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Vidéotron

Vidéotron Outage Report in Yamachiche, Mauricie, Quebec

Why is my Vidéotron service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Yamachiche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Yamachiche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Vidéotron

Vidéotron is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MoraJaybird
    MoraJaybird (@MoraJaybird) reported

    @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

  • AlexKozina
    Kozibear (@AlexKozina) reported

    Videotron’s wifi network is on the fritz, so tonight’s stream might be delayed by a skosh. Please stand by!

  • chezjonesy
    Chez Jonesy (@chezjonesy) reported

    @Videotron First time we have been down in four years with Vidéotron. Overall very reliable. Of course, still inconvenient to lose service when working from home. More updates would@be helpful.

  • singram
    Mr Frostback (@singram) reported

    @fagstein @Videotron Grrr can't change my DNS by logging onto my router? Wtf?

  • franxcess_
    Francessssss👑 (@franxcess_) reported

    Euhmmm @Videotron it would be nice to let your users know about the current internet outage🙄🙄🙄🙄

  • fagstein
    Steve Faguy (@fagstein) reported

    @madhi19 Videotron has several redundant DNS servers. They’re all down. It’s unclear why.

  • IkasIkas1
    Ikas Ikas (@IkasIkas1) reported

    @Videotron your DNS servers are down

  • gonzal3x
    Alexandre Gonzales (@gonzal3x) reported

    If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

  • as0205
    A✨ (@as0205) reported

    @Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!

  • MitchellBundy
    M. Bundy 🦑🐬 (@MitchellBundy) reported

    Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.