Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 01/16/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • no_god_is_great God Is Not Great (@no_god_is_great) reported

    @LiRong201909 @Videotron Yes it is safe and either goes down the other will work.

  • JanineBertolo Janine Bertolo (she/her) (@JanineBertolo) reported

    @Videotron @NoLore Totally knocked off line here in Gatineau, 2 of us wfh. I texted a friend who looked up the Videtron support phone number for me. No answer, automatic hang up and busy signal. How hard would it be for a telecomms giant to record an automated message letting ppl know what's up?

  • aiannantuoni Anthony Iannantuoni (@aiannantuoni) reported

    @Videotron Services are still down in certain areas of Laval!! Any updates guys?!

  • sle118 Sébastien Leclerc (@sle118) reported

    @StinkyStonkster @Videotron Go ahead and do that. Bell service sucks all the time. Good luck

  • iProSocial iProSocial (@iProSocial) reported

    @videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???

  • ctownauxcord Charlottetown Aux Cord (@ctownauxcord) reported

    @getfiscal me I'm mad about videotron being down all across the island of montreal

  • no_god_is_great God Is Not Great (@no_god_is_great) reported

    @LiRong201909 @Videotron You should just leave it, google's is more reliable. If you still want to go back, where you put in 8.8.8.8, right beside it , drop down menu, pick "Obtained from ISP", for dns server

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @CBergstaller @Videotron Never seen technology fail before ? Lol

  • ONEIN7BI onein7.6billions (@ONEIN7BI) reported

    @SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone

  • RotiiK RotiiK (@RotiiK) reported

    good everyning twiteter i am drunk @BaileyThe16th ;left early @mitocatria thinks im stupid drunk adn @ClanGoat its like a straight goblin monkey and i just texted my friend about how i feel about her and videotron stopped working ealier today ******* shitbags