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Vidéotron

Vidéotron Outage Report in Surrey, British Columbia

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

CityProblem TypeReport Time
Burnaby Wi-fi 1 month ago
Burnaby Internet 10 months ago
Surrey Internet 2 years ago
Surrey Internet 3 years ago
Surrey Internet 3 years ago
Surrey Internet 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Bell filed a #CRTC outage report. Just showed for me. Did Rogers? Did Videotron? Did Fido? Did Freedom? Any wholesalers? Any resellers?

  • IncomesM
    RuffBuzz™️|Project Advisor & Business Dev. (@IncomesM) reported

    @Videotron Hey my mobile data and cellular service is not working at all. Any recommendations ?

  • meletakos
    NickDarius 🚹 (@meletakos) reported

    @Videotron any updates on service being restored in H3M 1N4 area?

  • davesimonmma
    Dave Simon (@davesimonmma) reported

    @C_ROPH That sucks. My cable stayed on. Videotron too. It was a decent show.

  • freefox76
    Al (@freefox76) reported

    @Videotron @jamie_montreal Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

  • fidorulz
    fidorulz (@fidorulz) reported

    @Videotron you guys need to have an outage map like hydro Quebec.That way people could see if there are outages in the area & not call in to find out if there is one or if te issue might be something else. Can you confirm if there is an outage in the area around H7W postal code

  • jamie_montreal
    Jamie (@jamie_montreal) reported

    @Workhusband92 @freefox76 @Videotron Hopefully :) I'm still confused about why it even went down when hydro didn't go out though.

  • GloriaCormier
    Gloria Cormier, CPACC (@GloriaCormier) reported

    @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

  • t0xicsaurus_ttv
    Mr. J (@t0xicsaurus_ttv) reported

    @9ymw7dg2wm @Videotron My theory is that the entire tech team is playing on a private Minecraft server while ignoring that everyone has no internet. This way they get down time and can farm those minerals.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    I want to see the initial outage reports given to the #CRTC from Videotron, Rogers, Freedom & the wholesalers and resellers. Sad sack f'ing industry.