Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 02/06/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron All four condos buildings are down. I bet Bell is working.

  • angieholguin_h Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • Beemzz Beemz 🇬🇷🇨🇦 (@Beemzz) reported

    @Videotron Helix Internet still down in Rosemere J7A

  • GatesZullo Gates Zullo (@GatesZullo) reported

    @Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.

  • t4ttmynameonya Boston George (@t4ttmynameonya) reported

    @Videotron has, hands down, the worst customer service in the country. No internet for the last two days and I can’t get ahold of anybody 😭

  • L0uraG curi00sa (@L0uraG) reported

    @endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?

  • beautytools4u beautytools4u (@beautytools4u) reported

    @danvineberg @Videotron I asked twice but no reply yet. Updates map and instructions should be on the homepage of their site but I see no emergency notice or service map on the website.

  • ArnoukWalid Walid Arnouk (@ArnoukWalid) reported

    @Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron @Videotron is down in Kirkland. When will you be up?