Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 12/07/2025 19:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    @Videotron "I see that on June 29th, the appointment was not completed. Now the apointment is for July 4th, same as the internet installation." That really doesn't help or explain things, "Myriam/Vicky". No explanation given, but now they're going to call me... and I wait.

  • christinasprong Christina (@christinasprong) reported

    @videotron Helix internet service is down in St-Leonard, hopefully it will be resolved quickly…#videotron

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    "Videotron has no obligation to offer a TPIA customer access speed that the company does not offer to its own retail customers. This fact alone should be sufficient to justify the approval of this [Tariff]." *bam* /end haha #CRTC

  • MoyerDwayne 1st Pick overall!🇨🇦♥️🇺🇦 (@MoyerDwayne) reported

    @cfmontreal @Videotron Bassong. The only game where he wasn’t the worst player on the pitch.

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc

  • TwoXTwentyOne Forty Two (@TwoXTwentyOne) reported

    Beware of @Videotron hypocrite tactics, they sent me a technician mentioning there would be fees but didn't mention the said fee. They billed me 100$ to terminate a cable... What a damn ripoff. They refuse to credit the amount whatsoever, very anti consumer!

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @hope0070 @FP_Champagne Cancel the rogers shaw merger, but its not a duopoly. Shaw, bell, videotron, rogers and telus

  • GHamblin16 Garren (@GHamblin16) reported

    This Jays game has gotten so bad that the Videotron guy has been playing highlights of scores from previous games because the lady 2 games have been complete rubbish. #NextLevel

  • TwoXTwentyOne Forty Two (@TwoXTwentyOne) reported

    I highly recommend you look elsewhere but Videotron and Bell, but have terrible customer service!