Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 05/13/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Strudel74 Alex Trudel (@Strudel74) reported

    @cogeco How about you start by making your actual network reliable ? Worst network I ever had. I miss @Videotron

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • RiggedJasn Rigged Jasn (@RiggedJasn) reported

    @Apashe_Music @Rogers But Rogers definitely was one of the worst companies my parents ever went with. I never used Fizz though, I have Videotron though.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

  • MoSlaibeh Achamian 🇨🇦 (@MoSlaibeh) reported

    @Videotron I'm trying to but your website is broken. Twitter was my only way to reach you. First seemed like a mistake. Agent insisted I would be credited lots and my bill this month should have been lower due to credits from previous overcharge. Was very upset to see a double bill again.

  • marbou78 Marco Boucher (@marbou78) reported

    @revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.

  • David_YMQ David Lorette (@David_YMQ) reported

    @Videotron man knocked on my door in West Island Montreal claiming to be from Videotron visiting customers who pay a lot for Helix service,,,I just said no thank you and closed door. Are you going door to door or is someone posing as Videotron employee to access homes?

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • _PrincessssD ✨ Bratz (@_PrincessssD) reported

    @Videotron The only way you can help me is if you refund me the rest of “MY” Money

  • mollyangers_ Molly🐝 (@mollyangers_) reported

    Ma tv a pas bugger d’la soiree... OD commence... a bug en tbk🙃🙃 @Videotron better fix this again plz