Vidéotron

Vidéotron Outage Report in Saint-Éphrem-de-Beauce, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Éphrem-de-Beauce, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Éphrem-de-Beauce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Éphrem-de-Beauce, Chaudière-Appalaches, Québec 11/19/2025 10:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron down again or is it just me?

  • StephanieBaron Stephanie Baron, ABD (@StephanieBaron) reported

    I am so happy to pay over 100$ monthly for top internet connection with @Videotron After last Friday's outage, no internet again, so far 45min on hold with their support...

  • starrmontee starrmontee 🌱. 🌈. 😺 (@starrmontee) reported

    @Aretho Let me know if you want to switch with our referral code 😼 free month + $5 less + $25 off with referral ! & we weren’t affected by the outage because it isn’t Videotron exactly :P

  • TheRealSophie10 Sophie #Villain☔️ (@TheRealSophie10) reported

    Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.

  • _julie_eva_ Julie P. (@_julie_eva_) reported

    @Videotron Looks like it's happening again. We're having connection issues atm

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Videotron was down yesterday? Why would they do that on a day where I wasn't working?

  • trends_spotter Maxime B. Desmarais (@trends_spotter) reported

    @Videotron What if I don’t have an helix account love. I’ve been waiting for more than 30 minutes without answer on the phone for customer service. Not impressed

  • habibifather synapse (@habibifather) reported

    @Videotron wyd bro why are my speeds so slow?

  • Becca_No_Re Becca (@Becca_No_Re) reported

    @Videotron still having issues, have restarted everything multiple times. Prime isn't working, everything else fine. Cannot get through customer support.