Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 01/08/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • Weirdostein Simon Castonguay (@Weirdostein) reported

    @rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.

  • halfpasstnoon 🤍 (@halfpasstnoon) reported

    @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

  • SadhviAlAlam Sadhvi Al Alam (@SadhviAlAlam) reported

    @Videotron is there an internet service outage?

  • _milotkz Milo Tkz (@_milotkz) reported

    Wowww my wifi dont work nowww **** videotron

  • yungcze Cy (@yungcze) reported

    Videotron Internet is down smh

  • montreal66 MrMontreal66 Productions (@montreal66) reported

    @Videotron Is the 8nternet down in Montreal. I've reset my modem 3 times and still unable to connect.

  • GornPetro Petro Gornostayev (@GornPetro) reported

    @Videotron yo what's up with the internet in mtl? Can you fix it?

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    @ElephantStoneHQ @Videotron Yes my wifi is off. Is this a general problem?

  • sy1ve0n Charles Milette (@sy1ve0n) reported

    @Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡