Vidéotron

Vidéotron Outage Report in Truro, Nova Scotia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Truro, Nova Scotia 01/11/2026 18:50

January 11: Problems at Vidéotron

Vidéotron is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • amelieeve Amelie-eve seguin (@amelieeve) reported

    @Videotron Why did it just go down now in Vaudreuil-Dorion...we had it earlier and we have power

  • E_84 Erin Steinberg (@E_84) reported

    My videotron has gone down 3 times in the last half hour. Oh boy

  • moussakaltz Dr. Moussa Sarr (@moussakaltz) reported

    @Videotron Help! Need to work!

  • TaufikShom Name (@TaufikShom) reported

    @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Having a fight with a 75-yrs old senior about the #CCTS. She bought a new mobile, she says it fails. She went to a #videotron store twice to ask for help (think it's something with the sim). Employee's refuse. She got into a car accident. No cell.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    I said go to the #CCTS cuz I am at a loss as to why Videotron is refusing her service. I mean she's 75-yrs old. After fighting she said she is doing what I said but refuses to say she is 75-yrs old. I told her this is important to be document how seniors are treated. #CRTC

  • AshveerGolam Ashveer golam (@AshveerGolam) reported

    @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

  • PatrickPio1 Patrick Bourke (@PatrickPio1) reported

    @Videotron, I have been without cell service all day. Is there an outage and if so, have you any idea when the issue will be fixed?

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • NotPrinceF Prince (@NotPrinceF) reported

    @Videotron It’s still not working