Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 12/06/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @Videotron Already chatted with tech support and my wife called the same yesterday, same story: our engineers are aware of the problem and are working on it. No ETA for resolution…

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?

  • Ozz3605 Ozz3605 (@Ozz3605) reported

    @Jayd_Ink So idk about that since im with Videotron but ive been with Rogers for 15yrs before and not a single issue. You get 1 day with no service then its the worst ever. . .

  • AVibrantDreamer 💵 Mr. Dreamer @ VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @PassiveCndIncom For some reasons I never liked buying or owning any Rogers stock! Yes, my sim card is a data plan from Fido but I just don't like Rogers. Even at work, I opted to use Telus, Bell, and Videotron versus Rogers.

  • mmneron27 Marie-Michele Neron (@mmneron27) reported

    @Videotron service down in Rouyn-Noranda. Any news incoming ?

  • Dia_Haddad Dia Haddad (@Dia_Haddad) reported

    @Videotron I am trying to login to my account, I login but keeps re-directing me to login page non-stop, and I can never login? are there issues this morning?

  • Torcan1 JWilliams (@Torcan1) reported

    @JeffKirdeikis Your tweet misleads people to believe all Canada is shut down. It only affects those on the Rogers system. Bell, Videotron. Telus and other providers are working just fine.

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    @Videotron Yeah I’m on hold for 11 minutes now. Do you guys have an outage? Kinda random how this happens two days after Rogers

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @Videotron you can tell the temperature of my Gateway but you can’t find the source of the noise on our signal so our internet connection drops every 15 minutes…

  • ryanwright Ryan Wright 🌻💙💛🌻 (@ryanwright) reported

    @Mazerall I have cell service back now. For some reason my phone was not on auto selection of carrier and thought “Let’s try Videotron towers!” Which should work in all honesty. We have Roam like Home when away. Why can’t we connect to ANY tower when Rogers is unavailable?