Vidéotron

Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec 03/18/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SalpiMak Salpi M (@SalpiMak) reported

    What a scam @Videotron Pretending to give great costumer service.The constant buzzing of Helix Gen 1 is driving us crazy,it’s unacceptable that a company that big doesn't give a damn & won’t bother exachanging this annoying machine without making us pay for it!You would think 1/2

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jus_bou @CTV @Videotron Bells sites are the worst ever in all ways possible.

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @Videotron I’m in NB going to NS; I’ve got roaming on (it says Videotron PRTNR1 showing) Chrome, Google Maps don’t connect even though cellular data is turned on (iPhone 8)? Help!

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • nanci_murdock Nanci Murdock (@nanci_murdock) reported

    Can anyone shed light on why @Videotron would not support eSim technology (when every other carrier in 🇨🇦 already does)? Is it just me or is this Videotron’s Kodak moment?

  • econseptiles Jacques René Giguère (@econseptiles) reported

    @stephenfgordon Robocall are too whatever. And my voicemail does not allow me to delete them before the end. Damn Videotron.

  • ferluma1 F L M (@ferluma1) reported

    @Videotron How many times a week do I have to reboot a router before something is done? Very disappointed lately with service. Billing is getting as bad as the competition.

  • ferluma1 F L M (@ferluma1) reported

    @Videotron @your_boi_marty That’s funny, not!! I’ve asking why my internet service sired was so crappy a d im@always told “ your signal is perfect”. Finally someone in tech support said you need to get your router changed. Got a “new” one, delivered Hmmmm, not sure it’s any different

  • tallahustler bryn (@tallahustler) reported

    @NoLore why the hell does videotron need to access your twitter account to fix your internet connection???

  • madhi19 John G KBO (@madhi19) reported

    @Maelstrom78 Still pretty damn expensive. Between Videotron helix and two PM cell I hardly pay more than $200. Best thing that ever happen to my bills was moving where Bell didn't have any fiber.