Vidéotron

Vidéotron Outage Report in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Jean-de-l'Ile-d'Orléans, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Jean-de-l'Ile-d'Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec 11/19/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Jean-de-l'Ile-d'Orléans, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec TV
CanadaQuébec Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Jean-de-l'Ile-d'Orléans, Québec

Latest outage, problems and issue reports in Saint-Jean-de-l'Ile-d'Orléans and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    @1HabRising I'm pissed I was mad at Videotron yesterday for the service outage... There was no rush guys sorry... I could have skipped that one and read a book or something. The new @HardcoreHistory should drop any moment now.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    Well there goes the internet. Surprising that it lasted this long while tv was down. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • stgermy Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported

    @Videotron No service at H8S

  • deanpfleming Dean P. Fleming (@deanpfleming) reported

    @videotron you have to be better. No internet is one thing but such a low signal that even a phone call is hard to make most of the time is beyond not doing well enough.

  • That_Feral_Nez Gregory Fischer-Rush (@That_Feral_Nez) reported

    @Videotron so glad i decided to stay loyal to your farcical service instead of going to Bell when everyone told me to. Losing two ******* days of work because whatever “engineers” you hired to restore the network got their credentials at the dollar store is fun.

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.

  • SonnyEightFive Son Son (@SonnyEightFive) reported

    @Videotron No service in J7V

  • Gabrovski Gabriel Gendron (@Gabrovski) reported

    @Videotron If the other companies were able to provide internet during such bad weather and you couldn't... probably gonna cost you customers...

  • Bringbackmovie1 Bringbackmoviemagic (@Bringbackmovie1) reported

    @SjKumar10 @Videotron Came back a couple if times for a few minutes but still down here in H4L too. Good to know I'm not the only one.

  • beautytools4u beautytools4u (@beautytools4u) reported

    @danvineberg @Videotron I asked twice but no reply yet. Updates map and instructions should be on the homepage of their site but I see no emergency notice or service map on the website.

  • shadyspirit Spiros Platon (@shadyspirit) reported

    @Videotron power came back, but Helix is down.

  • pears_in_flares Nicole Smith (@pears_in_flares) reported

    @Videotron @Videotron do you have an outage map we can track updates? We have had no service in our area Montérégie since Wednesday afternoon. It's crazy! We have to keep driving to the closest free wifi area to get any coverage and find out what is going on. We don't live that far out.