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Vidéotron

Vidéotron Outage Report in Donnacona, Capitale-Nationale, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Donnacona, Capitale-Nationale, Québec 05/31/2023 12:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • Internet 63.79% Internet
  • Wi-fi 13.70% Wi-fi
  • Total Blackout 10.04% Total Blackout
  • TV 5.86% TV
  • E-mail 4.60% E-mail
  • Phone 2.02% Phone

Live Outage Map Near Donnacona, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Apollinaire.

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CanadaSaint-Apollinaire Internet
CanadaDonnacona Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Fred_Da_fredian Fred A (@Fred_Da_fredian) reported

    @Videotron hi! Any idea when will the service be back in Laval?

  • robcostain Rob Costain (@robcostain) reported

    @fagstein It annoys me that thanks to this pissing match, Videotron subscribers have trouble signing into Bell Media streaming content (i.e. CTV apps) that we pay for.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron My home phones are being bombarded with spam phone calls today all spoofing numbers. Driving me nuts, 8 calls in 20 mins. All with "bank security" crap. FIX THIS! #fraud

  • AdamBanon Adam Banon (@AdamBanon) reported

    @niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron

  • samahsou Ss (@samahsou) reported

    @Videotron No, the call did not get cut, I was hung up on!! There's a huge difference, great gaslighting service though!

  • HelenEleni Helen Eleni (@HelenEleni) reported

    Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.

  • fagstein Steve Faguy (@fagstein) reported

    Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.

  • Ninio28750753 Ninio (@Ninio28750753) reported

    @iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage

  • AdvaniKhushbu Khushbu Advani (@AdvaniKhushbu) reported

    @anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue

  • lefarfadet1609 mathieu martel (@lefarfadet1609) reported

    @FirzanaSadik @Videotron @BTCollation Still no service?