Vidéotron Outage Report in Vancouver, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (18%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Vancouver, British Columbia
The most recent Vidéotron outage reports came from the following cities: Burnaby and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@parkerbaby2000) reported
@Videotron Work harder! this is unacceptable, there should be service by now, and you can give me a credit on my account for such bad service, thank you
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simon
(@catred2017) reported
@Videotron My internet has been outage for more than 24hrs, plz help to fix that!!! H4R….
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Carolyn Morreale
(@airfreightonly) reported
@Videotron @ManicinBadlands It would be helpful if you could tell us what areas are affected? I am I. pointe Claire and have been on hold for over an hour? Is it a wifi connection problem!? No TV and no internet and I can’t get a hold of anyone to tell me if I’m connecting equipment properly or not?
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Ty Thiessen
(@ABtythiessen4) reported
@MarkomDave Champagne isn’t bad. Only negative is Rogers deal, and that’s only a surface-level negative, a misinterpretation by those either unwilling to look for or plainly unaware of the deal as a whole (competition WILL increase due to Videotron deal + potential legislative actions)
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Dave
(@parkerbaby2000) reported
@Videotron Videotron should have back up systems in place in the event of any kind of extreme weather, NOT ACCEPTABLE SERVICE at all! We need better than this! and credits to ALL of videotrons clients!
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simon
(@catred2017) reported
@Videotron Give back my damn internet!!!!!
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Navdeep Glory
(@SBHSNGL) reported
@Videotron I am cancelling my Videotron service and going to Bell. Hydro is back and they still can’t restore internet what a shame
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Curvyabbiie
(@Curvyabbiii1) reported
@Videotron My service is not back… its been 24 hrs …. Is there a way to know when we Will get back ouf internet ?
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Athena 🇨🇦
(@tinsbabe) reported
My mom has power. However her building uses @Videotron for the entrance buzzer system & her phone, internet & cable. The whole system has been down since Wednesday and we can't get in touch with her unless we drive over. She's 85 and alone like most of the people in her building
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tigerhumam
(@hadid_Humam01) reported
@Videotron I am trying to call but no one Is answer it only say that they are trying to fix the problem and it’s an AI who is talking when I had bell it never happened to me. My uncle have bell and if he called them they will answer (a human) will answer not a fkn AI