1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vidéotron
  6. ❯
  7. Waterloo, Ontario
Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cam0zz
    Camilo Pérez (@cam0zz) reported

    @Videotron I think you guys might be having a outage or something right now . Is it possible to have an update on the situation ?

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • mtl_boredstupid
    verbal kint (@mtl_boredstupid) reported

    @Videotron Is there another issue?

  • jessedybka
    Jesse Dybka (@jessedybka) reported

    @Videotron Any known mobile data issues around west Quebec/Ottawa? I’ve been getting very slow speeds (0.5-1 mbps down, 0.25-0.5 mbps up) or no connection at all the last couple of days

  • togobap
    togobap 🇨🇦 (@togobap) reported

    @dasme Sorry @dasme. I jumped of Rogers’ ship last December. They have changed a lot in the last 5 years for the bad. Good luck. I’m with a local provider called @Videotron great service for the price

  • KanadaPrensi
    Kanada Prensi Enes (@KanadaPrensi) reported

    @Videotron is there any problem with 5G network? In Montreal Downtown

  • BrynnSidhe
    Brynn (@BrynnSidhe) reported

    @cfulgham Videotron here. Went with them a few years ago. No issues and was half what I would have paid with Bell when I changed over.

  • SebastienJRM
    séb 🌈 (@SebastienJRM) reported

    @Videotron Did your network equipment not observe the time change overnight? My phone is set to use "network provided time", and it's still an hour behind.

  • norlack89
    🦦🥀 jotería #BLM (@norlack89) reported

    In montreal, why is my internet down wifi and Ethernet??? @Videotron

  • LumiereCentrale
    Duke (@LumiereCentrale) reported

    Hi #Videotron, major outage it seems?