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Vidéotron

Vidéotron Outage Report in Saint-Anselme, Chaudière-Appalaches, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Anselme, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Anselme, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MoSlaibeh
    Achamian 🇨🇦 (@MoSlaibeh) reported

    @Videotron I resolved it with customer service. Took 98 minutes on the phone and being transferred to 4 different agents but they confirmed I was overcharged by quite a bit two months in a row - no explanation why.

  • LaLouveRK
    ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • EL_Loso
    Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Quebec

    I hope Videotron fix my home internet ASAP

  • _PrincessssD
    ✨ Bratz (@_PrincessssD) reported

    I don’t like y’all not y’all poor services @Videotron

  • David_YMQ
    David Lorette (@David_YMQ) reported

    @Videotron I have no idea if this was a Videotron employee or not. He came on my property so I’m not removing anything until I know who it was. I didn’t ask Videotron for any service. No reason for you to come to my home when I can’t even have a relative here

  • togobap
    🧐 (@togobap) reported from Mirabel, Quebec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • RiggedJasn
    Rigged Jasn (@RiggedJasn) reported

    @Apashe_Music @Rogers But Rogers definitely was one of the worst companies my parents ever went with. I never used Fizz though, I have Videotron though.

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately