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Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8
    Curtis (@cuto8) reported

    @Videotron when will #eSIM support arrive on #Videotron network?

  • SeniorWebPM
    Don Rosenthal (@SeniorWebPM) reported

    @Videotron do you have an outage alert site. Our service is down in Snowdon and we have no information

  • mollyangers_
    Molly🐝 (@mollyangers_) reported

    Ma tv a pas bugger d’la soiree... OD commence... a bug en tbk🙃🙃 @Videotron better fix this again plz

  • PoopsTech
    PooPsTech (@PoopsTech) reported

    @reneritchie Hey René yesterday I saw the Macbreak and your internet speed was really bad and we could hear your voice and your mouth would start 4-6 seconds later. You might want to look into this. You with Videotron?

  • Jeff60838977
    Jeff (@Jeff60838977) reported

    Why is @Videotron throttling my internet? I pay too much money to be getting this awful service!!! smdh

  • Chris7435266055
    Chris74 (@Chris7435266055) reported

    @Videotron how do you lose customers? You set an automated robot to tell them the internet service will be restored by 5pm although its only 8am. Bye bye videotron. It wasnt nice knowing you and the way you treat your customers...

  • AnthonyIrwinLA
    Anthony F. Irwin (@AnthonyIrwinLA) reported

    @JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside

  • Ottawasherri
    Sherri Clair (@Ottawasherri) reported

    @smwgilbert @ctvottawa On videotron network in orleans. Nothing.

  • FerhanSiddique
    نا محرم (@FerhanSiddique) reported

    @Videotron Surely you have the worst customer services After waiting for 25 minutes on line your CS put the phone down I can't hear you What a nonsense...

  • Chris7435266055
    Chris74 (@Chris7435266055) reported

    @Videotron I will just cancel my service, thanks. Also don't make your clients wait 30 40 50 minutes trying to get in touch with you using 611. It's just like shitting on them. Hire more people if you want to show that you care about them. Its now more than 25 min waiting 2 talk 2 U...