Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 02/04/2026 21:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • itsfuckingcathi Premium ***** (@itsfuckingcathi) reported

    @AshTagMeBitch @Videotron @hydroquebec why my internet not working??

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?

  • MondeMicro MicroMonde (@MondeMicro) reported

    @GoyerMel @OdyseeTeam @Videotron Solution VPN

  • linnifred Linnifred (@linnifred) reported

    @Ipstenu I have this issue with Videotron. It is so frustrating. Especially with a password reset request.

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?

  • P1KA_B00 Nick RoBOOrtson Stan Account (@P1KA_B00) reported

    @DeleteTheNats Compare that to QC, which currently lacks any pro teams, is far enough away from Montreal to have its own identity. There’s enough ex Nordique fans to support an NHL team, there’s a reason the Bruins are so popular there. A Quebec team would play in the Videotron centre... (2)

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens Horrible. Videotron may be owned by PKP but I have to say, they're not as bad as Bell, Rogers etc... (knock on wood)

  • CarrieS17 Carrie S (@CarrieS17) reported

    @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

  • PreferToRemain PreferToRemain Anonymous (@PreferToRemain) reported

    Yes there's a massive Videotron outage affecting at least the Montreal metro region.

  • WorldTradeCa WorldTrade Canada (@WorldTradeCa) reported

    Why has @videotron been so freaking slow over the last several months. It's ridiculous today.