Vidéotron Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Vancouver, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Luc
(@xyz343434) reported
@PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary
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erin
(@erinmaclennan13) reported
@Videotron y'all trying to give us a snow day with this wifi outage?
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Jean-Marc au Québec
(@JmbQc) reported
@Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8
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SomewhereFarAway|°•
(@TinaLuvy) reported
Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.
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d silver
(@kirkh24) reported
@Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...
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Justin Leblanc
(@JLB420) reported
A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage
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Thomas Lefebvre
(@thomlbvr) reported
.@Videotron Internet keep going down randomly throughout the day, rebooting the router seems to fix it every time. Thoughts? I have Helix.
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COVID Data Check
(@COVID_Sanity) reported
@Videotron OH NO! Our internet stopped working on a Friday afternoon with three hours left to go in the work day. Please fix it fast!
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sam
(@txorontxo) reported
@Videotron Aw cute, can you please get your line back on so i can cancel my subscription 🥰
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Mo
(@MohithHassan) reported
Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.