Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sutton, Montérégie, Québec 12/06/2025 15:45

December 06: Problems at Vidéotron

Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • swearahs Sara (@swearahs) reported

    @Videotron Can you PLEAse Give us a time frame of when will this issue be resolved?!!!!!

  • BrowncoatGhost Louis (@BrowncoatGhost) reported

    @Videotron @Videotron any update on service in Verdun?

  • sandiestone_ Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!

  • Roger40625453 Elisa (@Roger40625453) reported

    @Videotron Please fix it asap

  • DrebOnly gad (@DrebOnly) reported

    @anomadastrail @Videotron Then shut ******** up lol

  • _Cavalca Daniel Cavalcante (@_Cavalca) reported

    @Gxtstr8cash @Videotron They'll not give any ETA because probably or will be terrible news or they have no idea when it'll be fixed. I choose the second option

  • amoli38393069 amoli (@amoli38393069) reported

    @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron when will the service be available in Laval

  • LaVigneDeRaisin Alex (@LaVigneDeRaisin) reported

    @Videotron“To keep meeting your needs& offering you an increasingly reliable, powerful network, Videotron will adjust rates of services in 2023.” Unless that extra money is partially allocated to improving backup battery systems for power outages, you fail to meet Quebec’s needs.

  • amoli38393069 amoli (@amoli38393069) reported

    @emaildee @Videotron Maybe next time you sign up for a service you'll educate yourself? 🙄