Vidéotron Outage Report in St. John's, Newfoundland and Labrador

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Fraser (@iamchrisfraser) reported 8 minutes ago

  @TheSlasherChick @Videotron I’m on Fido. I’ve been doing speed checks since we lost power. I assume the network is so overloaded as we’re all trying to stream things instead of using the home internet (because all our routers are down).

• 
  Ash (@Ash236004717712) reported 10 minutes ago

  @Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal

• 
  Jones (@Jones18057991) reported 10 minutes ago

  @Videotron Therefore, I don’t think a status update as to when service will be restored is not an unreasonable expectation. This allows us as customers to make arrangements as needed. Last i checked, Videotron is not paying for me to take a sick day from work…

• 
  Tina (@sashalovidia) reported 11 minutes ago

  @Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.

• 
  KUNACHI (@KUNACHI4) reported 17 minutes ago

  @Rafa30744907 @Videotron No good news, I'm in the West island. I'm the only one in the house with a shity connection with my galaxy. I phones have no network. I don't know if this is a patern with others.They say 80% should have electricity by midnight. Be safe.

• 
  marty lepage (@lepage33) reported 21 minutes ago

  Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval

• 
  Anthony (@middle_kid) reported 22 minutes ago

  @Videotron is there a limit to using your device as a hot spot? Today my gf's is not working but mine is.

• 
  Zip Cable Tray Systems Inc. (@ZipCableTray) reported 23 minutes ago

  @Videotron, our company is at 573 Delmar, Pointe-Claire. H9R4A9. Our internet &VOIP phone system is out. We have very sketchy cell service and of course, no Internet access either. Can you send someone to check this situation?

• 
  BeersandBodyparts (@Yackerdirt) reported 23 minutes ago

  Been down without hydro and finally back up to find out my internet is fully down. Have not been able to work for 3 days ...any update for Gatineau @Videotron . You need a outage map

• 
  Donny (@Johnny78190531) reported 24 minutes ago

  @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.