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Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGraceful_1
    Sean Lapalme (@TheGraceful_1) reported

    Curious as to why I'm subjected to CTV/TSN NFL post game highlights on WCAX when CBS goes to bonus coverage. Is this a sim sub issue (I'm on videotron) or rights holder issue. @fagstein any ideas?

  • eddygeeeeeee
    eddy g 🍁 (@eddygeeeeeee) reported

    @CdavechaDavid @Videotron my porn shut down.

  • gimme5bees
    #removelegault (@gimme5bees) reported

    @francoislegault congratulations on further ruining peoples' new year's eve: your idiotic hijacking of the emergency message platform crashed a bunch of videotron terminals. a perfect symbol of everything you have thus far "achieved"

  • Patrick_Thi
    Patrick Thibodeau (@Patrick_Thi) reported

    @DAlisella @Videotron Why cancel Videotron??? It's Legault that send his stupid curfew message to your Helix and crashed your cable ...

  • lbass007
    lawrence bass (@lbass007) reported

    @MarieAnick23 @CPFalcone @Videotron That sucks

  • chuckfromcanada
    Chuck from 🇨🇦 (@chuckfromcanada) reported

    @VIDEOTRON why...why does my piece of crap helix does not have abc tv today. On demand not available either. 2 says of this ****.

  • moeman61
    🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻 (@moeman61) reported

    @Videotron Not working.

  • fagstein
    Steve Faguy (@fagstein) reported

    @TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.

  • KevinTh79328517
    Kevin Thomson (@KevinTh79328517) reported

    @pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?

  • CameronC11
    Cameron (@CameronC11) reported

    @Videotron How does the curfew alert affect the helix service I pay for?