Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (14%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• GSG Flash (@GSGFlash) reported 58 seconds ago

  @Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?

• Commissioner Miner (@fanCRTCProfling) reported a minute ago

  @lepp Well I did come across a couple of Bell VP's that had 1) Xplornet and 2) Videotron because Bell's service sucked for them. Yes, they had a nice big discount, but not free they said. We'll know this week which one is fake! ;) Either way I think positions are open on both!

• François Caron 🇨🇦 (AZ:💉💉 Flu:💉) (@Milnoc) reported 2 minutes ago

  @SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.

• Andy Kaplan-Myrth (@kaplanmyrth) reported 4 minutes ago

  To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

• neil napier (@NeilNapier) reported 4 minutes ago

  Hey at @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is closed… what’s the deal?

• Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 5 minutes ago

  If you are thinking of switching to @Videotron's Helix from the regular service be sure. The switch back is a nightmare.

• Adn Al (@MAdnaneAlaoui) reported 6 minutes ago

  @Videotron @Pgu229 Mine is down too !

• Black Siri (@ToLoveShay) reported 8 minutes ago

  @Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?

• Erick Dahan (@erickdahan) reported 16 minutes ago

  Is @Videotron Helix support always ****, or is just tonight?

• Mr. Noodles (@Wabbit_Detector) reported 18 minutes ago

  @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year