Vidéotron

Vidéotron Outage Report in Saint-Ferréol-les-Neiges, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Ferréol-les-Neiges, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Ferréol-les-Neiges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Ferréol-les-Neiges, Capitale-Nationale, Québec 03/09/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Anyone else’s Videotron down today

  • Myriam_Neeme Myriam_Neeme (@Myriam_Neeme) reported

    @jeanmic52848063 @Videotron Star académie said that we can see the postsmortem with videotron but there is nothing. Videotron is bad

  • marijked Marijke V. Durning (@marijked) reported

    @BellMediaPR why is it that just about every tv provider customer can sign in to access CTV shows on the app, EXCEPT for videotron customers? That makes no sense and is extremely unfair.

  • amritab97314715 amrita bhatia (@amritab97314715) reported

    @Videotron i was on customer service which keep transferring me from retail account to business account to retail account to business account. your customer service is extremely rude and clueless

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    @P_rudence_ @Videotron Finally back online but like Damn lol

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron helix is by far the worst tv/internet provider service i've used. I have problem for months now and they just keep saying everything if fine. Even tho i have proof that their network is very unstable, they keep telling me "nope, we don't see that". 400mbits plan,30irl!

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    The art of broken TV schedule, featuring @videotron and @CTVSciFi : Star Trek discovery was over an hour long so it cut the end. Got the encore presentation, added 30 minutes, but it actually started 40minutes+ in. It's 2022 and we still can't get recording of programs right.

  • fisha697 Matt Fish (@fisha697) reported

    Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    .@Videotron customer support is terrible.

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @muradhem @EvanLSolomon Rogers, Bell/Telus-Ericsson 5G gear, Videotron and Sasktel-Samsung 5G gear, Freedom was down to Ericsson or Nokia when sale stopped project, other providers use the big carriers. So who's left? private networks?