Vidéotron

Vidéotron Outage Report in Thorold, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Thorold, Ontario 02/11/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm

  • BaconRuffles Matthew Geee (@BaconRuffles) reported

    @Videotron Can you give us an estimate of how long it may take before service returns to normal?

  • Crankshaft25 Crankshaft (@Crankshaft25) reported

    @Videotron why weren’t any of your support numbers working. Not very happy right now

  • Banil1998CA Bachir Azbaty (@Banil1998CA) reported

    @Videotron In westmount the internet is down since 1 hour ago and the customer call Center is not available to reach us

  • agoddamnedbear bear (@agoddamnedbear) reported

    @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

  • Flott_ttv Flott (@Flott_ttv) reported

    @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF

  • erickdahan Erick Dahan (@erickdahan) reported

    Actually the videotron DNS outage is great, will mean less meetings in the coming hours...right? am I right?

  • Gwava_ Ti Gwav 🇭🇹 (@Gwava_) reported

    @idcdaph @theboybibs Toxic is the videotron rep that just hang up on me right after telling me "we're having trouble with the service in your area" 😭 Boy WHAT?

  • singram Mr Frostback (@singram) reported

    @fagstein Haha welcome to Helix! In order to do anything 'advanced' you have to log onto videotron's authentication service ... 🙃