Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 12/15/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • pete_joly Pete Joly (@pete_joly) reported

    @Videotron Nope.... not working

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.

  • steep_deeped Powder Pete 🎿 (@steep_deeped) reported

    @CameronC11 @Videotron We will never get a answer.

  • tovahnovak Tovah Novak (@tovahnovak) reported

    @Videotron I don’t have internet or a home phone either. All my services are down 😡

  • CameronC11 Cameron (@CameronC11) reported

    @Videotron How does the curfew alert affect the helix service I pay for?

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Works! Finally!! Was a very disturbing experience. We are all already stressed and confined. Losing TV service on the 31 December is simply unacceptable.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @VIDEOTRON why...why does my piece of crap helix does not have abc tv today. On demand not available either. 2 says of this ****.

  • FebyOSRS feby (@FebyOSRS) reported

    @Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.

  • unicorna_shawn Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported

    @NorthenResister Videotron sucks rocks. The alert came after 6pm

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll