Vidéotron Outage Report in Capitale-Nationale, Quebec

Problems in the last 24 hours in Capitale-Nationale, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creighton Lapensie (@lapensie) reported 3 minutes ago

  The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!

• 
  ☽ муα мσση ☾ | $𝟴 𝗢𝗙 (@myamoonbaby) reported 4 minutes ago

  Not going to lie, the human at Videotron was hot asf DAMN I was out there in my lazy fit looking like I just finished staying up all night to watch Ghostbusters

• 
  Mark Goldberg (@Mark_Goldberg) reported 5 minutes ago

  "Videotron has proven to be the most successful regional wireless operator in Canada with full and deep-pocketed financial support from its parent" "vast majority of Freedom’s subscribers and Shaw’s overall subscribers are in Ontario where Shaw has no wireline operations"

• 
  Ephraim (@OnlyEphraim) reported 6 minutes ago

  @Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  .@TekSavvyBuzz, looking at 60-meg cable. 1) You are $75.95 + modem (to my knowledge, last I looked, I also have to pay more to remove your throttle) 2) Ebox is $50 modem included (I'd never buy Bell anyhow, even for free). 3) Videotron is ~$60 You don't make this easy for me.

• 
  F L M (@ferluma1) reported 11 minutes ago

  @Videotron WTF!! My bill has increased by $45 from one month to the next!!!! No changes in plan, no nothing. Really???

• 
  ☽ муα мσση ☾ (@myamoonbaby) reported 20 minutes ago

  @fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  @jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2

• 
  Ephraim (@OnlyEphraim) reported 22 minutes ago

  @Videotron Data wiped. Cache wiped. Phone restarted. Still upset I have to call, because it's not MY issue There are days that mobile companies should remember that porting a phone is faster than waiting in the queue for tech support...

• 
  Paul Nagy (@PaulWNagyJr) reported 29 minutes ago

  @Videotron HI. My home phone line is down. Is there an issue in Dorval?