1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vidéotron
  6. ❯
  7. Beaupré, Quebec
Vidéotron

Vidéotron Outage Report in Beaupré, Capitale-Nationale, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Beaupré, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaupré, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kyleruggles
    Kyle Ruggles 🇨🇦 (@kyleruggles) reported

    @ThabusyBee @lewdog73 @DrJasonJohnson Depends, if I was on Rogers or Videotron which provides cable, I could get it possibly, but it's never really been a thing. Netflix I think was with bell a while back but... Again, count yourselves as lucky, we're one of the worst in the world for telecom to tell ya the truth.

  • macmedic13
    Bill Christie (@macmedic13) reported

    @Videotron I’m shocked that in 2021 you do not have a status page or outage page? I’ve been in an outage since 11:50 and the only update is a restore time of 3:45?

  • alirio
    Alirio (@alirio) reported

    @Videotron any official word on an outage affecting Montreal? I’m in the plateau and without Internet for about an hour now.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • CuervoenCanada
    CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron Regular noise ?? @Videotron knows this issue, the support forum is full of complains regarding this issue, all people with first generation gateway. I am sorry to hear in what kind of company @Videotron is now .. A one which don’t recognize its faults.

  • AVassiliou
    Anthony (@AVassiliou) reported

    @Bell business is absolutely terrible. No sympathy for struggling businesses. We'll be switching all our businesses to @Videotron asap.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • greggtilston
    Gregg Tilston🍷🥘🤘⛷🏎✈️🇨🇦🐾👩‍👧‍👦👨‍👧‍👦 (@greggtilston) reported

    @nectarios Bell Fibe is amazing (when it's stable). Not sure about Videotron but the issue I have with anything other than Fibe is the upload speed.

  • LunarArchivist
    Lunar Archivist (@LunarArchivist) reported

    Does @Videotron give anyone GOOD customer service? When you ask for someone's name so you know who you're talking to, is "Do you want my DNA too?" an appropriate response? What about essentially daring someone to find another Internet provider if they're tired of your crap? 🤔

  • jeffrey_grospe
    jeffrey Grospe (@jeffrey_grospe) reported

    @Videotron The internet is so slow today :( keep losing connection....