Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ez Money
(@EzMoney53304555) reported
@xQc @xQc is Videotron your ISP? my internet was down also for a while, it will be fine tomorrow.
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Kaotic 🇨🇦🍁
(@Kaotic_Shadow) reported
@Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃
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YOW Progressive
(@ProgressiveYow) reported
Sadly going to have to give up @Videotron mobile as they don’t support eSim and iPhone 14 doesn’t have a SIM card tray. Shame as they have been good for the last 4 years. Any suggestions??
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Kristian Kahn
(@KristianKahn) reported
@Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.
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A cutie Wit a Booty
(@aCutieWitAbooty) reported
@SheLoveslvan mon gym au complet a shut down a cause de videotron
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Planter of Seeds ⚡️🇨🇦⚽️🇳🇬
(@AnyBeeGirl) reported
@paxful I have 5G on my iPhone connection to the Fido (Rogers) network and I have Videotron wifi at home and I did it mobile data on and off. Same thing.
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Aime
(@ijenda44) reported
Is it true that customers need to pay 100$ for a tech to come and install internet and TV at home @Videotron ?? Tried to do the installation myself but the connection is very poor.. thanks for your help!
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SMHKMN
(@smhkmn) reported
People have been asking @Videotron for eSim support for many years and they didn’t act. The loss of customers they are going to experience in the coming weeks is 100% due to their lack of ability to plan ahead. One iPhone 14 means I need to move my whole family. Sucks.
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Kristian Kahn
(@KristianKahn) reported
@Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!
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Michelle Franklin | Author | Game Writer 🖤🤍💜
(@MrsDenAsaan) reported
@Chr1sTRoll @Bell_Support May I recommend Videotron instead? Bell is notoriously terrible here, and I've had very few issues with the other.