Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• KoDAlexander (@KoDAlexander) reported a minute ago

  @Videotron Could you Check the status of internet/TV in my area? Everything seems to be down now... Everything was fine until I went to sleep at 230am in the Hudson/Saint-Lazare area. Thanks

• Alex (@AGRBuilds) reported 3 minutes ago

  @Videotron @lori25986007 Your network is down it’s not individuals.

• Abramo (@abramoj) reported 3 minutes ago

  @Videotron there’s a problem with my wife and I’s cellphone line. We cannot make or receive calls

• FURST (@FurstWonder) reported 3 minutes ago

  @Videotron Fizz has to be THE worst cs service in history, how you take money and don’t give a service previously agreed upon… It’s been two dsys and I only get redirected this is a **** company ran by robots

• Richard E Flanagan (@phosfiend) reported 4 minutes ago from Montréal, Québec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• Curtis (@cuto8) reported 5 minutes ago

  @Videotron is there an outage? None of the mobile lines can call out.

• RememberDaTightOnes (@Bucs_Fan_MTL) reported 12 minutes ago

  @lori25986007 @Videotron Mine too is down in boisbriand

• Natalie Waters (@natdezo) reported 13 minutes ago

  @Videotron Mine went out later in the day (4:40pm). Can't reach you...how do we know when it's back? Or that our problem isn't something else? HydroQuebec has a model for that. You should develop one.

• Sam Glory (@SXGlory) reported 14 minutes ago

  @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.

• Gaetano Termini (@GaetanoTermin19) reported 15 minutes ago

  @Videotron How much longer before you fix the problem