Vidéotron

Vidéotron Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vancouver, British Columbia 11/14/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _Cavalca Daniel Cavalcante (@_Cavalca) reported

    @Gxtstr8cash @Videotron They'll not give any ETA because probably or will be terrible news or they have no idea when it'll be fixed. I choose the second option

  • swearahs Sara (@swearahs) reported

    @HearMeSeeMe2 @Videotron Are you still experiencing the outage? I’m in Vaudreuil-Dorion and experiencing the same issue

  • dstmichel Denis St-Michel (@dstmichel) reported

    @bbludalia @Videotron And nowhere to see the actual maps of outage. @Videotron why can't we see where the outages are? Don't you have product owners who maximize values of your product?

  • CountryLone Paul (@CountryLone) reported

    @Videotron Down in Chelsea, flashing yellow light on the router.

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron My hydro didn't go off at all but my internet has been down since last night. Any idea when it will be back on in Hochelaga?

  • HearMeSeeMe2 HearMeSeeMe (@HearMeSeeMe2) reported

    @Videotron WiFi still doesn't work, it's 8am. This is the longest it's ever been out. I'm assuming this is the case for most of the plateau area?

  • amoli38393069 amoli (@amoli38393069) reported

    @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

  • amoli38393069 amoli (@amoli38393069) reported

    @emaildee @Videotron Maybe next time you sign up for a service you'll educate yourself? 🙄

  • swearahs Sara (@swearahs) reported

    @Videotron Can you PLEAse Give us a time frame of when will this issue be resolved?!!!!!

  • barbaravincentd barbara (@barbaravincentd) reported

    @andersonestevam @Videotron Same is down here too