Vidéotron

Vidéotron Outage Report in Saint-Apollinaire, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Apollinaire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Apollinaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Apollinaire, Chaudière-Appalaches, Québec 12/07/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _rayy Ray (@_rayy) reported

    @ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.

  • 80sgirlforever 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported

    Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

  • hmendes00 Hugo Mendes (@hmendes00) reported

    Bottom Line: We will also change internet provider. Thanks for the worst service ever @Videotron. (Last tweet)

  • FredSpivock FredSpivock (@FredSpivock) reported

    @hmendes00 @Videotron Do a chargeback if you are paying by CC. If they are too incompetent to help you then this is what they deserve.

  • KalSDavian kal'aran'rhiod (@KalSDavian) reported

    @Videotron Already contacted support. We were told we were **** out of luck, and the only option was to pay more for our home phone. Thanks. So glad we are paying so much for these services.

  • GangstHannah Hanner (@GangstHannah) reported

    All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?

  • AuthenticCanuck 🌻MAD SQUIRREL (@AuthenticCanuck) reported

    @Videotron internet services DOWN again (since midnight last night). Major outage. Montreal/off-island. Anyone else file a complaint yet?

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

  • marissasidel1 Marissa Sidel (@marissasidel1) reported

    @Bell_Support your absolutely ridiculous “customer service” agents have disconnected me twice today after sitting on hold for 30 minutes. This is why I went to Videotron.

  • LanceTLawrence Lance (@LanceTLawrence) reported

    @Videotron wait I tried this I thought this was an actual fix ...now it's worse!