Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 09/14/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • natdezo Natalie Waters (@natdezo) reported

    @Videotron Mine went out later in the day (4:40pm). Can't reach you...how do we know when it's back? Or that our problem isn't something else? HydroQuebec has a model for that. You should develop one.

  • vincelavallee Vincent Lavallée (@vincelavallee) reported

    @ChesterDupont @Videotron Helix & internet down ici

  • FurstWonder FURST (@FurstWonder) reported

    NEVER use Fizz, how I paid for my internet and they still cut me off, been three days w/o wifi for no reason, no one can answer or fix the problem because it’s all robots over there #fizz #videotron @Videotron @MobileFizz

  • Offset01 Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron Can you please post an update, service has been down since 1 AM in Repentigny

  • GeraldPrezeau Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?

  • jerkinjeffreyt1 jerkinjeffreytoobinhand (@jerkinjeffreyt1) reported

    @Videotron @kligula69 Internet not working in Blainville

  • Offset01 Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron are you having issues with the cell service, I am unable to make or receive calls

  • tabarjack 늙은 사람 (@tabarjack) reported

    New scam in Quebec: "Hi this is {ISP Name}. We have detected your security is not configured properly which violates our terms of service. We will suspend your account if you do not rectify the situation. Press 1 for assistance to rectify the situation" @Videotron @Bell_Support

  • FurstWonder FURST (@FurstWonder) reported

    @Videotron Fizz has to be THE worst cs service in history, how you take money and don’t give a service previously agreed upon… It’s been two dsys and I only get redirected this is a **** company ran by robots

  • LPizzuco Liborio Pizzuco (@LPizzuco) reported

    @Videotron hi there … I know the network was down earlier. But now it’s back but many of my channels on the TV network are not working. Is it normal?