Vidéotron Outage Report in Capitale-Nationale, Quebec

Problems in the last 24 hours in Capitale-Nationale, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Goldberg (@Mark_Goldberg) reported 1 minute ago

  "Videotron has proven to be the most successful regional wireless operator in Canada with full and deep-pocketed financial support from its parent" "vast majority of Freedom’s subscribers and Shaw’s overall subscribers are in Ontario where Shaw has no wireline operations"

• 
  Paul Nagy (@PaulWNagyJr) reported 11 minutes ago

  @Videotron HI. My home phone line is down. Is there an issue in Dorval?

• 
  Ephraim (@OnlyEphraim) reported 12 minutes ago

  @Videotron Data wiped. Cache wiped. Phone restarted. Still upset I have to call, because it's not MY issue There are days that mobile companies should remember that porting a phone is faster than waiting in the queue for tech support...

• 
  eddy g 🍁 (@eddygeeeeeee) reported 15 minutes ago

  At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron

• 
  SAM 🇨🇦🇮🇪 (@iamsamsam72) reported 17 minutes ago

  @sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...

• 
  Ephraim (@OnlyEphraim) reported 20 minutes ago

  @Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.

• 
  Omar Slimani (@O_Slimani) reported 20 minutes ago

  Well, ******* for believing that @PlaneteCourrier and @Videotron would be doing their job properly. Unbelievable.

• 
  Commissioner Miner (@fanCRTCProfling) reported 20 minutes ago

  @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

• 
  F L M (@ferluma1) reported 22 minutes ago

  @Videotron WTF!! My bill has increased by $45 from one month to the next!!!! No changes in plan, no nothing. Really???

• 
  ☽ муα мσση ☾ (@myamoonbaby) reported 24 minutes ago

  @fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.