Vidéotron

Vidéotron Outage Report in Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Capitale-Nationale, Québec 11/27/2025 10:55

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyoldmanMTL GrumpyoldManMTL (@GrumpyoldmanMTL) reported

    @madhi19 @jacktodd46 @Videotron They are having issues sending thèse emails

  • Habzilla2 Habzilla (@Habzilla2) reported

    @jacktodd46 As much as I hated Bell (mainly due to their dishonest business practices and poor customer service) I switched back to them 4 years after going through issues with Videotron. I must admit that I don't regret it, the product is almost flawless. We need more provider options.

  • DinoGantala Dino Dwayne Gantala (@DinoGantala) reported

    @Videotron I have been experiencing some internet problems. My helix gateway has been on downstream synchronization for the past 3 hours. Help please.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are vague there as well.

  • penseur_logique Jeff 🇨🇦 2xBioNTech-Pfizer (@penseur_logique) reported

    @gmbutts @Rogers Have a look at @Videotron Ottawa is part of their service area. We switched a few years back and have saved money and are very happy with their service. Multiple lines on the same account save money for all, for each extra line.

  • mtl2021 tony (@mtl2021) reported

    @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

  • AIMforGC GC 🇮🇹🍁 (@AIMforGC) reported

    @Videotron is there anything happening in Ste-Dorothee Laval in terms of wifi outage?

  • PJ86994288 Pedro (@PJ86994288) reported

    @Facebook Not working in Clarence-Rockland Ontario Canada, ISP Videotron

  • AraBalian Ara Balian (@AraBalian) reported

    @Videotron I was charged to my credit card from Videotron but don't have the invoice. Can you please help share the invoice with me? Thanks

  • TalbotCaroline1 Caroline Talbot (@TalbotCaroline1) reported

    @Meghann_88 @Videotron I am in Longueuil and Helix Internet has been down for 1 hour.