Vidéotron

Vidéotron Outage Report in Beaupré, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Beaupré, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaupré and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Beaupré, Capitale-Nationale, Québec 02/26/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • bizonLiv Liv (@bizonLiv) reported

    @Videotron I have an outage - my helix gateway doesn't connect to the internet no more

  • GuyJosephRoy1 Guy Joseph Roy (@GuyJosephRoy1) reported

    @StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron still down in Laval 2 days now

  • gaelnantel Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported

    @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • seventrynews Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.

  • CrazyDanmas Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.