Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 11/29/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentMcKee Brent McKee🇨🇦 (@BrentMcKee) reported

    @Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.

  • cinderleaves jay (@cinderleaves) reported

    @Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?

  • CoachSanta_ Chevy (@CoachSanta_) reported

    Samsung A70 combined with @Videotron internet and data = prehistoric network speed. It's 2021 and my YouTube videos are playing in 480p because of network speed. Smh

  • dv42_ dv42 (@dv42_) reported

    @greengart @saschasegan I am against mergers that harm competition (AT&T + T-Mobile, Rogers + Freedom) but support ones that would result in a stronger competitor (T-Mobile + Sprint, Freedom + Videotron).

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    kicked in & delivered modest gains for Canadians. Of course, Rogers might be req'd to spin off Shaw's mobile operations, w/ the most likely suitor for them being Videotron, but Quebecor's track record of maintaining a viable competitive presence outside QC is poor. 6/6

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    @Videotron Unless you can help me with that, I'm through.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @SBishayIRIS @iristel @Quebecor Vidéotron either buys Freedom (at which point it is a facilities based provider and has rights to that spectrum) or Videotron sells it to whomever buys Freedom (Verizon?) at which point the spectrum is owned by someone who has facilities based service in those areas.

  • WILFRIEDGOSSE12 Le hoodballer (@WILFRIEDGOSSE12) reported

    @clubdefootmtl @Videotron I dont wanna be rude but we defenetly need to get johnsen out of the club

  • JasonZeroOne_ Jason (@JasonZeroOne_) reported

    mmmhmmm, gota love a cellphone provider like @chatrmobile even though theyre under among the biggest service providers, like @Rogers or @Videotron whichever it is now, i pay my bill, n then what? get cut off every 28th? lol, imagine if u guys cared at all about your clients

  • cinderleaves jay (@cinderleaves) reported

    @Videotron I've tried three different internet browsers (Chrome, Edge, FireFox) as well as mobile. So it's definitely not a me problem.