Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 02/05/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • shadzy99 Darren Shadzy (@shadzy99) reported

    @peternowak @TELUS @Videotron Will we only get service in French?

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @reideltj @Videotron With the storm, Ottawa South is never going to see a resolution. They will deny any claims now that they can blame the storm. I am switching to bell on Tuesday, and while I’m mad I’ll be paying more, I’ll be happy to have service that works and support Apple Watch.

  • warrior_emu TheEmuWarrior (@warrior_emu) reported

    @Videotron Is there an ETA for when service will be back in Gatineau? News say outages could last 5 days. Is that the case for internet service?

  • devilrose21 Nancy Vaudry (@devilrose21) reported

    @Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.

  • Jeff_Langevin Jeffrey (@Jeff_Langevin) reported

    @Videotron any updates on the internet in Gatineau? Still not working

  • vixprd Vixprd (@vixprd) reported

    @Videotron Internet is still down for me in J9J - can you help me validate if it’s due to the storm?

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    @Videotron Hélix for me has been having interruptions with the internet days before the power outage, already messaged you guys I’m waiting for a response.

  • manabrews Manabrews (@manabrews) reported

    @Videotron We had internet and then down the following morning. This normal?

  • xAzentium jerr (@xAzentium) reported

    @Bell_Support Can yall do something my moms been without internet and she has 3 kids under 14 since 10am yesterday do something or we are going with @Videotron the best internet company recommended that cares about customers and I suggest others as well!!! If they can’t fix this nonsense

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @reideltj @Videotron But the issue is publicly known to have happened before the storm though! Ya sidebar, I'm pretty amazed for such a carrier, it still hasn't implemented support for eSIM yet!