Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 03/21/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Outofthepark514 Outoftheparkhitter (@Outofthepark514) reported

    @jacktodd46 Got rid of videotron, so now I’m stuck with sportsnet and TSN and yes I’m already sick of hearing about the leafs. And good damn I miss Pierre Houde!!

  • jackphorton Jack Horton (@jackphorton) reported

    @Videotron been on hold a while. are you having a general outage? no internet (again) :(

  • 514gooch Nic De Nino (@514gooch) reported

    @Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.

  • starrmontee starrmontee 🌱. 🌈. 😺 (@starrmontee) reported

    @Aretho Let me know if you want to switch with our referral code 😼 free month + $5 less + $25 off with referral ! & we weren’t affected by the outage because it isn’t Videotron exactly :P

  • trends_spotter Maxime B. Desmarais (@trends_spotter) reported

    @Videotron What if I don’t have an helix account love. I’ve been waiting for more than 30 minutes without answer on the phone for customer service. Not impressed

  • adam_allouba Adam (@adam_allouba) reported

    @Videotron @jackphorton I am having the same problem, via Ebox.

  • sadlilstoner Thesadlittlestoner (@sadlilstoner) reported

    @Videotron are you guys seriously down again getting as bad as bell

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Idk what Videotron has going on but their wifi is garbage.

  • IdlyMusing IdlyMusing (@IdlyMusing) reported

    Anyone else lose their Videotron cable tv service?

  • richmondmalcolm Malcolm L. Richmond (@richmondmalcolm) reported

    I don't suppose Videotron will issue us a credit due to their midday service outage last Friday?