Vidéotron Outage Report in Surrey, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
Anyhow this whole sell-off to Videotron is a fix. A gov fix. Gov selected who can play & who will play via the spectrum auction that saw them sell spectrum to Tron when they shouldn't have. A fix. That is that.
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Kevin Petker - Princess World👑 - FUNDED!
(@KevinPetker) reported
@Videotron Talked to a support agent at 8:55pm, "Should be half an hour or so.", well it's 10:04pm, no messages, no tech. My kids are in bed, don't need someone stomping around. Why do I need to call/follow-up? Why am I not being informed? This a full day without phone or internet.
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jaydeee rn soon
(@sweetjaydeee) reported
@Videotron why is our internet so slow, sometimes not even working during afternoon and evening these past few weeks even though the cables/wires have been changed by your technician last month already.
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Marissa Sidel
(@marissasidel1) reported
@BellCare After a week of getting ****** around with no shows and no return calls for faulty equipment we finally made the switch to @Videotron. Everything works and the speed is like lightning. You’ll never see us again.
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jack mcgraw
(@redmcgraw1) reported
@FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?
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Forty Two
(@TwoXTwentyOne) reported
Beware of @Videotron hypocrite tactics, they sent me a technician mentioning there would be fees but didn't mention the said fee. They billed me 100$ to terminate a cable... What a damn ripoff. They refuse to credit the amount whatsoever, very anti consumer!
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Marcel de Hêtre
(@marceldehetre) reported
@Videotron you can tell the temperature of my Gateway but you can’t find the source of the noise on our signal so our internet connection drops every 15 minutes…
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Jeffery A Thomas 🇨🇦
(@JefferyThomas) reported
Hate that @Videotron is trying to jam this Helix garbage down our throats. (Arrogant customer service as well) More features disappearing for Illico customers. #Bell still not offering decent speeds 400Mbps+ in my postal code.
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The Oracle
(@Lemom60668) reported
@Bell I have access to a Spotify playlist, but not too a Videotron system login. Over the same current data connection. Lul wut #polqc
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌