Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/13/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • aidanposting GRINDCORE GUY (@aidanposting) reported

    @MajestycSapling Damn videotron do better

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • CoachSanta_ Chevy (@CoachSanta_) reported

    Samsung A70 combined with @Videotron internet and data = prehistoric network speed. It's 2021 and my YouTube videos are playing in 480p because of network speed. Smh

  • lucaciale lucaciale (@lucaciale) reported

    @CoachSanta_ @Videotron The vaccine is supposed to help with connectivity and network speed?

  • MartinArganara1 Martin Arganaraz (@MartinArganara1) reported

    Hey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron

  • kaplanmyrth Andy Kaplan-Myrth (@kaplanmyrth) reported

    In Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @fanCRTCProfling Agreed. This is part of what I am pointing to in terms of why Videotron is a poor candidate for a potential spin-off remedy. As I said, Quebecor's track record-in wireless, broadcasting & newspaper publishing--outside QC is poor. That should play a key role in the review, imo.

  • jessicamenard4 Jesska (@jessicamenard4) reported

    @Videotron Girl, Sophie gravelle, at the kiosque in orleans ottawa, ON didn’t understand what i was saying and started giving me attitude and being rude, cutting me off and wouldnt let me speak. Wishing there was someone there higher up there to help.

  • aezzat30 @shraf (@aezzat30) reported

    @Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????

  • nananeri mariana neri (@nananeri) reported

    @Videotron my internet is down, any idea when the service will be restored? (St Michel neighborhood)