Vidéotron Outage Report in Surrey, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (18%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

City	Problem Type	Report Time
Burnaby	Wi-fi	25 days ago
Vancouver	Internet	2 months ago
Vancouver	Wi-fi	4 months ago
Burnaby	Internet	10 months ago
Vancouver	TV	11 months ago
Vancouver	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jack Horton (@jackphorton) reported a minute ago

  @Videotron been on hold a while. are you having a general outage? no internet (again) :(

• Marc-André Auclair (@EAUclaire2010) reported 5 minutes ago

  @Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!

• IIICOMPLEXIII (@IIIComplexIII) reported 7 minutes ago

  @Videotron can you, for the love of ******* christ, fix the ******* internet. You are a dogshit internet service.

• mel n. (@kedollarsignhaa) reported 7 minutes ago

  @Videotron having wifi issues in cote st-luc. Is there a known issue?

• IdlyMusing (@IdlyMusing) reported 10 minutes ago

  Anyone else lose their Videotron cable tv service?

• Djimy Rouzard (@drconsultant3) reported 13 minutes ago

  @Videotron @ETCBUYS Seem like Videotron is down again

• bullizking (@bullizking) reported 16 minutes ago

  @Videotron is there another outage???

• Nic De Nino (@514gooch) reported 18 minutes ago

  @Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.

• Dale Smith (@educ307dale) reported 19 minutes ago

  @KnaapenMonica I'm in marketing so I think I have an increased awareness for advertising around me. Last week I switched from Videotron to Fido and the only ads I see on my Tik Tok feed are for Fido. It's strange, mostly because I'm already their customer so they don't need to advertise to me.

• Marc-André Auclair (@EAUclaire2010) reported 22 minutes ago

  @heyitspazz @Bell_Support Yep same thing here ! Will pay less with videotron and more stable connection. Bell sucks !