Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 12/04/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nostrand27 TerreSeche (@nostrand27) reported

    @StuCowan1 Changing DNS settings on your Videotron router will not only fix your issue but help with loading websites a little bit faster.

  • AkbeekL Lina 🦋 (@AkbeekL) reported

    There was a huge Videotron outage and people are complaining to have it running again to cancel their subscriptions 💀

  • txorontxo sam (@txorontxo) reported

    @Videotron Aw cute, can you please get your line back on so i can cancel my subscription 🥰

  • Islesfaninmtl MTLislesfan (@Islesfaninmtl) reported

    @brendanshowbiz Videotron mobile data not working for me in West Island

  • MohithHassan Mo (@MohithHassan) reported

    @VinceDascoli @Videotron Now it's down all across the board... Fun times.

  • stylinarts Mégan (@stylinarts) reported

    @elizabethreoch It’s down everywhere in Québec with videotron

  • oscarbilde Zoe Layla (@oscarbilde) reported

    literally why is fizz AND videotron wifi down in like. All of Montréal????

  • kirkh24 d silver (@kirkh24) reported

    @Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...

  • COVID_Sanity COVID Data Check (@COVID_Sanity) reported

    @Videotron OH NO! Our internet stopped working on a Friday afternoon with three hours left to go in the work day. Please fix it fast!

  • erinmaclennan13 erin (@erinmaclennan13) reported

    @Videotron y'all trying to give us a snow day with this wifi outage?