Vidéotron

Vidéotron Outage Report in Wickham, Centre-du-Québec, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Wickham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Wickham, Centre-du-Québec, Québec 01/09/2026 12:30

January 09: Problems at Vidéotron

Vidéotron is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nurashid Nuruddin Rashid (@nurashid) reported

    @Videotron very irresponsible for videotron on not communicating with customers on nature of problem and expected time to resolve.

  • PoutineSuplex 💪Spicy Old Hag🌶 (@PoutineSuplex) reported

    @Videotron Fix yo ****.

  • as0205 A✨ (@as0205) reported

    @Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!

  • FranoisLavigne6 François Lavigne (@FranoisLavigne6) reported

    @Toothpaste1077 @ItalStallion14 @Videotron It's a DNS problem. Every device/service/app that access directly by IP or that have the IPs cached won't be affected.

  • SamNoailles Sam (@SamNoailles) reported

    @TheBillyCid @Videotron @bell help this man

  • Tipuch92 jean paul Fiorini (@Tipuch92) reported

    @Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.

  • leftysancho Lefty 🤠 (@leftysancho) reported

    @matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down

  • MoraJaybird MoraJaybird (@MoraJaybird) reported

    @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

  • franxcess_ Francessssss👑 (@franxcess_) reported

    Euhmmm @Videotron it would be nice to let your users know about the current internet outage🙄🙄🙄🙄

  • fagstein Steve Faguy (@fagstein) reported

    @madhi19 Videotron has several redundant DNS servers. They’re all down. It’s unclear why.