Vidéotron

Vidéotron Outage Report in Saint-Apollinaire, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Apollinaire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Apollinaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Apollinaire, Chaudière-Appalaches, Québec 01/11/2026 20:50

January 11: Problems at Vidéotron

Vidéotron is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Sauto_aie Sauto (@Sauto_aie) reported

    @Videotron why is your internet so ****** ****?

  • inventor_Artist inventorArtist (@inventor_Artist) reported

    @Videotron I've had your service on my cell a few months. It's been great. Except tonight and one other night. I need some help to figure out why I had no service at a time I needed it to get a ride home. This is a safety issue so if I can't get an explanation/solution....

  • MathieuLauzon3 Mathieu Lauzon (@MathieuLauzon3) reported

    @TSN_Sports Good evening, the signals of the standard TSN 1-2-3-4-5 channels as well as TSN 2 HD do not currently work at Videotron, they do not seem able to receive your signal.

  • Diegfegar05 Diego Garcia (@Diegfegar05) reported

    @Videotron whats going on with your internet…its down here in Anjou, im working and need internet…

  • sweetjaydeee sweetjaydeee (@sweetjaydeee) reported

    @Videotron been having unstable internet since yesterday. Already called your tech support which were very helpful. However, the stable internet only last for an hour after I called your tech support and we are having problems with the wifi again.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron and before you lecture me on how to use the PVR, I went and had to set "Record series" again, since next week episode wasn't set to record. It not like you have ever fixed any of the TV guide issues I have had in the past. So I keep complaining. Pay more, get less.

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏

  • JasonPayette Jason Payette (@JasonPayette) reported

    @Videotron Is there an outage in Pointe Claire at the moment?

  • closetofofo nien 🇨🇦 12 (@closetofofo) reported

    after 3 weeks with bad *** WiFi and the worst customer service from Primus, we are finally changing to @Videotron so I pray I have decent WiFi from now on

  • LonerZue Z (@LonerZue) reported

    @Videotron Never mind its ok