Vidéotron

Vidéotron Outage Report in Donnacona, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Donnacona, Capitale-Nationale, Québec 11/14/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

  • kaIlimari kalli ✨ (@kaIlimari) reported

    **** U VIDEOTRON I JUST WANNA PLAY MINECRAFT!!!!!!!!!!!!!!!! GET THE INTERNET BACK ON!!!!!!!!!!

  • Meghann_88 Meghann C (@Meghann_88) reported

    @jclouti They did this to us in 2018 as well. I am hoping @Videotron works something out with @AMC_TV and we get to keep it. Otherwise my family and I will be looking into a new service provider.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never received a call

  • megano_xx m (@megano_xx) reported

    If anyone of y’all know someone working for videotron’s tech support please tell them that I think they’re a ******* idiot xoxoxox

  • gersandelf Gersande La Flèche (@gersandelf) reported

    The big emergency this weekend is that Videotron finally bullied my abuelita into upgrading her phone and the new phone doesn't have any of her photos from Colombia or her WhatsApp contacts and history and let me tell you I have a major bone to pick with phone UX designers.

  • CaptnRanger CaptnRanger (@CaptnRanger) reported

    @NiltonJorge @Videotron My call of duty is not working, what’s going on with you guys?

  • Lewphoque Loup Phoque (@Lewphoque) reported

    @Davy_Ray @Videotron Same problem here!

  • Davy_Ray Michael Carreiro (@Davy_Ray) reported

    @videotron having internet problems tonight? Anyone else having problems?

  • ImmaWipeYou Alexander Soderkvist (@ImmaWipeYou) reported

    @Videotron is anyone else having wifi issues because my internet is down