Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 09/18/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Elzora84 elzora84 (@Elzora84) reported

    So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(

  • ijenda44 Aime (@ijenda44) reported

    Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??

  • DestroWod Destro WOD (@DestroWod) reported

    @charmer_123 @normal_andy No videotron charmer? Here it was Videotron and Blockbuster along independants. Then later Flash video became huge. Sadly most shut down now. When i lived in Sherbrooke there was a small chain call video-clip. Had one next door litterally neighbor but it closed first year i

  • OceanNoodle Leviathan (@OceanNoodle) reported

    @Videotron Internet is down for some residents in Gatineau. Can't even watch TV. What is happening?

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    By unplugging my fibe tv with Bell due to major technology issues,i went back to videotron. They have only a few time shifting channels unfortunately.

  • tweetygirlf1 Mamabear 2022 🙂 (@tweetygirlf1) reported

    @Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.

  • Jacob_Salloum Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.

  • katielowercase lowercase? i hardly know ercase! (@katielowercase) reported

    @mondavilalba calling videotron tech support is the highlight of my night so far