Vidéotron Outage Report in Surrey, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	15 days ago
Vancouver	Wi-fi	3 months ago
Burnaby	Internet	8 months ago
Vancouver	TV	9 months ago
Vancouver	Internet	10 months ago
Vancouver	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 💜 Snauw 💜 (@SnauwBeans) reported 4 minutes ago

  Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~

• IdleAmbler (@IdleAmbler) reported 5 minutes ago

  @mykelmtl @Videotron Also in Verdun, have also had problems, restarted gateway but service is still choppy.

• Scotty J (@Scott_EJ84) reported 5 minutes ago

  @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

• Frank Leonhardt (@extremecompute) reported 6 minutes ago

  @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

• kavyanth reddy #5 (@kavyanth) reported 10 minutes ago

  @Videotron no internet for an hour now Any outage ?

• Videotron (@Videotron) reported 13 minutes ago

  @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr

• Joanne Bayly CBC (@baylyjoanne) reported 16 minutes ago

  @Videotron It’s a huge outage. You should keep people informed.

• G. Desouza (@gdes1) reported 16 minutes ago

  @Videotron where can we find the status of service outages with estimated time of repair ?

• Videotron (@Videotron) reported 18 minutes ago

  @tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.

• 𝙖𝙥❦𝙡𝙡𝙤 (@xhxneyy) reported 24 minutes ago

  videotron better hurry up and fix this damn wifi