Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 04/19/2024 13:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JustafanYC Justafan (@JustafanYC) reported

    @malorian_arms @Videotron Yes cause everyone is using their cellphones thus the network is congested and slowing down. Imnin the same area and have the same issue

  • greekstud89 Paul K (@greekstud89) reported

    @josanchez65 @Videotron yes Landline are Down too

  • jennie420666 sarah (@jennie420666) reported

    @Videotron no cell service, data, wifi, or tv for 2 days 😐 what the hell are you guys doing

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.

  • freefox76 Al (@freefox76) reported

    @Videotron you need to provide some updates. When is service going to be restored by area for example? I hate to say it but hydro Quebec sets the standard for this, and you are an example of what not to do.

  • middle_kid Anthony (@middle_kid) reported

    @Videotron is there a limit to using your device as a hot spot? Today my gf's is not working but mine is.

  • poulio445 Olivier Poulin (@poulio445) reported

    @Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.

  • ZipCableTray Zip Cable Tray Systems Inc. (@ZipCableTray) reported

    @Videotron, our company is at 573 Delmar, Pointe-Claire. H9R4A9. Our internet &VOIP phone system is out. We have very sketchy cell service and of course, no Internet access either. Can you send someone to check this situation?

  • lepage33 marty lepage (@lepage33) reported

    Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval

  • CatIs4Fyte Nezzy (@CatIs4Fyte) reported

    @Videotron any update on when your incompetence will end and you’ll stop being embarrassing and go back to being at least on par with Bell? I know you guys don’t give a **** but 12 year customer here on 5 services. I’m switching to bell the microsecond my phone contract ends.