Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sutton, Montérégie, Québec 11/18/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron is there something wrong with channel 791 MLB network? We've just had a black screen on there all day...

  • WhippedK WhippedKream (@WhippedK) reported

    @Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.

  • OceanNoodle Leviathan (@OceanNoodle) reported

    @Videotron Internet is down for some residents in Gatineau. Can't even watch TV. What is happening?

  • Elzora84 elzora84 (@Elzora84) reported

    So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(

  • O_Slimani Omar Slimani (@O_Slimani) reported

    Well, ******* for believing that @PlaneteCourrier and @Videotron would be doing their job properly. Unbelievable.

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    By unplugging my fibe tv with Bell due to major technology issues,i went back to videotron. They have only a few time shifting channels unfortunately.

  • playford_brett Brett Playford (@playford_brett) reported

    @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff

  • DunwichMelony Melony Dunwich (@DunwichMelony) reported

    @Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.

  • Elzora84 elzora84 (@Elzora84) reported

    12 hours later and still no ****** internet. Good job @Videotron and your amazing customer service that just keeps telling us it will come back eventually. Streaming is a job and needs internet. I swear for no service this long we better get credit back