Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 11/18/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • 1river9 Don Duncan (@1river9) reported

    @lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.

  • LucDupont Luc Dupont (@LucDupont) reported

    @Tajinder2000 @RogersHelps Same problem with @Videotron 😡

  • mon4730 Rick (@mon4730) reported

    @Videotron Nothing for the last 30 minutes. All lines continue to be down.

  • kenproulx ken Proulx (@kenproulx) reported

    Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @Videotron Videotron customer service fixed the problem. Thank you.

  • madog79 Ocram (@madog79) reported

    @Videotron is there an internet outage tonight? It keeps cutting in and out.

  • Peltoas85 ashley pelton (@Peltoas85) reported

    @Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.

  • NOtoGMOs Protect Nature (@NOtoGMOs) reported

    Does anyone have a better option for Internet, phone, and cable TV than @Videotron or @Bell? Both exorbitant for Internet. Videotron basic TV sucks. (except for 2 or 3 channels)

  • kenproulx ken Proulx (@kenproulx) reported

    @Videotron Update: videoteon is laughing at us. Telling us that even though they lied to us, we can’t go back to our old service and have to pay more! This is fraud. Complaint will be opened with CCTS. #helix #fraud #videotron

  • ThebeastShooky Shooky (@ThebeastShooky) reported

    @ThebeastShooky i also remember from 3 years ago an employe from videotron leterally ask me why i wasnt able to pay saying. " why you always call to make payment agreement, you dont work ? How can you pay then. This is inaceptable and i shouldnt never get back at videotron.