Vidéotron

Vidéotron Outage Report in Beaupré, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Beaupré, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaupré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Beaupré, Capitale-Nationale, Québec 01/24/2026 19:50

January 24: Problems at Vidéotron

Vidéotron is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TinyRedBalls Charlie O. Jones (@TinyRedBalls) reported

    @jacobin 2/2 And 2) The paragraph introducing PKP to the mix seems misleading. To my understanding, it is not the cleaving off of Freedom and possible purchase by PKP that is the problem -- Videotron going national? -- but what would remain for Rogers to acquire.

  • Snurdel snafu (@Snurdel) reported

    @Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?

  • yeetusmagus Anh (@yeetusmagus) reported

    @Videotron what ******** is this anti-consumer behavior? Turning off 2.4GHz broadcasting on your **** show app also turns off the 5.0GHz band. AND STOP OVERRIDING MY LOCAL CONFIGS - the only place the config actually works

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron Completely separate from the storm, Ottawa south is still without LTE data. It has now been weeks and customer service is still suggesting 3G which only provides 0-5mbps. You would think they could get this right, but @videotron clearly doesn’t care. How are you worse than bell?

  • RomoloD1996 Romolo D'Ascanio (@RomoloD1996) reported

    @Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron My internet connection is down at H2T/Plateau-Mile End. Can you provide a window on when the service will be restored?

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

  • pluc pL (@pluc) reported

    @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron No problem during commercials.

  • ivegotquestion Questions (@ivegotquestion) reported

    Also learned the following about @Videotron service in #ottcity #OldOttawaSouth "Also it seems there is an outage with one of the mobile tower in your neighbourhood."