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Vidéotron

Vidéotron Outage Report in Truro, Nova Scotia

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Truro, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Off_ChrisTyson
    CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron Disappointed. The phone is still under a 1 year guarantee. Why should I have to pay and fix something that is clearly a defective. Shame on you @Videotron

  • isaiah_borges
    BRING RAP MONSTER BACK - STREAM MMMH (@isaiah_borges) reported

    @Off_ChrisTyson @Videotron because it is physically damaged. the videotron device protection’s only moment where you don’t pay the deductible is when your device is malfunctioning without any physical damage. all other type of claims requires a deductible

  • NOtoGMOs
    Protect Nature (@NOtoGMOs) reported

    Does anyone have a better option for Internet, phone, and cable TV than @Videotron or @Bell? Both exorbitant for Internet. Videotron basic TV sucks. (except for 2 or 3 channels)

  • JohnWil03812844
    JohnWilliams (@JohnWil03812844) reported

    @Videotron lack of respect for your customer time is unbelievable when trying to get hold of any departments by calling 611. Today I will be taking another service from you and going to a different company that is more mindful. Great job...

  • CatherineAnnik
    Catherine Annik (@CatherineAnnik) reported

    @Videotron my sim card is blocked and now I can’t call anyone!!! Please help me

  • LucDupont
    Luc Dupont (@LucDupont) reported

    @Tajinder2000 @RogersHelps Same problem with @Videotron 😡

  • B___no
    Bruno Lévesque (@B___no) reported

    The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite

  • mon4730
    Rick (@mon4730) reported

    @Videotron @worldofjimjim I confirm. Lines are not working.

  • GretaLemieux9
    Greta Lemieux (@GretaLemieux9) reported

    @Videotron @ann_lemieux Many people have not been working since April 2020, then VIDEOTRON sends notice of an increase. Talk about kicking us while we're down.

  • prvncher
    Eric prvncher (@prvncher) reported

    @Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?