Vidéotron Outage Report in Thorold, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Full Outage MapProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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Total Blackout
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TV
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E-mail
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Phone
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
David_iB
(@davadivou) reported
@Videotron internet is completely down in Laval. Restarted router & modem. Nothing is working.
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Hubert Figuière
(@hfiguiere) reported
@Videotron self-serve? so why do I need to wait TWO HOURS on the phone to get a discount for poor services. That's not self- serve. That's just pretending to care. I couldn't give a damn about what you list here. I only pay for TV.
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Eric
(@ebiss150) reported
@Videotron Meanwhile, I'm paying extra for a phone plan that includes a phone that has been payed off for months now. Poor choices, I don't like iPhones, and the Samsung/Motorola are the size of tablets.
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Eduardo Prado
(@aliasprado) reported
@Videotron The site is pretty much useless during night bc it somehow needs daily maintenance, and forget about trying to make any changes without having to jump through hoops and having to log in 2 or 3 times bc you get disconnected. Awful.
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Eleni Polychronakos
(@HelenEleni) reported
What do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet
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Gary Robertson
(@GaryRobertson24) reported
@Videotron here on l’île d’Orléans all of us who have been moved to Helix are very frustrated. It is all over the island Facebook groups how bad it is. Something need to be done about the level of consistent service we are getting here. Basically anyone who upgraded is screwed
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Eric
(@ebiss150) reported
@Videotron very unsatisfied with service I've received. My plan includes a phone exchange every 2 years. But to get a new phone this time videotron wants to charge me an extra 5$ a month. Decided to keep my old phone. I'm already paying$150 for home phone, internet and cell.
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Meghan Amy
(@MegsNU) reported
@Videotron channel 685 has been pixelating for last two days. Not happening on any other channel or streaming service. Is it safe to assume you are having signal issues again? #mixedsignals
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eric wuttunee
(@Eric80892337) reported
But I'm not taking any chances I got another notice with Videotron my cable service this week that there's been an attempt of hacking within my server so that's where we're at guys.... I pay $67 a month extra to have my firewall
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PooPsTech
(@PoopsTech) reported
@reneritchie Hey René yesterday I saw the Macbreak and your internet speed was really bad and we could hear your voice and your mouth would start 4-6 seconds later. You might want to look into this. You with Videotron?
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