Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

City	Problem Type	Report Time
Québec	Internet	28 days ago
Québec	Wi-fi	2 months ago
Québec	Internet	4 months ago
Québec	Internet	4 months ago
Québec	Internet	4 months ago
Québec	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

• John G (@madhi19) reported 36 minutes ago from Québec, Québec

  Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

• John G (@madhi19) reported 54 minutes ago from Québec, Québec

  @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Ducharme/saison 22-47 (.319) (@Math_Belair) reported 3 minutes ago

  @longleysunsport My cable distributor in Quebec (Videotron) does not let CTV/TSN by-pass the NBC signal. #SmallWins

• Gaetano Termini (@GaetanoTermin19) reported 5 minutes ago

  @Videotron How much longer before you fix the problem

• Gerald Prezeau (@GeraldPrezeau) reported 7 minutes ago

  @Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?

• Julien Lavigne (@Julien_Lavigne1) reported 11 minutes ago

  @Videotron After only 60 days of service, I want to downgrade my TV package. But am told I will lose my rebate and the bill will be more? And since you don't rent terminals, I would need to pay off 22 months if I cancel TV? You pushed me into a corner! #fail #terrible #videotron

• Alex (@AGRBuilds) reported 13 minutes ago

  @Videotron @lori25986007 Your network is down it’s not individuals.

• Frank Morissette (@Crimsonium) reported 13 minutes ago

  @Videotron internet down yet in Saint-Laurent. Third time in less than a week.

• Sam Glory (@SXGlory) reported 13 minutes ago

  @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.

• Things_that_I__hate (@Things_I___Hate) reported 14 minutes ago

  @Videotron Yo Are you shitting me? How long do I have to wait? The service was down from last night. Don't you have a ******* monitoring system?

• KoDAlexander (@KoDAlexander) reported 17 minutes ago

  @Videotron Could you Check the status of internet/TV in my area? Everything seems to be down now... Everything was fine until I went to sleep at 230am in the Hudson/Saint-Lazare area. Thanks

• angie tarantini (@ACarlomusto) reported 17 minutes ago

  @Videotron we are having trouble with internet connection in Rivières des Prairies Montreal no internet connection! Will this be resolved soon?