Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 02/14/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • richblackhat Ricardo Alonso (@richblackhat) reported

    @Videotron h3n 2n2 no fizz internet service here, please help

  • charbel18285494 kys (@charbel18285494) reported

    @Videotron Why did I switch to Vidéotron😭 the connection is already bad and now the service doesn’t work. Every other service works but Vidéotron doesn’t work as usual

  • ScieuxSebastien Sebastien Scieux (@ScieuxSebastien) reported

    @Videotron Ahuntsic service off.

  • italianstar88 Domi (@italianstar88) reported

    @Videotron I can understand not having service for 2-3 days after the storm…but now, this is just stupid. And the sad part is, you’ll probably still fully charge everyone at the end of the month. Also, try sending us customers more than 1 update a day without some BS stats. Thanks/Merci!

  • GeraldPrezeau Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!

  • SBHSNGL TG (@SBHSNGL) reported

    @Videotron @djScrewhead We want CEO to resign and never be hired again by anither company

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?

  • KittiesRules TechWithPets (@KittiesRules) reported

    @Videotron 90%? Where? Not where I live, in villeray in the H2P. Never though I would be looking at the competitions but I am looking because no I cannot work from home using my cell phone I need my computer to have access to the internet.

  • aidenmtl AIDEN (@aidenmtl) reported

    @Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night. @Videotron

  • darkmolly ⁑ ✰ MoMo ✰ ⁑ (@darkmolly) reported

    @Videotron Still not working at St-Laurent. No land line, no TV, no internet.