Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 05: Problems at Vidéotron

Vidéotron is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• b0u (@b0uming) reported 5 minutes ago

  I should've stayed with bell **** u @Videotron

• Paul Games (@ItsPaulGame) reported 8 minutes ago

  @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

• DJ Troy Carter (@djtroycarter) reported 9 minutes ago

  Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

• Josyane Godin (@Godin22joe) reported 14 minutes ago

  @JokeSins @Videotron I am Gatineau, and it’s not working either , tried to call Videotron but their phone is not working

• Joanne Bayly CBC (@baylyjoanne) reported 15 minutes ago

  VIDEOTRON: The biggest cable company in Quebec is experiencing a widespread outage. Videotron says it is experiencing technical problems with some of its services. The company has at least 2-million cable and internet customers in the province.

• Corey Moullas (@CoreyMoullas) reported 18 minutes ago

  @Videotron This was an issue with Videotron's DNS servers and now seems to be resolved. Users that set their own DNS servers on their router would have still been working.

• 𝗝𝗨𝗚𝗢 ☦︎︎🇪🇬 (@theboybibs) reported 21 minutes ago

  Man i just wanna study videotron get your **** together!!!

• Reid Thompson (@Caedus456) reported 22 minutes ago

  @Videotron DNS servers are down. For those that know how, go manually change yours to Google's. 8.8.8.8 and 8.8.4.4

• sbg4evr (@sbg4evr) reported 23 minutes ago from Montréal, Québec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• Sebastien (@Sebastienphimtl) reported 23 minutes ago

  @ValidTrxcz does this fix anything on Videotron mobile phones?