Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 02/07/2026 05:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron Helix is back up and running now ( Chateauguay). Phone Tech support is still down. Endless busy signal. Glad it was resolved regardless. Background: Woke up at 7:30am to an onscreen message on TV with an error code saying program has failed, please try another

  • bogiyah Bogiyah Basagita (@bogiyah) reported

    I don't know how it is in other countries, but I feel that #TikTok in #Indonesia is really terrible. Because Indonesian #TikTok is like CCTV in public spaces, whose footage is shown on videotron or megatron.   @Tawan_V

  • JohnnyBarone1 Johnny Barone 🇨🇦 🇺🇦 (@JohnnyBarone1) reported

    @PierreLambertJr @Videotron did you since when it's down? I just found out a few minutes ago. Tried to open the TV and it's not working.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    Week 2 of @videotron mobile outage in Ottawa. Support confirmed it won’t be resolved for weeks, if not MONTHS! I thought Ottawa was lucky to have Videotron coverage, but it’s a low quality product. Sad I’m likely switching to Bell or Rogers.

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron so technical support can't remove devices neither. Who's the genius that suggested this downgrade to your network to wait for the device to be disconnected before allowing it to be forgotten?

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @cuto8 @Videotron We’re approaching one week of Vidoetron’s mobile data service outage in Ottawa South. No updates from Videotron. Support said it may take a month to resolve!

  • jonathandicarlo Jonathan Michael Di Carlo 📚🤓 (@jonathandicarlo) reported

    @Videotron @maozao76 It would be nice if you would just be *honest* and tweet out that you are having problems instead of forcing each customer to call and overwhelm your call centers…

  • wazo78304063 wazo (@wazo78304063) reported

    Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

  • TheRealEkin0x Ekin0x (@TheRealEkin0x) reported

    @j_gp93 @Videotron I never lost power, but my videotron connection decided to stop working this morning. Nothing since