Vidéotron Outage Report in Waterloo, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Cathy Stone.No dms please! (@CathySt35873400) reported 50 seconds ago

  I know this for fact as I was back & forth MTL Vancouver for 3 years. Told by Videotron cell service not available all parts of Vancouver, so I went with Bell

• Brett Playford (@playford_brett) reported 2 minutes ago

  @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff

• Donald Bailly (@DonaldBailly) reported 3 minutes ago

  @annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.

• Janet Kasun (@KasunJanet) reported 4 minutes ago

  @peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started

• Cormac Mac Sweeney (@cmaconthehill) reported 5 minutes ago

  1) Freedom Mobile needs to stay in Videotron's possession for at least 10 years. 2) Prices for Freedom wireless service in Ontario & Western Canada must be comparable to what Videotron is currently offering in Quebec, which is on avg 20% lower than rest of Cda #cdnpoli

• kmtr7699 (@kmtr7699) reported 6 minutes ago

  @Videotron When will the problem with Helix be resolved?

• Chuck (@chuckfromcanada) reported 14 minutes ago

  @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.

• NiKiZe😷 (@nikize0) reported 15 minutes ago

  @Mae149 @noIPv6 @Videotron More likely your VPN implementation was broken all along, you just didn't test it properly. The correct fix is probably to roll out IPv6 in your VPN as well... And that is long overdue anyway.

• Algis Akstinas (@AlsoKnownAs_AA) reported 15 minutes ago

  @RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.

• Manon Lessard (@Mae149) reported 15 minutes ago

  @noIPv6 @Videotron Right now granted VPN had no issues until it was activated… Plus nobody on large campus here would do such a move and claim « nobody will notice. » I understand we’re stuck with your decision. Don’t think you’d accept it the other way around…