Vidéotron

Vidéotron Outage Report in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 12/11/2025 14:45

December 11: Problems at Vidéotron

Vidéotron is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CursorDance CursorDance (@CursorDance) reported

    @Videotron internet is down here in L'Épiphanie Quebec any estimate of when it will be fixed?

  • Meghann_88 Meghann C (@Meghann_88) reported

    @jclouti They did this to us in 2018 as well. I am hoping @Videotron works something out with @AMC_TV and we get to keep it. Otherwise my family and I will be looking into a new service provider.

  • kaIlimari kalli ✨ (@kaIlimari) reported

    **** U VIDEOTRON I JUST WANNA PLAY MINECRAFT!!!!!!!!!!!!!!!! GET THE INTERNET BACK ON!!!!!!!!!!

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.

  • Lewphoque Loup Phoque (@Lewphoque) reported

    @Davy_Ray @Videotron Same problem here!

  • Pirate_Captain5 Pirate___Captain (@Pirate_Captain5) reported

    @Videotron were under a ******* lockdown, fix your ******* service.

  • Pirate_Captain5 Pirate___Captain (@Pirate_Captain5) reported

    @Videotron fix your ******* internet

  • RecklessNebz Jamar Trayvon Lackson (@RecklessNebz) reported

    @Videotron my @AppleSupport iPhone not even 2 years old and it’s slower than slow. Let me find out you guys are slowing that sh!t on purpose///!

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported

    @JaneMoneypenny @Bell We had nothing but hell dealing with Bell. Home Phone, slow 6 meg DSL internet, three cell phones sharing 6GB, was paying $500 per month. Now with Videotron, minus the home phone, now paying $235 month for 4 cell owned phones with 8GB each, 150 meg unlimited internet.

  • CaptnRanger CaptnRanger (@CaptnRanger) reported

    @Videotron my call of duty is not working, what’s going on with you guys.