Vidéotron

Vidéotron Outage Report in Victoria, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoria, British Columbia 12/28/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Oh youre net is down too?

  • Alyss80796817 Alyss (@Alyss80796817) reported

    @NotionStatus Blocked with Videotron. DNS fix works on PC, but not on cellphone, whether it is WiFi or 3G data. My students need to be able to access their course from their mobile devices.

  • chefgucciness no one (@chefgucciness) reported

    @_qord @Videotron i literally have no idea, i used to have 1k up and down, now theyre giving me nasa speeds 😈

  • MTLJer Jer (@MTLJer) reported

    @Ecodus11 @Videotron Still down since 8. Last night went down from 12-1. Very sick actually

  • vibhuti_chatur Vibhuti Chaturvedi (@vibhuti_chatur) reported

    @Videotron I have had multiple calls on 17-18 , and today as well with no resolution. Please note I am in India and calling Videotron from Skype credit . Now again you are asking me to call Videotron customer care ? Please let me know how would you sort this out ?

  • itsyaboimaxoo itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported

    @xavier_laff Coverage sucks. Lots of areas suffer from congestion. Speeds suck with some carriers. They don’t all have VoLTE, and Wi-Fi calling. Even Videotron and Freedom have that here! Also towers only have one eNb, here they usually have several.

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • thisoares4 Thiago Soares (@thisoares4) reported

    @Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?

  • Ecodus11 Manager Matt (@Ecodus11) reported

    @MTLJer @Videotron Mine’s been good all day, that sucks

  • vibhuti_chatur Vibhuti Chaturvedi (@vibhuti_chatur) reported

    @Videotron I have been requesting for the temporary suspension of my internet services ( helix ) since the start of this week . I made 6-7 calls on 17-18th May and was put on hold for 30-40 min more than twice. I had the worst experience this time with you guys .