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Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • coronav99604397
    coronavirus (@coronav99604397) reported

    @Videotron third world service got a third world province

  • Txskies_
    Txskiesfn (@Txskies_) reported

    @samyfnbr @Videotron Oh well mine feels so bad to

  • Topsy55555
    Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • mlevison
    mlevison (@mlevison) reported

    @barbjustason As a Videotron customer I'm often relying on Rogers and mine seems to be working.

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron why did videotron not make us aware of problem trying to pay bills online??I am sure you will be charging late fees!!! Not happy

  • pcinnovation
    Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @brian5or6 I dropped Rogers 4 years ago, too pricey. Switched to Videotron, excellent plans and service!

  • samyfnbr
    code coachsamy #ad (@samyfnbr) reported

    @Txskies_ its in canada you guys wont know it, its @Videotron worst internet provider ong

  • PackLightCarryC
    Pack Light ... (@PackLightCarryC) reported

    @Videotron I’m on of your customers. I am trying to access content on the CTV app. I must sign in, but Vidéotron is not listed as a provider. Help! (Thx)

  • Danchart74
    Danchart (@Danchart74) reported

    @Videotron your service is the #1 in worst customer service EVER

  • svrc
    Stu Charlton (@svrc) reported

    @ResolveReviews @qobuz Until qobuz comes to Canada. ( Apparently already in Quebec under a white labeled Videotron service! )