Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 12/24/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron . Currently in the US on roaming using daily traveller pass - but phone calls do not work. As soon as I call it just hangs and up and says call ended. I cannot even call 611 for tech support. Any Ideas?

  • phy Joshua Chalifour (@phy) reported

    I'm done using @Videotron after many years. They had exceptional service but are now almost as terrible as Bell. Crazy when a company chooses to forego ongoing revenue from a subscriber in favour of enforcing an asinine & fleeting position after doubling-down on its own error.

  • AdamLevyMTL Adam Levy (@AdamLevyMTL) reported

    @BForozandeh @Videotron Any updates? Im still down in Cote St Luc too

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @vladcatrinescu @Videotron I don’t work with Vidéotron, I think I can help with that try adding 1 before calling any number in or out of the state like+1514***. As for 611 it won’t work.

  • lnsmontreal Lorne Switzer (@lnsmontreal) reported

    @Videotron down since yesterday

  • R_Brookz Roger Brooks (@R_Brookz) reported

    @BForozandeh @Videotron My internet is down in cote saint luc. Is there any update as to when it will be back in service?

  • Jessewhyte Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

  • graemedmoffat Graeme Moffat (@graemedmoffat) reported

    @fanCRTCProfling @VassB If you can find a single person who would choose to wait for Bell or Rogers or Videotron to eventually maybe deliver service someday over having StarLink now, that would be a very impressive feat.