Vidéotron

Vidéotron Outage Report in Surrey, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Surrey, British Columbia 12/11/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _Twan_ Tony Starks (@_Twan_) reported

    @fagstein @redroomrantings @Videotron my LTE is also not working

  • LeaSchizas TheWritingJungle (@LeaSchizas) reported

    @Videotron pierrefonds, no internet and TV service. What's going on.

  • KingKarbel King Karbel (@KingKarbel) reported

    @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

  • specialkitty2me Avery Duck 🇨🇦 (@specialkitty2me) reported

    @Videotron OK. I have no internet and when I call, it tells me the numbers for technicL support and customer service, don't exist. Would appreciate some answers and service

  • Redondizou Ali (@Redondizou) reported

    @Videotron why have all your services stopped? Website not opening, neither is customer service number working

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔

  • arotheram Andrew (@arotheram) reported

    @Videotron can you please let us know anything? Seem you have a major incident!

  • anafuja AnaFuja (@anafuja) reported

    @Videotron none of your customer service lines are actually in service, and my internet has gone out. What is going on?

  • Jeff_Macarine EliteFourJeff (@Jeff_Macarine) reported

    Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!