Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 12/17/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IreneBranco1 Irene Branco (@IreneBranco1) reported

    @Videotron Any idea when internet service for NDIP will resume?

  • JohnnyFeddy Feddy (@JohnnyFeddy) reported

    @Videotron This is all happening in the midst of yet another Vidéotron price increase to “improve services” .. well, clearly y’all have never improved anything. Cheap excuse just to raise the price every single year.

  • JohnnyFeddy Feddy (@JohnnyFeddy) reported

    @Videotron Hard to believe! Unless your neglecting Ahuntsic? Total blackout in this area, been 3 days now! No access to landline for the last 72 hours is beyond shameful! Especially for your elderly clients.

  • rigslickgoat baydaine twitch (@rigslickgoat) reported

    @Videotron Villeray nothing for 2 days, trash service

  • Mat_Brazers Scooby snacks (@Mat_Brazers) reported

    @Videotron My Internet is back but keeps going down.

  • lumpybag Lumpy 🔪 (@lumpybag) reported

    @Videotron this is poor response is making my family switch to bell

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron I have no service since 4 days. You pay the bill of the last 96 hours!!!

  • Videc0eurSFW videc0eurSFW (@Videc0eurSFW) reported

    @Videotron I cannot believe you dont have a map. Ridiculous, that's the least you could provide us with. I'd like to know if my service is restored or not before going back home.

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport

  • AveWef Averin (@AveWef) reported

    @Videotron Horrible service