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Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Prosper, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • aezzat30
    @shraf (@aezzat30) reported

    @Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????

  • dv42_
    dv42 (@dv42_) reported

    @greengart @saschasegan I am against mergers that harm competition (AT&T + T-Mobile, Rogers + Freedom) but support ones that would result in a stronger competitor (T-Mobile + Sprint, Freedom + Videotron).

  • cinderleaves
    jay (@cinderleaves) reported

    @Videotron I've tried three different internet browsers (Chrome, Edge, FireFox) as well as mobile. So it's definitely not a me problem.

  • h_aftab87
    Aftab Hussain (@h_aftab87) reported

    @Awart16 @Videotron I've been having the same issue around 3am

  • CoachSanta_
    Chevy (@CoachSanta_) reported

    Samsung A70 combined with @Videotron internet and data = prehistoric network speed. It's 2021 and my YouTube videos are playing in 480p because of network speed. Smh

  • Ru55o2
    Ru55o Gaming (@Ru55o2) reported

    @SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(

  • jessicamenard4
    Jesska (@jessicamenard4) reported

    @Videotron Girl, Sophie gravelle, at the kiosque in orleans ottawa, ON didn’t understand what i was saying and started giving me attitude and being rude, cutting me off and wouldnt let me speak. Wishing there was someone there higher up there to help.

  • crispicrisp
    Poirier Christian (@crispicrisp) reported

    @Videotron @JefferyThomas No use to call.. After 30 minutes in line they hang up on you

  • thekrustmachine
    the Krust (@thekrustmachine) reported

    @Videotron haven't had internet since this afternoon. I'm really not happy with the service these days

  • mediamorphis
    Dwayne Winseck (@mediamorphis) reported

    kicked in & delivered modest gains for Canadians. Of course, Rogers might be req'd to spin off Shaw's mobile operations, w/ the most likely suitor for them being Videotron, but Quebecor's track record of maintaining a viable competitive presence outside QC is poor. 6/6