Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 01/02/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • pixelyzed Stéphane Bergeron (@pixelyzed) reported

    @MancreeperJude @Rackspace Fixed for us. I talked to Videotron support yesterday and they 1st line tech didn't have a clue but she talked to someone else and they were aware and said it would come back "sometime in the next few days...". It came back 2 or 3 hours ago for me.

  • WJ_Roberts Bill Roberts (@WJ_Roberts) reported

    @Videotron So I’m in your iOS app and can’t find notification options, there is no search. Help?

  • WJ_Roberts Bill Roberts (@WJ_Roberts) reported

    @Videotron So - I pay my paper bills on time for 20+ years - you switch me to online billing (without my consent) and don’t email my invoice, and wonder why I miss payments? I’ve paid my current amount owing #YourMove. Don’t say call - you’re closed when I’m not working.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give ab ETA on when their service will be restored. They even provide an outage map to track progress. Internet is just as vital a service as electricity.

  • jus_bou Justin Bouchard (@jus_bou) reported

    @boudjoce @revtvcanada @Videotron No, I guess they never showed it.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @BenKlass @CompBureau @CRTCeng the thing is that "offer only in Quebec" because videotron is a bit cheaper so they have to "compete", so having this nation wide mean that a customer in Ontario or BC would have an option cheaper because Videotron is cheaper. (or they could just all raise prices)

  • UltraNa82609336 UltraNationalist (@UltraNa82609336) reported

    @clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.

  • curious6720 Tina (@curious6720) reported

    @Videotron Has anyone been falsely billed $1.75 for calling a taxi but you didn't use this service ?

  • Deadly_JSay Jean-Luc Hurlbut (@Deadly_JSay) reported

    @Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.

  • theboui boui🌙 (@theboui) reported

    idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf