Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 10/22/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CadotSharyn sharyn Cadot (@CadotSharyn) reported

    @gharperkelley Triste triste pour les gens qui ont plus d’emplois workers being told no more work with families to feed and multi media like videotron, Bell media making millions overcharging customers with high internet, phone fees and terrible salaries, part time work, no pensions etc brutal

  • kwquinn Ken Quinn (@kwquinn) reported

    @chouette007 @mtlgazette What does this have to do with Bebawi? I'm a Videotron customer. Of COURSE they have my personal info

  • chouette007 La Justicière (@chouette007) reported

    @globalnewsto @Francoisgohabs On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

  • Videotron Videotron (@Videotron) reported

    @Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms

  • chouette007 La Justicière (@chouette007) reported

    @CTVNews On Nov. 8, the #QMI editor went to meet a Videotron client who had filed a Small Claims lawsuit to threaten her on behalf of #Videotron. If you don't withdraw your complaint, I'll make you lose your job.

  • JessMessias_ Jess Messias (@JessMessias_) reported

    @Videotron I’m unable to connect to use my wifi. Is there an estimated time for when this outage will be resolved?

  • LeRenardBIeu The Sacrébleu Fox (@LeRenardBIeu) reported

    @alexandrepratt Also can we quit with the cable tv whining? It’s over, it’s a dying model of distribution. I’m so sick of people complaining about paying $5 for a streaming service, yet have no issue paying Videotron $75+ per month.

  • z_ok_ny Nervous Climate Optimist (@z_ok_ny) reported

    @mgeist @FP_Champagne Apparently they turned down a higher offer for Wind/Freedom from the original investment firm that started Wind. Seems likely they are intentionally picking Videotron because they know they won't give them real trouble

  • j_shmeek Jacob🍁 (@j_shmeek) reported

    @aidan_theroux @SoMersVick @theJagmeetSingh Shaw never competed with Rogers on home services. They did compete in the mobile sector. Freedom Mobile is being sold off to Quebecor, keeping a 4th competitor in Videotron/FM. I am all for more competition, but Jag is out of his element here. How does it "make things worse"?