Vidéotron

Vidéotron Outage Report in Donnacona, Capitale-Nationale, Québec

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The latest reports from users having issues in Donnacona come from postal codes G3M.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Donnacona, Capitale-Nationale, Québec 01/17/2026 23:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Donnacona, Capitale-Nationale, Québec

The most recent Vidéotron outage reports came from the following cities: Donnacona.

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City Problem Type Report Time
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaSaint-Apollinaire Internet
CanadaDonnacona Internet

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • quaid_jennifer Jennifer Quaid (@quaid_jennifer) reported

    Would not Videotron face same issue? Counsel: no, because Videotron will upgrade the Freedom network (Freedom has always been behind) so it can compete with the current successful incumbents. (Q from me: if Freedom customers are budget customers, where will they get service?)

  • PATTRIXGG PAT-TRIX (@PATTRIXGG) reported

    @Videotron I love getting 90mbps instead of 450 and being unable to reach customer service :)

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    She went a 3rd time to videotron store after accident. Again, Refused help get her cell working. She asked me to help her cancel all #videotron services & pick another. I told her the only other option is #Bell for all bundled services. Unless she wants 2-3 diff Co's & pay more.

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Internet down for the past 30 minutes? Any general outage?

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your coverage map doesn't work on @firefox. Please don't let Google control the internet. @Videotron

  • MisterDoubleJ Jeff Joseph (@MisterDoubleJ) reported

    @illneverlisten @Ryan_r_Williams Not talking about companies leasing lines. I’m talking Videotron which owns spectrum and is concentrating on Quebec. If you’re down to direct personal insults, you have nothing useful to add to dialogue beyond a sandbox. Talk to the clouds from here.

  • MatthewSBritton Matt Britton 13-11-2 (@MatthewSBritton) reported

    @manofbird I was on the phone with Videotron. Got a "Don't worry about it bro, it happens" when I was forced to make a payment arrangement. Bro? I guess times have changed. Im used to hearing a more "I dont give a **** about your problems" tone from them.

  • pizarrock Manuel Pizarro (@pizarrock) reported

    @Videotron is the site and the app down? I can't login for more than 48hs now

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    @DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!

  • yuvn6711 yu hang (@yuvn6711) reported

    @TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.