Vidéotron Outage Report in Thorold, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Louis Dion-Marcil
(@ldionmarcil) reported
@fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.
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HAPPY NEW YEAR !!
(@hutaoble) reported
videotron please fix your wifi problem tabarnak
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Nexco Networks
(@NexcoNetworks) reported
There is a reported issue with @videotron internet connections that may be affecting connectivity and phone services. We will update as new becomes available to us!
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Mr.Ha
(@wha_mtl) reported
@rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00
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Ann Lemieux
(@ann_lemieux) reported
@Videotron unable to call for tech support??? (514)
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Alexei Ramotar
(@AlexeiRamotar) reported
@jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8
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TerreSeche
(@nostrand27) reported
Folks, if you are with Videotron (like me) change your router’s DNS settings to something different like 1.1.1.1. It seems to be a DNS issue more than anything else. @Videotron #videotron #outage
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Alexander
(@Alexand90873019) reported
@Videotron my internet is down and the website and phone number done seem to be working.
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sam
(@txorontxo) reported
You guys have literally the worst access to services ever. En plus de payer des prix de fou par mois, you guys don’t even have the decency to have a reliable internet connection AND customer service. I have never been so angered by a multinational company. @Videotron
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Camille Bergstaller
(@CBergstaller) reported
Dear @Videotron you raise everyone’s monthly bills for better service. But today we are experiencing major internet outage across Montreal and to top it out all your phone lines and websites are down?? Explain! #videotron #internetoutage #nowifi