Vidéotron

Vidéotron Outage Report in St. John's, Newfoundland and Labrador

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in St. John's, Newfoundland and Labrador 12/13/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IlClaw clu (@IlClaw) reported

    Still Down in pointe Claire @Videotron

  • d_y_l_a_n_l Dylan (@d_y_l_a_n_l) reported

    @Videotron internet service returned to H3W last evening, but it’s down again this morning. Will it be returned before the workweek?

  • JeanSeb84085073 Jean Sebastien Leclerc (@JeanSeb84085073) reported

    @Videotron Down this morning in H8T, came back for only 8 hrs yesterday

  • mmichelle1121 m,michelle (@mmichelle1121) reported

    @Videotron I'm the 10% , that still no internet service yet. although the hydro power restored 2days. :(

  • d_y_l_a_n_l Dylan (@d_y_l_a_n_l) reported

    @AyoItsTP @Undertakerz111 @Videotron Mine returned last night, but it’s down again now. Hopefully a sign that all of H3W will have internet shortly.

  • Saharharhar Sahar - زن زندگی آزادی #MahsaAmini (@Saharharhar) reported

    @Videotron NDG, H4A, Helix internet went down Wednesday 11:45PM (no power outage) and has been down ever since. Just in time for my long weekend when I'm stuck @ home with a sprained ankle on crutches. Thanks a lot. 90%? Literally everyone I know who's w/you guys is without wifi

  • HMALDprayers mabis - 🐳 spoutible.com🇭🇹🇨🇦 (@HMALDprayers) reported

    @Videotron The lies are worst!

  • BaptainCuttlet CrownedCuttlet (@BaptainCuttlet) reported

    @Videotron SOME of us HAVE SUPER TIME SENSITIVE WORK! >:C Don't lie, that 60% is probably higher! FIX IT!!!!!!

  • olivierbousette Olivier1622 (He / Him) (@olivierbousette) reported

    Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me

  • tanyatastic Tanya (@tanyatastic) reported

    @Videotron In Lasalle still don’t have internet and yet my brother who lives less than a km away got it back no problem, disappointing