Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 02/14/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MTLStrobist Montreal Strobist (@MTLStrobist) reported

    @videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron is there an outage in montreal ????

  • CLARENNE_Q Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !

  • pandersen Paul Andersen (@pandersen) reported

    @glen_mcgregor If I read this right only Bell went down 10%. Rogers and Videotron rates have gone up and because they are interim rates independent ISPs could be on the hook for retroactive payments to the carriers.

  • tjnarrainen Terence J (@tjnarrainen) reported

    @Videotron hi service is down in westmount h3z 2g4 no helix or internet

  • REZAALIHarsini REZAALI HARSINI (@REZAALIHarsini) reported

    @Videotron my internet has been down for 30 minutes. Is there something wrong with the servers?

  • NuPays NuPays (@NuPays) reported

    @Videotron answer please. Internet is down in DDO?

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.

  • AllanDPoirier1 Allan D. Poirier (@AllanDPoirier1) reported

    So Videotron seems to sarcasticaly say customers dont have enaugh of a brain to find a name for there Internet400 service, according to the add. Maybe they just wanted to attract poeple on there site ?

  • roghienAx roghienAx (@roghienAx) reported

    @Videotron why are you lying to your customers? Your technicians leave a job without resolving the issue? And then your support staff lie about what's going on? Horrible customer service. Hopefully @Bell will have a promotion on soon so we can switch to their service