Vidéotron Outage Report in St. John's, Newfoundland and Labrador

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Shaun Binsley (@SBinsley) reported 5 minutes ago

  @Toassterr @Videotron I was able to get a hold of a technical support agent fortunately. The agent was helpful. Who ever is managing this videotron's twitter is not.

• Toaster ✨ (@Toassterr) reported 10 minutes ago

  @SBinsley @Videotron Customer services are from 9h to 18h I think

• Shaun Binsley (@SBinsley) reported 11 minutes ago

  @Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.

• Sterling Cohen (@sterling_cohen) reported 12 minutes ago

  @Videotron Load of crap

• Audrey Laurent-André (@CancerPrime) reported 13 minutes ago

  @Videotron No internet here in Villeray - H2R Is it a problem at my place or is Villeray still affected by the outage? Thanks!

• carmax (@carmax74905256) reported 15 minutes ago

  @Videotron Honestly, that appears to be a bold face lie. People are reporting no service in other areas. Nothing will ever excuse this shameful, poor support. All the years of price increases for improved services. This is what I get for 34 years as a client. Still no service. Hello Bell.

• JP Alpha Male (@JPAlphaMale) reported 16 minutes ago

  @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park adjacent ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP already a couple of days

• carmax (@carmax74905256) reported 20 minutes ago

  @Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.

• Shaun Binsley (@SBinsley) reported 22 minutes ago

  @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

• Robert Kiricsi (@95mustang5050) reported 23 minutes ago

  @Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…