Vidéotron

Vidéotron Outage Report in Truro, Nova Scotia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Truro, Nova Scotia 01/12/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

  • I_Know_You_99 Angelo (@I_Know_You_99) reported

    @Videotron I have to say your network is terrible here in Saint-Agathe. I don't know what it is but it has taken all weekend to post this..

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Securit30546826 Right now there is a hearing on disconnecting "roaming users" on lower cost Quebec Videotron sims. If a person dares to buy a SIM/service from Videotron and is outside Videotron area for a month or so, then u get disconnected. Shows how sad it is.

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    Gotta love @Bell. They won't bring gigabit fibe to our home but if we moved 91m up the street no problem. Stuck with @videotron for now. 😡 We need more competition in Canada for #HighSpeed Internet.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • Gravefalcon Luca (@Gravefalcon) reported

    @Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron I have taken a vacation day to sit home and wait all frigging day , called you at 430 and you told me my equipement would be here within the hour...NOTHING. You are really making me want to cancel my tv,mobile and house service. #shitservice

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron plus you tech support chat just disconnected me on your help page. #badbusiness

  • hbshmoe hbshmoe (@hbshmoe) reported

    @Videotron is anyone else experiencing slow and not working internet this morning in the National Capital Region (both sided of the border)? @Bell

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    @Videotron Sure, except the play store that someone is using is no indicator where they live or what telecommunications provider they are trying to use. US Play Store != US Resident. And even if they were, the app isn't a telecommunications service. No harm, no foul.