Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (65%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec
The most recent Vidéotron outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Internet | |
| Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec
Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
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John G
(@madhi19) reported
from
Québec, Québec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jean Sla
(@JeanSla1) reported
@Videotron Hey I moved into my friends apartment after he died. I called videotron to close his account and open a new one in my name. They transfered his videotron debt into my name. I received a 400$ debt. I never agreed to take over his account? I only wanted to close his and open one
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Gliittcchh 🐁™
(@Gliittcchh) reported
@frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.
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dl958
(@dl_958) reported
@saschasegan There should be no anti-competitive concerns with the cable side of the merger. They don’t even compete with each other there, their networks don’t overlap at all. I think they will be required to divest Freedom, maybe to Videotron, and then Rogers can do a network sharing deal.
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Siddharth Luthra
(@SiddharthLuthra) reported
@Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution
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CloudyEyes
(@Patrick14113) reported
@Bell You guys have the best internet in Quebec hands down, but, customer service is or was such a pain, I wish your plan for 2022 is to be beter than Videotron in that regard... only one thing hold me from going back to Bell, that.
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Siavash
(@siavash88) reported
My internet service has been down since early morning, while I have had a ton of meetings!! I had to overuse my mobile phone data, Can you tell me when the service will be back @Videotron?
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Eric Rosenquist
(@rosenqui) reported
@Videotron @axelschule I've been having the same issue; noticed it first yesterday.
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Mother🫀
(@Bloodbathboi) reported
@prezoh Wtf is a videotron
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TallMatt
(@xTallMatt) reported
ok so we just got off the phone with Videotron and apparently the problem's been on their end all along they're sending someone Monday to check it out if nothing happens I will literally lose my **** anyway give me a bit and I'll try to stream again tonight
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron this is terrible no idea what happened it used to be so easy to get help at videotron...ridiculous