Vidéotron Outage Report in Saint-Hubert-de-Rivière-du-Loup, Bas-Saint-Laurent, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Hubert-de-Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Hubert-de-Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Scotty J (@Scott_EJ84) reported 4 minutes ago

  @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

• samuel violletti (@SamuelViolletti) reported 10 minutes ago

  @Videotron wtf is going on??? ****** *** internet providers

• Rikki Katarina (@rikkicakes) reported 11 minutes ago

  @Videotron why is it so hard to resolve any issue with you on the phone? My mom was promised a credit that was never applied & you keep calling her with outstanding charges on a previous account that shouldn’t exist. We’ve now had the pleasure of being on hold over an hour 🙃

• Frank Leonhardt (@extremecompute) reported 13 minutes ago

  @Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.

• Joanne Bayly CBC (@baylyjoanne) reported 14 minutes ago

  @Videotron It’s a huge outage. You should keep people informed.

• Jack Charles (@JackCha59051190) reported 16 minutes ago

  @Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?

• kavyanth reddy #5 (@kavyanth) reported 16 minutes ago

  @Videotron no internet for an hour now Any outage ?

• IdleAmbler (@IdleAmbler) reported 19 minutes ago

  @mykelmtl @Videotron Also in Verdun, have also had problems, restarted gateway but service is still choppy.

• Videotron (@Videotron) reported 21 minutes ago

  @JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms

• Videotron (@Videotron) reported 22 minutes ago

  @JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.