Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 12/28/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • pxolaaaa Paola (@pxolaaaa) reported

    @Videotron, if you gon have an internet outage then run me my money back cause these services ain’t it tuh! I got an online exam in 2 hours, where my Wifi at 🙄 ? #Vidéotron #Videotron #InternetOutage

  • JLB420 Justin Leblanc (@JLB420) reported

    A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage

  • JamieWarren4 Jaz258 (@JamieWarren4) reported

    @Videotron what is going on with your services? I can’t even login to my router to modify settings (Linksys EA8300) ETA for fox?

  • TherrienBR Cristiano Therrien (@TherrienBR) reported

    @ValidTrxcz I'm using a VPN service over Videotron's network and it's working fine. Even faster than before

  • oscarbilde Zoe Layla (@oscarbilde) reported

    literally why is fizz AND videotron wifi down in like. All of Montréal????

  • FayyzerGOD Fayyzer🇨🇦 (@FayyzerGOD) reported

    **** videotron😤😤😤

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.

  • xyz343434 Luc (@xyz343434) reported

    @PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary

  • johnxydous John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Mind your business maybe... wtf

  • COVID_Sanity COVID Data Check (@COVID_Sanity) reported

    @Videotron OH NO! Our internet stopped working on a Friday afternoon with three hours left to go in the work day. Please fix it fast!