Vidéotron

Vidéotron Outage Report in Hébertville, Saguenay/Lac-Saint-Jean, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Hébertville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Hébertville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Hébertville, Saguenay/Lac-Saint-Jean, Québec 03/04/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @Videotron Thank-you my TV is working again. Exceptional Technical Support via Private Message.

  • Saihtamen Mathias Røyrvik (@Saihtamen) reported

    @chrislesage I'm on Fizz, which is on Videotron and apparently it doesn't support it :/ Not that I have a big need for it, but would be fun to play with.

  • DiRobertis HajiDiRobertis (@DiRobertis) reported

    @Videotron You guys are doing maintenance on Saturday night??? WTF!!! I can't sign into the Sportsnet APP because of this.... AND it now says I have exceeded the limit (which I haven't). Couldn't do this at 4am? wow.

  • salaamay double swad ص (@salaamay) reported

    @Julien_Lavigne1 @Videotron Anytime I get comfortable to fall to watch something on Netflix, without fail the internet stops working #sofrustrating

  • mke1138 Mike (@mke1138) reported

    I love how @Videotron customer service agents are so hit and miss. Called last week, got great service. Called today and Xavier told me no less than 3 times to check my bill instead of just answering my ******' question.

  • bourasssayannic yannick (@bourasssayannic) reported

    @Videotron internet is up/down since 5h30am. When will the situation be back on track. Very frustrating when working from home.

  • TQ_Mills Taylor (@TQ_Mills) reported

    @Videotron you guys are the worst just FYI

  • VindiMK Eros Vindi (@VindiMK) reported

    @andrehalrumhein @Videotron @Bell Honestly never had a problem really with Rogers, I think I have a good package though

  • Preludean Dave Moon (@Preludean) reported

    @Videotron my Helix internet and home phone have been down for about 5 hours. I just tried calling the 24 hour / 7 days a week technical support (according to the user centre app) and it tells me that customer service is closed.

  • DiRobertis HajiDiRobertis (@DiRobertis) reported

    @Videotron Still not working.