Vidéotron

Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec 03/23/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacob_Salloum Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • Splash_InG TTD / Spladzø (@Splash_InG) reported

    @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.

  • paulbrogan82 Paul Brogan (@paulbrogan82) reported

    @Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.

  • DunwichMelony Melony Dunwich (@DunwichMelony) reported

    @Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.

  • DestroWod Destro WOD (@DestroWod) reported

    @charmer_123 @normal_andy No videotron charmer? Here it was Videotron and Blockbuster along independants. Then later Flash video became huge. Sadly most shut down now. When i lived in Sherbrooke there was a small chain call video-clip. Had one next door litterally neighbor but it closed first year i

  • Marokino6Nueve 🤨 (@Marokino6Nueve) reported

    @Bell_Support worst service i have seen in my life. $80 for a service that does not work properly! how can i have so many lost connection?? I am told every time that I have nothing and that everything is configured correctly. we'll go see Videotron maybe the service is better

  • OceanNoodle Leviathan (@OceanNoodle) reported

    @Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).

  • tweetygirlf1 Mamabear 2022 🙂 (@tweetygirlf1) reported

    @Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?