Vidéotron

Vidéotron Outage Report in Verona, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Verona, Ontario 02/20/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JonahVirtanen milliondollionaire🍑 (@JonahVirtanen) reported

    i will be a bit sad if internet has not returned by POE league start. Videotron never again

  • freefox76 Al (@freefox76) reported

    @jamie_montreal @Videotron Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

  • ygCAD YoungCanadian (@ygCAD) reported

    @JiangYingxiao @Videotron Dont call for nothing Shirley , never lost power but internet doesn’t work since 2pm yesterday. Dont waste your time on the phone with them .

  • lepage33 marty lepage (@lepage33) reported

    Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval

  • _AdmX_ Adm_ (@_AdmX_) reported

    @Videotron is it still relevant that the Helix wifi service at home is still out of service. In Verchère, the network has not been available for 24 hours now and my terminal flashes continuously in Green. #Videotron

  • CatIs4Fyte Nezzy (@CatIs4Fyte) reported

    @Videotron any update on when your incompetence will end and you’ll stop being embarrassing and go back to being at least on par with Bell? I know you guys don’t give a **** but 12 year customer here on 5 services. I’m switching to bell the microsecond my phone contract ends.

  • JustafanYC Justafan (@JustafanYC) reported

    @malorian_arms @Videotron Yes cause everyone is using their cellphones thus the network is congested and slowing down. Imnin the same area and have the same issue

  • soyirenelevy Irene Levy (@soyirenelevy) reported

    .@Videotron we don't have internet service.... I am calling to technical and customer supoort numbers and they don't seem to work....

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • f_begl crâne chauve (@f_begl) reported

    @Videotron Fix your **** this is ridiculous