Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (18%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Hubert Figuière (@hfiguiere) reported 51 seconds ago

  It's that time of the year where @CRTCeng show how useless they are by maintaining monopolies as cable provider like @videotron just increase the service price. When there is no choice...

• Eric Rosenquist (@rosenqui) reported a minute ago

  @Videotron @axelschule I've been having the same issue; noticed it first yesterday.

• JustJesss 🕹️⚡ (@JesssAdel) reported a minute ago

  If anyone has any suggestions for actual GOOD internet providers in Montreal / Canada that aren't owned by Videotron, please help 😣🤞✨ Is it true that Bell is also bad?

• KJ (@KJ_Parker_008) reported 2 minutes ago

  @JesssAdel @Videotron That sucks. Especially dealing with it for a month. But don’t be hard on yourself. I’m sure you’ll find the right people to fix your internet 100%. Hopefully. Best of luck

• 🦦🥀 jotería #BLM (@norlack89) reported 4 minutes ago

  @pyroblaze @Videotron Good luck. Hope they can fix that ****. Cuz there's way more options now. And cheaper ones

• JustJesss 🕹️⚡ (@JesssAdel) reported 5 minutes ago

  @Videotron @KJ_Parker_008 Actually they refuse to help me because I'm not directly with Videotron even though it's YOUR cables that are the problem. I dare you to get me in contact with someone who ACTUAL cares and can ACTUALLY help. Bet you won't though.

• segacs (@segacs) reported 5 minutes ago

  @CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.

• Josh Pottel (@JPottel) reported 6 minutes ago

  It took several attempts to convince this representative to connect me with a supervisor after telling me no one else would help me and that they were at the highest level I could speak to. Eventually, I did get a @Videotron supervisor on the line. (4/n)

• Josh Pottel (@JPottel) reported 8 minutes ago

  After that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)

• 🇮🇹Danny Spedaliere🇮🇹 (@1spade24) reported 11 minutes ago

  @Videotron I had one of the worst conversation concerning my statement you say you record your calls to better your customer service but when I ask you to listen to your recording to help settle my issues you don’t so I’m done switching to @Bell