Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 11/25/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • EtiDaFwEaK Etienne CS (@EtiDaFwEaK) reported

    @RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(

  • frank275 F.Riff (@frank275) reported

    @jamiljivani @ezralevant worst than Bell; Videotron in Quebec

  • 80sgirlforever 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported

    Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

  • jesse_arcouette Jesse Arcouette (@jesse_arcouette) reported

    @Videotron why is my internet not working all of the sudden? help

  • Mikael_chamber Mikaël Chamberland (@Mikael_chamber) reported

    Hi @fizz_ca / @Videotron, since Thursday all apple services like Apple TV, App Store, Apple Music, etc. have issue on your residential internet network only. Any ETA on when this will be fixed?

  • jfg956 Jean-François Gagné (@jfg956) reported

    I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

  • somecanuckchick somecanuckchick 🍁 (@somecanuckchick) reported

    @Videotron I've literally told you all you need to know. Channel 681 CNN HD IS NOT BROADCASTING. EVERY OTHER CHANNEL IS... if you know of a problem, then tell me.

  • JJTheJetPlaneP1 JJTheJetPlane (@JJTheJetPlaneP1) reported

    @saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.

  • Sal_tucci Sal Tucci (@Sal_tucci) reported

    @Videotron is internet down in the vimont laval area? When will it be restored?

  • YourWeirdOppa YourWeirdOppa (@YourWeirdOppa) reported

    @Videotron hi, What number should I call if I don’t have internet service