Vidéotron

Vidéotron Outage Report in Beaupré, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Beaupré, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaupré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Beaupré, Capitale-Nationale, Québec 05/25/2025 15:40

May 25: Problems at Vidéotron

Vidéotron is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (5%)

    TV (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron @douzepont I don’t think it’s an isolated issue

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER

  • Deadchamber19 Deadchamber (@Deadchamber19) reported

    @Videotron I've had high Ping/Latency Playing Online Games Yesturday & Today In Chateauguay, just Outside Montreal. Modem/Router restarts don't help. Is this due to the outage that's being reported in montreal?

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron I’ve reset my terminal and I can still only see one tv’s pvred shows when I should be seeing two. Please let me know how to fix this problem. Thank you

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron your internet service is down again. We were doing work catch-up from the hours we missed for a four hour block today. WTF?

  • _MBW Matt Walsh (@_MBW) reported

    @Videotron I think there is a issue with sms, I’m getting “unable to be delivered” but the other side is getting 3 copies of the text. Are you guys aware of this?

  • piantagrano piantagrano (@piantagrano) reported

    @AKOvO47 @Videotron I called @videotron and they told me there is an outage in outremont area, not sure how large or how many people it affects. I havent had wifi since 2:30pm

  • Davesdere Dave Côté (@Davesdere) reported

    @Videotron 5 hours and internet is still down... I'm really close to move my business elsewhere

  • lbirch51 Lynda Birch (@lbirch51) reported

    @Videotron Is there a problem because I have no internet service.