Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 11/29/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @montrealmarc @Videotron Yeah and then you can’t afford to pay it and they’re like “oh well it’s not our fault I don’t have access to restart the Internet! You’re the problem here!”

  • montrealmarc Marc Griffin (@montrealmarc) reported

    @dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making exorcise and keep raising ghee prices.

  • mira_coms367 Mira (@mira_coms367) reported

    @dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.

  • 0egodeath big ego (@0egodeath) reported

    google why my i ternet not working my my internet not working why my internet not eorking internet not working fix videotron internet not working

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Just to let you know, the problem is obvious now on Money Talk

  • siobudcire Eric Dubois (@siobudcire) reported

    .@Videotron internet down?sainte Dorothee?

  • ivegotquestion Questions (@ivegotquestion) reported

    Also learned the following about @Videotron service in #ottcity #OldOttawaSouth "Also it seems there is an outage with one of the mobile tower in your neighbourhood."

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    Hey @Videotron your technical support guy just tried gaslighting the **** out of me for his failure to reinstate my Internet. Bad form, guys. Bad form…….

  • dizoneric Eric Dizon (@dizoneric) reported

    @P_rudence_ @ThomasR92483779 @Videotron Can confirm that my connection is also not working at H2T.

  • lmcrahm lmcrahm (@lmcrahm) reported

    @StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.