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Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fiddlersgreen92
    Philby Bear (@fiddlersgreen92) reported

    What data I’m getting on my phone is limited as hell; the storm’s messed with our service provider (Videotron), seems like.

  • jennie420666
    sarah (@jennie420666) reported

    @Videotron no cell service, data, wifi, or tv for 2 days 😐 what the hell are you guys doing

  • stgermy
    Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported

    @Videotron No service at H8S

  • poulio445
    Olivier Poulin (@poulio445) reported

    @Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.

  • SantandreaBob
    Santana Robert (@SantandreaBob) reported

    @Videotron No internet and Helix in Vimont Laval, when can we expect the service to resume?

  • greekstud89
    Paul K (@greekstud89) reported

    @josanchez65 @Videotron yes Landline are Down too

  • LukaBJKN
    Luka (@LukaBJKN) reported

    @wiccan_place @Videotron Nobody, Canada is a failed state and get ready to lose a third. I'm in the exact same situation brother and it ******* sucks

  • That_Feral_Nez
    Gregory Fischer-Rush (@That_Feral_Nez) reported

    @Videotron What a joke, some how your competitors don’t need power to operate as everyone with Bell still has internet. I now know that your joke of a company is more interested in lending your network out to fly by night cheap *** companies rather than your 1st party cleints.

  • SakisByte
    Saki's Byte (@SakisByte) reported

    @Julie97147370 @Videotron Yeah videotron should have an outage map because they often have service disruptions in winter.

  • markenman22
    markenman22 (@markenman22) reported

    @Videotron How do bell customers have internet and videotron has an outage?? I'm canceling my service asap