1. Home
  2. Companies
  3. Vidéotron
  4. Sacré-Coeur, Quebec
Vidéotron

Vidéotron Outage Report in Sacré-Coeur, Côte-Nord, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sacré-Coeur, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sacré-Coeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 61% Internet (61%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • whitedads
    whitedads (@whitedads) reported

    Why are you down @Videotron? There is no power outage in my area.

  • quaid_jennifer
    Jennifer Quaid (@quaid_jennifer) reported

    Would not Videotron face same issue? Counsel: no, because Videotron will upgrade the Freedom network (Freedom has always been behind) so it can compete with the current successful incumbents. (Q from me: if Freedom customers are budget customers, where will they get service?)

  • amelieeve
    Amelie-eve seguin (@amelieeve) reported

    @Videotron Why did it just go down now in Vaudreuil-Dorion...we had it earlier and we have power

  • MisterDoubleJ
    Jeff Joseph (@MisterDoubleJ) reported

    @illneverlisten @Ryan_r_Williams Not talking about companies leasing lines. I’m talking Videotron which owns spectrum and is concentrating on Quebec. If you’re down to direct personal insults, you have nothing useful to add to dialogue beyond a sandbox. Talk to the clouds from here.

  • PatrickPio1
    Patrick Bourke (@PatrickPio1) reported

    @Videotron, I have been without cell service all day. Is there an outage and if so, have you any idea when the issue will be fixed?

  • TaufikShom
    Name (@TaufikShom) reported

    @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • penner_connie
    Connie #ClimateEmergencyIsReal (@penner_connie) reported

    @RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol

  • bunnyette
    Beth W (@bunnyette) reported from Montréal, Quebec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • chuckfromcanada
    Chuck (@chuckfromcanada) reported

    @Videotron tells me internet is down because the power center doesn't have power in my area , no time frame given. Craptastic service no redundancy.

  • TaufikShom
    Name (@TaufikShom) reported

    @juycer @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.