Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 09/15/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AllanDPoirier1 Allan D. Poirier (@AllanDPoirier1) reported

    So Videotron seems to sarcasticaly say customers dont have enaugh of a brain to find a name for there Internet400 service, according to the add. Maybe they just wanted to attract poeple on there site ?

  • ThatMom12129649 ThatMom (@ThatMom12129649) reported

    @Videotron how can I get your cables removed from my property? I purchased a home in August 2020 and when I call your client service line they refused to do a service call because I never had your services. I want these cables off my property asap because of ongoing renovations.

  • Grimcreeper134 GroovyGrimm (@Grimcreeper134) reported

    @Videotron an hour later after a restart and the internet is still absolute garbage. what the heck is going on

  • sonalikarnick Sonali Karnick (@sonalikarnick) reported

    @Videotron Considering my experience with Videotron customer service, I'm not used to anyone responding at all. Will do and will expect a response in a reasonable amount of time.

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron is there an outage in montreal ????

  • DominicHains Dominic (@DominicHains) reported

    @Videotron looks like there is an outage in the west island/pierrefonds?

  • pandersen Paul Andersen (@pandersen) reported

    @glen_mcgregor If I read this right only Bell went down 10%. Rogers and Videotron rates have gone up and because they are interim rates independent ISPs could be on the hook for retroactive payments to the carriers.

  • Ohmyfukinjuliaa J $ L (@Ohmyfukinjuliaa) reported

    When @Videotron internet be slow afffff 😡😡😡😡

  • Trouffman Trouffman (@Trouffman) reported

    Tested already : - Modem rebooted - No extra router in between - Tested on multiple computers - All wired on Gbps network - Tested on @Videotron in the same city and no problem. Pleaase confirm there is no ITMP (Internet Traffic Management Policy) for wired internet.