Vidéotron outages and service status in Timmins, Ontario

Problems in the last 24 hours in Timmins, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Timmins, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gさん (@jimmiwilkir) reported 3 minutes ago

  @Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.

• 
  sol🩵 (@sweetkeyos) reported 5 minutes ago

  i don't get mad. i'm FURIOUS!!! this stupid *** mayor keep chopping off trees in exchange of stupid *** videotron!!

• 
  DownHooligan (@DownHooligan) reported 6 minutes ago

  @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

• 
  Daniel (@MTLDaniel) reported 7 minutes ago

  @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.

• 
  Francis Taquin (@FrancisTaquin1) reported 7 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  ScorpioSymbol (@IvanMakesGames) reported 9 minutes ago

  @Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)

• 
  Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 17 minutes ago

  -Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 17 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

• 
  Alex Clark (@alxclrk) reported 23 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.