Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 12/07/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Corinne_Mtl Corinne (@Corinne_Mtl) reported

    @Videotron Trying to pay a bill of 0.04$ for a business Acct. A 4 cent bill. Tried to pay by phone & your system doesn’t accept the business Acct # Tried to pay @ the bank which wouldn’t work either. Have to spend $1.20 on a stamp to send a cheque for 4 cents? Help!!

  • stingraymusic STINGRAY MUSIC (@stingraymusic) reported

    @Slimer31 We are aware of a technical issue affecting this particular Music Video (on Bell & Videotron) and working on a fix. The missing video is: Stop Making Stupid People Famous - Our Lady Peace feat. ***** Riot. Hope this helps :) - The Stingray Customer Experience Team

  • Vince_Effin_G I hate the team that I love (@Vince_Effin_G) reported

    @jacktodd46 I switched from Bell to videotron but after two years I was basically left with no choice and had to switch back. Videotron customer service is ok but I'd rather not have to be on a first name basis with them from calling every week

  • steph_coelho Steph ‘ratcatcher 3’ Coelho 🐀 (@steph_coelho) reported

    I don’t know how I pay for high speed internet and it’s legitimately worse than dial up. @Videotron you are consistently terrible.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.

  • emcangel815 E Angel S (@emcangel815) reported

    @Videotron can you provide some update on service being down In DDO? Lots of home owners and business have no internet for about an hour now and we got no news. #ddo #videotron #technicalsupport

  • AraBalian Ara Balian (@AraBalian) reported

    @Videotron I was charged to my credit card from Videotron but don't have the invoice. Can you please help share the invoice with me? Thanks

  • cuto8 Curtis (@cuto8) reported

    @Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron

  • mtl2021 tony (@mtl2021) reported

    @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

  • MegsNU Meghan Amy (@MegsNU) reported

    @Videotron having playback issues for taped shows and I'm having a hard time connecting to channels. Seems others are having the same issue. Are you having a network problem?