Vidéotron

Vidéotron Outage Report in Vancouver, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vancouver, British Columbia 01/21/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BaptainCuttlet CrownedCuttlet (@BaptainCuttlet) reported

    @Videotron SOME of us HAVE SUPER TIME SENSITIVE WORK! >:C Don't lie, that 60% is probably higher! FIX IT!!!!!!

  • WendyCh62813748 Wendy Chen (@WendyCh62813748) reported

    @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    People will know (or soon know) that having Teksavvy landline service means they are ****** in time of need because "Videotron mobile" will give people nothing in a time of need if people have TSI landline service.

  • txorontxo sam (@txorontxo) reported

    @videotron you guys are ridiculous. not even able to refund me my exceed data usage because my wifi is with Fizz (literally your subcontractor with the same owner..). Your customer representatives are literal robots with no empathy whatsoever (1/?) #Videotron #Montreal #qcpol

  • MelanieG66 Melanie (@MelanieG66) reported

    @Videotron Sure 90%… I’m in Dorval and no one here has it and most of the West Island as well. I’ve had power but no internet. Get your crap together and get my internet back.

  • tvhotdog steemee wonder (@tvhotdog) reported

    @Videotron Bell landline did not go down! Why?

  • DanteInfn Dante's Inferno (@DanteInfn) reported

    @Videotron I'm definitely not part of that "90%" still down since Thursday 4pm In Montreal's Sainte Genevieve... luckily my Rogers phone started working early today which I'm using as a tether to surf with.

  • Crescent_Gamer Crescent Lunaris (@Crescent_Gamer) reported

    @Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.

  • chris_tud Cristiana (@chris_tud) reported

    @Videotron Still not working in Pincourt! Terrible! Cell service was down, now wi fi!

  • Saharharhar Sahar - زن زندگی آزادی #MahsaAmini (@Saharharhar) reported

    @Videotron NDG, H4A, Helix internet went down Wednesday 11:45PM (no power outage) and has been down ever since. Just in time for my long weekend when I'm stuck @ home with a sprained ankle on crutches. Thanks a lot. 90%? Literally everyone I know who's w/you guys is without wifi