Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 12/23/2025 02:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your customer care site is broken with a 500 error. I can't log in. @Videotron

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @gammarayghoul @JeremyAppel1025 @djclimenhaga Videotron does not have the wireline network Shaw does here so without MVNO rules forcing the incumbents to open up their networks your service can only get worse. The cost of new towers is too high w/o a big wln network to tap into to lower fiber build costs

  • Wokephobe1 Wokephobe (@Wokephobe1) reported

    @dougshields88 @MarksGonePublic It was never in doubt. PKP wanted it for Videotron. When it comes to the Libs, what Quebec wants , Quebec gets.

  • _francislavoie Francis Lavoie (@_francislavoie) reported

    @JenTiale @MobileSyrup Yes, I'm using Freedom now. But I'm tired of terrible coverage while I'm in Quebec. Videotron/Fizz would give me better coverage.

  • bizonLiv Liv (@bizonLiv) reported

    @Videotron I have an outage - my helix gateway doesn't connect to the internet no more

  • fagstein Steve Faguy (@fagstein) reported

    As part of the agreement, Videotron/Quebecor must: - Keep Freedom Mobile's pricing, and offer 10% more data, for 5 years - Offer Freedom pricing at "similar" rates to Videotron's offer in Quebec - Extend service to Manitoba (via MVNO) within 3 years, at prices similar to Quebec

  • btaplatt Brian Platt (@btaplatt) reported

    More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

  • MoogKChan MooG 🐀 (@MoogKChan) reported

    Do you know whats fun about @Videotron When your phone service is down, and the online support is not working, and it says to call them to get it resolved.

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.