Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 12/27/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vpMontrealer VP Montreal TaxPayer 🇨🇦🇺🇸 (@vpMontrealer) reported

    @Tizianarules @Videotron Videotron website should have an outage map like Hydro Quebec to improve customer service 👀

  • nbNoxid Noxid​ (@nbNoxid) reported

    ive used a lot of terrible routers in my time but this videotron one that requires a damn webservice to operate is really pushing my buttons

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    @Videotron who all REFUSED to help, called us liars, I am so close to returning the phone. This is not worth all the hassle. It's too bas the customer service has gotten absolutely awful for the past 2 years and a half.

  • ShadeJay88 jay (@ShadeJay88) reported

    @SoarJM bro I feel bad what ******** is a Videotron LMAO

  • HappyHiker77 HappyHiker (@HappyHiker77) reported

    @Videotron @Videotron customer support.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    (cont) I am sure Bell’s lawyers though of this when they wrote the 2021-130 #CRTC decision, but it would be way cool if they didn’t and the Bell/Telus network sharing deal (and Rogers/Videotron, and Bell/Telus/Sakstel) would to be challenged and get the 7 year limit.

  • Tizianarules Tiziana (@Tizianarules) reported

    @vpMontrealer @Videotron Classic bs response. There’s a massive service outage and the tech wants to check your ticket....just tell us what’s going on! Post something!

  • HelenEleni Eleni / Helen / She / Her (@HelenEleni) reported

    @NoLore @Videotron They are the worst! So, so many problems with their stupid Helix Wifi. And their billing is completely incomprehensible!

  • ronnie223s ••• (@ronnie223s) reported

    @carinacoss ughhhh that happened to my dad!! i think it’s a contact they have with videotron like if they service ur area then fizz can’t or something 😣 i got a decent deal with virgin did ya check with them

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company.