Vidéotron Outage Report in Vancouver, British Columbia

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.

City	Problem Type	Report Time
Burnaby	Wi-fi	19 days ago
Vancouver	Internet	one month ago
Vancouver	Wi-fi	4 months ago
Burnaby	Internet	9 months ago
Vancouver	TV	11 months ago
Vancouver	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Dr. Sam (@DrSamTheDentist) reported a minute ago

  @cuto8 @Videotron We’re approaching one week of Vidoetron’s mobile data service outage in Ottawa South. No updates from Videotron. Support said it may take a month to resolve!

• Jesse Whyte (@Jessewhyte) reported a minute ago

  @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

• Bobby (@BForozandeh) reported 3 minutes ago

  @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔

• Curtis (@cuto8) reported 4 minutes ago

  @Videotron is there a data issue with cellular networks in #Ottawa area? Data doesn't work. Happens on both my wife's iPhone 12 and my Samsung S21. #outage

• Dr. Sam (@DrSamTheDentist) reported 4 minutes ago

  @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.

• Canadian Desi (@dsmandeep) reported 4 minutes ago

  @segacs @Videotron Internet down J7V8B5. Can u confirm please

• Dr. Sam (@DrSamTheDentist) reported 4 minutes ago

  @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

• Bobby (@BForozandeh) reported 5 minutes ago

  @Videotron My internet has been down since yesterday in Cote st luc, I'm working from home and I can't do my job, at least give us an update. Just so disappointing 😞

• Bobby (@BForozandeh) reported 12 minutes ago

  @Videotron My internet has been down all afternoon and all I received from CS was that we're working on it, any updates for Cote st luc?

• wazo (@wazo78304063) reported 13 minutes ago

  Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx