Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 02/02/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bashirra Raheem (@bashirra) reported

    @Bischoff_Tyler 2/2 I also think not putting an NHL team after Videotron Centre in Quebec City was built is a bad look for the NHL (they could still get an NHL/NLL/CEBL team at the Videotron Centre, but that remains to be seen). I think the same can happen in the NBA if they are not careful.

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

  • djbono Lunettes Paysano (@djbono) reported

    @Videotron DNS Down ?

  • CarrieS17 Carrie S (@CarrieS17) reported

    @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

  • NoahFridman Noah F (@NoahFridman) reported

    @SickNuzuki I don't have any issues with Videotron.

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • Mrc010203 Marco (@Mrc010203) reported

    @StephyVicente @Videotron Down for me too, im in montreal

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?

  • patomtl Pato (@patomtl) reported

    @Videotron internet down bring it up Time is money