Vidéotron Outage Report in Vancouver, British Columbia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Vancouver, British Columbia
The most recent Vidéotron outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Griffin
(@montrealmarc) reported
@greynotgrey @Videotron People are saying on the Videotron support page they’re being told: “no idea when the internet will be back on.”
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Manuel Pulido
(@Moepulido) reported
@Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?
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Kevin Gélinas
(@KevinGlinas1) reported
@greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.
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JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but wifi is same neighbourhood public park working ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days
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Shaun Binsley
(@SBinsley) reported
@Videotron What is the issue with the infrastructure in the west island? How did I go from having it restored and working full speed to not working once again?
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Khalid L., PhD
(@Khalid_Montreal) reported
Still no @videotron since Wednesday Manage to talk to someone from the technical support can’t confirm when the service will be back
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Michael Berry
(@MDBerry7) reported
@Videotron Not working in NDG
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JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days
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Frank Morissette
(@Crimsonium) reported
@Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.
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Ella Peplowski
(@coachellap) reported
@Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.