Vidéotron outages and service status in Trenton, Ontario

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Faguy (@fagstein) reported 3 minutes ago

  4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.

• 
  Gさん (@jimmiwilkir) reported 5 minutes ago

  @Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.

• 
  François Caron 🇨🇦 (@Milnoc) reported 5 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  Scale (@alliareault) reported 9 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  Toth (@FakeNews10164) reported 10 minutes ago

  I had apprentices. He worked 1 week with me. I had multiple broken tools. I was referring to: you are Irish. He resigned 1 day later! @JE_enquete @tvanouvelles @Videotron

• 
  Lumpy 🔪 (@lumpybag) reported 13 minutes ago

  @Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service

• 
  Jj89 (@Jj8990313510) reported 15 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 17 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  corteo (@CorteoNft) reported 19 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  IDK (@SBHSNGL) reported 23 minutes ago

  @clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble