Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 02/01/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron !!! How can you possibly sell a @SamsungCanada #GalaxyS21Ultra without a phone charger. No accessories. Just a cable to change from one phone to another. If you never owned one. How do you do that without a phone charge and don't include one or sell it stores?

  • SeanRookie SeanRookie (@SeanRookie) reported

    @NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @benklass I believe Rogers-Québécor network sharing is only in Québec. At least it was when it was originally announced. May have been expanded since. Not sure if there is network sharing in Ottawa (which is a suburb of Gatineau to Videotron).

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @piantagrano @fmesny @Videotron Nothing on my end. Still down.

  • lbirch51 Lynda Birch (@lbirch51) reported

    @Videotron Is there a problem because I have no internet service.

  • IndianaTux Andre Courchesne (@IndianaTux) reported

    @mrmikeMTL Ditched Bell about 7 years ago to go to Teksavvy VoIP. But now everyone has a cell, my alarm is on my internet connection so I ditched the VoIP 2 years ago. I also ditched Videotron cable a few month ago for Teksavvy TV over IP service

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron I’ve reset my terminal and I can still only see one tv’s pvred shows when I should be seeing two. Please let me know how to fix this problem. Thank you

  • HilaryMillinery Hilary's Millinery (@HilaryMillinery) reported

    I have been a customer with @virginmedia since #videotron days and I'm done with your **** customer service. Picking and choosing who you want to respond to.