Vidéotron Outage Report in Surrey, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	15 days ago
Burnaby	Internet	5 months ago
Vancouver	TV	7 months ago
Vancouver	Internet	7 months ago
Vancouver	Internet	8 months ago
Surrey	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Melanie (@MelanieG66) reported 4 minutes ago

  @Videotron Sure 90%… I’m in Dorval and no one here has it and most of the West Island as well. I’ve had power but no internet. Get your crap together and get my internet back.

• Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  Videotorn is giving free #CRTC mobile data *only* to users that have/buy landline service from videotron. It's very preferential, @TekSavvyBuzz. Are they doing this w/ Vmedia & Fizz as well? There are some questions here & for sure preferential treatment going on.

• Crescent Lunaris (@Crescent_Gamer) reported 7 minutes ago

  @Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.

• clu (@IlClaw) reported 10 minutes ago

  Still Down in pointe Claire @Videotron

• Wendy Chen (@WendyCh62813748) reported 13 minutes ago

  @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!

• Hanner Jimenez (@HannerJimenez3) reported 16 minutes ago

  @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

• KT (@kt_orsomething) reported 16 minutes ago

  @Videotron Brooooo pls fix ur wifi it’s been 3 days now every other internet provider has been up and working for a while… there’s no way y’all have 80% back

• G Money 🇦🇲❄🇨🇦 (@expozhabs) reported 19 minutes ago

  @Videotron Party is over. Time to cancel. I'm assuming that I'm gonna get one year of free tv and internet at this point. 🥶 #verglas2023

• alex arrowsmith (@arrowsauce10) reported 25 minutes ago

  @Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?

• Rick (@ric_yul) reported 26 minutes ago

  @Videotron Will Videotron be crediting customers, the days without service?