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Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonPayette
    Jason Payette (@JasonPayette) reported

    @Videotron Is there an outage in Pointe Claire at the moment?

  • Lo0naVsDeyDey
    🐉🦋Dey🦋🐉 (@Lo0naVsDeyDey) reported

    @fizz_ca I am following you. It’s been well over a week I was promised a refund and of course, you guys didn’t keep your word. I am cancelling and going with videotron. I have never experienced such a bad service. I am going to complain on FB as well.

  • KalSDavian
    kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron, what does "Managing your home network settings is now easier than ever" mean, because logging into two separate websites & downloading a phone app just to port forward is the exact opposite of the ease of just logging into a router on my desktop. Wtf is this nonsense

  • amritab97314715
    amrita bhatia (@amritab97314715) reported

    @Videotron all they want to do is transfer the call to someplace so they dont have to answer or help

  • foggybottomz
    foggybottomz (@foggybottomz) reported

    @Videotron Is there a problem with landline internet (wifi)? Keeps on losing the connection, and when I do a speed test it is trying to connect to a server in Oregon.. I'm in Gatineau!

  • J88738850
    J (@J88738850) reported

    @Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎

  • mbootyspoon
    Martyn Bootyspoon (@mbootyspoon) reported

    @P_rudence_ @Videotron Finally back online but like Damn lol

  • Sheens13
    Sheeners (@Sheens13) reported

    @Videotron wins again, sending two rude classless employees door to door, as one guy spits on my sidewalk 👌

  • amritab97314715
    amrita bhatia (@amritab97314715) reported

    @Videotron i was on customer service which keep transferring me from retail account to business account to retail account to business account. your customer service is extremely rude and clueless

  • mbootyspoon
    Martyn Bootyspoon (@mbootyspoon) reported

    Anyone else’s Videotron down today