Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 11/22/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BForozandeh Bobby (@BForozandeh) reported

    @Videotron My internet has been down since yesterday in Cote st luc, I'm working from home and I can't do my job, at least give us an update. Just so disappointing 😞

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron We tried with our helix info, our illico info, well name the differents things we tried all of them. We tried to change the password, it still doesn't work. Im so mad at @Videotron. I dont want to pay 30$ for Ahl tv when im suppose to be able to watch it for free you know

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @Videotron why online help people of Ukrainian ?

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron . Currently in the US on roaming using daily traveller pass - but phone calls do not work. As soon as I call it just hangs and up and says call ended. I cannot even call 611 for tech support. Any Ideas?

  • robs39586635 rob s (@robs39586635) reported

    @UKRinCAN @Videotron Another great gesture by Videotron! Where is Telus and Bell? Come on you cheapskates!!These Ukr folks need help! 🇨🇦🇺🇦

  • BForozandeh Bobby (@BForozandeh) reported

    @Videotron My internet has been down all afternoon and all I received from CS was that we're working on it, any updates for Cote st luc?

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron Amd you never bought any other extras right?

  • ChrisComeau Chris Comeau (@ChrisComeau) reported

    @fizz_ca @Videotron there seems to be an home internet outage in Cote-St-Luc (H4X1R1), any updates? Thanks.

  • BForozandeh Bobby (@BForozandeh) reported

    @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔