Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 02/03/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SanjeevMannan Sanjeev (@SanjeevMannan) reported

    False information on your website @Videotron. Tried reaching your technical support (which you claim to be (24/7), however it’s closed right now. Very disappointed with your internet service and support.

  • HuntingBenjamin Benjamin Hunting (@HuntingBenjamin) reported

    Any other #videotron customers out there in #montreal just have their internet service wiped out for the day? @videotron

  • sheilur sheilur 🍓🐢 (@sheilur) reported

    @Videotron why is my internet connection not working???

  • FredoLaMarmotte Marasenna Couture (@FredoLaMarmotte) reported

    @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    The chat feature on your website doesn't work as I'm blocking analytics/ads/tracking. Why? @Videotron

  • AnnabelleMeta Annabelle Metayer (@AnnabelleMeta) reported

    @Videotron Ok. Thanks. I contacted your chat service.

  • kwquinn Ken Quinn (@kwquinn) reported

    @chouette007 @mtlgazette What does this have to do with Bebawi? I'm a Videotron customer. Of COURSE they have my personal info

  • ChronicsGe Crazy Greg (@ChronicsGe) reported

    @Videotron worthless piece of crap internet I've ever used! How can the receiver not get to my phone when I'm literally in my driveway absolute garbage company!

  • Videotron Videotron (@Videotron) reported

    @Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms

  • Vortalon Vortalon (@Vortalon) reported

    Hey @Videotron there is no internet service in St. Dorothée this morning. #internet #wifi #videotron