Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (78%)

2. 

   Total Blackout (8%)

3. 

   Wi-fi (7%)

4. 

   TV (5%)

5. 

   E-mail (1%)

6. 

   Phone (1%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• John Burgess (@Eagle_Terrace) reported 3 minutes ago

  @mihou @Videotron Exactly what I was thinking as I browsed this to see what problem was

• KlaSSiK (@oKlaSSiK) reported 7 minutes ago

  @GStas91 @Videotron Use the DNS fix for now

• Videotron (@Videotron) reported 8 minutes ago

  @NoLore Since normal texting does not rely on the internet that would be an excellent idea! We could as long as Videotron has consent from the client in their customer center to receive texts from the company. We will pass on the idea to the appropriate department, thank you! -sms

• Sugoi Dekai (@SugoiDekai2020) reported 11 minutes ago

  @CBergstaller @Videotron Technically not an internet outage, it's the DNS servers they hardcoded into their shitty routers that are down.

• eller // a.lucidi (@ellerByAnAlder) reported 12 minutes ago

  Commiserating with last yr's quebecois techbros over being unable to configure DNS/DHCP with their Helix Videotron router/modems today... All I want to do is change my DNS network so when outages like the one today happen, I can just hop over to a different one

• iProSocial (@iProSocial) reported 12 minutes ago

  @videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???

• Fiery Trinitosss (@Trinitosss_) reported 14 minutes ago

  @Videotron Fix your thing, 2 weekend out of 3 with insane packet loss. We're in Canada, Elon Musk internet is becoming more attractive

• Paolo Venetti (@PaoloVenetti) reported 15 minutes ago

  @Videotron hi there this is terrible I pay so much every month and still know internet it's time to find another company very dissatisfied in service.

• Robyn (@nyborhtims) reported 15 minutes ago

  @cetsell @Videotron Videotron had wide-spread issues between 12pm - 3pm or so today, but it should be okay now

• Daniel (@MTLDaniel) reported 17 minutes ago

  @Videotron @NoLore To be fair, it took you guys about 30-40 minutes to post about the outage here on Twitter and your phone lines seemed not to work either...Several people I know kept calling and said the line was busy.