Vidéotron

Vidéotron Outage Report in Waterloo, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Waterloo, Ontario 03/27/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • somecanuckchick somecanuckchick 🍁 (@somecanuckchick) reported

    @Videotron I've literally told you all you need to know. Channel 681 CNN HD IS NOT BROADCASTING. EVERY OTHER CHANNEL IS... if you know of a problem, then tell me.

  • JJTheJetPlaneP1 JJTheJetPlane (@JJTheJetPlaneP1) reported

    @saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.

  • Mikael_chamber Mikaël Chamberland (@Mikael_chamber) reported

    Hi @fizz_ca / @Videotron, since Thursday all apple services like Apple TV, App Store, Apple Music, etc. have issue on your residential internet network only. Any ETA on when this will be fixed?

  • vNodesV dSeb | vNodes Validators | Sifchain DAO Council (@vNodesV) reported

    @Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.

  • eatdrinkmtl Eatdrinkmontreal (@eatdrinkmtl) reported

    @Videotron fix the damm internet!!!!!!

  • go_literary GO Lit (@go_literary) reported

    @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService

  • GTums Gerry (@GTums) reported

    @Sal_tucci @Videotron Same issue for me in the Vimont area

  • extremecompute Frank Leonhardt (@extremecompute) reported

    @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

  • TheNeilHaley ThatMainframeDude (@TheNeilHaley) reported

    @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.

  • frank275 F.Riff (@frank275) reported

    @jamiljivani @ezralevant worst than Bell; Videotron in Quebec