Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 01/25/2026 02:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • darryllevine Darryl Levine (@darryllevine) reported

    @Videotron Do you have an update on Internet disruption today, Feb 12? Seems to be a widespread outage.

  • YogiBear1286 YogiBear (@YogiBear1286) reported

    @Videotron internet been down for a while.. unable to reach your tech support as number is dead and customer service same.. how am I supposed to work from home? Maybe @Bell could help me out.

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • GornPetro Petro Gornostayev (@GornPetro) reported

    @Videotron yo what's up with the internet in mtl? Can you fix it?

  • CanadianKryles robert maccaull (@CanadianKryles) reported

    @Videotron my wifi works, but my ethernet connection doesn't. Ive reboot PC, router, and modem. Cant get through your phone lines for Customer service or Tech support. Sister lives 5 minutes away with no issues, so not sure if this is large scale or just me.

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Ok did Videotron’s entire network go down lol

  • royshoyer Roy Shoyer (@royshoyer) reported

    @ElephantStoneHQ @Videotron Desjardins is down too

  • themojo22 Sonny Joshi (@themojo22) reported

    Anybody having major problems with their @Videotron network?? Even their phone lines are out

  • MartinB16041563 Martin Berger (@MartinB16041563) reported

    @Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!