Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 03/21/2026 17:35

March 21: Problems at Vidéotron

Vidéotron is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    Had an issue with my @videotron app - was geo restricted in Google Play but it seems it is because @GooglePlay makes it hard for apps like that to abide by multi-national T&S. ¯\_(ツ)_/¯ But CS went to the trouble of actually talking to devs and getting back to me which was nice

  • Nick_Whittome Nick Whittome (@Nick_Whittome) reported

    @videotron. Is your outage linked to the Kaseya supply chain ransomware attack? Timing is interesting….

  • monkiboy93 andre (@monkiboy93) reported

    @Videotron dont have any service since 21h00 in montreal

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

  • hiddenmarek blabla blablabla hahahhahahaha,🤣 (@hiddenmarek) reported

    cancel culture got our videotron wifi plan wtfff😢

  • CynthiaBLack666 Living Dead Girl ☠ (@CynthiaBLack666) reported

    @Videotron Is it fixed now ?? I missed my damn football game because of this 🙄 I don’t want to miss the habs loosing again tonight.

  • honeysunai Hila (@honeysunai) reported

    @Videotron can you guys send me a decent router? Because all of my semester I missed half of my classes & exams because the wifi was down in the middle of my zoom calls:/

  • ydnkm ydnkm🦊ユデンキム (@ydnkm) reported

    Looks like a wide service outage for Videotron.

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    Gotta love @Bell. They won't bring gigabit fibe to our home but if we moved 91m up the street no problem. Stuck with @videotron for now. 😡 We need more competition in Canada for #HighSpeed Internet.

  • matchakitty_ matcha~ (@matchakitty_) reported

    @ydnkm Yep, MTL and Videotron service for me. It’s dead