Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 01/07/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • Brett_W_Walter Citizen I (@Brett_W_Walter) reported

    @Videotron I have no internet in Cote des neige non of my devices will connect it say connected/no internet??? The CS phone line is not working either, it is always busy??

  • yitzybrier yitzy (@yitzybrier) reported

    @Videotron Server down?

  • Weirdostein Simon Castonguay (@Weirdostein) reported

    @rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.

  • jado06 Jad El Houssami (@jado06) reported

    @Videotron HELIX internet down, and technical support line is not connecting. I'm unable to work, can we have any updates about what is happening?

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • philippegautre2 philippe gautreau (@philippegautre2) reported

    @Videotron Internet, TV, websites... Everything is down... What's going on??

  • rmitchello russ (@rmitchello) reported

    @Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?

  • pmhammer4 pmhammer (@pmhammer4) reported

    @Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?