Vidéotron

Vidéotron Outage Report in Saint-Apollinaire, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Apollinaire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Apollinaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Apollinaire, Chaudière-Appalaches, Québec 10/30/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IndigosPop Sebastien Letourneau (@IndigosPop) reported

    @Flott_ttv @AdmiralHackbar @Videotron I'm just wondering how I can access twitter and Facebook but can't connect to my Helix portal or use a browser as mobile data doesn't work either 🤔

  • SamNoailles Sam (@SamNoailles) reported

    @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)

  • Tipuch92 jean paul Fiorini (@Tipuch92) reported

    @Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻

  • gonzal3x Alexandre Gonzales (@gonzal3x) reported

    If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

  • as0205 A✨ (@as0205) reported

    @Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!

  • singram Mr Frostback (@singram) reported

    @fagstein @Videotron Grrr can't change my DNS by logging onto my router? Wtf?

  • fagstein Steve Faguy (@fagstein) reported

    @madhi19 Videotron has several redundant DNS servers. They’re all down. It’s unclear why.

  • REIsakumaASS (m)élodie in the dark (@REIsakumaASS) reported

    @WerewolfGao videotron servers were down or some **** i think

  • cbcradio2 em (@cbcradio2) reported

    texted my mom to ask if videotron's down province-wide and she said **** you PKP