Vidéotron Outage Report in Yamachiche, Mauricie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Yamachiche, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Yamachiche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Yamachiche, Mauricie, Québec
The most recent Vidéotron outage reports came from the following cities: Trois-Rivières.
| City | Problem Type | Report Time |
|---|---|---|
 Trois-Rivières |
||
| Trois-Rivières |
Internet | |
| Trois-Rivières |
Wi-fi | |
| Trois-Rivières |
Phone | |
| Trois-Rivières |
Internet | |
| Yamachiche |
Total Blackout |
Community Discussion
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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David Lorette
(@David_YMQ) reported
@Videotron man knocked on my door in West Island Montreal claiming to be from Videotron visiting customers who pay a lot for Helix service,,,I just said no thank you and closed door. Are you going door to door or is someone posing as Videotron employee to access homes?
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REV TV Canada
(@revtvcanada) reported
@marbou78 @ASCoC @Videotron Thank you for this; it’s insightful and will help. Thanks again for your time. We have a lot of information now and we have a better understanding of where the “breakdown” of communication may be occurring. Ultimately it appears the third-party isn’t imputing data given to them.
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Marco Boucher
(@marbou78) reported
@revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.
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Chris74
(@Chris7435266055) reported
@Videotron how do you lose customers? You set an automated robot to tell them the internet service will be restored by 5pm although its only 8am. Bye bye videotron. It wasnt nice knowing you and the way you treat your customers...
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Achamian 🇨🇦
(@MoSlaibeh) reported
@Videotron I resolved it with customer service. Took 98 minutes on the phone and being transferred to 4 different agents but they confirmed I was overcharged by quite a bit two months in a row - no explanation why.
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Achamian 🇨🇦
(@MoSlaibeh) reported
Hey @Videotron: Just got my bill and that's two months in a row where you've "mistakenly" charged me double with no plausible explanation. Last month your agent told me it was resolved and that I'd have credits - this month wasn't fixed, was worse. Now your website is down. 👎
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Alex Trudel
(@Strudel74) reported
@cogeco How about you start by making your actual network reliable ? Worst network I ever had. I miss @Videotron
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Melanie
(@MelKay514) reported
So.......@videotron disconnected my 76yr old mothers phone line by mistake, gave her line to someone else & they don’t want to reconnect her line cause it would ‘inconvenience’ their new customer smh! 2 months dealing w/ customer service and no resolve! This BS is unacceptable!
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✨ Bratz
(@_PrincessssD) reported
I don’t like y’all not y’all poor services @Videotron