Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 11/16/2025 08:20

November 16: Problems at Vidéotron

Vidéotron is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Curious as to why I'm subjected to CTV/TSN NFL post game highlights on WCAX when CBS goes to bonus coverage. Is this a sim sub issue (I'm on videotron) or rights holder issue. @fagstein any ideas?

  • FebyOSRS feby (@FebyOSRS) reported

    @Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.

  • forhpm Helen Forbes (@forhpm) reported

    @CBCMontreal why no mention of the fact that videotron has a massive outage now? Tv, internet, I’m guessing phone too, out in Ile Perrot, Pincourt, NDIP, and DDO that I know of. Since THIS MORNING. No reporting of this all day!

  • HjRock G.I Joe (@HjRock) reported

    @Videotron @BenoitVerreaul4 Acanac is down in Quebec

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron the switch or something is down yet again in Saint-Laurent.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron @Videotron sucks. Their customer service is terrible. I asked to make a change to my service and they basically said "too bad so sad."

  • andrewcasey22 Andrew (@andrewcasey22) reported

    @Videotron is service down?

  • iogio77 🍀ابو جمال (@iogio77) reported

    Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡

  • DPAIA11 DP (@DPAIA11) reported

    @Videotron Twice within a week your service shuts down for no reason. What is happening? No internet and no TV?...

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    @CdavechaDavid @Videotron my porn shut down.