Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/04/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • arrowsauce10 alex arrowsmith (@arrowsauce10) reported

    @Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?

  • MaryanneBerube Mary-anne Berube (@MaryanneBerube) reported

    @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Enough is enough. I am not part of the 80%. I still don't have the service after it worked (briefly) yesterday. Trying to call customer service, the line is always busy. A Videotron customer since 2007, now have Internet, TV, mobile, I will be switching to Bell. So disappointed

  • FontonMustapha FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron There is still an internet outage in Cote des neiges sector

  • Musicnel1 Musicnel (@Musicnel1) reported

    @Videotron No service, but invoice well received. seriously?!? @videotron

  • WendyCh62813748 Wendy Chen (@WendyCh62813748) reported

    @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Still out here as well, stupid flashing orange light.

  • kt_orsomething KT (@kt_orsomething) reported

    @Videotron Brooooo pls fix ur wifi it’s been 3 days now every other internet provider has been up and working for a while… there’s no way y’all have 80% back

  • DanteInfn Dante's Inferno (@DanteInfn) reported

    @Videotron I'm definitely not part of that "90%" still down since Thursday 4pm In Montreal's Sainte Genevieve... luckily my Rogers phone started working early today which I'm using as a tether to surf with.

  • BaptainCuttlet CrownedCuttlet (@BaptainCuttlet) reported

    @Videotron SOME of us HAVE SUPER TIME SENSITIVE WORK! >:C Don't lie, that 60% is probably higher! FIX IT!!!!!!