Vidéotron

Vidéotron Outage Report in Sacré-Coeur, Côte-Nord, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sacré-Coeur, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sacré-Coeur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sacré-Coeur, Côte-Nord, Québec 12/24/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hmendes00 Hugo Mendes (@hmendes00) reported

    Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

  • GangstHannah Hanner (@GangstHannah) reported

    I've been on the phone for about 2.5h and I feel like I'm going insane. All the agents and technical people have been super freaking nice, I cannot complain. It's a weird situation and I cannot go back to Videotron's network because I'm legit 6h away by car and that's one way lol

  • itsyaboimaxoo m🔥x (@itsyaboimaxoo) reported

    @tysmo @sloughberryred Thing is there is no VoLTE with Fizz, and the Videotron network isn’t that great.. Fizz doesn’t do 5G either

  • ShaiHayun Shai Hayun (@ShaiHayun) reported

    @Videotron I was never emailed my invoice this month.

  • dbeatty Dave Beatty (@dbeatty) reported

    @ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.

  • RichardBlais12 Richard Blais (@RichardBlais12) reported

    @michaelcoirazza @Videotron Yes i called and there is a problem in Laval

  • PrabeenTO Prabeen (@PrabeenTO) reported

    @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported

    @Marri Yep.. And Videotron is having problem 😩

  • Habs_Fan_NJ Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY! (@Habs_Fan_NJ) reported

    Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.