Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/28/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • 1JayCook Jay (@1JayCook) reported

    @Videotron can we please get support. Open 24/7 my *** 1877380 2611 You swith our modem now nothing works.

  • JesssAdel JustJesss 🕹️⚡ (@JesssAdel) reported

    @Videotron @KJ_Parker_008 Actually they refuse to help me because I'm not directly with Videotron even though it's YOUR cables that are the problem. I dare you to get me in contact with someone who ACTUAL cares and can ACTUALLY help. Bet you won't though.

  • abramoj Abramo (@abramoj) reported

    @Videotron there’s a problem with my wife and I’s cellphone line. We cannot make or receive calls

  • BouabdoMaria Maria Bouabdo (@BouabdoMaria) reported

    Is anyone else in the Montreal area having wifi problems with Videotron right now??

  • FurstWonder FURST (@FurstWonder) reported

    @Videotron Fizz has to be THE worst cs service in history, how you take money and don’t give a service previously agreed upon… It’s been two dsys and I only get redirected this is a **** company ran by robots

  • Offset01 Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron are you having issues with the cell service, I am unable to make or receive calls

  • thy_anomaly Anomaly (@thy_anomaly) reported

    @JesssAdel @Videotron Wtf that sucks *** dude

  • lori25986007 lori (@lori25986007) reported

    @Videotron allo is videotron completely down maybe you could post some news about the outage. Boisbriand

  • NickytaLeb NK Leb (@NickytaLeb) reported

    Internet slowing down again. Is this going to be a regular thing? Quebec, Videotron, etc.

  • GringoStarr2029 SpacedDuck (@GringoStarr2029) reported

    @Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.