Vidéotron Outage Report in Vancouver, British Columbia

The latest reports from users having issues in Vancouver come from postal codes V5Z.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	11 days ago
Burnaby	Internet	5 months ago
Vancouver	TV	7 months ago
Vancouver	Internet	7 months ago
Vancouver	Internet	8 months ago
Vancouver	Wi-fi	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• DP (@DPAIA11) reported a minute ago

  @Videotron Twice within a week your service shuts down for no reason. What is happening? No internet and no TV?...

• Kevin Thomson (@KevinTh79328517) reported 2 minutes ago

  @pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?

• Kevin Shum-Lok (@KyofuGames) reported 2 minutes ago

  @fizz_ca Any internet outage at the moment? I've unplugged/replugged, reset to factory and checked the coaxial cable with no success. Sounds like alot of ppl with videotron are seeing outages today.

• SheilaBarry (@SheilaB06891416) reported 3 minutes ago

  @Videotron what is happening? No Helix service tonight !!!

• Steve Faguy (@fagstein) reported 11 minutes ago

  @TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.

• feby (@FebyOSRS) reported 12 minutes ago

  @Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.

• eddy g 🍁 (@eddygeeeeeee) reported 13 minutes ago

  @CdavechaDavid @Videotron my porn shut down.

• zonkers. (@teamup182) reported 16 minutes ago

  @Videotron Who approved the design for these buttons? Was there not some sort of focus group? They are tiny and practically impossible to feel. Fix this.

• Ghilz H (@BigGhilz) reported 17 minutes ago

  @nickbackovic You're forgetting the best part When this played, it caused Videotron's Helix service to crash for a ton of people for several hours. So the message telling everyone to stay home and not have NYE party comes and takes away people's ability to stay home and watch TV

• Chuck from 🇨🇦 (@chuckfromcanada) reported 18 minutes ago

  @VIDEOTRON why...why does my piece of crap helix does not have abc tv today. On demand not available either. 2 says of this ****.