Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 01/18/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • YRl999 Yoshi (@YRl999) reported

    @Videotron is there a power outage in st lambert??

  • RedDreamStudios Red Dream Studios 🖖🏻 (@RedDreamStudios) reported

    @Videotron @_TheIrOnMaN_ This is an absolute baloney excuse. Maintenance of your network shouldn’t be the burden of your customers. Maybe eliminate the HD access fee? Anyone NOT have an HD TV anymore? $4 is excessive when we are already paying $60/month for 30 channels.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron I believe the internet is down in Saint-Laurent. Powered down the modem a few times but still nothing.

  • JPottel Josh Pottel (@JPottel) reported

    They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    @pyroblaze @Videotron Good luck. Hope they can fix that ****. Cuz there's way more options now. And cheaper ones

  • JPottel Josh Pottel (@JPottel) reported

    It took several attempts to convince this representative to connect me with a supervisor after telling me no one else would help me and that they were at the highest level I could speak to. Eventually, I did get a @Videotron supervisor on the line. (4/n)

  • Dave_Thibault Dave Thibault (@Dave_Thibault) reported

    @JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.

  • Offset01 Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron are you having issues with the cell service, I am unable to make or receive calls

  • abramoj Abramo (@abramoj) reported

    @Videotron there’s a problem with my wife and I’s cellphone line. We cannot make or receive calls

  • FurstWonder FURST (@FurstWonder) reported

    @Videotron Fizz has to be THE worst cs service in history, how you take money and don’t give a service previously agreed upon… It’s been two dsys and I only get redirected this is a **** company ran by robots