Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sutton, Montérégie, Québec 01/06/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mowi0666 TheWheelofMarc (@mowi0666) reported

    I received an email Friday with an order for Wi-Fi pods which I never ordered. I called retention today to resolve all of this and get a credit for the missed appointment. I also explained this is a retention issue as Videotron quoted me 150 tax in for same services.

  • ErpFrontier ERP Frontier (@ErpFrontier) reported

    Just got the phone hung up in my face by @Videotron csr Louis Eric and told they will sue my mother for overcharging her a 1500 invoice. That is grade A customer service.

  • chanelchahine chαneℓ☽ (@chanelchahine) reported

    @Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.

  • myamoonbaby ☽ муα мσση ☾ | $𝟴 𝗢𝗙 (@myamoonbaby) reported

    Not going to lie, the human at Videotron was hot asf DAMN I was out there in my lazy fit looking like I just finished staying up all night to watch Ghostbusters

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.

  • Shadow_Hy Laurent (@Shadow_Hy) reported

    @Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?

  • lapensie Creighton Lapensie (@lapensie) reported

    The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!

  • benniboya_ B (@benniboya_) reported

    @Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.

  • the_bluebottle andrewemanuel (@the_bluebottle) reported

    @Videotron any idea how long the internet outage in West Island (Montreal) will last for?