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Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Capitale-Nationale, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanRookie
    SeanRookie (@SeanRookie) reported

    @NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    @benklass I believe Rogers-Québécor network sharing is only in Québec. At least it was when it was originally announced. May have been expanded since. Not sure if there is network sharing in Ottawa (which is a suburb of Gatineau to Videotron).

  • Raman78795574
    Raman (@Raman78795574) reported

    @Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER

  • Raman78795574
    Raman (@Raman78795574) reported

    @Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.

  • trap514mtl
    ✰🅣🅡🅐🅟✰ (@trap514mtl) reported

    @KunjTV @METZY_B @Videotron Actually BELL MTS my bad... Which MTS operates under the bell umbrella but it's their territory if that makes sense

  • CFouCFou
    Charlie Foo (@CFouCFou) reported

    @AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...

  • Angelleena
    Pascale (@Angelleena) reported

    @CTVMontreal You know there is a problem when you can't sign in to the CTV website with @videotron but only with a bell media account. This is not fair and I still pay for cable where CTV is with @Videotron. Everyone should have access in Canada to the CTV website.

  • _nkyt_
    Ankit something (@_nkyt_) reported

    @Videotron policies are disclosed about helix while canceling the service not while starting the service, worst ever service

  • AKOvO47
    Alex Karabatsos (@AKOvO47) reported

    @Videotron hey, is there an outage in Montreal right now?

  • BourdagesAndre
    André Bourdages (@BourdagesAndre) reported

    It is really frustrating! I am trying to use Notion yesterday. Always broken down! I live in Canada and am with Videotron. @NotionHQ