Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 12/29/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexisTrudeau7 Pablo That Alien (@AlexisTrudeau7) reported

    @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken

  • MaryanneBerube Mary-anne Berube (@MaryanneBerube) reported

    @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

  • rigslickgoat baydaine twitch (@rigslickgoat) reported

    @Videotron Villeray nothing for 2 days, trash service

  • AveWef Averin (@AveWef) reported

    @Videotron Horrible service

  • chris_tud Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • xxQUANTUM MTLxQUANTUM (@xxQUANTUM) reported

    @Videotron Do you have an outage map?

  • Mat_Brazers Scooby snacks (@Mat_Brazers) reported

    @Videotron My Internet is back but keeps going down.

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Enough is enough. I am not part of the 80%. I still don't have the service after it worked (briefly) yesterday. Trying to call customer service, the line is always busy. A Videotron customer since 2007, now have Internet, TV, mobile, I will be switching to Bell. So disappointed

  • xMARKinMTLx Mark H. (@xMARKinMTLx) reported

    @Videotron At this point I have no faith that service will be restored until after the holidays

  • IreneBranco1 Irene Branco (@IreneBranco1) reported

    @Videotron Any idea when internet service for NDIP will resume?