Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 03/19/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • felix93346091 felix (@felix93346091) reported

    @wow_rs_ @Videotron Everyone try to call them right now thats why they’re down

  • anafuja AnaFuja (@anafuja) reported

    @Videotron none of your customer service lines are actually in service, and my internet has gone out. What is going on?

  • specialkitty2me Avery Duck 🇨🇦 (@specialkitty2me) reported

    @Videotron OK. I have no internet and when I call, it tells me the numbers for technicL support and customer service, don't exist. Would appreciate some answers and service

  • Redondizou Ali (@Redondizou) reported

    @Videotron why have all your services stopped? Website not opening, neither is customer service number working

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • jchavech Pepe Chavez (@jchavech) reported

    @Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?

  • DinksTtv DinkSTtv (@DinksTtv) reported

    Gg @Videotron internet down cant stream

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @robertdicesare @danlap4 @Videotron St michel down.... site internet videotron down... ligne de soutien technic down

  • wow_rs_ Nezzy (@wow_rs_) reported

    @Videotron Is this why I had to come to Twitter and all your phone lines are down?

  • AlexeiRamotar Alexei Ramotar (@AlexeiRamotar) reported

    @jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8