Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 03/13/2026 11:20

March 13: Problems at Vidéotron

Vidéotron is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • salgood Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠 (@salgood) reported

    Nice to know @videotron is screwing with secondary ISP the sell to, supposed to be getting 15mpbs down and 10 up, but upload speeds r the low kbps and half or less my normal download rates, and they have given @TekSavvyCSR no info since the ticket was opened over 24hrs ago.

  • TaxOnTime TaxOnTime.net (@TaxOnTime) reported

    It looks like @Videotron cell service is having issues making calls. Text and data services are working. @CRTCeng

  • KarlMagnonMan Solid Shatner (@KarlMagnonMan) reported

    @cbcmarketplace @CBC @cbcgem I’ll also add the hat the Rogers merger with Shaw needs to be stopped. It’s great Shaw is going to sell its phone service to Videotron in QB as part of the “conditions” for Quebec and ONLY Quebec. It should not be allowed.

  • Golans_lol LPL 🔜🏊‍♂️ 🏠 (@Golans_lol) reported

    Videotron is the worst piss **** company on the ******* planet it's ******* disgusting kyskyskyskkyskyskyskys

  • InsaneLawsane Marc Lawsane (@InsaneLawsane) reported

    @Videotron so what's the problem now?

  • eduardorevuelta Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron gaming using this third world internet is so frustrating and I'm stuck with this garbage for another 6 months..

  • Co_Piloter The CoPiloter (@Co_Piloter) reported

    @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.

  • Morphy1856 S Vaillancourt (@Morphy1856) reported

    @Videotron The weather? In Westmount all câble are underground and we still have problems

  • djbarsanti Dbars (@djbarsanti) reported

    @Videotron Service is down again