Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 01/02/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron today on my pixel 5 it said 5G near the signal triangle. It is possible 5G arrived to the pixel?

  • InahoYuhara Inaho Yuhara (@InahoYuhara) reported

    @PlaneteCourrier Good job on being one of the worst delivery companies in the greater montreal area. You should really train your delivery people to use the doorbell. It works really well I assure you. @Videotron You should really use another delivery service.

  • matchakitty_ matcha~ (@matchakitty_) reported

    @ydnkm Yep, MTL and Videotron service for me. It’s dead

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Securit30546826 Right now there is a hearing on disconnecting "roaming users" on lower cost Quebec Videotron sims. If a person dares to buy a SIM/service from Videotron and is outside Videotron area for a month or so, then u get disconnected. Shows how sad it is.

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    @Videotron Sure, except the play store that someone is using is no indicator where they live or what telecommunications provider they are trying to use. US Play Store != US Resident. And even if they were, the app isn't a telecommunications service. No harm, no foul.

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Service is back.

  • OrdinarySadra . s a d r a . (@OrdinarySadra) reported

    Good morning @Videotron , just wanted to check if there is a regional internet outage going on or it’s just me. I'm having difficulties connecting since this morning 😑

  • CynthiaBLack666 Living Dead Girl ☠ (@CynthiaBLack666) reported

    @Videotron Is it fixed now ?? I missed my damn football game because of this 🙄 I don’t want to miss the habs loosing again tonight.