Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 12/10/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • futurination futurination (@futurination) reported

    @Videotron @douzepont Not isolated, can confirm I have the issue as well

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron @douzepont I don’t think it’s an isolated issue

  • danabader01 Dana Bader (@danabader01) reported

    @Videotron @douzepont My internet is down this morning still. It was showing a yellow blinking light and still not working!! @Videotron so frustrating with work on a 9am.

  • Angelleena Pascale (@Angelleena) reported

    @CTVMontreal You know there is a problem when you can't sign in to the CTV website with @videotron but only with a bell media account. This is not fair and I still pay for cable where CTV is with @Videotron. Everyone should have access in Canada to the CTV website.

  • BeaucyFn beaucy (@BeaucyFn) reported

    I swear @Videotron have the worst WiFi of all time this legit greif my FNCS i think I will have to switch to @BellCentre

  • MusicScafidi AgostinoScafidiMusic (@MusicScafidi) reported

    Dear @Videotron, as a long time customer I implore you to defend freedom online and do what you can to oppose Bill C-10!!

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.

  • OmarStati Sawyer (@OmarStati) reported

    ******* Videotron down again...

  • myroneon Myron (@myroneon) reported

    @Videotron I just had the worst costumer service experience in my life. I was being extra respectful and cooperative. 2h38 mins on the line and still wasn't helped with. I have a pretty impatient and rude employee I'm talking to. Videotron Quebec I can't believe this

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @Videotron hey, is there an outage in Montreal right now?