Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 11/17/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PackLightCarryC Pack Light ... (@PackLightCarryC) reported

    @Videotron I’m on of your customers. I am trying to access content on the CTV app. I must sign in, but Vidéotron is not listed as a provider. Help! (Thx)

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @tysmo And after i was treated by Videotron in early 2000s when Péladeau took over, I will NEVER go back to them.

  • like_it_is_99 Just Some Guy (@like_it_is_99) reported

    @Videotron spending thousands of dollars yearly for a sub optimal quality of broadband service. It is clear that your Internet speed quality is no longer as good as it was months ago or even years ago. What on earth is going on? #Helixsucks tired of being told there is no issue

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @TimoVainionpaa Either way, 90 days from now will be: -An R&V from Bragg -An R&V from Xplornet -An R&V from Videotron -An R&V from Sasktel -An R&V from Bell -An R&V from Telus -An R&V from Rogers & at least 2 court filings. Never negate regulatory red tape. See u in 2023.

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

  • JoAnneBeggsRSW Jo-Anne Beggs (@JoAnneBeggsRSW) reported

    @NoLore @Videotron A friend had horrible experiences w them:(

  • grimmertown Jason Grimmer (@grimmertown) reported

    once again, on the phone with @videotron spending an entire morning trying to access accounts to pay a bill they sent to collections that I a) had no idea about and b) can't pay because I can't access a second account they never told me about. The worst, honestly.

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    **** @Videotron! It's like their primary job is to make you waste your time calling support.

  • HelenEleni Eleni / Helen / She / Her (@HelenEleni) reported

    @NoLore @Videotron They are the worst! So, so many problems with their stupid Helix Wifi. And their billing is completely incomprehensible!