Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Hugo Mendes (@hmendes00) reported 4 minutes ago

  My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)

• dSeb | vNodes Validators | Sifchain DAO Council (@vNodesV) reported 5 minutes ago

  @Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.

• Isabelle C (@Uponebuck) reported 5 minutes ago

  @MLBNetwork not showing Redsox vs NY game in Qc Canada. Who do we pay for MLB network to our cable company again ? @Videotron #CRTC

• Hugo Mendes (@hmendes00) reported 7 minutes ago

  Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

• Ray (@_rayy) reported 12 minutes ago

  @ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.

• AyeTee Su Portsu (@APortsu) reported 15 minutes ago

  @Videotron Just meant to thank you for the rapid restore flow you got with your techs going all hands on desk to fix these. We had one in Sherbrooke last week. I was in the middle of a DR SQL recovery playbook while it shut down. You resolving the matter within 15mins saved our team a lot.

• Vlad Catrinescu (@vladcatrinescu) reported 17 minutes ago

  Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

• Prabeen (@PrabeenTO) reported 18 minutes ago

  @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

• 🌻MAD SQUIRREL (@AuthenticCanuck) reported 19 minutes ago

  @Videotron @Keough99co @VIDEOTRON Instead of pretending there are no issues, give us an update! Some of us work from home, you know. Give us an ETA on when it will be back up and/or running at proper speed.

• GO Lit (@go_literary) reported 21 minutes ago

  @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService