Vidéotron Outage Report in Sutton, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Commissioner Miner (@fanCRTCProfling) reported a minute ago

  @BigBadJuan @RessyM Differential censorship. Zero-rating of words. Those who can afford to read words and those who can't. This already occurred & is occurring via "FB's free internet" + w/ Videotron. Or, what if the Bell refused to carry certain words (RE: Faith Goldy issue)? Already occurred.

• Emmanuel SAMPIN, ing. (@esampin) reported a minute ago

  @Videotron My residential internet service is down for the last 30 mins. I am in Saint-Leonard (Montreal)

• Isa L (@bbfrack) reported 2 minutes ago

  @Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....

• mlevison (@mlevison) reported 2 minutes ago

  Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.

• Eric Shenfield (@shennyboy) reported 3 minutes ago

  @oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.

• Chris P Bacon (@pozpiggy86) reported 7 minutes ago

  @fanCRTCProfling So... Since most people are unemployed, rather than working from home, the poor and underprivileged people who are in an unfortunate circumstance must subsidize the people who are working from home... No... Sounds to me like @Videotron mismanaged their network!

• Eric Shenfield (@shennyboy) reported 12 minutes ago

  So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

• Chuck from 🇨🇦 (@chuckfromcanada) reported 16 minutes ago

  @Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.

• Chuck from 🇨🇦 (@chuckfromcanada) reported 20 minutes ago

  @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

• Hugo Sham (@HugoSham) reported 22 minutes ago

  Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC