Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 05/07/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Vidéotron outage reports came from the following cities: Waterloo.

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City Problem Type Report Time
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaWaterloo Internet
CanadaCambridge Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.

  • aaron70893 Aaron (@aaron70893) reported

    @mannylakeshow96 @Videotron At least someone’s finally taking care of their network issues lmaooooo! 👏

  • tjnarrainen Terence J (@tjnarrainen) reported

    @Videotron hi service is down in westmount h3z 2g4 no helix or internet

  • MTLStrobist Montreal Strobist (@MTLStrobist) reported

    @videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣

  • sonalikarnick Sonali Karnick (@sonalikarnick) reported

    @Videotron Considering my experience with Videotron customer service, I'm not used to anyone responding at all. Will do and will expect a response in a reasonable amount of time.

  • AllanDPoirier1 Allan D. Poirier (@AllanDPoirier1) reported

    So Videotron seems to sarcasticaly say customers dont have enaugh of a brain to find a name for there Internet400 service, according to the add. Maybe they just wanted to attract poeple on there site ?

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Fizz resells Videotron lines so it's cable service. Better pricing but they have zero cares and zero support when there are issues. They don't even have a phone number you can call.

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron internet and tv not working in Montreal Dollard des ormeaux. Do you know if there’s an outage?

  • NuPays NuPays (@NuPays) reported

    @Videotron answer please. Internet is down in DDO?

  • roburwin rob_urwin_12B1 👨‍💻😷💉🇨🇦 (@roburwin) reported

    @jamie_montreal @fizz_ca As A reseller, they have no control over the service the Videotron provides and you cannot contact Videotron, as you are not their customer. Fizz needs to put pressure on Videotron, for their customers.