Vidéotron outages and service status in Hébertville, Quebec

Problems in the last 24 hours in Hébertville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fluxtrot (@fluxtrot) reported 2 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.

• 
  GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 3 minutes ago

  @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

• 
  James Somaeck (@somaeck) reported 9 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Jeff Pappone 🇨🇦 (@jpappone) reported 10 minutes ago

  Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail

• 
  Scale (@alliareault) reported 14 minutes ago

  @PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.

• 
  Seven Eight (@787pilot) reported 17 minutes ago

  @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

• 
  Colin Wilson (@Wilson13Ca) reported 22 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

• 
  Pepperfly (@Pepperfly228975) reported 23 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 27 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks