Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (16%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Dave Beatty (@dbeatty) reported 2 minutes ago

  @ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.

• Hugo Mendes (@hmendes00) reported 2 minutes ago

  Bottom Line: We will also change internet provider. Thanks for the worst service ever @Videotron. (Last tweet)

• 🌻MAD SQUIRREL (@AuthenticCanuck) reported 4 minutes ago

  @Videotron @Keough99co @VIDEOTRON Instead of pretending there are no issues, give us an update! Some of us work from home, you know. Give us an ETA on when it will be back up and/or running at proper speed.

• Keough99costudios (@Keough99co) reported 5 minutes ago

  @Videotron Is there an outage? My internet connection is offline or my speeds have entirely fallen off a cliff to way below the speeds im supposed to be getting. It's affecting all devices on my network.

• eddy g 🍁 (@eddygeeeeeee) reported 6 minutes ago

  thanks @Videotron for giving me a new remote. Now,about those prices that keep rising,I can only keep the price down by getting rid of channels.There has to be another way.Bell is begging me to switch.

• Hugo Mendes (@hmendes00) reported 10 minutes ago

  Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

• JJTheJetPlane (@JJTheJetPlaneP1) reported 10 minutes ago

  @saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.

• GO Lit (@go_literary) reported 10 minutes ago

  @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService

• Jean-François Gagné (@jfg956) reported 19 minutes ago

  I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

• 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported 20 minutes ago

  Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport