Vidéotron

Vidéotron Outage Report in Saint-Lazare-de-Bellechasse, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lazare-de-Bellechasse, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lazare-de-Bellechasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lazare-de-Bellechasse, Chaudière-Appalaches, Québec 01/03/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • L3P3RM3SSI4H L3P3RM3SSI4H (@L3P3RM3SSI4H) reported

    @Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC

  • LinuxLiaison Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reported

    BIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.

  • SephyrArtCore Sephyr ArtCore (@SephyrArtCore) reported

    @Videotron Expecting a credit after all the shenanigans lately; and I will not be talking about the shitty router that comes with your internet that keeps dropping connections 8 times a day. Get your **** together Videotron, or maybe I should start considering another provider.

  • fagstein Steve Faguy (@fagstein) reported

    @madhi19 Videotron has several redundant DNS servers. They’re all down. It’s unclear why.

  • Tipuch92 jean paul Fiorini (@Tipuch92) reported

    @Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.

  • marjoey maria (@marjoey) reported

    @JokeSins @Videotron No service in NDG, internet, cable and they can't be reached.

  • FranoisLavigne6 François Lavigne (@FranoisLavigne6) reported

    @Toothpaste1077 @ItalStallion14 @Videotron It's a DNS problem. Every device/service/app that access directly by IP or that have the IPs cached won't be affected.

  • SamNoailles Sam (@SamNoailles) reported

    @TheBillyCid @Videotron @bell help this man

  • Sicktrees Dear Gamers, (@Sicktrees) reported

    @Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.

  • MorriePortnoff Morrie Portnoff (@MorriePortnoff) reported

    @fagstein @Videotron Bsiness service comes back and then goes. It is back now