Vidéotron

Vidéotron Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V6B.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Vancouver, British Columbia 02/17/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Vancouver, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • D_Bazinet Daniel Bazinet (@D_Bazinet) reported

    @Videotron my internet is very slow, 40mbps when it is usually 130mbps, ive restarted my modem and router twice already, is there a service issue?, in granby area

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    @evanhallward @Videotron I am having the same issue here. Up and downs.

  • BeaucyFn beaucy (@BeaucyFn) reported

    I swear @Videotron have the worst WiFi of all time this legit greif my FNCS i think I will have to switch to @BellCentre

  • danabader01 Dana Bader (@danabader01) reported

    @Videotron @douzepont My internet is down this morning still. It was showing a yellow blinking light and still not working!! @Videotron so frustrating with work on a 9am.

  • OmarStati Sawyer (@OmarStati) reported

    ******* Videotron down again...

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

  • futurination futurination (@futurination) reported

    @Videotron @douzepont Not isolated, can confirm I have the issue as well

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.

  • lucckyvlogs lucckyvlogs (@lucckyvlogs) reported

    The customer service i received from @RogersHelps today, is exactly why i took 5 of my lines to videotron, unbelievable....so unfortunate that your agents don’t care anymore

  • Sluggy1x Sluggy1x (@Sluggy1x) reported

    @Videotron wtf is happening with your wifi connection We need 0 ping for fncs