Vidéotron

Vidéotron Outage Report in Surrey, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Surrey, British Columbia 12/13/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CdavechaDavid Dave🇨🇦 (@CdavechaDavid) reported

    @Videotron WTF! Helix is not working after that message! Get it together over there!

  • StephanKaz Stephan (@StephanKaz) reported

    Let's go @Videotron @Helix FIX THAT ****!

  • ArtofSekhmet Steben.Illustration (@ArtofSekhmet) reported

    @GopBelieveme @Videotron Same problem since the curfew alert

  • Sweetener753 Sweetener753 (@Sweetener753) reported

    @Videotron Fix your sh*t!

  • Anorak_CA John Edwards (@Anorak_CA) reported

    @Videotron Any reason Helix is not working after that silly curfew warning?

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!

  • kate18 kate18 (@kate18) reported

    @FernandezInk @Videotron I have the same problem 😑

  • AllisonEthier Coach A | AllisonEthier.com (@AllisonEthier) reported

    @ra_choux @Videotron Mine is down too.

  • CdavechaDavid Dave🇨🇦 (@CdavechaDavid) reported

    You know it’s one of those days when you want to watch tv because your government instituted a curfew for all its mistakes and then @Videotron shuts down! TABARNAC!

  • Nicolas07521469 Nicolas Duval (@Nicolas07521469) reported

    @Videotron How long should it take to get service back ???