Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (16%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• B (@mtl_beh) reported 11 seconds ago

  .@VMediaCSR @Videotron - where is the status update for the internet outage in the Old Port? We were told it would be fixed by 8pm last night.

• PierreB (@PierreBiaz) reported 19 seconds ago

  @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

• PierreB (@PierreBiaz) reported 5 minutes ago

  @mtl_beh @Videotron Im on square victoria and it’s down

• Hubert Figuière (@hfiguiere) reported 7 minutes ago

  What's the point of paying @videotron a premium for @CraveTVHelp is the recording cut the show because the TV guide is incorrect. Problem only arise with @BellMediaPR owned premium channel. Go figure. Might as well cut the cord.

• Valkyrie (@Valkyrie_Bubble) reported 9 minutes ago

  @Videotron Internet back to being down again in our area. Seems like it's now on and off and will continue for the next 4 hours. Anything to say about such poor reliability on your Internet service?

• Valkyrie (@Valkyrie_Bubble) reported 14 minutes ago

  @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

• Puja Khurana (@khurana_puja) reported 17 minutes ago

  @Videotron @PierreBiaz Why is it so hard to say what areas are affected rather than getting everyone to contact you individually ?! Old port area has not had service since 3pm today and wont till 7pm I’m told

• Rachel Pedersen (@rachelpedersen) reported 18 minutes ago

  @Videotron why was I lied to being told my helix was $10 cheaper since my equipment was paid off and I get my bill is it's $3 more. Now being told on the phone with customers service that the guy didn't tell me that

• Valkyrie (@Valkyrie_Bubble) reported 22 minutes ago

  @Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?

• carmelo (@madrigraal) reported 23 minutes ago

  @paulinebrock I got frustrated by this because it is the licencing and Canadian companies (Bell, Videotron) that want you to go thru them. I can't watch PBS because I don't have a cable contract. **** em.