Vidéotron Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V6B.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Vancouver, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ella Peplowski
(@coachellap) reported
@Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.
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Kevin Gélinas
(@KevinGlinas1) reported
@greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.
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⁑ ✰ MoMo ✰ ⁑
(@darkmolly) reported
@Videotron Still not working at St-Laurent. No land line, no TV, no internet.
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Danny B
(@RuprechtMtl) reported
@Videotron BELL is working fine but Videotron is down for 5 days now. What a crap company.
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Synful
(@synfulosophy) reported
@Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?
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Cheurfi Selma
(@SelmaCheurfi) reported
@Videotron 90%! You have to admire the audacity! Time to switch to another provider! (H4L internet has been down since Wednesday even though electricity was back on Thursday!) spare me the gymnastics! You are not even close to 50%
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spring szalai
(@slys28) reported
@Videotron hydro just cut our internet line help!!!
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carmax
(@carmax74905256) reported
@Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.
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Frank Morissette
(@Crimsonium) reported
@Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.
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Manuel Pulido
(@Moepulido) reported
@Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?