Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 01/06/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilNapier neil napier (@NeilNapier) reported

    Hey @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is always closed… what’s the deal?

  • Dmccarri Darren McCarrick (@Dmccarri) reported

    @Videotron What is going on? No television service. Tech service number always busy. What is the problem?

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @PKP_Qc @Videotron 'Forces competition' when subsidized through set aside spectrum, allowed network sharing with Rogers and operating in one province. Why do you want one type of competition, but not the other? Is designing rules that serve one company are not against true competition? #CRTC #INDU

  • heygirlygeek Sophie (@heygirlygeek) reported

    @Videotron Is Illico service down? Unplug and replug, and my TV is unable to detect its AV source.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Will I lose my PVR recordings during a power outage?

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @Bell_FR Wait what? I got 400 m/bits with Videotron and I swear I have no lag, never had problem with price, NEVER HAD PROBLEM TO GET THE RIGHT ANSWER BECAUSE THE PEOPLE WHO YOU TALK TOO KNOW YOUR LANGUAGE AND KNOW WHAT THEIR TALKING ABOUT! NO FREIGH HIDING OR WHAT EVER! TAKE NOTE BELL!

  • lolitalora Lora A (@lolitalora) reported

    @Videotron is your service down???

  • GSGFlash GSG Flash (@GSGFlash) reported

    Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.

  • erickdahan Erick Dahan (@erickdahan) reported

    Is @Videotron Helix support always ****, or is just tonight?

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @mapiovski @TechKnowCase @Bell_FR Exactly!! I got 400 m/bits with Videotron and I swear I have no lag, never had problem with price, NEVER HAD PROBLEM TO GET THE RIGHT ANSWER BECAUSE THE PEOPLE WHO YOU TALK TOO KNOW YOUR LANGUAGE AND KNOW WHAT THEIR TALKING ABOUT! NO FREIGH HIDING OR WHAT EVER! TAKE NOT BELL!