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Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • abramoj
    Abramo (@abramoj) reported

    @Videotron there’s a problem with my wife and I’s cellphone line. We cannot make or receive calls

  • Bucs_Fan_MTL
    RememberDaTightOnes (@Bucs_Fan_MTL) reported

    @lori25986007 @Videotron Mine too is down in boisbriand

  • SXGlory
    Sam Glory (@SXGlory) reported

    @Videotron Is there an outage you aren't reporting? I can't reach you on the phone and I can't find any information on the issue at hand.

  • 1JayCook
    Jay (@1JayCook) reported

    @Videotron can we please get support. Open 24/7 my *** 1877380 2611 You swith our modem now nothing works.

  • LPizzuco
    Liborio Pizzuco (@LPizzuco) reported

    @Videotron hi there … I know the network was down earlier. But now it’s back but many of my channels on the TV network are not working. Is it normal?

  • FurstWonder
    FURST (@FurstWonder) reported

    NEVER use Fizz, how I paid for my internet and they still cut me off, been three days w/o wifi for no reason, no one can answer or fix the problem because it’s all robots over there #fizz #videotron @Videotron @MobileFizz

  • thy_anomaly
    Anomaly (@thy_anomaly) reported

    @JesssAdel @Videotron Wtf that sucks *** dude

  • jerkinjeffreyt1
    jerkinjeffreytoobinhand (@jerkinjeffreyt1) reported

    @Videotron @kligula69 Internet not working in Blainville

  • Things_I___Hate
    Things_that_I__hate (@Things_I___Hate) reported

    @Videotron Yo Are you shitting me? How long do I have to wait? The service was down from last night. Don't you have a ******* monitoring system?

  • Offset01
    Assad Najem 🇨🇦 (@Offset01) reported

    @Videotron any idea when the internet is coming back in Repentigny, we’ve been down since 1 Am