Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 03/29/2026 14:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kyleruggles Kyle Ruggles 🇨🇦 (@kyleruggles) reported

    @ThabusyBee @lewdog73 @DrJasonJohnson Depends, if I was on Rogers or Videotron which provides cable, I could get it possibly, but it's never really been a thing. Netflix I think was with bell a while back but... Again, count yourselves as lucky, we're one of the worst in the world for telecom to tell ya the truth.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • Noneedfor1972 Mark Robertson (@Noneedfor1972) reported

    @Videotron Can't get direct ethernet connection for Xbox Series X in any of the 4 ports of new Helix Fi 2 router ... Is there some configuration needed on router port connection? Wifi works AND connecting it through a switch but want direct fast reliable connection. Help please !

  • Nick_OBJ Clutchyhs 👑 (@Nick_OBJ) reported

    @Videotron how do you guys not have apple watch support yet gezzus what a fail

  • krueger_jan Jan Carlos Krueger (@krueger_jan) reported

    @Videotron ..Bonjour ..Hallo. I would like to say that Your Service has deteriorated...And I wish to Soon Cancel 1 of my Services from you..😑😑

  • magramaa Honor Magrama 🐆 (@magramaa) reported

    @bell if you dont fix my internet ong ima go with @Videotron (+ shoutout to @Videotron)

  • maude_art MaudeArt 💍 (@maude_art) reported

    @Videotron Any outage in Ste-Marthe sur le Lac?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    Day 1 with @fizz_ca and I don't know how but it's already 100% better than that garbage Videotron!!!

  • soitwaswritten a_bawdmon (@soitwaswritten) reported

    @Videotron is there an outage in Gatineau ??