Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Wi-fi | 1 month ago |
|
Burnaby
|
Internet | 10 months ago |
|
Surrey
|
Internet | 2 years ago |
|
Surrey
|
Internet | 3 years ago |
|
Surrey
|
Internet | 3 years ago |
|
Surrey
|
Internet | 3 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie (@MelKay514) reportedSo.......@videotron disconnected my 76yr old mothers phone line by mistake, gave her line to someone else & they don’t want to reconnect her line cause it would ‘inconvenience’ their new customer smh! 2 months dealing w/ customer service and no resolve! This BS is unacceptable!
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Mahdi. (@Dctr_MaD) reportedamericans really have it with customer service. almost fell in love with the lady at the other end of the line. Videotron/Bell prenez des notes.
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نا محرم (@FerhanSiddique) reported@Videotron Don't you guys have cross check for your lousy service, don't you monitor and control your CS performance
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Jeff (@Jeff60838977) reportedWhy is @Videotron throttling my internet? I pay too much money to be getting this awful service!!! smdh
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REV TV Canada (@revtvcanada) reported@marbou78 @ASCoC @Videotron Thank you for this; it’s insightful and will help. Thanks again for your time. We have a lot of information now and we have a better understanding of where the “breakdown” of communication may be occurring. Ultimately it appears the third-party isn’t imputing data given to them.
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Eric (@ebiss150) reported@Videotron Meanwhile, I'm paying extra for a phone plan that includes a phone that has been payed off for months now. Poor choices, I don't like iPhones, and the Samsung/Motorola are the size of tablets.
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Cryptaryan🇨🇦 (@Cryptaryan) reported15 days ago, I cancelled my @Videotron television service.. ..the BEST 15 DAYS EVER!!
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Elie ann Vignola (@vignola_ann) reported@kristinebarbara @Videotron I had no problem yesterday with my internet , im close to the iga
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Chris74 (@Chris7435266055) reported@Videotron I will just cancel my service, thanks. Also don't make your clients wait 30 40 50 minutes trying to get in touch with you using 611. It's just like shitting on them. Hire more people if you want to show that you care about them. Its now more than 25 min waiting 2 talk 2 U...
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Molly🐝 (@mollyangers_) reportedMa tv a pas bugger d’la soiree... OD commence... a bug en tbk🙃🙃 @Videotron better fix this again plz