Vidéotron

Vidéotron Outage Report in Surrey, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Surrey, British Columbia 02/02/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Wokephobe1 Wokephobe (@Wokephobe1) reported

    @dougshields88 @MarksGonePublic It was never in doubt. PKP wanted it for Videotron. When it comes to the Libs, what Quebec wants , Quebec gets.

  • SugaBabe_14 eartha titt 🇯🇲🇨🇦 (@SugaBabe_14) reported

    @Videotron is your service down?

  • BenKlass Ben Klass (@BenKlass) reported

    Competitors have complained that the Rogers-Videotron-Shaw deal are anticompetitive: they cement Rogers and Videotron's position in the market while shutting out others. Teksavvy, for example, has filed a complaint with the regulator opposing off-the-books agreements like these.

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    Videotron is down thread

  • scorpiosteve Steve Williams #BLACKLIVESMATTER (@scorpiosteve) reported

    @Bell_Support as 50+ year Bell subscriber I am disappointed that your receivers no longer support Netflix. I called to upgrade to the new Box and was told I have to upgrade my PVR as well. $50. Shipping for each = $100 and I do the installation. @Videotron will perhaps be better

  • btaplatt Brian Platt (@btaplatt) reported

    More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

  • GUCFan Emmanuel Bergeron (@GUCFan) reported

    Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork