Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (66%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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DJ STAR Q
(@DJStarQ) reported
@Videotron how long is this internet outage going to last? It’s been a few hours now.
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SpeakingColors
(@SpeakingColors_) reported
@JCyaah @Videotron Still down or very slow and super very intermitendly working yes
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Devaki Groulx
(@DevakiGroulx) reported
@zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(
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DJ STAR Q
(@DJStarQ) reported
@Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.
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JC
(@JCyaah) reported
@Videotron your internet service is down
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mathieu martel
(@lefarfadet1609) reported
@FirzanaSadik @Videotron @BTCollation Still no service?
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Sterben von Todsleben ⚧🔞
(@vveresterben) reported
@Videotron Yep same problem here, Helix is not connecting to the WiFi. Will wait a bit I guess no time to play with it.
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Mike
(@mke1138) reported
@zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.
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Steve Faguy
(@fagstein) reported
Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.
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Mrs. Larmond
(@Vee__Writes) reported
@Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂