Vidéotron

Vidéotron Outage Report in Verona, Ontario

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Verona, Ontario 01/02/2025 13:35

January 02: Problems at Vidéotron

Vidéotron is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. TV (4%)

    TV (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sukiiisoba i made a vrchat video || ✨comms open (@sukiiisoba) reported

    @Videotron any update when we'll get internet service back ??

  • shacams68 Sharon Campbell (@shacams68) reported

    @RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.

  • LaVigneDeRaisin Alex (@LaVigneDeRaisin) reported

    @Videotron“To keep meeting your needs& offering you an increasingly reliable, powerful network, Videotron will adjust rates of services in 2023.” Unless that extra money is partially allocated to improving backup battery systems for power outages, you fail to meet Quebec’s needs.

  • Roger40625453 Elisa (@Roger40625453) reported

    @Videotron Please fix it asap

  • CountryLone Paul (@CountryLone) reported

    @Videotron Down in Chelsea, flashing yellow light on the router.

  • sarahjeoner S J (@sarahjeoner) reported

    @Bell_Support Would we get charged for going over our data bcz of power outage & no internet service? My home internet provider is with @Videotron

  • AngeloStavrow Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • galhc74 Elle est avant tout, "Québécoise"! Simplement! (@galhc74) reported

    @cnunezimages Let's hope so much that all the Videotron technicians will manage to fix up everything all throughout Quebec and as promptly as possible hopefully for all of our people to get back to their proper lives that do not makes too much sense right now.

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Videotron 2023 and still didn’t figure out to put the wires underground in Quebec ! Never seize to amaze me

  • witchy_but_not witch_um (@witchy_but_not) reported

    @Videotron Sud-ouest Montreal down. No updates in sight.