Vidéotron

Vidéotron Outage Report in Donnacona, Capitale-Nationale, Québec

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The latest reports from users having issues in Donnacona come from postal codes G3M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Donnacona, Capitale-Nationale, Québec 01/29/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Donnacona, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Donnacona.

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City Problem Type Report Time
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaSaint-Apollinaire Internet
CanadaDonnacona Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Videotron Videotron (@Videotron) reported

    @NoLore Since normal texting does not rely on the internet that would be an excellent idea! We could as long as Videotron has consent from the client in their customer center to receive texts from the company. We will pass on the idea to the appropriate department, thank you! -sms

  • Sebasti56529733 SebastianRamos (@Sebasti56529733) reported

    @Videotron Is service back up for calls in Ottawa? I’m still having issues making outbound calls.

  • HausOfAshleyy ashy (@HausOfAshleyy) reported

    @Videotron Modem and router. Obviously tried the standard unplugging and resetting many times during the last 20 hours. Trying to change my DNS server to the Google one and not working either. At a loss and need my schoolwork.

  • TheJoelEllis Joel (@TheJoelEllis) reported

    Hey @Videotron Tuesday morning im walking into the closet bell or telus or rogers store and ending my service with you guys! 10/10 worst customer service and reception YOU GUYS ARE A JOKE WOULD NEVER RECOMMEND

  • y_cupidon (izanagi)⁷ (@y_cupidon) reported

    @fatjuicyheart was over there like damn not again videotron then I realized

  • RotiiK RotiiK (@RotiiK) reported

    good everyning twiteter i am drunk @BaileyThe16th ;left early @mitocatria thinks im stupid drunk adn @ClanGoat its like a straight goblin monkey and i just texted my friend about how i feel about her and videotron stopped working ealier today ******* shitbags

  • aiannantuoni Anthony Iannantuoni (@aiannantuoni) reported

    @Videotron Services are still down in certain areas of Laval!! Any updates guys?!

  • DannyAgonist Danny Marino (@DannyAgonist) reported

    @Videotron Internet down for over an hour. Just in time for #HNIC habs v leafs during a lockdown with curfew. Awesome... 🙄tried online and phone customer service. No response.

  • soitsdina Dina (@soitsdina) reported

    @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or are you still having issues on your end ?

  • JanineBertolo Janine Bertolo (she/her) (@JanineBertolo) reported

    @Videotron My service is back online. I’m suggesting that when there’s a widespread outage Videotron could put an automated voice message on the support line to let people know, maybe even when to expect service will be restored, or how customers can be reimbursed for lost service.