Vidéotron

Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec 02/18/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Wi-fi
CanadaQuébec E-mail
CanadaQuébec Wi-fi
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec TV

Community Discussion

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Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • deanpfleming Dean P. Fleming (@deanpfleming) reported

    @videotron you have to be better. No internet is one thing but such a low signal that even a phone call is hard to make most of the time is beyond not doing well enough.

  • angieholguin_h Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • L0uraG curi00sa (@L0uraG) reported

    @steevey @Videotron We never lost power and yet 2 days no Helix

  • MartinDegenne Martin Degenne (@MartinDegenne) reported

    @Videotron Still down in Montreal H2R. 😞 Godspeed to the repair teams

  • shadyspirit Spiros Platon (@shadyspirit) reported

    @Videotron power came back, but Helix is down.

  • Gabagooli7 Sfeez (@Gabagooli7) reported

    @Videotron That's still leaves 66% of your clients without service...

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron Is the Kirkland area down? We have no service.

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.

  • IamAli01 Nabeel Ali (@IamAli01) reported

    @Videotron H9B area with 4 business lines. Power still down but why am I getting full bars of LTE yet no service whatsoever?! Completely cut off and got to drive 15 minutes from my house to get any form of service. It’s ridiculous got me questioning renewing my contract at the end of term