Vidéotron

Vidéotron Outage Report in Saint-Apollinaire, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Apollinaire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Apollinaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Apollinaire, Chaudière-Appalaches, Québec 01/24/2026 15:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Apollinaire, Chaudière-Appalaches, Québec

The most recent Vidéotron outage reports came from the following cities: Donnacona.

Loading map, please wait...
City Problem Type Report Time
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaDonnacona Internet
CanadaSaint-Augustin-de-Desmaures Internet
CanadaSaint-Apollinaire Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tuxking2000 tuxking2000 (@tuxking2000) reported

    @Bell_Support yup total crap at this time. either my pvr is crap or fibe is out. matter what I do only channel 1 appears, even on the guide. maybe @Videotron has better service.

  • zyx_psilon Sylvain Paquette 💭 (@zyx_psilon) reported

    @scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2

  • natdezo Natalie Waters (@natdezo) reported

    @Videotron Mine went out later in the day (4:40pm). Can't reach you...how do we know when it's back? Or that our problem isn't something else? HydroQuebec has a model for that. You should develop one.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron @rcastrovexler The one time I need to do work and I can’t. Perhaps you should reconsider your proposed $3/m increase. Your infrastructure is poor. Heck you don;t even have 1GBps anymore and Bell has 1.5GBps.

  • Xoellisms Cybele (@Xoellisms) reported

    So.... That curfew warning on all devices fried my Helix? Wtf @Videotron ???

  • LPizzuco Liborio Pizzuco (@LPizzuco) reported

    @Videotron hi there … I know the network was down earlier. But now it’s back but many of my channels on the TV network are not working. Is it normal?

  • Shahsavarani Arash Shahsavarani (@Shahsavarani) reported

    @Videotron Funny enough I wasn't the 9ne asking for English speaking Rep. After 1h of getting bumped, a French speaking rep helped fix the billing and now on for 1h40 to update plans. Something that should have taken 30min. Took over 2h. Thank goodness for the rep in Customer Relations.

  • GeraldPrezeau Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?

  • rlt_carlos 💜 (@rlt_carlos) reported

    @Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better

  • allen_arany Allen Arany (@allen_arany) reported

    @Videotron - I called to put services on vacation mode and keep my internet running. The agent told me it was no problem. The next day no services work. I spend 1.5hrs on phone. Today you suspended my services. You charge me 50$. I have to wait until tomorrow. Horrible service!