Vidéotron

Vidéotron Outage Report in Saint-Lazare-de-Bellechasse, Chaudière-Appalaches, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lazare-de-Bellechasse, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lazare-de-Bellechasse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lazare-de-Bellechasse, Chaudière-Appalaches, Québec 11/19/2025 09:55

November 19: Problems at Vidéotron

Vidéotron is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNeilHaley ThatMainframeDude (@TheNeilHaley) reported

    @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported

    @Marri Yep.. And Videotron is having problem 😩

  • EtiDaFwEaK Etienne CS (@EtiDaFwEaK) reported

    @RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(

  • rachelouaknine2 rachel ouaknine (@rachelouaknine2) reported

    @Keough99co @Videotron My wifi is not working as well what is going on?

  • hmendes00 Hugo Mendes (@hmendes00) reported

    Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

  • PrabeenTO Prabeen (@PrabeenTO) reported

    @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

  • frank275 F.Riff (@frank275) reported

    @jamiljivani @ezralevant worst than Bell; Videotron in Quebec

  • _rayy Ray (@_rayy) reported

    @ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.

  • Keough99co Keough99costudios (@Keough99co) reported

    @Videotron Is there an outage? My internet connection is offline or my speeds have entirely fallen off a cliff to way below the speeds im supposed to be getting. It's affecting all devices on my network.

  • jfg956 Jean-François Gagné (@jfg956) reported

    I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]