Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Surrey, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Wi-fi | 1 month ago |
|
Burnaby
|
Internet | 10 months ago |
|
Surrey
|
Internet | 2 years ago |
|
Surrey
|
Internet | 3 years ago |
|
Surrey
|
Internet | 3 years ago |
|
Surrey
|
Internet | 3 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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JaySnoLGE (@Jaayy07) reported@Videotron Since yesterday m, down again today
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Paul Andersen (@pandersen) reported@glen_mcgregor If I read this right only Bell went down 10%. Rogers and Videotron rates have gone up and because they are interim rates independent ISPs could be on the hook for retroactive payments to the carriers.
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GroovyGrimm (@Grimcreeper134) reported@Videotron Why is my internet so slow, and why is my ping all over the place when i'm trying to have a discord call.
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roghienAx (@roghienAx) reported@Videotron why are you lying to your customers? Your technicians leave a job without resolving the issue? And then your support staff lie about what's going on? Horrible customer service. Hopefully @Bell will have a promotion on soon so we can switch to their service
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JaySnoLGE (@Jaayy07) reported@Videotron Since yesterday , down again today???
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J $ L (@Ohmyfukinjuliaa) reportedWhen @Videotron internet be slow afffff 😡😡😡😡
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Sonali Karnick (@sonalikarnick) reported@Videotron Considering my experience with Videotron customer service, I'm not used to anyone responding at all. Will do and will expect a response in a reasonable amount of time.
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Jamie (@jamie_montreal) reported@roburwin @fizz_ca Fizz resells Videotron lines so it's cable service. Better pricing but they have zero cares and zero support when there are issues. They don't even have a phone number you can call.
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no one (@chefgucciness) reported@_qord @Videotron i literally have no idea, i used to have 1k up and down, now theyre giving me nasa speeds 😈
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Trouffman (@Trouffman) reportedTested already : - Modem rebooted - No extra router in between - Tested on multiple computers - All wired on Gbps network - Tested on @Videotron in the same city and no problem. Pleaase confirm there is no ITMP (Internet Traffic Management Policy) for wired internet.