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Vidéotron

Vidéotron Outage Report in Sacré-Coeur, Côte-Nord, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sacré-Coeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sacré-Coeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8
    Curtis (@cuto8) reported

    @Videotron is there an outage? None of the mobile lines can call out.

  • JesssAdel
    JustJesss 🕹️⚡ (@JesssAdel) reported

    If anyone has any suggestions for actual GOOD internet providers in Montreal / Canada that aren't owned by Videotron, please help 😣🤞✨ Is it true that Bell is also bad?

  • segacs
    segacs (@segacs) reported

    @Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.

  • JPottel
    Josh Pottel (@JPottel) reported

    They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)

  • CIK_Telecom
    CIK Telecom (@CIK_Telecom) reported

    Regret to inform currently all our Cable customers using Videotron Cable are not working due to Videotron network down affecting all ISPs using their network. Outage started from around 11:30 PM and current no ETA yet.

  • KalSDavian
    kal | Nihilian Effect 📚 series (@KalSDavian) reported

    Idk about you, @Videotron, but an appointment window of all damn day is a little ridiculous.

  • GringoStarr2029
    SpacedDuck (@GringoStarr2029) reported

    @Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.

  • pyroblaze
    Wayne (@pyroblaze) reported

    @norlack89 @Videotron *service

  • kimiibeanz
    Kimii R (@kimiibeanz) reported

    @SevyTupahc @BouabdoMaria it’s Videotron issue, not ACN, just found out too

  • JPottel
    Josh Pottel (@JPottel) reported

    After that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)