Vidéotron

Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec 12/31/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Adam93030037 adam (@Adam93030037) reported

    @Videotron what's going on with the service in Carignan ? Plz advise

  • macmoyska Katrina Moy (@macmoyska) reported

    No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

  • TheMattychu Mathieu Lefebvre 👑 (@TheMattychu) reported

    @Videotron Hello, everything is down in Hochelaga-Maisonneuve?

  • SharePointBruno Bruno Simon (@SharePointBruno) reported

    @videotron, Internet down in Pointe-Claire

  • YogiBear1286 YogiBear (@YogiBear1286) reported

    @Videotron internet been down for a while.. unable to reach your tech support as number is dead and customer service same.. how am I supposed to work from home? Maybe @Bell could help me out.

  • Brett_W_Walter Citizen I (@Brett_W_Walter) reported

    @Videotron I have no internet in Cote des neige non of my devices will connect it say connected/no internet??? The CS phone line is not working either, it is always busy??

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Ok did Videotron’s entire network go down lol

  • scofield_alex Mister Man (@scofield_alex) reported

    Is #Helix down? @Videotron

  • Corporate18 Philip T. (@Corporate18) reported

    @CILANTRO_xo @ElephantStoneHQ @Videotron Ok let’s calm down. Internet is a technology and it goes down. It does not mean that they got hacked.