Vidéotron

Vidéotron Outage Report in Saint-Apollinaire, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Apollinaire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Apollinaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Apollinaire, Chaudière-Appalaches, Québec 12/26/2025 20:05

December 26: Problems at Vidéotron

Vidéotron is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vveresterben Sterben von Todsleben ⚧🔞 (@vveresterben) reported

    @Videotron Yep same problem here, Helix is not connecting to the WiFi. Will wait a bit I guess no time to play with it.

  • DJStarQ DJ STAR Q (@DJStarQ) reported

    @Videotron how long is this internet outage going to last? It’s been a few hours now.

  • Ninio28750753 Ninio (@Ninio28750753) reported

    @iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage

  • fagstein Steve Faguy (@fagstein) reported

    I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.

  • MarinersOfMaine Maine Mariners (@MarinersOfMaine) reported

    The start of tonight's game will be delayed due to an issue with a patch of ice at the Colisee Videotron. We will provide further updates as they become available. #SomethingsBruin

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron My home phones are being bombarded with spam phone calls today all spoofing numbers. Driving me nuts, 8 calls in 20 mins. All with "bank security" crap. FIX THIS! #fraud

  • matrancer Mateus Ribeiro (@matrancer) reported

    @Videotron I was able to connect using my computer. I use Android 10, not sure if the problem was related to my OS. Maybe it is a hardware issue, I brought the phone from Brazil. Thanks anyway.

  • niteshp80 Nitesh (@niteshp80) reported

    @Videotron Internet is not working, is there internet outage in Dollard-des-Oreamux?

  • AdvaniKhushbu Khushbu Advani (@AdvaniKhushbu) reported

    @anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue

  • cathuniverse Cath. (@cathuniverse) reported

    @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.