Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 12/19/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Undertakerz111 Giovanni Zappia (@Undertakerz111) reported

    @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

  • expozhabs G Money 🇦🇲❄🇨🇦 (@expozhabs) reported

    @Videotron Party is over. Time to cancel. I'm assuming that I'm gonna get one year of free tv and internet at this point. 🥶 #verglas2023

  • FontonMustapha FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron No internet service in my area. It is extremely disturbing

  • Sakronn911 Sakron911 (@Sakronn911) reported

    @Videotron Yes, it's back for like 2hours then it goes back down for the rest of the day. Been 3 days and this is the 4th. No one answers by phone and when they do they tell me "my service is available" It is not...

  • lumpybag Lumpy 🔪 (@lumpybag) reported

    @Videotron this is poor response is making my family switch to bell

  • pitredu Pedro Reducindo (@pitredu) reported

    @Videotron Vidéotron. Your update is so vague. I’m your website you don’t even have an option to verify service status . So disappointed:(

  • QueensClasher QueensClasher (@QueensClasher) reported

    @Videotron Still waiting for my internet service to be back after 4 days now in Gatineau Quebec!!! Get on it pls

  • youbeglazin yuh (@youbeglazin) reported

    Had internet for 12 hours then it randomly cuts off at 5pm, GET Y’ALL **** TOGETHER @Videotron

  • IAMHARRYO Harry O (@IAMHARRYO) reported

    @expozhabs @Videotron Lesson learned ..now you make the switch to @Bell ..their customer service sucks b…lls but the actual fibe is solid !!

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport