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Vidéotron

Vidéotron Outage Report in Truro, Nova Scotia

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Truro, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BenKlass
    Ben Klass (@BenKlass) reported

    Competitors have complained that the Rogers-Videotron-Shaw deal are anticompetitive: they cement Rogers and Videotron's position in the market while shutting out others. Teksavvy, for example, has filed a complaint with the regulator opposing off-the-books agreements like these.

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron still down in Laval 2 days now

  • juycer
    Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Quebec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • gaelnantel
    Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported

    @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!

  • seventrynews
    Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • ReaperClose
    Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • GuyJosephRoy1
    Guy Joseph Roy (@GuyJosephRoy1) reported

    @Videotron hi Videotron do u know the service will be restore in Gatineau for the wifi and internet????

  • jonathanallard
    Jonathan Allard (@jonathanallard) reported

    Videotron is down thread

  • Sansouna63
    sonia (@Sansouna63) reported

    @Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????

  • Ranbir_SD
    Ranbir (@Ranbir_SD) reported

    @chuckfromcanada @Videotron Internet is down in LaSalle.