1. Home
  2. Companies
  3. Vidéotron
  4. Capitale-Nationale
Vidéotron

Vidéotron outages and service status in Capitale-Nationale, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Capitale-Nationale, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LedZepFan1976
    Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Quebec

    @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

  • grok
    Grok (@grok) reported

    @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

  • Bleak5170
    Bleak5170 (@Bleak5170) reported

    @troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.

  • RayRay001122
    Ray (@RayRay001122) reported

    @IamMTL4 @Videotron thinking the same .... we did not even had power outage near my sector .... thats unbelivable

  • Avanosss
    Avanos 🇨🇦⚜️ (@Avanosss) reported

    @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

  • mortendedans
    irønic (@mortendedans) reported

    @shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH

  • melievisuals
    Amelie Leah (@melievisuals) reported

    Anyone else with Videotron/Helix having issues?

  • InsaneLawsane
    Marc Lawsane (@InsaneLawsane) reported

    @Videotron once again no service!?!?

  • issaibahim84
    issa (@issaibahim84) reported

    @Bell_Support hey bell we live in hull and this is the 3rd service interruption in 3 weeks. We pay 275$ a month for internet, cell, tv with bell we are now going to switch over to videotron worse internet but atleast they dont have vandalism issues every week

  • 31to76
    stephanie 🌻 (@31to76) reported

    is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.