Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 02/11/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NexcoNetworks Nexco Networks (@NexcoNetworks) reported

    There is a reported issue with @videotron internet connections that may be affecting connectivity and phone services. We will update as new becomes available to us!

  • stpcaroxoxo carolanne (@stpcaroxoxo) reported

    @CanadianKryles @Videotron Me too. I did the same as you and it's not Working

  • XxSweetspice Sweet spice (@XxSweetspice) reported

    @Videotron hi the wifi is not working at my house nor can I access your website or call customer service. I need an answer ASAP before my Uni exams begin! Thank you

  • ree2ez Reese 🇨🇦 (@ree2ez) reported

    @Videotron fix your dogshit internet

  • Toothpaste1077 Chris 🔜 Canceled 🔜 Youtube B2B Twitch (@Toothpaste1077) reported

    @ItalStallion14 @Videotron I still have internet on half my **** its so ******

  • KingKarbel King Karbel (@KingKarbel) reported

    @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

  • wha_mtl Mr.Ha (@wha_mtl) reported

    @rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00

  • CBergstaller Camille Bergstaller (@CBergstaller) reported

    Dear @Videotron you raise everyone’s monthly bills for better service. But today we are experiencing major internet outage across Montreal and to top it out all your phone lines and websites are down?? Explain! #videotron #internetoutage #nowifi

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔

  • LeaSchizas TheWritingJungle (@LeaSchizas) reported

    @Videotron pierrefonds, no internet and TV service. What's going on.