Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 12/02/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • greekstud89 Paul K (@greekstud89) reported

    @Videotron still down for montreal (parc ex ) h3n-2l2 tv and home phone

  • rick_leye Rick Leye (@rick_leye) reported

    @Videotron Can we have an update for Kirkland . Power is back up but Internet down

  • Charby666 Seb Charb (@Charby666) reported

    @lepage33 @Videotron It's gonna be 3 days without internet now in H7R. The best internet network my ***. Maybe we should switch to Bell.

  • L0uraG curi00sa (@L0uraG) reported

    @steevey @Videotron We never lost power and yet 2 days no Helix

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Guess I better check the #CRTC outage website which is updated and which Videotron mocked and laughed at in the secret side-consultation, to see the latest telecom updates and ongoing outages. Nope. No updates. Only Bell's update from yesterday exists. How about that!🤡

  • Jd15578965 Jd (@Jd15578965) reported

    @Videotron Your services are garbage. Your staff are trained to answer rubbish to customers' questions, and you have no respect to your customers' concern. I'm terminating my subscription.

  • GatesZullo Gates Zullo (@GatesZullo) reported

    @Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.

  • Beemzz Beemz 🇬🇷🇨🇦 (@Beemzz) reported

    @Videotron Helix Internet still down in Rosemere J7A

  • pears_in_flares Nicole Smith (@pears_in_flares) reported

    @Videotron @Videotron do you have an outage map we can track updates? We have had no service in our area Montérégie since Wednesday afternoon. It's crazy! We have to keep driving to the closest free wifi area to get any coverage and find out what is going on. We don't live that far out.

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron 3rd day today with no internet whereas our electricity was only out for almost a day. How long before internet will work again, it's taking you too long and everyone in the building has the same problem.