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Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Quebec

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Capitale-Nationale, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CILANTRO_xo
    Your newest addiction (@CILANTRO_xo) reported

    @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

  • SharePointBruno
    Bruno Simon (@SharePointBruno) reported

    @videotron, Internet down in Pointe-Claire

  • brendanshowbiz
    Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • jado06
    Jad El Houssami (@jado06) reported

    @Videotron HELIX internet down, and technical support line is not connecting. I'm unable to work, can we have any updates about what is happening?

  • halfpasstnoon
    🤍 (@halfpasstnoon) reported

    @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

  • darryllevine
    Darryl Levine (@darryllevine) reported

    @Videotron Do you have an update on Internet disruption today, Feb 12? Seems to be a widespread outage.

  • pmhammer4
    pmhammer (@pmhammer4) reported

    @Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?

  • fake_gatsby
    The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • Corporate18
    Philip T. (@Corporate18) reported

    @CILANTRO_xo @ElephantStoneHQ @Videotron Ok let’s calm down. Internet is a technology and it goes down. It does not mean that they got hacked.

  • mbootyspoon
    Martyn Bootyspoon (@mbootyspoon) reported

    Ok did Videotron’s entire network go down lol