Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 12/02/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mattCH_ Matt Campbell (@mattCH_) reported

    @Videotron is there a service outtage or some sort of issue with your network? This week the service has been very slow and now it's just not working :/

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.

  • ElContadoro El Contador (@ElContadoro) reported

    @Bell has the worst customer service I’ve ever seen in my life. No TV or internet in my house for 5 days now. I’ve called and spoken to 22 different people. Nothing has been fixed still. Complete incompetence. Will be switching to @Videotron on Monday

  • katrinnahendrix Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported

    @Videotron Already talked to customer service. They were no help. This shouldn't have happened. Lucky you guys, I'm too broke to find a new internet company

  • fagstein Steve Faguy (@fagstein) reported

    Videotron has followed through on its threat to pull AMC from its service, citing the "unrealistic" contract demands of the U.S. channel.

  • TomZarebczan Thomas Zarebczan 📚 🧐 (@TomZarebczan) reported

    @GoyerMel @OdyseeTeam @Videotron It should be fixed now...it was some strange cloudflare issue in that area only.

  • P1KA_B00 Nick RoBOOrtson Stan Account (@P1KA_B00) reported

    @DeleteTheNats Compare that to QC, which currently lacks any pro teams, is far enough away from Montreal to have its own identity. There’s enough ex Nordique fans to support an NHL team, there’s a reason the Bruins are so popular there. A Quebec team would play in the Videotron centre... (2)

  • tareq514 Tareq (@tareq514) reported

    @ArponBasu Videotron customer as of today

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.