Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 12/13/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • earldev earl devine (@earldev) reported

    @Videotron when will service be returned to cote st luc ?

  • JustafanYC Justafan (@JustafanYC) reported

    @malorian_arms @Videotron Yes cause everyone is using their cellphones thus the network is congested and slowing down. Imnin the same area and have the same issue

  • JonahVirtanen milliondollionaire🍑 (@JonahVirtanen) reported

    i will be a bit sad if internet has not returned by POE league start. Videotron never again

  • 3rachannie97 JACKIE IS MISSING SKZ 🕸️ (@3rachannie97) reported

    And the only phone company that's doing anything about this is videotron, virgin said turn on power save mode, remove unused apps and survive **** you, paying 58$ a month AND FOR WHAT

  • markenman22 markenman22 (@markenman22) reported

    @Videotron How do bell customers have internet and videotron has an outage?? I'm canceling my service asap

  • jesusadren Jesús Adren (@jesusadren) reported

    @Deadchamber19 @Videotron If you have residential internet and mobile plan with videotron and the former doesn't work, you can go over your monthly limit on the latter 🫶🏾

  • poulio445 Olivier Poulin (@poulio445) reported

    @Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.

  • KUNACHI4 KUNACHI (@KUNACHI4) reported

    @Rafa30744907 @Videotron No good news, I'm in the West island. I'm the only one in the house with a shity connection with my galaxy. I phones have no network. I don't know if this is a patern with others.They say 80% should have electricity by midnight. Be safe.

  • iamchrisfraser Chris Fraser (@iamchrisfraser) reported

    @TheSlasherChick @Videotron I’m on Fido. I’ve been doing speed checks since we lost power. I assume the network is so overloaded as we’re all trying to stream things instead of using the home internet (because all our routers are down).

  • f_begl crâne chauve (@f_begl) reported

    @Videotron Fix your **** this is ridiculous