Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 03/18/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fagstein Steve Faguy (@fagstein) reported

    - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @Videotron Hi, my TV and Internet are still down and the link you sent me won't work. Could you please DM me here?

  • Ykazzyy Yasxh (@Ykazzyy) reported

    @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    3 key points: - Tribunal analysis based on deal, *as modified by divestiture to Videotron*, so only loss of Freedom wireless, not Shaw wireless as a whole - only AB & BC geographic markets in issue - wireline business not considered as @CompBureau did not allege this was issue

  • moussakaltz Dr. Moussa Sarr (@moussakaltz) reported

    @Videotron Help! Need to work!

  • MichelFeria3 Michel Feria (@MichelFeria3) reported

    @fizz_ca I would like to know if the videotron clients or from others companies have the same issue as you, in my case no internet since 7:30 am so more than 15 hours without internet... no good 😞

  • Co_Piloter The CoPiloter (@Co_Piloter) reported

    @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • salgood Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠 (@salgood) reported

    @TekSavvyCSR @Videotron Oh you already are, i talked twice with your help line on the phone, they opened a ticket yesterday and still hadn't gotten any info from @Videotron when i talked to them this afternoon. It's not you it's them.

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    Practically, this means: - Tribunal looked at merger as modified by parties (ie with Freedom sale to Videotron) - only AB & BC markets at issue - only wireless market Within these market bounds, there is no substantial lessening or prevention of competition.