Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/01/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RotiiK RotiiK (@RotiiK) reported

    good everyning twiteter i am drunk @BaileyThe16th ;left early @mitocatria thinks im stupid drunk adn @ClanGoat its like a straight goblin monkey and i just texted my friend about how i feel about her and videotron stopped working ealier today ******* shitbags

  • y_cupidon (izanagi)⁷ (@y_cupidon) reported

    @fatjuicyheart was over there like damn not again videotron then I realized

  • no_god_is_great God Is Not Great (@no_god_is_great) reported

    @LiRong201909 @Videotron Yes it is safe and either goes down the other will work.

  • MetalWifeLife Laura Marino (@MetalWifeLife) reported

    @Jamseyyboi @Videotron Same here! What’s going on, Videotron? We tried chat for help but it disconnected. And phone help is out of business hours!

  • HausOfAshleyy ashy (@HausOfAshleyy) reported

    @Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???

  • aiannantuoni Anthony Iannantuoni (@aiannantuoni) reported

    @Videotron Services are still down in certain areas of Laval!! Any updates guys?!

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Videotron was down yesterday? Why would they do that on a day where I wasn't working?

  • sle118 Sébastien Leclerc (@sle118) reported

    @StinkyStonkster @Videotron Go ahead and do that. Bell service sucks all the time. Good luck

  • TheJoelEllis Joel (@TheJoelEllis) reported

    Hey @Videotron Tuesday morning im walking into the closet bell or telus or rogers store and ending my service with you guys! 10/10 worst customer service and reception YOU GUYS ARE A JOKE WOULD NEVER RECOMMEND

  • soitsdina Dina (@soitsdina) reported

    @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or you still are having issues on your end?