Vidéotron Outage Report in Donnacona, Capitale-Nationale, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
TV (11%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Donnacona, Capitale-Nationale, Québec
The most recent Vidéotron outage reports came from the following cities: Donnacona.
| City | Problem Type | Report Time |
|---|---|---|
 Donnacona |
Internet | |
| Donnacona |
Internet | |
| Donnacona |
Internet | |
| Donnacona |
Internet | |
| Saint-Apollinaire |
Internet | |
| Donnacona |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Jérémie Dalpé
(@JeremieDalpe) reported
@theolesen @Videotron I do too! I called and they said there’s a problem with the network and engineers are working on it… been waiting for at least an hour!
-
Shaggy! The french canadian fox who bleps when shy
(@FoxyShaggy) reported
@Lloyd_Deer I’m with Videotron too. I called them. They take note of the number and then a new scammer comes in (or the same with a different number, I wonder it’s it’s as bad with bell, Fido etc.)
-
Steve Faguy
(@fagstein) reported
Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.
-
Adam Banon
(@AdamBanon) reported
@niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron
-
Khushbu Advani
(@AdvaniKhushbu) reported
@anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue
-
DJ STAR Q
(@DJStarQ) reported
@Videotron how long is this internet outage going to last? It’s been a few hours now.
-
Mike
(@mke1138) reported
@zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.
-
Sterben von Todsleben ⚧🔞
(@vveresterben) reported
@Videotron Yep same problem here, Helix is not connecting to the WiFi. Will wait a bit I guess no time to play with it.
-
Helen Eleni
(@HelenEleni) reported
Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.
-
Steve Faguy
(@fagstein) reported
Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.