Vidéotron outages and service status in Saint-Hubert-de-Rivière-du-Loup, Quebec

Problems in the last 24 hours in Saint-Hubert-de-Rivière-du-Loup, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Hubert-de-Rivière-du-Loup, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 4 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  François Caron 🇨🇦 (@Milnoc) reported 5 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 6 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 6 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Francis Taquin (@FrancisTaquin1) reported 10 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  Sean Lloyd (@SeanLloyd93) reported 13 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  Panda🌻 (@takarajewels) reported 19 minutes ago

  The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀

• 
  David Labelle (@DavidLabelle3) reported 24 minutes ago

  @koodo No issue with Fizz (Videotron)

• 
  James Somaeck (@somaeck) reported 24 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Jeff Pappone 🇨🇦 (@jpappone) reported 25 minutes ago

  Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail