Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 01/17/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Caracticus Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • Cryptoimesh Crypton (@Cryptoimesh) reported

    @Videotron @CLARENNE_Q Hi down town Montreal not working either.

  • febs40 heidi (@febs40) reported

    @Videotron is service down in pierrefonds?

  • lamarre_shawn Shawn Lamarre (@lamarre_shawn) reported

    @Videotron wtf is the pointlf paying 80$/month for a service that never works, havent been able to use my internet in 3 days and every week its something.... ridiculous

  • REZAALIHarsini REZAALI HARSINI (@REZAALIHarsini) reported

    @Videotron my internet has been down for 30 minutes. Is there something wrong with the servers?

  • CakeBunnyNSFW CakeBunnyNSFW 🆖🔞🏳️‍🌈 (HIATUS) (@CakeBunnyNSFW) reported

    @ZackTaylorFA @PandasAndVidya oh def not lol, these video trons basically replaced the blockbusters here ... maybe its just a canadian thing? videotron movie / game stores are also owned by the videotron cable service, which i think is also canadian exclusive

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

  • dariamark Daria Mark (@dariamark) reported

    @Videotron Helix internet service has been very intermittent and slow today in Westmount on Redfern Ave. Not usable. Any reported outages? I did see two videotron service vehicles on Sherbrooke.

  • ZackTaylorFA .Zack//Rabbit (@ZackTaylorFA) reported

    @CakeBunnyNSFW @PandasAndVidya That would make sense. Never heard of "videotron" before

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    @Videotron I dnt think I have the energy to walk anyone through my issue for 10000 times. Still on the phone (for more than an 1h now)issue still not solved. Second time Im calling for this, you would think that it would help. Im too upset to be nice anyways thats how great your services R