Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 02/16/2026 13:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • eduardorevuelta Eduardo Revuelta (@eduardorevuelta) reported

    @Videotron gaming using this third world internet is so frustrating and I'm stuck with this garbage for another 6 months..

  • altleft_eastend Alt-Left EastEnder (@altleft_eastend) reported

    @CPComm @MrWickDoe @alexposadzki Rogers Cable and Shaw don't have overlapping service areas. Blue shirt or red shirt the coax cable markets are unchanged. To close Videotron has agreed to provide wireless AND wholesale wireline to facilitate bundling. Videotron will need to PoP every market like TekSavvy. (1/2)

  • Milnoc François Caron 🇨🇦 (💉❎5️⃣) (@Milnoc) reported

    Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    @CompBureau Notice of Appeal raises 2 grounds: 1. Tribunal should have analyzed original deal (Rogers buys all of Shaw including Freedom), then considered whether Freedom divestiture to #Videotron resolves competition problems.

  • anniemdupuis Annie Dupuis (@anniemdupuis) reported

    Hey @Videotron , stop ******* with my 82-year old mom. She's been without a landline for over a week, your 1st tech hooked up her TV which she doesn't need and the 2nd one said he couldn't hook up a simple landline unless she located a box she's never heard of. FIX THIS

  • WMichaelOsborne Michael Osborne (@WMichaelOsborne) reported

    The first ground of appeal really comes down to who bears the burden of proof. But cases almost NEVER turn on burden. Here, the Tribunal didn't just find that there was no SLPC; it found that the modified deal (Videotron buys Freedom, Rogers buys Shaw) will increase competition.

  • InsaneLawsane Marc Lawsane (@InsaneLawsane) reported

    @Videotron so what's the problem now?

  • tinpanalleypics Phil Vasquez (@tinpanalleypics) reported

    @Videotron Ok, the chat link for anything but tech support wasn't working at all. That's why I asked.

  • poolie1000 Dan Potvin (@poolie1000) reported

    @Videotron horrible service letting us stranded in Mexico without working mobile network & then having me waste 2 hours on the phone with totally clueless client service rep. Great way to support a soon-to-be former long time user/defender of your all your telecom services.

  • NelsonDola69 OhNoJumboJoe (@NelsonDola69) reported

    @Claudio1J @Videotron Called them and they said it’s on TSN’s side with a possible blackout, which is absurd when all the other games were working in 4k @TSN_Sports