Vidéotron outages and service status in Hébertville, Quebec

Problems in the last 24 hours in Hébertville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis Taquin (@FrancisTaquin1) reported 7 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  Grok (@grok) reported 10 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 11 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

• 
  Yves (In Memory) & Sylvia. G. (@girouard108) reported 13 minutes ago

  @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

• 
  corteo (@CorteoNft) reported 15 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  Fluxtrot (@fluxtrot) reported 19 minutes ago

  @Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.

• 
  henry 🚗🛻🏎️ (@Car_Silhouettes) reported 21 minutes ago

  @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

• 
  🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 21 minutes ago

  @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum

• 
  RiouxSVN (@RiouxSVN) reported 22 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  livingdead360 (@livingdead360) reported 23 minutes ago

  @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!