Vidéotron Outage Report in Donnacona, Capitale-Nationale, Quebec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Donnacona, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Donnacona, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Community Discussion
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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dl958 (@dl_958) reported@saschasegan There should be no anti-competitive concerns with the cable side of the merger. They don’t even compete with each other there, their networks don’t overlap at all. I think they will be required to divest Freedom, maybe to Videotron, and then Rogers can do a network sharing deal.
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SCRP (@SCRP_FN) reported@Videotron Having issues with my ping during the day but not at night, please help me fix this, I really want to stay with your plan, but if this keeps going, I'm calling Bell.
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Tara (@taralynneR) reported@Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.
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sbreame (@sbreame) reportedHey @Videotron - Going down memory lane the last few days - Any chance of a screenshot/picture/video of Mordicus from Videoway? There doesn't seem to be a single one anywhere on the internet!
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Simuël - BLM✊🏾 (@LehkonenN1Fan) reported@Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.
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Chuck from 🇨🇦 (@chuckfromcanada) reported@Videotron this is terrible no idea what happened it used to be so easy to get help at videotron...ridiculous
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Siddharth Luthra (@SiddharthLuthra) reported@Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution
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Josh Pottel (@JPottel) reported@Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)
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Josh Pottel (@JPottel) reportedAfter that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)
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TheGreatNeos (@Neopabo2) reported@Bell Had horrible packet loss with Bell, then I switched to Videotron. I get better speeds, no random price changes, and no packet loss.