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Vidéotron

Vidéotron outages and service status in Saint-Prosper, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Prosper, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Flott_ttv
    Flott (@Flott_ttv) reported

    @jnreyt @Davesdere @Videotron I regreted it the minute I switched it on. Not only you have to pay for the damn helix access point but you're still forced to get a router of you want the most basic config options.

  • djtroycarter
    DJ Troy Carter (@djtroycarter) reported

    Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

  • Fuck_Shayne
    Shayne (@Fuck_Shayne) reported

    @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol

  • fagstein
    Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • Philliam1994
    Philliam (@Philliam1994) reported

    @angelidotca Update: DNS servers are down videotron is trying to get them back up.

  • Oren22539854
    BITCOIN LIFE (@Oren22539854) reported

    @Videotron Good time to f*ck up during quarantine and curfew hahaha fix your ****! You know how many ppl are working from home? This isn’t the time to be messing up. Weather is fine so what’s the issue? Ppl need to know.

  • dragonchimes
    K.D. Martel (@dragonchimes) reported

    @MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.

  • iSirGeorges
    Sir Georges (@iSirGeorges) reported

    @shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first

  • Diamond_Stock
    DiamondStocks (@Diamond_Stock) reported

    @Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.

  • REIsakumaASS
    (m)élodie in the dark (@REIsakumaASS) reported

    @WerewolfGao videotron servers were down or some **** i think