Vidéotron

Vidéotron Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vancouver, British Columbia 11/24/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Dontcaredoyou Jimbo Johnson Esquire (@Dontcaredoyou) reported

    @FeathyWap @Videotron Bell sucks

  • parkerbaby2000 Dave (@parkerbaby2000) reported

    @Videotron Videotron should have back up systems in place in the event of any kind of extreme weather, NOT ACCEPTABLE SERVICE at all! We need better than this! and credits to ALL of videotrons clients!

  • Magic_62422 Ellie A. (@Magic_62422) reported

    @Videotron Power is back in TMR, yet no Videotron Internet. 🥺 Can we please have an estimate of how long it will take for it to be restored? Meanwhile, I'm on hold for 55 min. Waiting to speak to Videotron cust.service....

  • catred2017 simon (@catred2017) reported

    @Videotron Give back my damn internet!!!!!

  • PeruFlashback Mario Romero (@PeruFlashback) reported

    @StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.

  • Manic_Madman IVAN? (29-32-13) 🐝🇨🇦🇨🇱 (@Manic_Madman) reported

    Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?

  • IMFROMCANADAEH THESPORTSGUY (@IMFROMCANADAEH) reported

    @Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.

  • Seb0821 RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Where is our internet. Better give CREDIT. Its not 1 day outage. Its been 3 days now. What the hell are you doing. No accountability, no news, no updates…

  • CatIs4Fyte Nezzy (@CatIs4Fyte) reported

    @Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.

  • honeylust5 Honey✨ (@honeylust5) reported

    @CanadianKryles @IFizziks @Videotron He knows about the outage he mentioned it a few times but he was saying it was odd that it would come back for hours then disconnect