Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 12/04/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron An outage map is DEFINITELY something you need to work on. I appreciate the unlimited data on my phone but I cannot run my other 20 devices tethered to it. I hope I am not required to call AGAIN to get compensation. This should be automatic for all customers.

  • late9tplug Late Night Plug. (@late9tplug) reported

    @Videotron We’re still down here, Mercier-Hochelaga

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal

  • tolastrit Astrit Tollovina (@tolastrit) reported

    @Videotron Power supply at my home never went off, but internet was disconnected 8 hours after the freezing rain. I called the next day, the rep said by 2pm should have the internet back, a day later and nothing yet can’t even call because the line is busy. Go figure !

  • Gabrovski Gabriel Gendron (@Gabrovski) reported

    @Videotron If the other companies were able to provide internet during such bad weather and you couldn't... probably gonna cost you customers...

  • d_y_l_a_n_l Dylan (@d_y_l_a_n_l) reported

    @Videotron Hi, still no service at my address at H3W 1W8. Is there a way I can find out if this is a zone outage or specific to my wiring? Thanks!

  • montreal_girl Woman in tech against the woke ideology (@montreal_girl) reported

    @Videotron TekSavvy is being totally screwed right now, they cannot even reach you., they get a busy signal 24 hours a day. They use your network. Mostly no internet for a few days now. This sucks for people who work from home.

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • angieholguin_h Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • shadyspirit Spiros Platon (@shadyspirit) reported

    @Videotron power came back, but Helix is down.