Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sutton, Montérégie, Québec 03/05/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Manic_Madman IVAN? (29-32-13) 🐝🇨🇦🇨🇱 (@Manic_Madman) reported

    Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?

  • sterling_cohen Sterling Cohen (@sterling_cohen) reported

    @Videotron People with power outages running their generators still had internet and wifi your telling me with power back on you guys can’t fix your internet get good Vidéotron…..

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

  • Nadia12014717 Nadia Le Guern (@Nadia12014717) reported

    @Videotron Montreal Villeray / Ahuntsic still no internet! It's going to be 48h ! I am surprise to see that the media are not reporting this at all! I remember during Rogers blackout it was all over the news !!! Strange...

  • tinsbabe Athena 🇨🇦 (@tinsbabe) reported

    My mom has power. However her building uses @Videotron for the entrance buzzer system & her phone, internet & cable. The whole system has been down since Wednesday and we can't get in touch with her unless we drive over. She's 85 and alone like most of the people in her building

  • CatIs4Fyte Nezzy (@CatIs4Fyte) reported

    @Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!

  • FeathyWap Jeremy (@FeathyWap) reported

    @Videotron Bell never went out, we better be compensated

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.

  • sterling_cohen Sterling Cohen (@sterling_cohen) reported

    @Videotron Bell is just superior clearly bell didn’t go out at all during the outage