Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 01/16/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RaphaelPoire Raphaël Poiré (@RaphaelPoire) reported

    @TheNeilHaley @Videotron I'm having the same problem

  • jfg956 Jean-François Gagné (@jfg956) reported

    I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

  • 80sgirlforever 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported

    Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

  • AuthenticCanuck 🌻MAD SQUIRREL (@AuthenticCanuck) reported

    @Videotron internet services DOWN again (since midnight last night). Major outage. Montreal/off-island. Anyone else file a complaint yet?

  • TheNeilHaley ThatMainframeDude (@TheNeilHaley) reported

    @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.

  • Sal_tucci Sal Tucci (@Sal_tucci) reported

    @Videotron is internet down in the vimont laval area? When will it be restored?

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    Man i though @Videotron internet was bad…@BELL is worse

  • Saliqbal2016 Saleem 🇨🇦🇵🇰 (@Saliqbal2016) reported

    @Mikeggibbs Ditching Bell Media, going over to Videotron. Can't support such organization by paying for their services.

  • jesse_arcouette Jesse Arcouette (@jesse_arcouette) reported

    @Videotron why is my internet not working all of the sudden? help

  • go_literary GO Lit (@go_literary) reported

    @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService