Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 03/05/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

  • bernardwolf bernard wolf (@bernardwolf) reported

    @AzemOfLight @Videotron Wtf does being a boomer have to do with it, jerk!

  • JeanSeb84085073 Jean Sebastien Leclerc (@JeanSeb84085073) reported

    @Videotron Down this morning in H8T, came back for only 8 hrs yesterday

  • ScieuxSebastien Sebastien Scieux (@ScieuxSebastien) reported

    @Videotron Ahuntsic service off.

  • debbieabo Deb White (@debbieabo) reported

    What’s happening with @Videotron & @fizz_ca? Finally got wifi back yesterday for a couple of hours only to have it off again. Funny they seem to be the only provider with a problem

  • olivierbousette Olivier1622 (He / Him) (@olivierbousette) reported

    Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me

  • YohaneVC Yohane (@YohaneVC) reported

    @Videotron still down H4P

  • richblackhat Ricardo Alonso (@richblackhat) reported

    @fizz_ca #Fizz @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something!

  • aidenmtl AIDEN (@aidenmtl) reported

    @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night. @Videotron