Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 03/29/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • a9219238918239 angeryfrog (@a9219238918239) reported

    @M_Millerman which internet service? I know Videotron Helix went down when QC sent out that alert... also hilarious

  • KevinTh79328517 Kevin Thomson (@KevinTh79328517) reported

    @pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.

  • fagstein Steve Faguy (@fagstein) reported

    @TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.

  • BigGhilz Ghilz H (@BigGhilz) reported

    @nickbackovic You're forgetting the best part When this played, it caused Videotron's Helix service to crash for a ton of people for several hours. So the message telling everyone to stay home and not have NYE party comes and takes away people's ability to stay home and watch TV

  • Deanna30020501 Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

  • KyofuGames Kevin Shum-Lok (@KyofuGames) reported

    @fizz_ca Any internet outage at the moment? I've unplugged/replugged, reset to factory and checked the coaxial cable with no success. Sounds like alot of ppl with videotron are seeing outages today.

  • DPAIA11 DP (@DPAIA11) reported

    @Videotron Twice within a week your service shuts down for no reason. What is happening? No internet and no TV?...

  • tabarjack Stranger (@tabarjack) reported

    Cut the cord. That's how you fix all @Videotron TV problems, present and future!

  • tovahnovak Tovah Novak (@tovahnovak) reported

    @Videotron My internet is down too. I don’t have access to ANY channels and my home phone isn’t working 😡