Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 11/23/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • haitianqueen91 Haitian Princess (@haitianqueen91) reported

    @Videotron #I needed your help 2 weeks ago

  • mon4730 Rick (@mon4730) reported

    @Videotron Not good. All lines are down. 877-512-0911 & 877-477-1752 This is poor customer service!

  • mon4730 Rick (@mon4730) reported

    @Videotron @worldofjimjim I confirm. Lines are not working.

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron Disappointed. The phone is still under a 1 year guarantee. Why should I have to pay and fix something that is clearly a defective. Shame on you @Videotron

  • DaveTheNaturist Naturist David (@DaveTheNaturist) reported

    @virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @Videotron @mayq2012 The new reality is also half the population are unemployed or have less hrs = less pay. At least our Banks and Landlords have the decency not to step on people when they are down. #DoBetter

  • JSTQC Jaspal Thind (@JSTQC) reported

    @videotron can you please contact me ASAP if possible? I'm was given/promised a quote which is not being accepted. I'm on the phone now with an agent right now and it seems to be going nowhere. If they not going to accept their own quote I will just cancel all my services.

  • isaiah_borges BRING RAP MONSTER BACK - STREAM MMMH (@isaiah_borges) reported

    @Off_ChrisTyson @Videotron because it is physically damaged. the videotron device protection’s only moment where you don’t pay the deductible is when your device is malfunctioning without any physical damage. all other type of claims requires a deductible

  • bbfrack Isa L (@bbfrack) reported

    @Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @fanCRTCProfling So... Since most people are unemployed, rather than working from home, the poor and underprivileged people who are in an unfortunate circumstance must subsidize the people who are working from home... No... Sounds to me like @Videotron mismanaged their network!