Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 12/10/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AraBalian Ara Balian (@AraBalian) reported

    @Videotron I was charged to my credit card from Videotron but don't have the invoice. Can you please help share the invoice with me? Thanks

  • diego_henao Diego Henao (@diego_henao) reported

    @heliodanielb @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are vague there as well.

  • singram Mr Frostback (@singram) reported

    @jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on. But it's been less of an issue now that I'm working from home.

  • hollingham Hannah (@hollingham) reported

    @jgtwee @Videotron Yes I am experiencing the same thing! I called and they said it’s an outage in downtown Montreal

  • jacktodd46 Jack Todd (@jacktodd46) reported

    Not only is Videotron's Helix the worst TV/Internet system you can find, the website is just as bad. Just try changing your channels. You have to be brave or crazy. We hate Bell for corporate reasons but it may be time to switch.

  • diego_henao Diego Henao (@diego_henao) reported

    @_shiiyaaa @fizz_ca @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.

  • Vince_Effin_G I hate the team that I love (@Vince_Effin_G) reported

    @jacktodd46 I switched from Bell to videotron but after two years I was basically left with no choice and had to switch back. Videotron customer service is ok but I'd rather not have to be on a first name basis with them from calling every week

  • Rami64N Rami Nohra (@Rami64N) reported

    @passionthy @Videotron Same thing just happened to me, where they able to help you?