Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec
The most recent Vidéotron outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Internet | |
| Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec
Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
@1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.
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John G
(@madhi19) reported
from
Québec, Québec
Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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lowercase? i hardly know ercase!
(@katielowercase) reported
ok so i’ll be annoyed at myself if i don’t correct this so *technically* the wifi ap in our apartment is fine (bc it’s still broadcasting a signal) and the router is fine (bc it’s assigning IPs) so something is wrong on the videotron side
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Chuck
(@chuckfromcanada) reported
@Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.
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lowercase? i hardly know ercase!
(@katielowercase) reported
@mondavilalba calling videotron tech support is the highlight of my night so far
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Melony Dunwich
(@DunwichMelony) reported
@Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.
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Donald Bailly
(@DonaldBailly) reported
@annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.
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elzora84
(@Elzora84) reported
12 hours later and still no ****** internet. Good job @Videotron and your amazing customer service that just keeps telling us it will come back eventually. Streaming is a job and needs internet. I swear for no service this long we better get credit back
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Leviathan
(@OceanNoodle) reported
@Videotron Internet is down for some residents in Gatineau. Can't even watch TV. What is happening?
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Aime
(@ijenda44) reported
Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??
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Mamabear 2022 🙂
(@tweetygirlf1) reported
@Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?
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Paul Brogan
(@paulbrogan82) reported
@Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.