Vidéotron

Vidéotron Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 09/14/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ThebeastShooky Shooky (@ThebeastShooky) reported

    @Videotron its been 6 hour i dont have internet, reason power outage. Everytime we call they tell its gonna be soon. Its ******* rediculous i switching in 3 day. **** that ****

  • haitianqueen91 Haitian Princess (@haitianqueen91) reported

    @Videotron #I needed your help 2 weeks ago

  • B___no Bruno Lévesque (@B___no) reported

    The @Videotron online chat wait time is just as bad as the telephone one... 30 minutes and counting. Unbelievable that I can’t make changes on my own and have to live with this company’s lack of investment in its infrastructure. #trashservice #trashwebsite

  • DroidLiberator 😡 Angry 🇸🇾 Arab 🇵🇸 Commie ☭ (@DroidLiberator) reported

    @seananthonylevy @TekSavvyBuzz That's not true at all. Bell and Videotron are literally the only providers with their own networks in quebec. Once their network is installed, it's a waste to double up and build a third network, and also not profitable as a smaller ISP does not have the budget for that.

  • madog79 Ocram (@madog79) reported

    @Videotron is there an internet outage tonight? It keeps cutting in and out.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron @gaze1998 Where is my service I paid for??

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @Videotron Videotron customer service fixed the problem. Thank you.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron customer service cannot correct the problem!! I was happy with illicit

  • 1river9 Don Duncan (@1river9) reported

    @lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.

  • Rockstar369 ID369 (@Rockstar369) reported

    @Videotron mon service internet est down