Vidéotron Outage Report in Waterloo, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (18%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• eartha titt 🇯🇲🇨🇦 (@SugaBabe_14) reported 5 minutes ago

  @Videotron is your service down?

• YurkshireLad (@yurkshirelad) reported 5 minutes ago

  Your customer care site is broken with a 500 error. I can't log in. @Videotron

• Mark Goldberg (@Mark_Goldberg) reported 10 minutes ago

  .@TD_Canada: "Interesting disclosures by @Quebecor in 2022 Annual Information form" • Cable network covers ~83% of Quebec residences, all able to get 400Mbps; 70% of homes passed could get 1Gbps • DOCSIS 4.0 can deliver up to 10 Gbps down / 6Gbps up @Videotron #CDNtech #CRTC

• Steve Williams #BLACKLIVESMATTER (@scorpiosteve) reported 13 minutes ago

  @Bell_Support as 50+ year Bell subscriber I am disappointed that your receivers no longer support Netflix. I called to upgrade to the new Box and was told I have to upgrade my PVR as well. $50. Shipping for each = $100 and I do the installation. @Videotron will perhaps be better

• Ben Klass (@BenKlass) reported 16 minutes ago

  Competitors have complained that the Rogers-Videotron-Shaw deal are anticompetitive: they cement Rogers and Videotron's position in the market while shutting out others. Teksavvy, for example, has filed a complaint with the regulator opposing off-the-books agreements like these.

• YurkshireLad (@yurkshirelad) reported 16 minutes ago

  @Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.

• Mark (@ReaperClose) reported 17 minutes ago

  @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

• Michael Guitouni (@MichaelGuitouni) reported 21 minutes ago

  @CRTCeng Every year we have augmentation of service price, a hoax between videotron and union. happen when they requested more money for their services as union. i worked in videotron , its how it work. like they give u stupid training just to claim taxes and credit from the gov

• Steve Faguy (@fagstein) reported 23 minutes ago

  @psyko514 I don't know if Quebecor has said what it plans to do brand-wise. It could keep Videotron in Quebec, where it bundles wireless with wireline service, and Freedom in the rest of the country, and expand Fizz nationally as the flanker brand.

• Emmanuel Bergeron (@GUCFan) reported 29 minutes ago

  Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.