Vidéotron

Vidéotron Outage Report in Rimouski, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rimouski, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rimouski and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rimouski, Bas-Saint-Laurent, Québec 12/30/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

  • Jessewhyte Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

  • segacs segacs (@segacs) reported

    Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.

  • ChrisComeau Chris Comeau (@ChrisComeau) reported

    @fizz_ca @Videotron there seems to be an home internet outage in Cote-St-Luc (H4X1R1), any updates? Thanks.

  • HeatherJardine Heather Jardine (@HeatherJardine) reported

    @robertneville77 @Bell_Support @Bell Not Mtl WI... Do we dare go back to Videotron... Had way less issues with them before the new dangled Fibe crap.

  • R_Brookz Roger Brooks (@R_Brookz) reported

    @BForozandeh @Videotron My internet is down in cote saint luc. Is there any update as to when it will be back in service?

  • latanante26 JR (@latanante26) reported

    @segacs @Videotron Not yet for me, but it’s been slow as hell for the past 5 minutes

  • wazo78304063 wazo (@wazo78304063) reported

    Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

  • ivegotquestion Questions (@ivegotquestion) reported

    . @Videotron what is going on with cellular data service in #OldOttawaSouth