Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 05/12/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    @jamesk86 @TSN_Sports @Videotron Oh ****!

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    @TechTalk2k If the merger is turned down, Shaw will have to invest in 5G and compete. Videotron cannot compete ever as they have no infrastructure outside of Quebec and cannot bundle and worse cannot afford a competitive strike against their cable business in Quebec.

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fido, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your business.

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @alexposadzki @globeandmail We all know Shaw has lied in the past and we all know how greedy and manipulative Rogers is. Videotron would relay heavily on Rogers for network support so Rogers would benefit by this also. Freedom has been left as sitting ducks when it comes to being competitive we see they are

  • kekomancien Thomas (@kekomancien) reported

    Videotron and Ebox are down, are other services like Bell down as well?

  • Mouadbouras Mouad Bouras (@Mouadbouras) reported

    @seancanlas @Bell switch to @Videotron, Bell is ****.

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron whats the point of alerting sleeping people 12hours away from the source? stupid *** feature.

  • _Samgria Sam🍁 (@_Samgria) reported

    Videotron is the ******* worst

  • kaclk Kayle Clark (@kaclk) reported

    It’s quite possible that if the merger is blocked, Freedom just languishes as a second tier mobile network or just eventually folds or gets sold to Videotron anyways. The indication from Shaw on why they pursued a merger was because the status quo wasn’t working.