Vidéotron

Vidéotron Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 05/11/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenEleni Eleni Helen (@HelenEleni) reported

    Videotron / Rogers = worst internet company.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @VassB @jamespmcleod @Bryson_M Then there was the fight I has with one lady who said you are forced to buy Bell telephone service and pay it. It will be on the bill. I said a videotron outlet is there (I pointed to it). I will buy their voip & internet. Boy did that end in a fight. She went banana's.

  • jgtwee Jen Gibson (@jgtwee) reported

    @Videotron are you experiencing a service disruption in Westmount this am? No phone, no internet and long chat wait.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jus_bou @CTV @Videotron Bells sites are the worst ever in all ways possible.

  • SalpiMak Salpi M (@SalpiMak) reported

    2/2 being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • JessieKYosko JessieKYosko (@JessieKYosko) reported

    @Videotron down?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @VassB @jamespmcleod @Bryson_M Some very big issues here in marketing, exclusivity and in being forced to pay Bell (or videotron) for a service u will not use or even want.

  • SalpiMak Salpi M (@SalpiMak) reported

    What a scam @Videotron Pretending to give great costumer service.The constant buzzing of Helix Gen 1 is driving us crazy,it’s unacceptable that a company that big doesn't give a damn & won’t bother exachanging this annoying machine without making us pay for it!You would think 1/2

  • darwinburns Darwin Burns (@darwinburns) reported

    @Videotron Resolution = Data add-ons cannot be reverted, $61 fee reduced to $38, $24 of which attributed to account with 12GB still available... Account that doesn't generally reach 50% of available data. $24 pays for... Nothing