Vidéotron

Vidéotron Outage Report in Surrey, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Surrey, British Columbia 01/12/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SandraG90370647 SandraGreco (@SandraG90370647) reported

    @Videotron what is happening with the service today. Very hard to work from home when the internet is down!!

  • icountclouds steph. (@icountclouds) reported

    @Videotron hi! Is there an update or news on the current outage in Montreal (H2W)?

  • stra01001 Chetoshi ∞/21M (@stra01001) reported

    @Videotron @Nasus_Yelad What kind of response is that? Are you not acknowledging there’s a major outage right now? Bell here I come

  • TheUndeadLords1 TheUndeadLords💀🌹💀 (@TheUndeadLords1) reported

    @DonitoMojito @Videotron Have you even tried being with Bell? Now THAT team sucks.

  • ushy10 Jeremy (@ushy10) reported

    @Videotron Still not working in Dollard des Ormeaux

  • fagstein Steve Faguy (@fagstein) reported

    Another day, another major service outage at @Videotron. Automated message says they hope to restore service by 2pm.

  • Frank_Galetta Frank_Galetta (@Frank_Galetta) reported

    @belindahansen9 @4_04_Not_Found Here in Quebec, Videotron had a big outage in certain region this morning...

  • TokinTurk Fehminator (@TokinTurk) reported

    @icountclouds @Videotron As a trader, this really sucks, especially when I was about to make a move. Could've made money and lost out on it, cause of the internet not working.

  • durs26 Stephan Durand (@durs26) reported

    What is up @Videotron ? No internet. Can’t seem to call support either. #internetdown #WorkFromHome

  • DonitoMojito Donito_Mojito (@DonitoMojito) reported

    @TheUndeadLords1 @Videotron Agreed, Bell sucks.