Vidéotron outages and service status in Sacré-Coeur, Quebec

Problems in the last 24 hours in Sacré-Coeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sacré-Coeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trump Is President (@yankiadler) reported 6 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Isabella Reed (@bella_reedq) reported 7 minutes ago

  @NenkMonica Terrible tragedy. Prayers for her loved ones. Really hope they figure out what caused that videotron to fall.

• 
  James Somaeck (@somaeck) reported 12 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Francis Taquin (@FrancisTaquin1) reported 12 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  James Somaeck (@somaeck) reported 14 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 19 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 20 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Tina (@curious6720) reported 22 minutes ago

  No internet #videotron Down since 7:00 p.m.

• 
  ERICX2020 (@ERICX2020) reported 22 minutes ago

  @Videotron Worst cellular service in Canada.

• 
  Scale (@alliareault) reported 23 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024