Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 12/08/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @videotron telling me in DM « Hi. We are aware of a latency issue following the alert. The only thing to do is wait and try again from time to time. We are sorry for the inconveniences. » 😔 😳#lame #HELIX

  • bellacullen263 Isabella (@bellacullen263) reported

    @Videotron Can you fix this soon its frustrating

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @THEBEAMbox @Videotron @Do8qThi i did but infuriating i have to. new years eve , couvre feu and now no frigging TV...piece of **** company.

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @Videotron Useless tweet. ETA for return to normal service? Do any of us get credit in our account for all these work around a we are finding for you? #HELIX

  • bruceskelhorne bruce s (@bruceskelhorne) reported

    @Videotron Hahaha the worst service for the price we pay. And where I live you are the only cable service provider . Much like the government you are proving to be as incompetent

  • DAlisella David, Lisella (@DAlisella) reported

    @Videotron What a disgraceful company. A useless alert that all of quebec already knows. Now we are stuck in our home New years eve with no TV. I will be cancelling my Videotron service

  • Shticklefikle Vick Thor (@Shticklefikle) reported

    @Videotron We’re imposed a curfew and now our television service is down ! Hey videotron this isn’t the first time , im done with your pathetic company.

  • SuzannePellet13 suzannepelletier (@SuzannePellet13) reported

    @Videotron OMG ! you will loose me as a customer ! 31 dec !!!! the ONLY night i really REALLY want have TV !!!! i think i am done with you !

  • lesleycampbell Lesley Campbell (@lesleycampbell) reported

    @Videotron How do we fix it?

  • jona_sapporo 寝ぼけた主任に候 (@jona_sapporo) reported

    @Videotron I think we know that already. Now when fix?