Vidéotron Outage Report in Donnacona, Capitale-Nationale, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (79%)
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Total Blackout (8%)
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Wi-fi (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@mke1138) reported
I love how @Videotron customer service agents are so hit and miss. Called last week, got great service. Called today and Xavier told me no less than 3 times to check my bill instead of just answering my ******' question.
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Cody Campbell - MSO OSSTF D25 SSP (@codyc321) reported
@Videotron are you having service issues? I can get a few channels and many are unavailable....
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Just Some Guy (@like_it_is_99) reported
@dominicgrenier @Videotron They should call this service HELSHIT and not HELIX...I've had it since launch. Went well for the first couple of years. Now it is crap.....guess I'll play yo yo again and go back with Bell (painful) and then switch back in a couple of years. LOL
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Ann Lemieux (@ann_lemieux) reported
@Videotron Thank-you my TV is working again. Exceptional Technical Support via Private Message.
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elka (@elka_) reported
@craigzour @Delita_Hyral @Videotron still not working here, is yours back?
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Noor Nahas (@NoorNahas1) reported
Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.
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Julien Lavigne (@Julien_Lavigne1) reported
@Videotron The fact that you don't allow ffwd on network channels is just absurd. I pay for services and the remote you made me buy has a rewind and fast forward button. I should be able to do so. #fail
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Eros Vindi (@VindiMK) reported
@andrehalrumhein @Videotron @Bell Honestly never had a problem really with Rogers, I think I have a good package though
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Angelo Lucio Ferrandino (@ItalianCrazy93) reported
@Videotron are you guys down cause my internet stopped working???
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Kathy (@falkaanne) reported
@lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.