Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/24/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeZNuTs_Qc Kronos/DeeZNuTs (@DeeZNuTs_Qc) reported

    @Videotron NO CLOUD SYNC ON ANY FUKING GAMES...... FIX YOUR INTERNET IN LONGUEUIL Votre adresse IP est: 135.19.214.2

  • M3rcyQc MercyQc (@M3rcyQc) reported

    Live is cancel ,am fighting with my internet and it running my game not gone live on this shity wifi at all anymore...**** you @Videotron 🤬🤬🤬it was fine before and now am droping packet all the time...

  • allanomfs Allan Lisbona (@allanomfs) reported

    @Videotron thank you for making us wait home all day. No phone, TV or Wifi. Guaranteed to come today. No one showed! Worst customer service ever!

  • allen_arany Allen Arany (@allen_arany) reported

    @Videotron I just got off the phone with one of the rudest agents. I was wanting to know why I was being charged when the phone line was in vacation mode. I spent 4 hours on the line to rectify a mistake that videotron admitted to making in Jan. Only to encounter a horrible experience now.

  • LeslieSpector7 Leslie Spector (@LeslieSpector7) reported

    @Videotron worst service. Waited all day for technician. Kept telling me I was next call. Nobody showed up. No wifi, No television, No telephone. Missed an entire day of work.

  • mtlpurps Precision (@mtlpurps) reported

    Videotron internet down smh

  • LeslieSpector7 Leslie Spector (@LeslieSpector7) reported

    @Videotron Called that a wire was cut and down outside my house. Was told technician would 100% arrive by end of day. Lie after lie from customer service. Wasted an entire day waiting for technician

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @stevenchase Rogers, Bell/Telus-Ericsson 5G gear, Videotron, Sasktel- Samsung 5G gear, Freedom was down to Nokia and Ericsson 5G gear before sale put hold on project. Who's left? The majority of providers all use the big carriers networks.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mgeist So all together, the "no-shows" I know of: -Bell & Videotron refused to show up at LCJC (was stated last year ~ last committee meeting), but they were consulted & support it, Senate Sponsor said it can develop for other content. -Justice & Public safety refused to show Others?

  • c_stegen Camille Stegen (@c_stegen) reported

    @fagstein Eurgh! I guess it’s why they cancelled the price increase at the last minute? Anyway, they’ve always rented signal from Bell/Videotron/Roger