Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 11/06/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Theeze83 Theo (@Theeze83) reported

    @Videotron Network is unstable in laval. I’m really not happy with this service. This is unacceptable, you keep raising prices while the service gets worse. Working from home is nearly impossible today

  • SandraG90370647 SandraGreco (@SandraG90370647) reported

    @Videotron what is happening with the service today. Very hard to work from home when the internet is down!!

  • KittEdotca KitEdotca (@KittEdotca) reported from Westmount, Québec

    @Videotron so, erm, you’re internet is down?

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • TokinTurk Fehminator (@TokinTurk) reported

    @icountclouds @Videotron As a trader, this really sucks, especially when I was about to make a move. Could've made money and lost out on it, cause of the internet not working.

  • Benliam12 Benliam12 (@Benliam12) reported

    @stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.

  • nananeri mariana neri (@nananeri) reported

    @Videotron my internet is down, any idea when the service will be restored? (St Michel neighborhood)

  • durs26 Stephan Durand (@durs26) reported

    What is up @Videotron ? No internet. Can’t seem to call support either. #internetdown #WorkFromHome

  • chit2am Chit2am (@chit2am) reported

    @Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!

  • icountclouds steph. (@icountclouds) reported

    @Videotron hi! Is there an update or news on the current outage in Montreal (H2W)?