Vidéotron outages and service status in Truro, Nova Scotia

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Truro, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Wilson (@Wilson13Ca) reported 5 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 8 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 9 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Averwing Entertainment (@AverwingTTV) reported 12 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Francis Taquin (@FrancisTaquin1) reported 17 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Linda Moll (@LindaMoll22169) reported 17 minutes ago

  @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

• 
  Cait Brakus (@CaitBrakusmde) reported 20 minutes ago

  Hey everyone, I have Shinedown with Coheed and Cambria, From Ashes to New tickets available for tonight at Videotron Centre in Quebec City. Unfortunately I came down with something and I’m still under the weather, so I can’t make it. PM if interested

• 
  🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 20 minutes ago

  @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum

• 
  irønic (@mortendedans) reported 21 minutes ago

  @shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH

• 
  Pepperfly (@Pepperfly228975) reported 22 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.