Vidéotron Outage Report in Saint-Lazare-de-Bellechasse, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Lazare-de-Bellechasse, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lazare-de-Bellechasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Casey & Lucky Kovacs (@SammyandLucky) reported 5 minutes ago

  @Videotron Unbelievable.again and again my invoice is wrong. Now I have to waste time by calling and arguing with customer service about the salesman who sold me the service and the fact that I was overcharged on my bill...AGAIN. 3 months straight #videotron #fedup

• PAT-TRIX (@PATTRIXGG) reported 7 minutes ago

  @Videotron I love getting 90mbps instead of 450 and being unable to reach customer service :)

• ImRekt (@VVRekt14) reported 8 minutes ago

  @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

• YurkshireLad (@yurkshirelad) reported 8 minutes ago

  Your coverage map doesn't work on @firefox. Please don't let Google control the internet. @Videotron

• Mike Cherna (@DJMikeCee514) reported 10 minutes ago

  @Videotron Is there an issue with #Helix? My Guide is not available and I can't change channels

• Chigbo Ikejiani (@DallanInvictus) reported 11 minutes ago

  @reneeyoxon Fizz is a Videotron flanker brand so they use the same networks - not sure the latter would be any more reliable if you're having trouble with the former?

• 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported 13 minutes ago

  Hey @Videotron - if I ahve bonus GB data on a yearly basis, why is it not kicking in? Due to this, I am locked out from using data, and there is no customer service open at this time. Make it make sense!

• René Yoxon (they/them) ♿️ (@reneeyoxon) reported 15 minutes ago

  @DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!

• Bianca (@BiaMurr) reported 17 minutes ago

  @Videotron I've been on the phone with TekSavvy for 3-4 straight now. That's about 6 phone calls. It's been the same reoccurring issue. And poor TekSavvy can't do anything for me because I receive my Internet from you, @Videotron. I might have to change providers.

• 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported 17 minutes ago

  @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....