Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 03/20/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron I have no service since 4 days. You pay the bill of the last 96 hours!!!

  • youbeglazin yuh (@youbeglazin) reported

    @jab_u @Videotron Probably tomorrow lol, they cut the wifi 3 times already and it took almost 24 hours to come back each time. **** videotron respectfully

  • FontonMustapha FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron No internet service in my area. It is extremely disturbing

  • AveWef Averin (@AveWef) reported

    @Videotron Horrible service

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!!

  • Videc0eurSFW videc0eurSFW (@Videc0eurSFW) reported

    @Videotron I cannot believe you dont have a map. Ridiculous, that's the least you could provide us with. I'd like to know if my service is restored or not before going back home.

  • xMARKinMTLx Mark H. (@xMARKinMTLx) reported

    @Videotron At this point I have no faith that service will be restored until after the holidays

  • freefox76 Al (@freefox76) reported

    @Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet

  • youbeglazin yuh (@youbeglazin) reported

    Had internet for 12 hours then it randomly cuts off at 5pm, GET Y’ALL **** TOGETHER @Videotron

  • FontonMustapha FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron There is still an internet outage in Cote des neiges sector