Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 01/29/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinSW20 LOOK AT THOSE STRINGS SERENA #FOCUS (@JustinSW20) reported

    @Videotron FULL OF ****

  • youbeglazin yuh (@youbeglazin) reported

    @jab_u @Videotron Probably tomorrow lol, they cut the wifi 3 times already and it took almost 24 hours to come back each time. **** videotron respectfully

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    People will know (or soon know) that having Teksavvy landline service means they are ****** in time of need because "Videotron mobile" will give people nothing in a time of need if people have TSI landline service.

  • chris_tud Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • ayeitschar Cats. (@ayeitschar) reported

    Videotron/Fizz, please get your **** together. Been days now without internet and I need **** to get done 🙄

  • Aidan_richlich go follow my moms insta (@Aidan_richlich) reported

    @Videotron how did i have internet from 8 am until like 3:30 pm but now its off, but my buddy down the street got his internet back at 3:30 ? yall ******* around man

  • Musicnel1 Musicnel (@Musicnel1) reported

    @Videotron No service, but invoice well received. seriously?!? @videotron

  • MaryanneBerube Mary-anne Berube (@MaryanneBerube) reported

    @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

  • Seb0821 RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Why no answer. Why copy paste everyday the same damn message. You cut off internet when the deman is high. You dont give a **** about us. Bell sucks but less then you for sure

  • freefox76 Al (@freefox76) reported

    @Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet