Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/17/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF

  • BagelofDeath Kim Belair (@BagelofDeath) reported

    The internet is down across Montreal (for Videotron subscribers) and we mostly can’t work without it, but on the plus side, the internet is down across Montreal and we mostly can’t work without it.

  • agoddamnedbear bear (@agoddamnedbear) reported

    @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

  • Beerhaze Beerhaze (@Beerhaze) reported

    @GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.

  • Vincent___Blain Vincent Blain 🍁 (@Vincent___Blain) reported

    @LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.

  • lapinlapin20 lapinlapin (@lapinlapin20) reported

    @ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

  • kevv2 Keven (@kevv2) reported

    @MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine

  • jkannf26 Jessica N.F (@jkannf26) reported

    @Videotron When can we expect this issue to be fixed?

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm