Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 12/06/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotHrtington Elliot (He/Him) (@ElliotHrtington) reported

    Hello @Videotron! :) I can’t find any sports channels in 4K on Helix :( I had them on my old service with you guys, am I missing anything? Thanks!

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    Day 1 with @fizz_ca and I don't know how but it's already 100% better than that garbage Videotron!!!

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @checkupcbc Am with Videotron same service and another price increase ($6.50 increase)

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • jeffrey_grospe jeffrey Grospe (@jeffrey_grospe) reported

    @Videotron The internet is so slow today :( keep losing connection....

  • mateocombs Matt Combs (@mateocombs) reported

    @Anthony__Koch Very pan-Canadian of you! Of course, Quebec will demand an opt-out with full funding, and then use the money to finance mandatory customer-service internships at Videotron.

  • SportRage2021 🇨🇦Sports, Movies and Music for $400 🇨🇦 (@SportRage2021) reported

    Rogers telecommunications/Cable has purchased Shaw telecommunications/ Cable for $26 billion. Rogers also tried to take over Videotron and Cogeco but were denied. Rogers can kiss my ***. They push woke garbage diversity on everything they touch.