Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sutton, Montérégie, Québec 01/21/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tuste69 Marvin Taylor-Ebanks (@tuste69) reported

    @Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @vladcatrinescu @Videotron I don’t work with Vidéotron, I think I can help with that try adding 1 before calling any number in or out of the state like+1514***. As for 611 it won’t work.

  • lnsmontreal Lorne Switzer (@lnsmontreal) reported

    @Videotron down since yesterday

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron @tuste69 Outage in Ottawa is on day 4. They’ll get to it, but have low expectations. CS said it may take a month based on previous experience. I had to get a Bell plan today to get me thigh 😡. I’ll be sending Videotron the bull for credit as at day 3 they’re in breach of contract.

  • segacs segacs (@segacs) reported

    Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.

  • graemedmoffat Graeme Moffat (@graemedmoffat) reported

    @fanCRTCProfling @VassB If you can find a single person who would choose to wait for Bell or Rogers or Videotron to eventually maybe deliver service someday over having StarLink now, that would be a very impressive feat.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @Videotron While this is good to help people in need. But there are people of Yemen 8 years of war and I know people can’t get in touch with their loved ones because they don’t have internet in Yemen not even power or food. Or it’s because they are not white ?

  • cuto8 Curtis (@cuto8) reported

    @Videotron is there a data issue with cellular networks in #Ottawa area? Data doesn't work. Happens on both my wife's iPhone 12 and my Samsung S21. #outage