Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 12/28/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron 3rd day today with no internet whereas our electricity was only out for almost a day. How long before internet will work again, it's taking you too long and everyone in the building has the same problem.

  • SonnyEightFive Son Son (@SonnyEightFive) reported

    @Videotron No service in J7V

  • Beemzz Beemz 🇬🇷🇨🇦 (@Beemzz) reported

    @Videotron Helix Internet still down in Rosemere J7A

  • Jd15578965 Jd (@Jd15578965) reported

    @Videotron Your services are garbage. Your staff are trained to answer rubbish to customers' questions, and you have no respect to your customers' concern. I'm terminating my subscription.

  • KevinS55978750 KevinS (@KevinS55978750) reported

    @Videotron Is there a network map where we can confirm if our home internet is down due to your outage vs something on our end?

  • MartinDegenne Martin Degenne (@MartinDegenne) reported

    @Videotron Still down in Montreal H2R. 😞 Godspeed to the repair teams

  • beautytools4u beautytools4u (@beautytools4u) reported

    @danvineberg @Videotron I asked twice but no reply yet. Updates map and instructions should be on the homepage of their site but I see no emergency notice or service map on the website.

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron Is the Kirkland area down? We have no service.

  • angieholguin_h Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.