Vidéotron Outage Report in Truro, Nova Scotia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Pelukita (@Pelukiiita) reported 43 seconds ago

  @Videotron This is ridiculous!!! Now you guys are not even answering the phone!!! It’s been two days now. I get that it’s Easter but you guys better fix the problem today.

• Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 47 seconds ago

  @FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?

• Xar (@Xarquavious) reported 5 minutes ago

  @Videotron 4 days without wifi like wtf bro

• Kuperberg Henry (@Kupergon) reported 5 minutes ago

  @Videotron #videotronsupport #videotron No service since last Wednesday at 18h28 in CDN-NDG. Why is Videotron affected for so long while other ISP’s are not?

• Melanie & Co. (@MelanieGali) reported 7 minutes ago

  @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

• Feddy (@JohnnyFeddy) reported 10 minutes ago

  @Videotron This is all happening in the midst of yet another Vidéotron price increase to “improve services” .. well, clearly y’all have never improved anything. Cheap excuse just to raise the price every single year.

• Jim Burke (@FunhouseTheatre) reported 10 minutes ago

  @Videotron On our 3rd day without service. On plateau east of parc Lafontaine. Any news?

• Zip Cable Tray Systems Inc. (@ZipCableTray) reported 11 minutes ago

  @Videotron Our companies (Zip Cable Tray Systems) service address is 573 Avenue Delmar, Pointe-Claire, H9R 4A9. We have had no Internet since Thursday. When will it be restored please, because we have no phones as well (VOIP)?

• Zorander 🇬🇷 🇨🇦 (@GorionZ) reported 11 minutes ago

  @Videotron been on hold for 3 hours waiting to get someone this is totally unacceptable with NO updated and Not enough people to answer the phones and NO messages on the IVR to give us a rough estimate. as someone that works in the IT field this is piss poor service.

• Ella Peplowski (@coachellap) reported 12 minutes ago

  @Videotron Our videotron wire snapped. Will Videotron find us or do we have to find videotron? Customer Service us not responding. Please advise