Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 03/07/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsDenAsaan Michelle Franklin | Author | Game Writer 🖤🤍💜 (@MrsDenAsaan) reported

    @Chr1sTRoll @Bell_Support May I recommend Videotron instead? Bell is notoriously terrible here, and I've had very few issues with the other.

  • ijenda44 Aime (@ijenda44) reported

    Is it true that customers need to pay 100$ for a tech to come and install internet and TV at home @Videotron ?? Tried to do the installation myself but the connection is very poor.. thanks for your help!

  • AnyBeeGirl Planter of Seeds ⚡️🇨🇦⚽️🇳🇬 (@AnyBeeGirl) reported

    @paxful I have 5G on my iPhone connection to the Fido (Rogers) network and I have Videotron wifi at home and I did it mobile data on and off. Same thing.

  • Videotron Videotron (@Videotron) reported

    @tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.

  • loucondy Condy (@loucondy) reported

    Videotron really testing my nerves today. 6 months. Late fees every month, I pay at least 6 days advance. They keep kicking the can down the road. It’s outright stealing actually. $1. Every mo is a lot of money for these thieves

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!

  • Videotron Videotron (@Videotron) reported

    @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    Sadly going to have to give up @Videotron mobile as they don’t support eSim and iPhone 14 doesn’t have a SIM card tray. Shame as they have been good for the last 4 years. Any suggestions??

  • aCutieWitAbooty A cutie Wit a Booty (@aCutieWitAbooty) reported

    @SheLoveslvan mon gym au complet a shut down a cause de videotron