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Vidéotron

Vidéotron Outage Report in Sutton, Montérégie, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sutton, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sutton, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ann_lemieux
    Ann Lemieux (@ann_lemieux) reported

    @Videotron unable to call for tech support??? (514)

  • hutaoble
    HAPPY NEW YEAR !! (@hutaoble) reported

    videotron please fix your wifi problem tabarnak

  • jchavech
    Pepe Chavez (@jchavech) reported

    @Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?

  • SasakiAlberto
    Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported

    @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

  • farnaznaz
    farnaz (@farnaznaz) reported

    @Videotron the worst and least reliable internet service ever !!

  • Jeff_Macarine
    EliteFourJeff (@Jeff_Macarine) reported

    Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!

  • Redondizou
    Ali (@Redondizou) reported

    @Videotron why have all your services stopped? Website not opening, neither is customer service number working

  • FrancoisPeladau
    FrankieP (@FrancoisPeladau) reported

    @CanadianKryles @Videotron It is a system wide outage. No ETA.

  • ldionmarcil
    Louis Dion-Marcil (@ldionmarcil) reported

    @fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.

  • CBergstaller
    Camille Bergstaller (@CBergstaller) reported

    Dear @Videotron you raise everyone’s monthly bills for better service. But today we are experiencing major internet outage across Montreal and to top it out all your phone lines and websites are down?? Explain! #videotron #internetoutage #nowifi