Vidéotron Outage Report in Surrey, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (14%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Surrey, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	one month ago
Vancouver	Wi-fi	3 months ago
Burnaby	Internet	9 months ago
Vancouver	TV	10 months ago
Vancouver	Internet	10 months ago
Vancouver	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Louis Dion-Marcil (@ldionmarcil) reported 4 minutes ago

  @fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.

• Alexander (@Alexand90873019) reported 4 minutes ago

  @Videotron my internet is down and the website and phone number done seem to be working.

• Camille Bergstaller (@CBergstaller) reported 6 minutes ago

  Dear @Videotron you raise everyone’s monthly bills for better service. But today we are experiencing major internet outage across Montreal and to top it out all your phone lines and websites are down?? Explain! #videotron #internetoutage #nowifi

• Wahaj Uddin (cupid55) (@IamWajz) reported 8 minutes ago

  @PreferToRemain What’s wrong with Videotron? Even there phone lines are down

• Mpatt Mpatt 🗣 (@mpatters_can) reported 11 minutes ago

  I think videotron is having some major issues... (in Gatineau as well)

• Chris 🔜 Canceled 🔜 Youtube B2B Twitch (@Toothpaste1077) reported 11 minutes ago

  @ItalStallion14 @Videotron I still have internet on half my **** its so ******

• Cyn 🚴‍♀️💨 (@Cynister72) reported 12 minutes ago

  Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

• Hangry_Beaver (@HangryBeaver1) reported 13 minutes ago

  @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?

• Ann Lemieux (@ann_lemieux) reported 19 minutes ago

  @Videotron unable to call for tech support??? (514)

• King Karbel (@KingKarbel) reported 20 minutes ago

  @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.