Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 12/09/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ChronicsGe Ge_Chronics (@ChronicsGe) reported

    @Videotron you must be the most horrible company to work with when it comes to internet ur shyt is literally year 2000 dud Internet

  • JasonPayette Jason Payette (@JasonPayette) reported

    @Videotron Is there an outage in Pointe Claire at the moment?

  • RabbitReddog RedDog Rabbit (@RabbitReddog) reported

    @Videotron @D_Robertson41 It's got nothing to do with any individual service, it's everyone!!

  • clogicca Steven (@clogicca) reported

    @Xiaomi will it work in canaduh on @Videotron network? if so, please send one to Me 🙏🤔🤠

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again

  • asta asta (@asta) reported

    @TSN_Sports would love to but your signal isn't getting through on @Videotron today. GRRRRR

  • datacrypto1 M (@datacrypto1) reported

    @Videotron I dont need help, I need stable internet.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron and before you lecture me on how to use the PVR, I went and had to set "Record series" again, since next week episode wasn't set to record. It not like you have ever fixed any of the TV guide issues I have had in the past. So I keep complaining. Pay more, get less.