Vidéotron Outage Report in Surrey, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	one month ago
Burnaby	Internet	6 months ago
Vancouver	TV	7 months ago
Vancouver	Internet	8 months ago
Vancouver	Internet	9 months ago
Surrey	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Deb White (@debbieabo) reported 5 minutes ago

  @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated

• Andreas Indro (@andreas_indro) reported 9 minutes ago

  @Videotron Do you have an outage map??? There's no update whatsoever on twitter since this one.

• Diego Garcia (@Diegfegar05) reported 11 minutes ago

  @Videotron how long until the service is back in Anjou…its been 3 days #BellisBetter

• Nezzy (@CatIs4Fyte) reported 15 minutes ago

  @GoatableTm @Videotron Only language they understand, i have a call with a guy from Bell on Tuesday. **** @Videotron , they’re too busy sublicensing their network to all these garbage cheapo providers and it’s reducing the integrity of said network. Bell customers never lost service.

• Nolan Rogerson (@NolanPDX) reported 15 minutes ago

  @Videotron Still down H1Y 1N4

• Sasha Lagarde (@sashalaGarde) reported 17 minutes ago

  Still no internet on the last Saturday of the regular season... cmon @Videotron . Help a brotha out!

• Melanie & Co. (@MelanieGali) reported 22 minutes ago

  @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

• Ellie A. (@Magic_62422) reported 22 minutes ago

  @Videotron Power is back in TMR, yet no Videotron Internet. 🥺 Can we please have an estimate of how long it will take for it to be restored? Meanwhile, I'm on hold for 55 min. Waiting to speak to Videotron cust.service....

• Betsy Red (@BatriceFilstein) reported 24 minutes ago

  @Videotron Still no internet in NDG H4A, no service for more than 48 hours now. Can we see a map of the outages? Have an ETA? What is happening?

• Dave (@parkerbaby2000) reported 25 minutes ago

  @Videotron Work harder! this is unacceptable, there should be service by now, and you can give me a credit on my account for such bad service, thank you