Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 11/22/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BTC_Sniper btcsniper (@BTC_Sniper) reported

    Who still pay for T.V. subscription @Bell_Support @Videotron , you basically pay to consume ads, while you can pay premium service on #youtube or #netflix for no ads..

  • marissasidel1 Marissa Sidel (@marissasidel1) reported

    @Bell_Support your absolutely ridiculous “customer service” agents have disconnected me twice today after sitting on hold for 30 minutes. This is why I went to Videotron.

  • itsyaboimaxoo m🔥x (@itsyaboimaxoo) reported

    @tysmo @sloughberryred Thing is there is no VoLTE with Fizz, and the Videotron network isn’t that great.. Fizz doesn’t do 5G either

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron sound and pixel issues on msnbc and picture off:air in Montreal

  • tonih_78 toni (@tonih_78) reported

    @David_Moscrop @TekSavvyBuzz @RogersHelps Similar happened to me years ago but w/ Videotron. We'd lose internet out of nowhere for sometimes hours at a time. After years of frustrating calls w them & a new modem, we finally got a tech who wasn't lazy & changed the exterior cable. Problem solved. Good luck.

  • lekkman lekkman (@lekkman) reported

    @Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.

  • gregg_lowden Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported

    @AnthonyLacavera @MobileSyrup It's regional and has to seen beyond bellybutton lint in ON or BC. Videotron in QC, Cogeco in the East. Shaw formerly centre. Telus West. Robellus somewhat majority of larger urban centres. Down to Robell when merger completes.

  • GangstHannah Hanner (@GangstHannah) reported

    All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Your website keeps switching to French, so I don't know which of the four options I should choose to login. Even when I choose English.

  • Nightwings95M Nightwings95MTL (@Nightwings95M) reported

    After review the bill I called the customer service of Vidéotron they changed 4 people and can’t solve the problem it’s a disappointment @Videotron