Vidéotron Outage Report in Vancouver, British Columbia

The latest reports from users having issues in Vancouver come from postal codes V5Z.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	14 days ago
Burnaby	Internet	5 months ago
Vancouver	TV	7 months ago
Vancouver	Internet	7 months ago
Vancouver	Internet	8 months ago
Vancouver	Wi-fi	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• yuh (@youbeglazin) reported 2 minutes ago

  Had internet for 12 hours then it randomly cuts off at 5pm, GET Y’ALL **** TOGETHER @Videotron

• Giovanni Zappia (@Undertakerz111) reported 4 minutes ago

  @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

• Musicnel (@Musicnel1) reported 5 minutes ago

  @Videotron No service, but invoice well received. seriously?!? @videotron

• Rick (@ric_yul) reported 5 minutes ago

  @Videotron Will Videotron be crediting customers, the days without service?

• Al (@freefox76) reported 10 minutes ago

  @Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet

• Cristiana (@chris_tud) reported 10 minutes ago

  @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

• Sakron911 (@Sakronn911) reported 11 minutes ago

  @Videotron Yes, it's back for like 2hours then it goes back down for the rest of the day. Been 3 days and this is the 4th. No one answers by phone and when they do they tell me "my service is available" It is not...

• G Money 🇦🇲❄🇨🇦 (@expozhabs) reported 11 minutes ago

  @Videotron Party is over. Time to cancel. I'm assuming that I'm gonna get one year of free tv and internet at this point. 🥶 #verglas2023

• RemPitlick#1fan🇺🇦 (@Seb0821) reported 11 minutes ago

  @Videotron Why no answer. Why copy paste everyday the same damn message. You cut off internet when the deman is high. You dont give a **** about us. Bell sucks but less then you for sure

• Mary-anne Berube (@MaryanneBerube) reported 11 minutes ago

  @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!