Vidéotron

Vidéotron Outage Report in Saint-Éphrem-de-Beauce, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Éphrem-de-Beauce, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Éphrem-de-Beauce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Éphrem-de-Beauce, Chaudière-Appalaches, Québec 11/27/2025 12:50

November 27: Problems at Vidéotron

Vidéotron is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Saihtamen Mathias Røyrvik (@Saihtamen) reported

    @chrislesage I'm on Fizz, which is on Videotron and apparently it doesn't support it :/ Not that I have a big need for it, but would be fun to play with.

  • PJ86994288 Pedro (@PJ86994288) reported

    @Facebook Not working in Clarence-Rockland Ontario Canada, ISP Videotron

  • ItalianCrazy93 Angelo Lucio Ferrandino (@ItalianCrazy93) reported

    @Videotron are you guys down cause my internet stopped working???

  • Preludean Dave Moon (@Preludean) reported

    @Videotron my Helix internet and home phone have been down for about 5 hours. I just tried calling the 24 hour / 7 days a week technical support (according to the user centre app) and it tells me that customer service is closed.

  • stingraymusic STINGRAY MUSIC (@stingraymusic) reported

    @Slimer31 We are aware of a technical issue affecting this particular Music Video (on Bell & Videotron) and working on a fix. The missing video is: Stop Making Stupid People Famous - Our Lady Peace feat. ***** Riot. Hope this helps :) - The Stingray Customer Experience Team

  • GSGFlash GSG Flash (@GSGFlash) reported

    @Videotron Hi, quick question about my Videotron invoice. I paid my latest balance last week, however I still don't see it reflected in the Customer Centre and I received an email today that my payment is due. Just want to make sure that I won't get charged for a late payment.

  • mke1138 Mike (@mke1138) reported

    I love how @Videotron customer service agents are so hit and miss. Called last week, got great service. Called today and Xavier told me no less than 3 times to check my bill instead of just answering my ******' question.

  • MattHar65517869 Matt Harrington (@MattHar65517869) reported

    Second day in a row on hold @Videotron mobile. Yesterday was 1 hour. Today, it has been 1.5 hours. Listening to the same message about how I can do my transaction on line. They just don't give a damn about the customer.

  • TQ_Mills Taylor (@TQ_Mills) reported

    @Videotron you guys are the worst just FYI

  • HummerBilly Ruth M (@HummerBilly) reported

    @Videotron Channel 614, CITY tv Montreal is not working (in Cowansville)