Vidéotron

Vidéotron Outage Report in Rimouski, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rimouski, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rimouski and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rimouski, Bas-Saint-Laurent, Québec 01/05/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • marjoey maria (@marjoey) reported

    @JokeSins @Videotron No service in NDG, internet, cable and they can't be reached.

  • lindagrobert Back in The Groove Again™ (@lindagrobert) reported

    @chezjonesy @Videotron I agree, I've had a great service, and this was unexpected. a head's up (if possible) would have been nice, I thought it was my issue, didn't know it was system wide.

  • Sicktrees Dear Gamers, (@Sicktrees) reported

    @Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.

  • MoraJaybird MoraJaybird (@MoraJaybird) reported

    @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

  • franxcess_ Francessssss👑 (@franxcess_) reported

    Euhmmm @Videotron it would be nice to let your users know about the current internet outage🙄🙄🙄🙄

  • harunoshiobanas craft beer central (@harunoshiobanas) reported

    apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

  • IndigosPop Sebastien Letourneau (@IndigosPop) reported

    @Flott_ttv @AdmiralHackbar @Videotron I'm just wondering how I can access twitter and Facebook but can't connect to my Helix portal or use a browser as mobile data doesn't work either 🤔

  • IkasIkas1 Ikas Ikas (@IkasIkas1) reported

    @Videotron your DNS servers are down

  • maria32923572 maria (@maria32923572) reported

    @Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!

  • FranoisLavigne6 François Lavigne (@FranoisLavigne6) reported

    @Toothpaste1077 @ItalStallion14 @Videotron It's a DNS problem. Every device/service/app that access directly by IP or that have the IPs cached won't be affected.