Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 12/14/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fernan2_94 Fernando Arteaga (@fernan2_94) reported

    @Videotron are you down? I don’t internet, Ste-Foy, Quebec

  • eth_savage LORD SAVAGE (@eth_savage) reported

    @Videotron customer service is an absolute disgrace

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • steven55282148 Steven Glickman (@steven55282148) reported

    @Videotron @KcParnell As terrible as the customer service is at Bell, they will still always be king because of decisions like this.

  • R_Man27 RRoy (@R_Man27) reported

    @Videotron connection down in Gatineau... again. Wtf is going on. I'm going to switch to Bell very soon..

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    My videotron internet is down again 🤬🤬🤬🤬

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    In montreal, why is my internet down wifi and Ethernet??? @Videotron

  • Cyborg_Simon Simon Lussier (@Cyborg_Simon) reported

    @perreaux with videotron for years, never had any problems, now with helix for internet, but no tv. (i dont recommend helix tv) but internet is A-1 #JoinTheDarkSide and they go out of their way in service a la clientele, even through covid

  • lescahill Lesley-Ann Cahill (@lescahill) reported

    @Videotron So disappointed with the complete lack of customer service today.

  • mike0dude Mike0dude (@mike0dude) reported

    Some ******* moron at either @Videotron or some smaller company using their network cut the fibe cable to my apartment yesterday and installed it at another one next to mine I'm actually malding.