Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 12/21/2025 09:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LunarArchivist Lunar Archivist (@LunarArchivist) reported

    Does @Videotron give anyone GOOD customer service? When you ask for someone's name so you know who you're talking to, is "Do you want my DNA too?" an appropriate response? What about essentially daring someone to find another Internet provider if they're tired of your crap? 🤔

  • alirio Alirio (@alirio) reported

    @Videotron any official word on an outage affecting Montreal? I’m in the plateau and without Internet for about an hour now.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • jessicaeaton Jessica Eaton (@jessicaeaton) reported

    @Videotron you’ve been double billing me for six months and every time I try to call I have hang up after 1/2 hour on hold because..... seriously?

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • emmasvarietyart EmmasVarietyArts (@emmasvarietyart) reported

    @DatPinkPuffball Whats even worst is that we cant switch companies since videotron is also responsible for our cable.

  • leandroestrela ✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported

    @Videotron hello, yesterday i moved to my new apartment and my internet was working normally as there is already a videotron cable. This morning the internet is not working. Could you help me please?

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @VincentGeloso @ShawInfo @Rogers 1. Prices have been falling because of extra competition from Videotron and Shaw. 2. In international comparisons, we still look very bad.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • maude_art MaudeArt 💍 (@maude_art) reported

    @Videotron Any outage in Ste-Marthe sur le Lac?