Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 12/01/2025 22:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jeepi11 jeepi (@jeepi11) reported

    @Videotron All if your helix customer

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron I want my refund for list of service

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron The worst service I every experienced …, only reason with Videotron because Bell Fibe not available in my area .

  • habsexpos MTL#1 (@habsexpos) reported

    @ShawnGoldwater @brendanshowbiz The alert made Videotron shut down, lots of pissed off ppl

  • Milnoc François Caron 🇨🇦 (AZ:💉💉 Flu:💉 Pfizer: 💉) (@Milnoc) reported

    @jfmezei Nope! The backup is on Bell, and that's where I received the alert. The main phone on Videotron never received an alert, but one might be coming later.

  • ComtoisMike Mike (@ComtoisMike) reported

    @HugoSham @Videotron This service is absolute garbage on this day and this hour.

  • stylinarts māy²⁸ (@stylinarts) reported

    i’m tired of complaining but ****, ever since that emergency broadcast thing the tv (videotron) doesn’t work for anyone in the province. they lock us up in our houses and we can’t even watch tv 😒

  • Mattbrais ... (@Mattbrais) reported

    @Dinawangma @FranceBrazeau2 @Videotron Oh ****. It worked for me lol

  • ppalxn Phillip Alexander (@ppalxn) reported

    @FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund

  • wugz Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?