Vidéotron Outage Report in Waterloo, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying
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Jonathan Major
(@ForzaJuve09) reported
Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron Never received a call
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Télécino
(@andrerochon) reported
@Videotron again, internet down... middle of the Hab’s game... not good
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron this is terrible service, the agent seems lost.
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Eric Shenfield
(@shennyboy) reported
So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron Never got a call back
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Steven Glickman
(@steven55282148) reported
@ImmaWipeYou @Videotron Mine is also not working normally. Tv seems okay though. Helix customer here.
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mlevison
(@mlevison) reported
Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.