Vidéotron Outage Report in St. John's, Newfoundland and Labrador
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (5%)
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E-mail (3%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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erin (@erinmaclennan13) reported
@Videotron y'all trying to give us a snow day with this wifi outage?
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G-Man 🇨🇦 🏒🍁☘️ The Masked Irishman ☘️ (@Puck_Tough) reported
Anyone in MTL having problems with their Videotron internet connection?
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TerreSeche (@nostrand27) reported
@StuCowan1 Changing DNS settings on your Videotron router will not only fix your issue but help with loading websites a little bit faster.
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Mo (@MohithHassan) reported
Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.
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Jaz258 (@JamieWarren4) reported
@Videotron what is going on with your services? I can’t even login to my router to modify settings (Linksys EA8300) ETA for fox?
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Beerhaze (@Beerhaze) reported
Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.
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Rohit Rawat (@rawatrocks2008) reported
@Videotron I am using a @rogers network to tweet that I am having internet problems with my helix and phone. #videotron
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Justin (@JustMikeTwo) reported
Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron
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Justin Leblanc (@JLB420) reported
A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage
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Beerhaze (@Beerhaze) reported
Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.