on CNN. It's been months! (I have spoken to the call support centre and x it is q central feed issue).
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Ahmad Z. أحمد
(@ZETO05) reported
@Videotron i woke up on charging my CC for $600 and when i inquire about that your department told me that i used it. They never understood that the sim card wasn’t in my cellphone in the last month. Rude and unprofessional CS. They didn’t even cooperate to investigate!! #quebec
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Julie R ⭕️ 🦋🌗🌙🇨🇦
(@sora_sumeragi) reported
@jfmezei When I was teen we were with Videotron. When we lost internet, when I called customer services I would start a movie and finish it before the tech support answer the line!
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lowercase? i hardly know ercase!
(@katielowercase) reported
@mondavilalba calling videotron tech support is the highlight of my night so far
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.
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François Caron 🇨🇦 (💉x4)
(@Milnoc) reported
@fanCRTCProfling @BenKlass I've tried Freedom before. The data service was awful. That's how I ended up with Videotron. I needed something much more reliable.
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Brett Playford
(@playford_brett) reported
@Videotron do you actually help Canadians or just words and tovmake them feel better