Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 12/17/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Sheens13 Sheeners (@Sheens13) reported

    @Videotron wins again, sending two rude classless employees door to door, as one guy spits on my sidewalk 👌

  • MathieuLauzon3 Mathieu Lauzon (@MathieuLauzon3) reported

    @TSN_Sports Good evening, the signals of the standard TSN 1-2-3-4-5 channels as well as TSN 2 HD do not currently work at Videotron, they do not seem able to receive your signal.

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • princegeminixxx jamez (@princegeminixxx) reported

    @Videotron is the connection down in the Montreal area?

  • datacrypto1 M (@datacrypto1) reported

    @Videotron I dont need help, I need stable internet.

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron, what does "Managing your home network settings is now easier than ever" mean, because logging into two separate websites & downloading a phone app just to port forward is the exact opposite of the ease of just logging into a router on my desktop. Wtf is this nonsense

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron no need to be in private. Basically the PVR didn't recognize the show anymore as being set to record. It's either: 1. the PVR is garbage anforget what it is doing. 2. the TV guide changed and whatever identifies the show (Star Trek Picard) changed. I'd think 2.

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again

  • peter_chras Peter (@peter_chras) reported

    @Videotron we’ve had an internet outage in the Brossard area for the past hour should I call to report it?