Vidéotron

Vidéotron Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 11/30/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ariaofserenity Aria 🐾 (@ariaofserenity) reported

    @Zyltis dont worry, I work in IT so I know my way around things, I just find it annoying that I need to login on the website to setup port forward which should be done locally >_> We switched to videotron recently and this router's a massive downgrade. Cant even set a custom dhcp client

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • kosta__7 Kosta V. (@kosta__7) reported

    @Videotron any news on when the outage in old Montreal will be resolved?

  • mtl_beh B (@mtl_beh) reported

    .@VMediaCSR @Videotron - where is the status update for the internet outage in the Old Port? We were told it would be fixed by 8pm last night.

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @PierreBiaz @Videotron THERE IS NO INTERNET SERVICE IN DOWNTOWN MONTREAL NEAR THE OLD PORT. WHY HAVEN'T YOU (VIDEOTRON) DONE SOMETHING? AT LEAST INFORM WHAT IS GOING ON, PLEASE..

  • Dell_is_Poo TheJusta (@Dell_is_Poo) reported

    @Videotron @elonmusk My telecomm company is offering a measly 1000 refurb phones + 6mnths service to Ukranian refugees. The owner, Pierre Karl Peladeau, is the biggest welfare/subsidy queen of Canada - he received 5B$ from govt just to buy this Videotron **** only. Got much more later on.

  • CdnAvSpotter Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?

  • robs39586635 rob s (@robs39586635) reported

    @UKRinCAN @Videotron Another great gesture by Videotron! Where is Telus and Bell? Come on you cheapskates!!These Ukr folks need help! 🇨🇦🇺🇦

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.