Vidéotron

Vidéotron Outage Report in Saint-Hubert-de-Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Hubert-de-Rivière-du-Loup, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Hubert-de-Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Hubert-de-Rivière-du-Loup, Bas-Saint-Laurent, Québec 12/23/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SamuelViolletti samuel violletti (@SamuelViolletti) reported

    @Videotron Internet super slow, gateway light is red even after resetting..

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.

  • RjRocKs_1211 Ravi Jaiswal (@RjRocKs_1211) reported

    @Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks

  • SnauwBeans 💜 Snauw 💜 (@SnauwBeans) reported

    Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~

  • channel_clear ClearChannel (@channel_clear) reported

    @VideotronDiv Your ZyXEL routers are very bad, not user friendly at all. Very difficult to change the domain name & password. What's worse, in WiFi the name is Videotron & people can see your cable going into the house so it's not difficult to see who is using your services.

  • Videotron Videotron (@Videotron) reported

    @JackCha59051190 Hi Jack! We are sorry for the situation, it is certainly not the experience we want for our customers. However as mentioned by MB before they are independently operated, because of this our managers at Videotron can not assist you, it is not for a lack of wanting to help. -sms

  • RjRocKs_1211 Ravi Jaiswal (@RjRocKs_1211) reported

    @Videotron @gkarikari88 Even I am having the same problem, tried restarting multiple times, but nothing works. It is affecting my work. Please help @Videotron #anyupdates??

  • IdleAmbler IdleAmbler (@IdleAmbler) reported

    @mykelmtl @Videotron Also in Verdun, have also had problems, restarted gateway but service is still choppy.

  • Scott_EJ84 Scotty J (@Scott_EJ84) reported

    @videotron Internet connection is horrid this morning. Appears to be happening all over the city.

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    @Videotron It’s a huge outage. You should keep people informed.