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Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Txskies_
    Txskiesfn (@Txskies_) reported

    @samyfnbr @Videotron Oh well mine feels so bad to

  • UbiNox84
    Bruno LeBlanc (@UbiNox84) reported

    Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

  • UbiNox84
    Bruno LeBlanc (@UbiNox84) reported

    @evanhallward @Videotron I am having the same issue here. Up and downs.

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • jumadsen
    justin, en francais (@jumadsen) reported

    @Videotron hi, our connection has been dropping all day, is this a known issue?

  • OmarStati
    Sawyer (@OmarStati) reported

    ******* Videotron down again...

  • Deathskills_R6
    Deathskills (@Deathskills_R6) reported

    @Hambo_dev @Silver_Clambo As far as I know, only companies that have their own line currently are bell, Roger, Telus and Videotron in Canada. Google has some but it is limited to their own infrastructure if I recall properly so they can't sell the service yet. Anything else rents cable access from those

  • AnthonyBarranco
    Anthony Barranco (@AnthonyBarranco) reported

    @Hambo_dev dang! I don't know how videotron prices it now but $10 more a month will get you double as a new customer when I got it initially.

  • svrc
    Stu Charlton (@svrc) reported

    @ResolveReviews @qobuz Until qobuz comes to Canada. ( Apparently already in Quebec under a white labeled Videotron service! )

  • Midexhealed
    MidexHealed (@Midexhealed) reported

    I CALLED THE SUPPORT BUT AFTER 20MIN THE DUDE LEGIT SAID:"IM WASTING MY TIME, IM GONNA CLOSE THIS CALL". VIDEOTRON BTW