Vidéotron

Vidéotron Outage Report in Vancouver, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vancouver, British Columbia 01/01/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • youngcicero_ Лев Антонович (@youngcicero_) reported

    @ElephantStoneHQ @Videotron not working as well in downtown montreal

  • Axxeciel Axeciel (@Axxeciel) reported

    @omgwtv @Videotron Same. Everything has been down since 2PM :)))))

  • TheBoyishWonder Massimo (@TheBoyishWonder) reported

    I want to be with a woman who can go down longer than Videotron's Internet service.

  • iProSocial iProSocial (@iProSocial) reported

    @videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    @Videotron hi there this is terrible I pay so much every month and still know internet it's time to find another company very dissatisfied in service.

  • Xgpmcnp Xgpmcnp (@Xgpmcnp) reported

    @shawndearn @KayLaframboise Your google home device works because it used Google's DNS services. The issue was with Videotron's DNS services. This would be normal.

  • no_god_is_great God Is Not Great (@no_god_is_great) reported

    @LiRong201909 @Videotron You should just leave it, google's is more reliable. If you still want to go back, where you put in 8.8.8.8, right beside it , drop down menu, pick "Obtained from ISP", for dns server

  • saddemoiselle (@saddemoiselle) reported

    FIX YOUR ******* INTERNET @Videotron

  • BabyLune_MS03 BabyLune_MS03 - Back to school (@BabyLune_MS03) reported

    @Videotron Bruh for the price we pay, the service is ridiculously slow.

  • Eagle_Terrace John Burgess (@Eagle_Terrace) reported

    @mihou @Videotron Exactly what I was thinking as I browsed this to see what problem was