Vidéotron Outage Report in Smiths Falls, Lanark County, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.
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Hugo Sham
(@HugoSham) reported
Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.
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Télécino
(@andrerochon) reported
@Videotron again, internet down... middle of the Hab’s game... not good
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Isa L
(@bbfrack) reported
@Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....
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Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan @RessyM Differential censorship. Zero-rating of words. Those who can afford to read words and those who can't. This already occurred & is occurring via "FB's free internet" + w/ Videotron. Or, what if the Bell refused to carry certain words (RE: Faith Goldy issue)? Already occurred.
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Central Scrutiniser
(@CScrutiniser) reported
@Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?
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I used to have cancer...
(@SexyCancerBeast) reported
@Videotron This new outage system, honestly, we no longer have a map that shows the location all we see is a red blot on a map with no details. So now calls are backed up because prior to this system we could see enough details where we wouldn't have to call to get details.
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HVG
(@HVG30491600) reported
@Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!