Vidéotron

Vidéotron Outage Report in Winnipeg, Manitoba

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Winnipeg, Manitoba

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Winnipeg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Winnipeg, Manitoba 12/10/2025 20:50

December 10: Problems at Vidéotron

Vidéotron is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • rturchyniak Ron Turchyniak (@rturchyniak) reported

    @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.

  • cynicalwytch audrey em 🍄 (@cynicalwytch) reported

    trying to return a piece of hardware to @Videotron after an accidental double purchase has required 2 visits to a store, 3 phone calls to customer service and a confused technician sent to our home to pick up the item. why’d you have to go and make things so complicated?

  • Eric83722680 Eric (@Eric83722680) reported

    @fizz_ca Am I the only one with internet problems? Intermittent internet outages in the last weeks. Constant rebooting of my modem. Specially bad today. Lost my whole day of work. Is this a Fizz problem or is it a problem with @Videotron infrastructure?

  • Gapaxevotich Sora Murasaki (@Gapaxevotich) reported

    @Videotron is the network down or is it my modem?

  • Kh3O Mathieu Brouillette 🤷🏻‍♂️ (@Kh3O) reported

    @chengeling I once called Cogeco to cancel my PARENTS sub. No question asked. Done in 10min. But yeah Bell & Videotron can be like that. I use 'i wanna quit' to get deals off current sub. Person cant do a thing, they send you to other dept, and boom, 'newcomer price!'

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • HugoThePinkCat 🐱 A 🏳️‍🌈 PINK 🏳️‍🌈 CAT 🐱 (@HugoThePinkCat) reported

    @Lucian_Lutrae It's really too bad you're not in Quebec because I really enjoy the internet plan we have at home with Videotron.

  • aranbeik Aran - Commisions are open (@aranbeik) reported

    @Videotron is the wifi down yet again? This is like the third time this happens…

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet currently down?