Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 02/22/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ronnie223s ••• (@ronnie223s) reported

    @carinacoss ughhhh that happened to my dad!! i think it’s a contact they have with videotron like if they service ur area then fizz can’t or something 😣 i got a decent deal with virgin did ya check with them

  • pcinnovation Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @brian5or6 I dropped Rogers 4 years ago, too pricey. Switched to Videotron, excellent plans and service!

  • Topsy55555 Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • coronav99604397 coronavirus (@coronav99604397) reported

    @Videotron third world service got a third world province

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • deena7202 Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported

    The terrible @Rogers situation today reminds that I am no longer on contract with them and therefore can literally leave right now. Also, reminds me of the reliability and excellent service of @Videotron .

  • journeydan Daniel Bader (@journeydan) reported

    If I'm reading it correctly, Videotron or Eastlink could negotiate appealing wholesale rates with the Big Three and sell access to that service to an MVNO, who would be allowed to build a direct-to-consumer business using that access.

  • HappyHiker77 HappyHiker (@HappyHiker77) reported

    @Videotron @Videotron customer support.

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

  • Danchart74 Danchart (@Danchart74) reported

    @Videotron your service is the #1 in worst customer service EVER