Vidéotron

Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec 03/16/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AshveerGolam Ashveer golam (@AshveerGolam) reported

    @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

  • BeingBert Bert (@BeingBert) reported

    @d_rous_1982 I hate Bell. Customer service is horrible. Service is horrible. But I'm on the other side of the river so Videotron it is!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Having a fight with a 75-yrs old senior about the #CCTS. She bought a new mobile, she says it fails. She went to a #videotron store twice to ask for help (think it's something with the sim). Employee's refuse. She got into a car accident. No cell.

  • amelieeve Amelie-eve seguin (@amelieeve) reported

    @Videotron Why did it just go down now in Vaudreuil-Dorion...we had it earlier and we have power

  • Thabithaelymos1 Thabithaelymos (@Thabithaelymos1) reported

    @Videotron @VOID65300665 My internet is not working either why I’m in Laval

  • NotPrinceF Prince (@NotPrinceF) reported

    @LuchyMTL @Videotron It’s been out for me since 12 am last night makes no sense power hasn’t gone out but somehow the wifi is not working

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @virginmedia Just transferred my mobile from Videotron to Virgin and no service! I never had outages with @Videotron and before I even was hooked up with Virgin, no service. Is it normal for Virgin to have constant outages? This is Canada and we expect major snow storms….

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    She went a 3rd time to videotron store after accident. Again, Refused help get her cell working. She asked me to help her cancel all #videotron services & pick another. I told her the only other option is #Bell for all bundled services. Unless she wants 2-3 diff Co's & pay more.

  • Ykazzyy Yasxh (@Ykazzyy) reported

    @Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!

  • moussakaltz Dr. Moussa Sarr (@moussakaltz) reported

    @Videotron Help! Need to work!