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Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulScurvy
    Paul Lorentz aka Scurvy 🇵🇱🇨🇦 (@PaulScurvy) reported

    @Videotron bad day for full network outage I would say. Internet, phone, tv & cell network. Can’t even call your support. Go 2021 ftw

  • StephanKaz
    Stephan (@StephanKaz) reported

    Let's go @Videotron @Helix FIX THAT ****!

  • chuckfromcanada
    Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron @Do8qThi DO YOU HAVE AN ENGLISH MESSAGE TOO?!!! I AM FURIOUS. NO MESSAGE TO ENGLISH CUSTOMERS. WTF IS GOING ON WITH MY HELIX

  • FernandezInk
    Ruth Fernandez (@FernandezInk) reported

    @kate18 @Videotron I have direct messaged them as well. Their support line is busy.

  • kate18
    kate18 (@kate18) reported

    @FernandezInk @Videotron I have the same problem 😑

  • Xoellisms
    Cybele (@Xoellisms) reported

    So.... That curfew warning on all devices fried my Helix? Wtf @Videotron ???

  • mymmi23
    Mymmi💙 (@mymmi23) reported

    @Videotron can you guys fix the #helix system? Don’t since the alert

  • Darth_Jay
    Jay Acevedo (He/Him) (@Darth_Jay) reported

    ******* Curfew Alert killed Helix signal. C’mon @Videotron!

  • ArtofSekhmet
    Steben.Illustration (@ArtofSekhmet) reported

    @GopBelieveme @Videotron Same problem since the curfew alert

  • AllisonEthier
    Coach A | AllisonEthier.com (@AllisonEthier) reported

    @ra_choux @Videotron Mine is down too.