Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (18%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Justin (@JustMikeTwo) reported 32 seconds ago

  @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

• Ken Shields (@yarvinator) reported 4 minutes ago

  @Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet

• Paul Games (@ItsPaulGame) reported 4 minutes ago

  @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

• Flagpole to Canada (@Flagpole_Canada) reported 5 minutes ago

  @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?

• b0u (@b0uming) reported 6 minutes ago

  I should've stayed with bell **** u @Videotron

• Nadia (@Nadia22812773) reported 8 minutes ago

  @JokeSins @Videotron I’m in West Island and no service

• cRypto SøSa (@cryptosauce247) reported 12 minutes ago

  @Videotron Fix your ****!

• Steve Faguy (@fagstein) reported 14 minutes ago

  @Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.

• john bocum (@bocumjb) reported 16 minutes ago

  @GadSaad @Videotron cancel culture step 2 "technical difficulties"

• Steve Elkin (@Stevie_clix) reported 16 minutes ago

  @JokeSins @Videotron LaSalle is down