Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
@FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.
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Bianca
(@Biamurr) reported
@Videotron No. I think this needs to be public. 4 days no Internet and that's in the 3 to 4 weeks of my Internet dropping SINCE November 21st. I have all the call logs and phone calls are recorded by you guys, so there's no private here. You guys like to dig graves and bury ****.
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alex g
(@alex_goldrich) reported
@Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?
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Al
(@moviesbbq) reported
from
Ottawa, Ontario
@Videotron when will you support esims?
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Bianca
(@BiaMurr) reported
@Videotron I've been on the phone with TekSavvy for 3-4 straight now. That's about 6 phone calls. It's been the same reoccurring issue. And poor TekSavvy can't do anything for me because I receive my Internet from you, @Videotron. I might have to change providers.
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Nabila Oubouchou
(@NabilaOubouchou) reported
@Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing
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Jennifer Quaid
(@quaid_jennifer) reported
There are tons of resellers in wireline - no need to invest capital to build own network. Videotron does not need to build its own facilities. Crampton pushes further: is it not true that bundling of wireline and wireless is a key part of Rogers deal?
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Commissioner Miner
(@fanCRTCProfling) reported
Bell lowers 911 rates by 1-cent, videotron sent a letter out to its customer that phone is going up 2$ because suppliers are economically squeezing them. #CRTC I dunno.
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Vlad Catrinescu
(@vladcatrinescu) reported
Hey @Videotron - Internet down for the past 30 minutes? Any general outage?
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Jennifer Quaid
(@quaid_jennifer) reported
Would not Videotron face same issue? Counsel: no, because Videotron will upgrade the Freedom network (Freedom has always been behind) so it can compete with the current successful incumbents. (Q from me: if Freedom customers are budget customers, where will they get service?)