Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 03/17/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fernan2_94 Fernando Arteaga (@fernan2_94) reported

    @Videotron are you down? I don’t internet, Ste-Foy, Quebec

  • c_stegen Camille Stegen (@c_stegen) reported

    @clauderivest @perreaux Darn! Was gonna say the same thing ;) But honestly, either way the signal tends to work better than with the big names but I’ve had 0 issues w/ ebox. Also, it’s cheaper than bell/videotron

  • TheRealDreez Dreez 🇨🇦🇭🇹 (@TheRealDreez) reported

    @Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.

  • KcParnell GetItRight 🍁 (@KcParnell) reported

    @Videotron This tweet is typical of Videotron. Think of the bottom line, the hell with customers. And then think it's all ok with the "Thank you for your understanding" comment. All I understand is you don't give a **** about customers and only think of $$$

  • SurkiTV 🏳️‍🌈 Surki, Zombie of Seduction💛🖤🤍💜 (@SurkiTV) reported

    @Citizen_Kwy All the fricking restaurants are closed and I'm going insane! So I'me now working for Videotron as a tech support. I've increased my wages by 50% just by starting to work there. Also, now I have health insurance

  • Rex0WasTaken ATK | Rex0 🇵🇱🇨🇦 (@Rex0WasTaken) reported

    My ISP has been shitting the bed since qualifiers last night and I'm really upset about it. Valorant is genuinely unplayable with 60+ ping through bad routing. @Videotron get your **** together I don't understand what ******** is happening.

  • ronaldhoule ronald houle (@ronaldhoule) reported

    @lesleychestrman @BestBuyCanada Same here. Very bad service. So hard these days to get decent service... almost as bad as Bell and Videotron. 🥴

  • bgd99 BGD (@bgd99) reported

    @CHOM977 @TerryDiMonte well fellow Montrealers, I’m looking for help. Won’t cost a dime! Videotron has cancelled @AMC_TV & I’m going to miss #WalkingDead this weekend. Any ideas? Tips? How can we watch the return LIVE this Sunday? 😩

  • NoLore Nora Loreto (@NoLore) reported

    @perreaux Depending on how much you like pain, Videotron has been ... alright. I got the updated modem and all my problems went away.

  • randboro Randboro - Scott in Montreal (@randboro) reported

    @perreaux The infrastructure is all either Bell or Videotron anyway. I use #Teksavvy - good service.