Vidéotron

Vidéotron Outage Report in Sacré-Coeur, Côte-Nord, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sacré-Coeur, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sacré-Coeur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sacré-Coeur, Côte-Nord, Québec 12/30/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • xyz343434 Luc (@xyz343434) reported

    @PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary

  • Jeremie69504003 Valouci (@Jeremie69504003) reported

    @AslSn0wy @Videotron Shut ******** up you dumb piece of ****.

  • txorontxo sam (@txorontxo) reported

    QUEBEC PEOPLE: can we please all cancel our videotron services as soon as their ******* customer service line is back up??? BRO THIS IS RIDICULOUS. everyone is working/studying from home rn, and they cant even have a reliable SERVICE!!!!!

  • nostrand27 TerreSeche (@nostrand27) reported

    @StuCowan1 Changing DNS settings on your Videotron router will not only fix your issue but help with loading websites a little bit faster.

  • nostrand27 TerreSeche (@nostrand27) reported

    Folks, if you are with Videotron (like me) change your router’s DNS settings to something different like 1.1.1.1. It seems to be a DNS issue more than anything else. @Videotron #videotron #outage

  • Beerhaze Beerhaze (@Beerhaze) reported

    Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.

  • Cryptaryan Cryptaryan🇨🇦 (@Cryptaryan) reported

    All WiFi devices and Windows computers : down.. Linux wired to same router : works fine! @Videotron your call center is also in difficulties and the website is down.. what's going on ?

  • felix93346091 felix (@felix93346091) reported

    @wow_rs_ @Videotron Everyone try to call them right now thats why they’re down

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @Videotron your phone lines are not working???? C.S. And Tech Suppot

  • JLB420 Justin Leblanc (@JLB420) reported

    A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage