Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 01/04/2026 21:10

January 04: Problems at Vidéotron

Vidéotron is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

  • lapinlapin20 lapinlapin (@lapinlapin20) reported

    @ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect

  • volumeknob1 The Volume **** (@volumeknob1) reported

    @GastorAlmonte Thanks for nothing for the internet outage @Videotron

  • Vincent___Blain Vincent Blain 🍁 (@Vincent___Blain) reported

    @LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    today videotron not working made my day so bad cant study nothing.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Looks like DNS outage ...

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF

  • jonathanhouetw2 TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • Gwava_ Ti Gwav 🇭🇹 (@Gwava_) reported

    @idcdaph @theboybibs Toxic is the videotron rep that just hang up on me right after telling me "we're having trouble with the service in your area" 😭 Boy WHAT?