Vidéotron Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Vancouver, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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ken Proulx
(@kenproulx) reported
@Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron
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Stoo Sepp
(@stoosepp) reported
@Videotron Our internet has been out in Villeray since around 4am. Any service disruptions in the area?
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Videotron
(@Videotron) reported
@faceless_vegan On the other hand, we keep innovating with, for example, Helix, multi-TV, home automation, self-serve transactional site, self-installation service, 5G, etc. For AMC, the channel has unrealistic demands and Videotron cannot go through, for the best interests of our customers. 2/2
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron @gaze1998 Where is my service I paid for??
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Don Duncan
(@1river9) reported
@lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.
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Eric prvncher
(@prvncher) reported
@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?
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Alejandro Fajardo
(@AlexFajVel) reported
@Videotron Please don't use this company! It has the worst service I've experienced. They charge bogus fees and will leave you without service even after paying, good luck finding a competent customer service representative. Already looking for a different provider, waste of time and money!
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ashley pelton
(@Peltoas85) reported
@Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.
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richard
(@richardif) reported
Beware of @videotron .They can cancel TV stations and hold you hostage unless you pay out hundred$ ! Don’t buy equipment!
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Prof Chris Marsden
(@ChrisTMarsden) reported
@mediamorphis So hard being No4 in wireless markets, constantly loss making. As a former Fido customer, glad to see Videotron making it work. Rogers still controlling the hockey? That's the premium cable key?