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Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Rivière-du-Loup, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryanneBerube
    Mary-anne Berube (@MaryanneBerube) reported

    @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

  • IreneBranco1
    Irene Branco (@IreneBranco1) reported

    @Videotron Any idea when internet service for NDIP will resume?

  • D_DeanSi
    Dean Simon (@D_DeanSi) reported

    @Videotron trying to get an update on timing. You were supposed to come fix a downed wire on Thursday, then Friday. Care to let me know when you’ll come fix it and I’ll have WIFI again #montrealicestorm #CustomerService #help

  • Undertakerz111
    Giovanni Zappia (@Undertakerz111) reported

    @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

  • Jamoos_versionX
    Dimitrios Maragos (@Jamoos_versionX) reported

    @Videotron Two days no internet, my neighbour 6 blocks from me and has videotron with no issues, I can't understand why mine doesn't work at all. Utterly ridiculous

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Videotorn is giving free #CRTC mobile data *only* to users that have/buy landline service from videotron. It's very preferential, @TekSavvyBuzz. Are they doing this w/ Vmedia & Fizz as well? There are some questions here & for sure preferential treatment going on.

  • freefox76
    Al (@freefox76) reported

    @Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet

  • FontonMustapha
    FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron No internet service in my area. It is extremely disturbing

  • Vittoriog82
    Vittorio Giordano (@Vittoriog82) reported

    @Videotron I have no service since 4 days. You pay the bill of the last 96 hours!!!

  • AlexisTrudeau7
    Pablo That Alien (@AlexisTrudeau7) reported

    @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken