Vidéotron

Vidéotron Outage Report in Rimouski, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rimouski, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rimouski and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rimouski, Bas-Saint-Laurent, Québec 02/14/2026 05:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • D_Robertson41 David M. Robertson (@D_Robertson41) reported

    FYI @TSN_Sports TSN 2 Masters coverage has gone dark, no signal on @Videotron all others working fine.

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    @Videotron Internet seems down here in Plateau Mont-Royal, is it part of a bigger issue or I'm just isolated?

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • Diegfegar05 Diego Garcia (@Diegfegar05) reported

    @Videotron whats going on with your internet…its down here in Anjou, im working and need internet…

  • J88738850 J (@J88738850) reported

    @Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎

  • Sauto_aie Sauto (@Sauto_aie) reported

    @Videotron why is your internet so ****** ****?

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    Told Apple Support that Videotron just googled my problems and told me to call them, they straight up just laughed and I'm embarrassed to be with Videotron lmao, shame on you @Videotron smh

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • inventor_Artist inventorArtist (@inventor_Artist) reported

    @Videotron I've had your service on my cell a few months. It's been great. Except tonight and one other night. I need some help to figure out why I had no service at a time I needed it to get a ride home. This is a safety issue so if I can't get an explanation/solution....

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again