Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sutton, Montérégie, Québec 11/16/2025 19:35

November 16: Problems at Vidéotron

Vidéotron is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sdnil666 sdnil (@sdnil666) reported

    You’d think that having experience as a customer service representative would stop me from crying on the phone to a stupid videotron employee BUT ALAS

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    The solution for Videotron is to pay this modem and buy a new one. The I should pay 2 new modems because their cheap hardware they sell. A shame .. I am trying ti rig off and see another provider.

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @VincentGeloso @ShawInfo @Rogers 1. Prices have been falling because of extra competition from Videotron and Shaw. 2. In international comparisons, we still look very bad.

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    @PKP_Qc hints that Videotron would be interested in buying Freedom Mobile; says the company was interested back in 2008 in building a national wireless network but found the spectrum auction too expensive. #INDU #telecom

  • jfmezei Jean-François Mezei (@jfmezei) reported

    4th player strategy in late 1990s failed. Both Fido and Clearnet ceased to failed. 4th Player in 2007/2008: While Videotron/Eastlink survived, Canada still ranks near/at top in terms of most expensive so after 10 years, still not working. #CRTC

  • Faber4Real Todd Faber: Blocked by Scientology! (@Faber4Real) reported

    @AwesomeO8183 @pizzanachos69 MOVIE IDEA NUMBER 68482: Danny McBride is the new player/coach of the Bison de Québéc, a horrible team that is completely modeled on the @BuffaloSabres and plays at Centre Videotron. Major League meets Slap Shot Rated TV-MA

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @checkupcbc Am with Videotron same service and another price increase ($6.50 increase)

  • jeffrey_grospe jeffrey Grospe (@jeffrey_grospe) reported

    @Videotron The internet is so slow today :( keep losing connection....

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.