Vidéotron

Vidéotron Outage Report in Trenton, Hastings County, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Trenton, Hastings County, Ontario 12/12/2025 21:30

December 12: Problems at Vidéotron

Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • blahovici Sean Blahovici (@blahovici) reported

    @NotionStatus Notion is down here in Montreal, both on Wifi (Videotron) & 4g/LTE (Fizz)

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    I take back most of the bad things i said about @Videotron

  • peterwloka papa smoov (@peterwloka) reported

    @Videotron having issues with my internet

  • itsyaboimaxoo itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported

    @xavier_laff Coverage sucks. Lots of areas suffer from congestion. Speeds suck with some carriers. They don’t all have VoLTE, and Wi-Fi calling. Even Videotron and Freedom have that here! Also towers only have one eNb, here they usually have several.

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Bro mine goes down, comes up for 5 mins then back down lol

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Oh youre net is down too?

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday , down again today???

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron That's bull crap.

  • MTLJer Jer (@MTLJer) reported

    @CheckTrap @Videotron They are, but down for 5 hours and counting on a friday? Lmao