Vidéotron

Vidéotron Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vancouver, British Columbia 12/08/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @jacktodd46 The problem is that Videotron is just as horrible a company.

  • linnifred Linnifred (@linnifred) reported

    @Ipstenu I have this issue with Videotron. It is so frustrating. Especially with a password reset request.

  • browncoat Mike (@browncoat) reported

    @zaheedonism @Videotron 400/50 for the whole home. I’ve got most stuff hooked up via hardwire (thank goodness for MoCA adapters!) but even then our Sunday night speeds have always been horrid.

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling I cut the cable about 12 years ago, don't miss it either. If I occasionally want live TV I do have a very small antenna that can pick up a few locals. I take it your TV bill is also your internet bill? I know when I lived in QC that Videotron at least had good customer service

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.

  • giovan13 John C. (@giovan13) reported

    @Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3

  • El_boubou David Boutin (@El_boubou) reported

    @Videotron @kathym425 im happy you have your clients in mind... but why did i receive a letter also announcing me a 3$ increase on my TV bill ? losing AMC is losing The Walking Dead...clearly not a service upgrade quality.

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @SandraFalcone I know that and I've had my issues with Videotron also. But they don't behave in quite the same brutal fashion as Bell. What they have done to CJAD is unacceptable. In effect, Bell is waging war on a Montreal institution.

  • WorldTradeCa WorldTrade Canada (@WorldTradeCa) reported

    Why has @videotron been so freaking slow over the last several months. It's ridiculous today.