Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 03/24/2026 00:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @Videotron never again with them. PKP wrecked house when I was with them and caused me many problems. had to backpay 6 months for which I had already paid and then wait for refund (because of screwup in billing system PKP ordered installed before it was ready.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    It's that time of the year where @CRTCeng show how useless they are by maintaining monopolies as cable provider like @videotron just increase the service price. When there is no choice...

  • segacs segacs (@segacs) reported

    @Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.

  • LehkonenN1Fan Simuël - BLM✊🏾 (@LehkonenN1Fan) reported

    @Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.

  • JPottel Josh Pottel (@JPottel) reported

    They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)

  • sbreame sbreame (@sbreame) reported

    Hey @Videotron - Going down memory lane the last few days - Any chance of a screenshot/picture/video of Mordicus from Videoway? There doesn't seem to be a single one anywhere on the internet!

  • BouabdoMaria Maria Bouabdo (@BouabdoMaria) reported

    Is anyone else in the Montreal area having wifi problems with Videotron right now??

  • JPottel Josh Pottel (@JPottel) reported

    It took several attempts to convince this representative to connect me with a supervisor after telling me no one else would help me and that they were at the highest level I could speak to. Eventually, I did get a @Videotron supervisor on the line. (4/n)

  • RedDreamStudios Red Dream Studios 🖖🏻 (@RedDreamStudios) reported

    @Videotron @_TheIrOnMaN_ This is an absolute baloney excuse. Maintenance of your network shouldn’t be the burden of your customers. Maybe eliminate the HD access fee? Anyone NOT have an HD TV anymore? $4 is excessive when we are already paying $60/month for 30 channels.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron @FX_Canada Why can't I access #FXNow even tho I subscribe to the channel? #Videotron is not listed as a cable provider when I try to sign in.