Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (59%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (8%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Wi-fi | 28 days ago |
|
Burnaby
|
Internet | 10 months ago |
|
Surrey
|
Internet | 2 years ago |
|
Surrey
|
Internet | 3 years ago |
|
Surrey
|
Internet | 3 years ago |
|
Surrey
|
Internet | 3 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Caracticus Thirdaisi (@Caracticus) reported@TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.
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Mila (@Mila99344837) reported@Videotron Internet has been down for almost 2 hours in DDO
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Logan Foster (@LoganCDN) reported@Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.
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Quentin C (@CLARENNE_Q) reported@Videotron @NuPays Same issue here with Helix !
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dynastyhua (@dynastyhua) reported@gerrybeliveau @Videotron Internet is down in roxboro also
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Jack (@jackxred) reported@Videotron any update on the outage in pierrefonds?
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Ron Turchyniak (@rturchyniak) reported@fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.
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Logan Foster (@LoganCDN) reported@Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.
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.Zack//Rabbit (@ZackTaylorFA) reported@CakeBunnyNSFW @PandasAndVidya That would make sense. Never heard of "videotron" before
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Justin McKenzie (@mac_justin) reported@darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.